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BAERSkin Hoodie
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4.2 56 Reviews 45 Complaints
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BAERSkin Hoodie complaints 45

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BAERSkin Hoodie Baerskinhoodies Review: Buyer Beware! Terrible Customer Service & Long Wait Times

I'm writing this review to let you all know about my experience with Baerskinhoodies. I ordered a bunch of hoodies from them in mid December, and I was super excited to get them. However, it's been over 3 weeks and they haven't arrived yet! I tried messaging their customer service to see what's going on, but they haven't responded at all. It's really frustrating because they already took the full amount from my bank account.

I'm really disappointed with this company and I don't think I'll be ordering from them again. Honestly, my customer rating for them right now is close to zero. It's really hard to trust a company that doesn't even respond to customer inquiries. I feel like I got scammed out of $269 and I'm not happy about it.

If you're thinking about ordering from Baerskinhoodies, I would really reconsider. They might take your money and never send you your products. I really hope that they'll improve their customer service in the future, because right now it's not good at all.

Anyway, if you're reading this review and you're still considering ordering from Baerskinhoodies, I would recommend against it. There are plenty of other companies out there that have better customer service and are more trustworthy. Don't make the same mistake I did!

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BAERSkin Hoodie Baerskin Hoodies Review: Scam or Legit? Potential warning for buyers

Ordered two hoodies a whole month ago, and I'm still on edge for the delivery. I've sent some emails, but there hasn't been any response yet. After perusing the reviews here, I'm starting to think of Baerskin Hoodies as a scam. I can't believe I'm out $200, and they tricked us. Whoever owns Baerskin Hoodies, you've conned us all!

If they actually made and sold what they advertised, they'd have the most incredible product out there. I'm not writing off a chance to update this review in the future unless the hoodies I ordered arrive. But as for now, I wouldn't recommend doing business with this company.

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BAERSkin Hoodie Baerskinhoodie.com: Huge Disappointment, Tedious Return Process

So, I ordered the B?RSkin Hoodie from baerskinhoodie.com, and let me tell you, it was a huge disappointment. I mean, I ordered a 2XL, but when it arrived, it looked like a children's size. It was so small that it barely fitted me at the shoulders, and the chest had a gap of about 6 inches from closing. I couldn't believe my eyes!

Naturally, I wanted to return it and get a refund asap. But that turned out to be a tedious process. I spent the whole day trying to contact the company, but no luck. On the second day, I finally received a response, but it was some generic computer-generated text that was no help at all. I was so frustrated!

Finally, on the third day, I received another computer response with some directions. If I read carefully, I could understand what they wanted from me. But by then, I had had enough. So, on the fourth day, I decided to return the items, unworn, in their original packaging via USPS priority mail with a tracking number.

Now, I'm just waiting for the credit to show up on my credit card. Hopefully, everything works out in the end. But I'm definitely not going to do business with these folks anymore. Trust me, save yourself a lot of hassle and steer clear of baerskinhoodie.com.

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BAERSkin Hoodie Buyer Beware: Baerskinhoodie.com Customer Service is Non-Existent

So, let me tell you about Baerskinhoodie.com. I gotta say, I ain't too thrilled with them right now. Usually I don't write no reviews, but after dealing with their lack of customer service, I just had to share my experience. My old man ordered a couple of M size hoodies, which is usually what he wears. But when they arrived, they were gigantic on him, like a large size. He couldn't wear them at all. So I tried to reach out to the company for a return or exchange, but no luck. They ain't got no phone number, and I emailed them twice with nary a peep back. It's just plain wrong to advertise one thing and then not stand behind your product. And these hoodies were no chump change, either. I ain't happy with this situation and would not recommend this company to anyone. In my book, they are a downright terrible company, and I ain't got no time for that.

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BAERSkin Hoodie Disappointing experience with B?RSkin Hoodie: Subpar Quality & Terrible Customer Service

I gotta say, I'm not too pleased with my experience with B?RSkin Hoodie. I ordered two hoodies as Christmas gifts for my loved ones, and I was really excited to see their faces light up. But boy, was I wrong. I waited and waited, but the hoodies never seemed to arrive. I thought maybe they were just delayed due to holiday shipping, but when I tried to contact customer service, it was like trying to find a needle in a haystack. No phone number, no live chat, just a generic email address that nobody seemed to respond to.

It was already the day before Christmas Eve, and I was starting to panic. I had to quickly scramble to find an alternative gift and ended up having to rush to Kohl's to find something decent. Let me tell you, that was not how I wanted to spend my day.

As it turns out, the hoodies never arrived until well after the holidays were over. And even then, the quality of the hoodies was less than ideal. It's really disappointing, especially considering the amount of money I spent on them. I would not recommend this company to anyone, unless you're willing to take a chance on subpar quality and terrible customer service. It's such a shame, because the designs of their hoodies are really cool and unique. But unfortunately, that's not enough to make up for their lack of professionalism and overall disappointment.

