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BAERSkin Hoodie Profile

BAERSkin Hoodie

www.baerskinhoodie.com

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3.9 28 Reviews 110 Complaints
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1:41 am EDT
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BAERSkin Hoodie - Never received my order.

Emailed several times and Called left a message but never received a reply email or returned phone call. I ordered 31 Aug 25 and it’s now 17 Sep 25! Still no answer and no refund from Baerskin Tactical. I want a Full Refund and apology as I missed my sons birthday.

Instead of spending money on cute YouTube commercial ads and instagram spam, This “company” should focus on keeping their commitments and providing the goods purchased. At a minimum communicate with people who have spent their hard earned money!

Claimed loss: $322.90 on the order.

Desired outcome: Full Refund and apology as I missed my sons birthday.

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BAERSkin Hoodie - I was cheated by bearskin!!!

I paid for but I never received the Baerskin hoodie that I paid for. I called months afterwards and spoke with a customer service rep who said she would look into it. She was suprised when she foundd the order and my payment… but nothing ever happened. She di not follow up. Since then, I was rather involved in a severe hospitalization in the Critical...

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28 BAERSkin Hoodie Reviews

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This is supposed to be an American Co. Located in Mississippi that ripped us off! The product is good the company and customer service it terrible. It was too big for my husband. We first tried to do exchange, and you cannot exchange or return without them sending the return address. No response you only have 60 days to return. Had to get our Credit card...

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Ordered hoodie in December, no updates #6A6AWDNB It must be traveling the world as it has not reached out to me. Site states it was matched weeks ago, no updates, no way to contact. The product is good as I have had one delivered, but what is going on with this order. It was for Christmas. Bearskin please reach out to me! James

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BAERSkin Hoodie No customer service for promised satisfaction guarantee!!!

I placed three orders between late November and early December for Christmas gifts. They never arrived before we left for our family Christmas, and I had to buy other things. The hoodie didn't arrive for over a month. It is fine, and some of the items are fine but most sized very small. I have tried for WEEKS to request return instructions for the things I need to send back. My credit card was certainly charged immediately, and I receive numerous marketing emails, but absolutely 0 response to many attempts at contacting the company.

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KrishKrish
US
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This is a total lie and they don't respond to their customers request or compensate for the delays and effort that we have ti out ti get any updates

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DO NOT ORDER FROM THIS COMPANY! I placed my orders on 12/12/24 and 12/15/24. The second order I placed "shipped" first. According to tracking it says DELIVERED 1/7/25. But it was not delivered. I have emailed the company on several occasions to locate my order but no answer, just a reply they are "on it". When I try to determine who actually carried the...

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I placed an order on 12/11/24, order was confirmed and payed same day, Waited untill 1/6/25, emailed about my order. I recieved an email from Baerskin stating order was at the top of the list and would be shipped within 7 days. Emailed again (1/20/25), recieved email on 1/21 verbatium that they sent me on 1/6, order was at the top of the list and would be...

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I ordered on dec 25, 2024 and still don't have my hoodie. I have emailed the company numerous times to only get an apology and first a 10% discount and today a 15% discount on my next purchase! are you kidding? I will never order through this company again! I feel I have been scammed out of 100.00 and I am going to report this and tell all who will listen!

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Terrible customer service. Ordered Dec 8th. No word after a week so I called, not answer. Got an email on Dec 17th promising it would be shipped in a week, that came and went. Then they said it would be shipped by Jan 1st, in small print Jan 20th. I then could not find my order and asked why. The next day Jan 10th I got a delivery confirmation email asking...

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This would be the second time buying a hoodie from this company, the first time was alright and the hoodie was decent quality, however this time was different. we put in the order December 2nd and they took the money instantly before even sending out the order, and I went trying to look for my order and it says it doesn't exist, we've been waiting and i've...

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Order the Hoodie on the 11th of December 2024. 11th of January 2025 came and went with no notice of any kind. Contacted through email and received a promised of delivery in one weeks time. This time came and went. Tried to contact again with zero response of any kind. Tried to get a refund and no answer. Phone number, chats, and emails do nothing. This is a...

