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Consumer Complaints and Reviews

Viabox / Confirmed false advertising on viabox's website

Martel on May 24, 2017
I have seen on the website of the forwarding firm Viabox in OREGON that forwarding a 1 Lb parcel from the US to Europe costs USD 13.28. On the basis of this advertising, I have bought an item on eBay.com that was delivered to my Viabox address. After the receipt by Viabox of my item which......

Afrihost / My account being debitted in spite of my immediate cancellation and paying for Data I could not use

Nomps on May 24, 2017
I accidentally subscribed with Afrihost for a 3 Gigs Data bundle using my work email address which I had previously used to subscribe to another service for my boss without realizing that the new application would be processed erroneously under his account. When I realized this error, I......

Mr Price Group / MRP / Call Center Phone Call

Resia on May 24, 2017
I was contacted last week by one of the call center agents (0873583161) - not sure of the name - claiming to be from Mr Price Head Office. He was offering me a protection plan on my account which i did not wish to take at the moment and said i would go into the store if/when i wanted to......

Telkom SA SOC / Cannot receive SMS's since the 2nd February 2017

Shanley Maree on May 24, 2017
Hi, On the 10 March I realized that the last SMS I received was on the 2nd February 2017. I contacted Telkom on the 10th March to log the call, I was told to put my sim card into another device to see if my device was the problem. I did so, I can send a SMS from my device as well as other......

Kia Motors / kia Optima reg 7736JSG [Spanish]

seguros on May 24, 2017
I bought my Kia Optima from Talleres Y Gruas Azor in Mojacar Spain last August, when i collected the vehicle the car was not clean and did not have any fuel in the car.After a couple of days a red light came on my dashboard [warning light] the Kia garage in Mojacar told me to tale my car......

Fifth Third Bank / Metal Detectors

Al Cain on May 24, 2017
Hello, I am writing about the Fifth Third Bank located on 1606 E. 79th St. Chicago, IL. 60649. I entered the bank on 5-23-17 at approximately 5:10 pm. As I entered the back an alarm went off, I was instructed my a security guard to step back, empty my pockets of loose change, keys, and......

Vodacom / wifi

zibula on May 24, 2017
I am gravely disappointed in your way of business conduct, I was offered WiFi by a call centre agent who explained to me it would be free because I use a lot of airtime once I run out data. But now I was shocked to learn that I have to pay a monthly prescription of R218.17 and now I wa......

Altech Netstar / Installed trackor

siphendulwe777 on May 24, 2017
In 2015 I took Oakhurst insurence and i was told that it comes as a sort of a combo or package that includes Alter Netstar trackor in it. Nothing was explained to me thouroughly as i think it should have and i never dealt with anyone from Alter Netstar except the people from ther insurence......

Wish.com / Account Blocked

Kellie1204 on May 24, 2017
My account has been blocked for nearly 3 weeks. As per the request of Wish.com, I sent a photo of my credit card four times already but so far I've only received automated email responses and my account is still blocked. This is extremely frustrating and truly appalling customer service......

Etisalat / Elife location shifting

Jose leon saxon on May 24, 2017
I made a request to shift my elife connection to new location on 14th of may i got an appointment on 16th of may at 8.00 am . I skipped my office and waited for etisalat techinician till 9.00 am to visit my new location.then he came and told i have to wait because there is no port......

Telkom SA SOC / Land line

Lezanne on May 24, 2017
My father has applied for 2 lands lines 2 months ago. One was put in at his property the next one was told they cannot put it in as my father has to get a sub contractor to do the grinding and making holes for the line as well as buy his own pvc tubing. Well he canceld that deal and did......

Ford Motor Company / Customer care is useless

Coen De Bruin on May 24, 2017
I have had a ford focus for 4 years now. The last 2 times that our car has been in to the Leon's Auto Dealership in Rustenburg, i had to take the car back a day or two after they "fixed" it because half of the cosmetic parts and engine protectors was 1. Not cleaned and just thrown in the......

Singapore Airlines / Booking experience

Jill Affleck on May 24, 2017
On 29 March 2017 my husband and I were booked on a direct Singapore Air flight to Canberra from Wellington leaving at 9.15pm and we had an early flight leaving Napier at 12.55 leaving plenty of time for connecting. Wellington airport was closed in the morning due to heavy fog and......

