Our mission is to identify and raise awareness of unscrupulous businesses.

Back in those days, customers rarely had a voice when it came to expressing their opinion about companies. In fact, the most anyone could do was complain to their friend (about that dishonest salesperson, or that shady promotion, or ... ), and only get a sympathetic nod and a few “that’s so unfair’s” in response.

But not anymore! ComplaintsBoard was born out of a need to identify and call out unscrupulous businesses. From airline companies refusing to refund money, to getting ripped off by an auto mechanic, to internet companies leaving consumers on hold for five hours, and thousands of other cases, we’ve seen it all — and we’re here to fix it.

Our website is a convenient platform that allows customers to quickly and easily lodge a complaint against a company that wronged them.

We like to think of ourselves as a virtual conference room where constructive conversations happen between companies and customers. It’s a two-way street: consumers can voice their concerns and issues, and companies can work on identifying and fixing the biggest problems in their business. We care about both parties and do our best to ensure that a mutual solution is reached.

16 years'
experience
2 mln
complaints
3 mln
views every month
40000 businesses
30000 resolved complaints
2 mln
customers

Why complaintsboard?

We’re one of the oldest complaint websites on the Internet with over 16 years of experience. We pride ourselves on using our wealth of information to help bring justice for customers and to present a better understanding of common problems for companies.

Our strict code of ethics means that we don’t take sides — we’re simply the mediators who want the best possible outcome for both parties. We are always true to our principles of honesty and fairness and sincerely want to help everyone.

The ComplaintsBoard website is built on thousands of honest and unbiased complaints from regular customers. Our team works around the clock to make sure that all reviews are genuine and verified. When a review gets submitted to ComplaintsBoard, we start by connecting reviews to verified purchases. From there, we cross-check each review with sophisticated anti-fraud processes to make sure that it is eligible, and only then will it be posted onto our website. Companies cannot get rid of reviews that are posed to ComplaintsBoard. The only action they can take is to reply to the review and work out a solution from there.

It only takes easy steps to lodge a complaint on our website. All you have to do is enter the name of the company, what they did wrong, and a photo or video if you’d like to add proof. Our website is minimalistic and contains only the most essential functions, making it easy to navigate. Likewise, complaints are automatically filed under a company’s page so that customers can easily see if a company has multiple complaints.

The ComplaintsBoard team is made up of regular people who are enthusiastic, versatile, and hardworking professionals. We’ve all faced a similar situation in our lives that made us want to stand up for consumers and expose unethical businesses — which is why we’re so passionate about our work.
We constantly strive to innovate, apply new concepts, and work towards a common goal. We are not truly satisfied until we know that both our customers and businesses are satisfied.

Regular consumers can quickly check a business’ profile before they decide whether or not they want to deal with them. Likewise, customers who have been in a similar situation can add their experience in the comments. Ultimately, consumers can come together and take a stand against unscrupulous businesses.

Millions of people around the world trust ComplaintsBoard for their consumer needs, which makes us one of the leading complaint resolution platforms on the Internet. We strive to always do our best and to bring justice to customers around the world — one complaint at a time!

Our team of cyber security specialists work hard to protect your data and anonymity. Every user of our site requires a unique username and password to enter their account.

Testimonials

Rebecca Payan

Thank you for standing up for those who don't know how to proceed when wronged by an unscrupulous company

May 07, 2014
yogido

Thank you complaintsboard.com for offering a hassle free and free way to post complaints that are easily accessible.

Nov 04, 2013
C. Ockert

I have used your site a lot for reviews. Thank you for this service. My latest search was for MD Hearing Aids. Seeing no complaints, I ordered them and am delighted with the...

Nov 04, 2013
Neil Seib

I would like to thank you for your great website, I have finally resolve my problem with the developer without your help this wouldn´t have been possible.

Nov 01, 2013
Binky3

Thanks so much for this wonderful service you provide. You've been able to help so many people publicize complaints and it really worked--you're the best!

Jul 10, 2013
help us please

I submitted some complaints and thanks to complaintsboard.com I have seen action taken regarding my complaints. This is great! I have been suffering for years but now resolutions are happening.

May 01, 2013
kathrynu

I'm desperate to get Leverage Season 5 on dvd and can't get it on Amazon yet so I'd been looking at the other sites. I'm very thankful to have looked on this site first, we don't...

Apr 09, 2013
Tanya C. - Watertown, Wisconsin

I don't remember if I personal thanked you for your help in this matter. On behave of my family and myself we want to thank for your attention and concern.

Mar 05, 2013
suzannel

thank you very much. Your complaint board has really helped me in resolving my issues. Without your help, we the people, have nowhere to turn when it comes to movers.

Feb 08, 2013
MAE_EXIM

I had launched a complaint on your web site and it helped me in getting my money not in full but at-least in part. Thank you once again.

Dec 12, 2012

Please note that we don't accept complaints by phone.

If you want to lodge a complaint, please use this form

Address: Mediolex Ltd
Darzauglu 1,
Riga, Latvia
Phone: +1 240 764 4863 Email us: [email protected]