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If you're reading this, it's probably too late and you've fallen for their adverts. Good luck getting your money back. You will likely end up having to dispute the charge with your CC company before they are responsive. Secondly, "Stephanie" is a Very, Very Busy AI bot and she will reply to this as well as hundreds if not thousands of negative...

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I order 2 hoodies on December 20. I got confirmation email and all seemed fine. Fast forward 2 weeks still not delivered and tracking shows it has gone to believe it or not 8 locations. I contacted customer service which is only by email not phone number or human contact. Received generic spam type email for about 6 days. Then wonders or wonders it show...

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Hi readers, I agree with those Baerskin Tactical clients who are reporting the awful service. I ordered on 12.14.24, and was promised a ship date of 12.27. That date came and went, and I have been unable to get ANY support from BT-by phone, email, or contact form. So I would say that this company doesn't have bad support, but rather, they have NO...

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I've had a mixed experience with Baerskin Tactical. I ordered the wrong kind of hoodie the first time. They sent me two of them and I was able to return them and get a refund. After having a good experience I ordered the correct kind of rain jacket. We received it after about a month and 1/2 and my husband tried it on and it was too big. I followed their...

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I ordered 2 of the 4.0 hoodies on December 13 or 14. It said it should arrive around 12-24. Close call but I chanced it. I then ordered another though knew it wouldn't arrive in time - it was supposed to arrive on 12-27. It is now 1-3 and I have received NONE of the them and I cannot reach customer service by phone. If you call the number, you're only able...

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I own an original Baerskin Hoodie from 1 year or so ago and it was really warm (but had a bad zipper), so I thought I would take advantage of the holiday sale. Wrong move! I placed 3 orders on December 9 and then December 14 and to date have received zero communication on shipping or delivery or fulfillment status, zero email responses other than automated...

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Hello Stephanie and The Baerskin Team, Glad that you had record breaking sales, but your marketing department should teach your inventory control manager how to place the Purchase Orders. [protected]@baerskinhoodie.com and Lovely might be looking for a new job soon. The last two emails went from "we will send you a free gift and it will ship within 7 days" at...

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I wouldn’t recommend ordering from BÆRSkin. I waited over a month, and my order still didn’t arrive even though I already paid for it. The hoodie is pricey, and it feels like the company is just enjoying the money I paid in advance. In my case, I used an international card, and after waiting so long, I decided to cancel my order. But here's the kicker—I...

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BAERSkin Hoodie Order at your own risk!

I ordered multiple items and then never received them and never received any additional communication from them. I suspect they are using Artificial Intelligence to respond to complaints and create fake positive reviews. I finally disputed the charge with my credit card company to get a refund. DO NOT believe the hyped up reviews. Order at your own risk!

Recommendation: Do not waste your time with this vendor!

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Update by Derrick-Sharon

I've seen multiple responses from "Stephanie" and seen multiple replies back that the company still did not respond after contacting "Stephanie". I no longer want these products as the service has been horrible and I don't foresee it getting any better based on other user responses.

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BAERSkin Hoodie Scam. Don’t order!

Be warned. Any positive reviews must be fake.
This company draws you in with all their ads and then takes your money and runs. Product never shipped (even though website says 10-14 days for delivery), had to email / message / call probably at least a dozen times before I finally got a response after posting a bad review on another site. Then they tell me that the product I ordered was a "preorder" and is now late "restocking". Not only is it impossible for both of these to be true, but nowhere on the site or the confirmation email did it state this. Now I'm out hundreds of $$ and have nothing to give for Christmas presents. And they, of course, won't reply to messages/emails asking for a refund.
Total scam. So disappointed

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Update by Baerskin ruined Xmas

Ordered 3 of these hoodies on Nov 29. Website says 10-14 days for delivery. Started messaging on day 11 when I hadn’t heard anything. Customer service is non-existent. Had to message / email / call dozens of times and only finally got a reply when I posted a negative review on another site. Then they state that the item was a “preorder” and the “restock” is delayed. It is impossible for both of these to be true and nowhere on the site when I ordered or the confirmation email did it state this. Now I am out hundreds of $$ and have nothing Christmas presents. And they, of course, refuse to reply to emails asking to cancel the order and refund my money.

