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Consumer Complaints and Reviews

DirecTV / Direct TV mail in rebate

PC Express on Oct 23, 2017
I have a copy of the mail in redemption that was well within the parameters of the time from for redemption. I mailed this 11/2016. It is now ALMOST 1 YEAR later and have called and called and been transferred, hung up on, not called back, been told that I am no longer eligible for the......

Talbots / CTN Blend autumn F 51204532

Frances Sutton on Oct 23, 2017
I tried to purchase this item on Friday, Oct. 20 because the sign on the rack indicated it was 30% off. On checking out, I was told it was not discounted but they would hold it and I could return Monday (today) and it would be 30% off. After purchasing it today and being told it was 30%......

Smith's / Smith's Food and Drug / Fuel center

KenZabriskie on Oct 23, 2017
To Smith's Management Since I was refused any help on the car that you damaged. I will be taking this video to social media with my side of the "story" Incident 30178779354-001 (that was denied any payment) Will now be "hitting the social media road" warning friend not to purchase fuel......

Lulu Hypermarket / LuLu Group International / Blender

Binil on Oct 23, 2017
Dear Sir/Respective Person, I Binil P Thomas have bought a blender from Lulu which had 2 years of warranty but within 4 months each part of it got complaints, thereby we requested to get it repaired, they asked to pay and we paid when again and again it needed to get repaired we asked them......

UnderArmour / Product and service

Reggie Parks on Oct 23, 2017
I call for the last 2 weeks trying to order/pre order Curry 4, 15 pairs for my basketball team and was told I would be notified when I would pre order them, so I get online and the were available for pre order but already sold out... I feel like I was lie to more then once... again I am a......

Jetstar Asia / Subject: Bad Counter-Check-in Service @ Changi Airport Terminal 1/Booking Ref: Y8YTRE/ Flight 3K555 Sun 15 Oct 17@7:10AM

KatherineLy on Oct 23, 2017
Date: 23rd October 2017 To: Customer Service Manager Subject: Bad Counter-Check-in Service @ Changi Airport Terminal 1/Booking Ref: Y8YTRE/ Flight 3K555 Sun 15 Oct 17@7:10AM Dear Sir/Ma’am, I’d like to lodge a complaint with you for a terrible counter check-in service that I had......

United Parcel Service [UPS] / UPS drivers turning around in my driveway and my front yard.

Burt S. on Oct 23, 2017
October 23, 2017 at 8:35 pm was the third time since I called and reported to UPS about their drivers using my driveway as a turnaround when making deliveries to other residences on my street. The first complaint was filed after a driver missed my driveway, his rear wheels running over my......

Smashburger / Customer service

Brittany Didier on Oct 23, 2017
Today I went to eat at the location in Loveland, Colorado. I ordered a blue moon and handed the cashier my Active duty military ID because my drivers license is upright and not accepted in Colorado. She proceeded to make a a huge deal about the fact that she could not find the birthday on......

Porter Airlines / YUL - EWR Flight

Lucas B. on Oct 23, 2017
I have had more than enough of Porter and unless there are substantial efforts to correct the current situation, I will never go on another flight with them and will urge everyone I know to do the same. I have made a mistake in the dates for a round-trip flight from Montreal to New York......

Supercuts / inappropriate behavior by hair cutter

Catherine Perez on Oct 23, 2017
The woman (Sandra) was going to cut my child's hair asked if we had washed it today. I said yes. My child sat in the chair and Sandra turns to me and loudly says with an attitude that we have to wash her hair. I asked why and she said it was knotted. I said not to worry, she could take the......

As Haley Furniture Canada / Customer service, quality of furniture

Mel Schafer-Wynnes on Oct 23, 2017
We purchased a 7 pc bedroom suite, a 7 pc. Dining suite, a sofa and love seat in July. The entire experience has been a gong show. We were told if we did not take delivery on a certain date, we were not guaranteed the sofa we purchased...we set up delivery ACCORDING to their schedule. Our......

Panera Bread / Soda machine

sanyi on Oct 23, 2017
I finished an entire soda and on the bottom the plastic ball from machine was at bottom of my cup. Went back originally they were going to give me free soda eventually reimbursed whole order. District manager was suppose to call next day never did . I could have put on Facebook I didn’t but......

david oh / product and services

davidoh on Oct 23, 2017
I don't know where to even start. My bill changed in 8/17 and due to auto bill pay i didn't notice till now. I tried calling and was on the phone for 40 mins trying to get a supervisor on the charges. Since 12/16 you have been charging me "HD EXTRA PACK" which was $4.99. I removed the......