Airasia / Booking number - FH56MJ

Cheo Sc on May 24, 2017
BOOKING NUMBER - FH56MJ Lii Teck Han Cheo Siow Cheng Lii Qian Hong Xavier - 6 yrs old Lii Ci En Queenie - 5 yrs old I have do the web check in today. Please refer to the attachment of the payment. We have paid for 4 x Advance seat request fee. However, the seat for Lii Ci En Queenie wa......

Hewlett-Packard / HP Development Company / No response to complaints

ArnoTG on May 24, 2017
We bought a HP E3E02A 6830 0-in-1 MFP on 19/05/201616 15/06/2016 Yvette informed us that the printer does black streaks when she prints Problem was that printing was done on cardboard but setting was on normal paper 15/11/2016 Yvette ask for Black Cartridge 06/12/2016 Cartridge install......

Vodacom / Disappearing Data

Hay-ley on May 24, 2017
Yesterday 22/05/2017, I purchased a data bundle at 14:51 from my bank via internet banking using my PC and my WiFi. A couple of minutes later, I received an sms saying you have less than 24MB of data immediately followed by another 1 saying you have less than 10MB of data. The only apps I......

Hydroluxe Beauty / Hydroluxe

Cynthia Dunn Niemi on May 24, 2017
This is a SCAM.They dont tell you that the free TRIAL is for 14 days then you will be charged 99.99 usd and also charge for another product that was never recieved.They cancelled my subscription but wouldn't refund the money.They took 129$cnd and 140$cnd from my account.I have reported......

Trendy16 / Shipping and refund

SN#15 on May 24, 2017
You would rather go spend $200 extra and buy your attire from a store than Trendy 16. As a regular online shopper, I have found Trendy 16 to be one of the worst online, both in policies and customer service . I recently ordered a couple of indian suits from Trendy 16. The delivery time wa......

Modanisa / Bad Service...you are a lier with your customer

Rula Ramahi on May 24, 2017
Order no. 18074926 Date: 22 April 2017 Product:237692 dress-Maroon-Topless The order was sent with the top piece and you sent back it comes with no top piece although your customer service team confirmed it is in two pieces when I spoke to them to raise my complaint. respect your customers..we are......

STC / Cancellation of STC fibre

Abdulla Kunhi on May 24, 2017
My landline number is 0112023409 I moved to new place and there is no dsl and fibre connection there. so there is no option for transfer my line. then i tried to cancel my connection by going different stc offices. from there they are telling to call 900. but i cannot diall 900 from the same......

Petaluma Propane Distributors / Propane delivery and tank rental

Bridge Jumper on May 24, 2017
Formerly known as DeCarli's Propane Service. Had to pay customers a total of $34, 000 after losing a court settlement for screwing customers by falsifying accounting, charging for propane never delivered and creating phony bills that claimed customers owed money from unpaid invoices going......

Tinder / fake account in tinder with my pictures

Meenal_27 on May 24, 2017
Hi there Tinder Support! My name is Meenal and I believe that someone is using my pictures for a fake Tinder account. I already have a Tinder account linked to my facebook, however recently my friend found another account using one of my photos. As you can imagine it’s pretty unsettling......

Mira Networks / Unauthorised billing on account

laura@triplef.co.za on May 24, 2017
FROM 21/09/2016 to present Zwoosj39856ZA Data being used during early ours of the morning and I have not subscribed to your service. I have incurred extremely high costs on my cell phone account and would like you to please supply me with a refund. This situation has been going on from......

Hertz / being able to reserve a car on a debit credit card

Sharon Ellis on May 24, 2017
My son is in the army serving this country and he can't even get home for memorial day weekend. He is 19 and cannot rent a car from your company because you won't accept a credit debit card from his bank. Even if the bank confirms the funds are good in his account. Really I am led to......

Booking.com / Bus ticket

Elaine Tan on May 24, 2017
I purchased bus tickets via Booking.com. On that day of departure date, the bus company said my tickets has been cancelled. Thus, i called to the bus company and the PIC asked me to asked booking.com in stead. Booking.com PIC said my tickets has been cancelled due to bus broke down and......
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