Update by Baerskin ruined Xmas

Yup, you finally replied giving me the option to cancel the order. Sucks that it took leaving negative reviews everywhere to get the company to step up and actually reply to your customers.
Never again.

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NewGuy423
Stirling, NJ, US
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I am in the same boat, but luckily I was able to pivot on Christmas gifts. I am out over $500 - not letting this slide. Will have to pull some strings and contact state AG office as the scale of this points to deliberate fraud.

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Fafo
US
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I am starting to go through what you describe. Its a good thing I only got hit for $99. I am more disappointed because I was really looking forward to experiencing the Jacket. Hopefully, the government would after scammer like this and the people that allow them to advertise on the platforms. These are the people that steals credit card information and sells it to oversea scammers.

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BAERSkin Hoodie
Lewes, US
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Replying to comment of Fafo

Hi Fafo,

I sincerely apologize for the frustration and disappointment you’ve experienced. I understand how important it was for you to receive your jacket, and I’m truly sorry that this situation has impacted your excitement. Please know that we take these matters seriously, and I will look into it immediately to ensure you’re properly assisted.

If you haven’t received any help yet, please email me directly at stephanie@baerskinhoodie.com, and I’ll personally address your concern. Your feedback is invaluable, and I appreciate your patience as we work to resolve this.

Best,
Stephanie

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BAERSkin Hoodie Haven't received anything and no response

I ordered a Baerskin hoodie and got verification and tracking number on December 4th. I have emailed numerous times and gone to the website to do the live chat and was told I'd get an email. My order number is CC71CCAR. I have ordered items from Temu (China) that have gotten here way quicker. I am frustrated because this was supposed to be a Christmas gift.

Recommendation: Don't order

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110 BAERSkin Hoodie Complaints

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10:46 am EDT
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BAERSkin Hoodie Heavy-Storm Waterproof Rain Jacket 2.0 2XL

My item is not been received. I ordered it on July 3. I do not have the order number. I’m looking at a sheet that says that I pre-ordered it and shipping date would’ve been July 28, 2025. I have yet to receive it. today is September the 17th 2025 this is $107.90 so it’s not just a $20 item it’s over $100 item that I have not yet received that I have paid for so you have the money it is for the heavy storm waterproof rain jacket 2.0 my email address is [protected]@msn.com. My telephone number is [protected]. Please call me so we can get this resolved.

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BAERSkin Hoodie Never received jackets but payment taken right away. No one to help

Ordered 2 jackets 9/7 order JPXAN4D8, was confirmed in stock. They changed deliver date. Sent email no response, no confirmation. The tracking number goes nowhere. Keeps saying it’ll be in factory soon. No contact info. Was supposed to be here by Sept 12. How do YouTube influencers have this as a sponsor with promo code if people don’t get product

Claimed loss: $169.00 and time. This was a birthday gift

Desired outcome: Want my money back please. All of it

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Update by Nanirob1
Sep 17, 2025 8:04 pm EDT

Again it said it was in stock. Didn’t say what preorder meant where I could see. It was ok if late, it was all the other issues I had with tracking, confirmations. I did check junk mail. I do appreciate that you can give me my refund, hopefully will see 7-10 days as promised. Thank you

Update by Nanirob1
Sep 16, 2025 12:50 pm EDT

I responded to a email sent from BAERSkin. Went on my account and now there isn’t a no tracking number. They are saying this is in preorder, what is preorder, never heard such a thing, why process my money then. . 9/16 was date they gave but on what. Received? There’s no ETA. I would like a refund please

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BAERSkin Hoodie Incorrect order- # Z8DQDU7E ordered a EX and they sent wronge size. Now they won't respond .

I ordered XL and they sent a Large. Order: Z8DQDU7E I ordered the hoodie in XL and rain jacket in XL. The rain jacket is XL but the hoodie is Large. The packaging says XL but the hoodie inside is only a Large. I would like it to be replaced with an XL.They asked for pics of the label and I sent them 2. I would even take a different color. They ghosted me and will not respond.