JC Penney Company / Deceptive Sales Practices and Inept Service

Karen Fitzpatrick on Oct 23, 2017
I am totally done! I ordered two table lamps and a floor lamp online during the Columbus Day "sale". After the sale, they were $40 cheaper! Since they were delivered separately, I had schlep to the store twice to return the lamps to get the better price. Tonight I found out they credited......

Olive Garden / Salad

Aretha Saxton on Oct 23, 2017
I Went out to eat with my family at Olive Garden in Crestwood on October 22, 2017 . We order salad and soup and three entrees. My husband and daughter and granddaughter ate out the bowl of salad first and they grab the salad from the top. I then proceeded to put some salad on my plate and......

Booking.com / No comfirmation - charged US$2,592 Booking.com

Elsa Cheung on Oct 23, 2017
Last sat we got a sms from the bank that a huge amount was being charged, we called the bank, and they refer us the merchant Sheraton Laguna Guam Resort. We called the resort at once and would like to cancel the booking (but actually we’ve ever booked), Kan (manager) said that they cannot......

Sonic Drive-In / Employee practice

Furfox Sake on Oct 23, 2017
I visited the Sonic in Riverside, MO, 2707 NW vivion Rd, at 7:36pm, Oct. 22nd, 2017. I ordered a chili cheese tot and a drink, total was 6.43. The girl at the window was less than cheerful, no greeting, no smile, and then St the end she had the audacity to ask if I wanted my change!!! Omg!......

Kraft Foods / Velvetta skillet dinner

Cjsp629 on Oct 23, 2017
Velvetta skillets ultimate cheeseburger Mac 2% UPC 2100004265, purchased a box for dinner and the powdered cheese packet was punctured already with cheese inside the box and no damage to the box itself. Store refuses to exchange unknown if a bug got into it or what but appears to have been......

Family Dollar Stores / Return

Glenda Risen on Oct 23, 2017
My daughter is 9 months pregnant, we had a baby shower. She got two packs of kidget diapers. My grandson, her son was highly allergic to them. We just wanted to return them and pay the difference and get luvs. None of your stores are letting us do it. What are we supposed to do with these......

Straight Talk Wireless / Customer Service

DisgruntledPS on Oct 23, 2017
I purchased a Samsung Galaxy S7 from Walmart. Called straight talk customer service to put my own phone number on my new phone. I told the representative that I wanted to put my own phone number on to my new phone. He told me to hold on and he came back on the line and said you are all set......

Pizza Hut / I am Complaining about

Hdjsn5372 on Oct 23, 2017
I entered the restaurant and the lady in red shirt never said hello, or good afternoon or anything, im guessign shes a shiftleader, she gave me and my family a horrible look and told us to not sit on the left side of the restaurant, Afterwards it took more than 25 minutes for them to come......

BH Cosmetics / Take me back to Brazil palette

Ayla Medina on Oct 23, 2017
Hi, my name is Ayla Medina I recently ordered from you guys and usually I have no issue with your products. This time I'm not impressed. I ordered a palette and 3 brushes I did not receive one of my brushes and my palette looks used there are finger prints all over the pressed colors and......

Stateregistration.org / Vehicle registration renewal in TEXAS

TheOtherMe on Oct 23, 2017
I received a "last attempt" notice that my personal vehicle registration would expire at the end of this month (OCTOBER). I had my official TEXAS renewal notice on my desk and knew it would expire at the end of November. I went to their web site a saw that they were going to charge me a......

Party City / Halloween costumes

Yolanda1979 on Oct 23, 2017
Came in and purchased a few costumes and half of them were missing masked. This is unbelievable. And when you call the store to tell them about they are so rude like you stole the mask. Your staff should be checking all of the things going out. The product is not cheap for so many parts to......

American Home Shield / Poor and S L O W service

SteveSteveSteveSteve on Oct 23, 2017
To talk to a person to complain, plan to wait on hold for at least 30 minutes. I am waiting on the phone now for 55 minutes and it appears that the music stopped and I probably got disconnected. If you do finally get through, you'll get someone that is informationless and incapable of making......
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