Claimed loss: If not replaced with correct size the loss will be $169.95I can't ware a Large

Desired outcome: Replacement with correct size or full refund.

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Update by Mtlchps
May 19, 2025 7:15 am EDT

Thank you for your reply. Will look forward to
receiving the new tracking number and correct Size

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Is BAERSkin Hoodie Legit?

BAERSkin Hoodie earns a trustworthiness rating of 100%

Highly recommended, but caution will not hurt.

Our conclusion: BAERSkin Hoodie stands out for their exceptional legitimacy, according to ComplaintsBoard’s detailed analysis. This highlights BAERSkin Hoodie's reputation as a trustworthy leader in their field. Customers can rely on BAERSkin Hoodie's services, assured they're dealing with a highly reputable and fully legitimate company.

By resolving 89% of 110 negative reviews, BAERSkin Hoodie is demonstrating its dedication to customer satisfaction and effectively addressing customer issues. While there may still be some practical problems that need to be addressed, such as long wait times or unhelpful responses.

Baerskinhoodie.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.

Baerskinhoodie.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.

Baerskinhoodie.com you are considering visiting, which is associated with BAERSkin Hoodie, is very old. Longevity often suggests that a website has consistently provided valuable content, products, or services over the years and has maintained a stable user base and a sustained online presence. This could be an indication of a very positive reputation.

Several positive reviews for BAERSkin Hoodie have been found on various review sites. While this may be a good sign, it is important to approach these reviews with caution and consider the possibility of fake or biased reviews.

The BAERSkin Hoodie website has a cookie consent banner indicating the use of cookies for data collection. Reviewing the privacy policy and terms of use is crucial to understanding how the data is used and ensuring compliance with regulations.

Baerskinhoodie.com regularly updates its policies to reflect changes in laws, regulations. These policies are easy to find and understand, and they are written in plain language that is accessible to all customers. This helps customers understand what they are agreeing to and what to expect from BAERSkin Hoodie.

However ComplaintsBoard has detected that:

  • Website's registrar is popular among scammers, it means that a significant number of scammers have used that registrar to register domain names for their fraudulent websites. This can indicate that the registrar has lax verification processes, making it easier for scammers to register domains without providing accurate information.
  • Baerskinhoodie.com has relatively low traffic compared to other websites, it could be due to a niche focus, but could also indicate a potential lack of traffic and popularity. The baerskinhoodie.com may offer a niche product or service that is only of interest to a smaller audience.
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After 2 months, I received my hoodie which was way too large. I have attempted to return for a size exchange since that date by multiple emails using baerskin's online customer service request form since, and have left 2 voice messages with their customer service phone line since january 19th. To date, I have not received any communication from baerskin.

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In November, I placed 3 orders with Baerskin. None of the items arrived by Christmas, and I could only use the hoodie since I purchased it for my husband. He received it mid January. After many attempts to contact customer service, which does not exist... only bots... I finally received instructions to return I did so, at my cost, following every detail of...

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Received 2 Baerskin Hoodie 4.0 on January 19, 2025. Both were way too large. I have attempted to return for a size exchange since that date by multiple emails using Baerskin's online Customer Service request form since, and have left 2 voice messages with their Customer Service phone line since January 19th. To date, I have not received any communication from Baerskin.

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Ordered several items in December, still missing one (it’s 2/25). Have emailed, left messages and there have been no attempts to return those calls/emails. Originally they send tracking info. It listed several items tracking numbers but there is no way to match tracking number with items ordered/sent. While all items said sent, I still didn’t receive the...

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I ordered 2 Hoodies with rain gear option. Your text to me says they are on the way with order tracking #'s from Feb. 4,2025. UK005034482YP & UK005026968YP. The tracking numbers don't work on any of the delivery services. UPS, Fed-ex or USPS. I need the products I ordered or a complete refund. I was going to use these in Alaska next month, and was excited...

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I placed an order for a Baerskin tactical hoodie and outer jacket on 12/20/24. I changed my mind about the order and decided to cancel it. I contacted Baerskin and requested the order be cancelled on 1/4/25 and they cancelled the order on January 1/6/25 (copy of email attached). At the time they stated in the email that a refund would be issued which would...

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I placed my order on 12/23 and was told it will be delivered in less than 2 weeks. I have been following up every day or every other day and finally I was told it was shipped on 1/25 but there has been no progress on any of the 3 jackets for which they created a label but there has been no movement till date. I have asked them to cancel my order and give me...

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I returned my order because it was a gift to a family member and they needed a bigger size. I returned it January 6, 2025 and still waiting. I email several times and they responded back saying I received my order and enjoy your jacket. I have the email for them responding they received my jacket back and I have the USPS label they sent to ship back and...

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12:57 pm EST
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First week of December, we ordered a hoodie online. Paid for and received the email stating they would provide shipping details once shipped in 5-10 business days. This was intended as a Christmas gift for our son. Two weeks later (10 business days), we contacted them via email and received no response. A day later, we contacted again via email and called...

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5:51 pm EST
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I have been trying for WEEKS to get a refund for products that either arrived too late to be Christmas gifts (ordered weeks ahead) or too small. I have emailed "Stephanie" numerous times with order numbers and details, and used the contact us link on website to no avail. I am going to call and dispute the charges on my credit card this week. I purchased...

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11:01 am EST
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Their customer service was not only poor, it was dishonest. On multiple occasions I tried to contact a representative, but instead of speaking with someone, it went to a voicemail. The voicemail message promised someone would reach out, but they did not. A few days later, I would get an email stating they tried to call but I did not answer. That information...

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3:06 pm EST
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Need to exchange from L to M. Submitted multiple requests online, none were answered. Left voice mail on contact phone, still no answer. Customer service seems to be very poor. Company guarantees item will fit according to their chart or they will exchange but using their chart, the items purchased (3 hoodies) are too large and nobody is responding to my requests for an exchange.

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4:04 pm EST
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In December I ordered the Baerskin tactical fleece in green as a gift (order #FLXV690A. It is now January 27, 2025 and has yet to be delivered. Tried finding a customer service phone number, no dice. I bought two blue hoodies from this company last year and am very pleased with the product, but now I am very disappointed. I’ve replying to their emails claiming the jacket was delivered, but to date I have not had a response.

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8:42 am EST
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Ordered two over a month ago, tried to check back with company as to status of my 200.00 purchase. Upon trying contact they have a phone in Mississippi, nobody answers, they have a phoney address in Delaware 16192 coastal hwy. Appears to be a construction co., next they have a location in South Africa, Capetown, this is supposed be a studio Then we progre...

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1:19 pm EST
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I placed my order weeks ago and still no tracking or shipping info...this is so frustrating and i am starting to feel like this is a big SCAM. They certainly took my money right away but cant reach anybody at the given Phone and emails are useless.

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2:20 pm EST
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I ordered a Softshell Jacket a few weeks before Christmas, I knew it properly wouldn't arrive before the big day that that was OK. It arrived just in time for the new year, but when I tried it on it was way to big for me, so I thought I'll see what's the best way to arrange a exchange and that when the issues started. I have emailed at least 4 times, I...

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11:03 am EST
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I placed 4 orders with this company in November. Items did not arrive for Holidays, I made numerous efforts to contact them, but their answer system only takes messages. Finally, they send me a response after they missed the due dates, apologizing for the delay and offered for me to wait or cancel no questions asked. I thought maybe I didn't get scammed, so...

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Overview of BAERSkin Hoodie complaint handling

BAERSkin Hoodie reviews first appeared on Complaints Board on May 18, 2023. The latest review Never received my order. was posted on Sep 18, 2025. The latest complaint I was cheated by bearskin!!! was resolved on May 06, 2025. BAERSkin Hoodie has an average consumer rating of 5 stars from 138 reviews. BAERSkin Hoodie has resolved 98 complaints.
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BAERSkin Hoodie Category
BAERSkin Hoodie is ranked 78 among 297 companies in the Fashion and Style category

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