Read full review of BAERSkin Hoodie and 16 comments
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Karl Brackpool
, US
May 06, 2024 6:21 am EDT
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ordered some clothing of baerskin emailed to cancel items got a refund but not all items where cancelled as requested item turns up I don't want it as I thought id cancelled it so iv tried to send it back but email link u sent me won't work? how do I return this cancelled unwanted item

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Fogosfishin
, US
Feb 07, 2024 6:18 pm EST
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Ordered in October 2023.

It is now February 2024.. Nothing. Have been in contact several times with no results.

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BAERSkin Hoodie
Lewes, US
Feb 16, 2024 4:27 am EST

Hi there,

Thank you for your feedback!

We are so sorry to hear that the order you placed last year still hasn't arrived all this time. On top of that, it seems that getting in touch with us had been challenging for you.

Kindly send me an email directly at stephanie@baerskinhoodie.com so I can look into this and find out what happened with your order.

Best,

Stephanie

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Mark Ruhland
Allegan, US
Feb 04, 2024 10:27 pm EST

my name is mark Ruhland, I spent almost 400$ this Christmas on four baerskin hoodies, i need to return 2 of them one for size and color and the other for the size only. you send me to a ask mary site and charge me to talk to a rep that does nothing for me. love your product but with out a customer service your business sucks.

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BAERSkin Hoodie
Lewes, US
Feb 07, 2024 4:04 am EST

Hi Mark,

Thank you for contacting us here!

We understand that you wish to return your products.

Upon checking, I can see that one of my colleagues already sent you the return options via email. Kindly check your inbox and respond accordingly so we can assist you further.

Best,

Stephanie

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Rita Cunnington
, US
Feb 04, 2024 6:29 pm EST
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I ordered baerskin hoodie on04 01 24 and have not received said item !

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BAERSkin Hoodie
Lewes, US
Feb 07, 2024 3:53 am EST

Hi Rita,

Thank you for posting here!

We are sorry to hear that you haven't received your product yet. Kindly send us your order number or the email address used to place your order at support@baerskintactical.com so we can look into this and find out what happened with your order.

I look forward to hearing from you.

Best,

Stephanie

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Grace Mcwey
, US
Jan 29, 2024 4:06 am EST
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I've written 2 letters to customer support. Can't get in touch with anybody. Sat on the phone for ten minutes and got hung up on.

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BAERSkin Hoodie
Lewes, US
Jan 31, 2024 4:33 am EST

Hi Grace,

We are sorry to hear that you have been having a hard time getting the assistance you need from our Customer Support Team.

Upon checking, I can see that one of our agents already sent you the return instructions via email last 01-25-24. Can you kindly check the Spam inbox of your emails to see if it might have went through there?

Nevertheless, we re-sent the same email to you recently. Please check your inbox.

Best,

Stephanie

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TaraF
, US
Jan 21, 2024 3:46 pm EST
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Need to return gift purchase. No live chat. No live customer service. Followed instructions to email support. General auto email of receipt of issue. No detail on how to return product. Exceptionally poor customer service support! Not including receipt of invoice or invoice number on public portal. Contact me through email sent.

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BAERSkin Hoodie
Lewes, US
Jan 31, 2024 4:28 am EST
Replying to comment of TaraF

Hi Tara,

Thank you for taking some time to write your feedback here!

We understand that you wish to return your product. However, as of writing here, you have yet to receive the assistance that you need. We apologize for the inconvenience.

Please email me directly at stephanie@baerskinhoodie.com so I can assist you with the return process myself.

Best,

Stephanie

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Grace Mcwey
, US
Jan 17, 2024 3:14 pm EST
Verified customer This comment was posted by a verified customer. Learn more

Buyer beware

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ChristeenBaker
NORTHPORT, US
Jan 09, 2024 10:37 am EST

ChristeenBaker [protected] 15258 loblolly ct. Northport Alabama 35475 christeenbak@yahoo.com or christeen1949@gmail.com used my master card

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BAERSkin Hoodie
Lewes, US
Jan 31, 2024 4:26 am EST

Hi Christeen,

Thank you for taking a moment to post here!

Upon checking, I can see that your order under christeenbak@yahoo.com has already been delivered to you. We have recently sent you an email regarding this.

If you need assistance with your order, please indicate that in your response to our last email, and I will be more than happy to help you.

Best,

Stephanie

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2023badbiz
CASA GRANDE, US
Jan 07, 2024 8:14 am EST
Verified customer This comment was posted by a verified customer. Learn more

ordered 6 items order #V4RPPPQJ on Dec 13th 2023 haven't received yet .I received 2 emails 1st email on the 13th was to confirm order 2nd email on the 13th Dec confirmed payment accepted haven't anything since. not sure this is a real company large loss of 404.75

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BAERSkin Hoodie
Lewes, US
Jan 10, 2024 5:06 am EST
Replying to comment of 2023badbiz

Hi there,

Thank you for taking a moment to write your feedback here!

We understand that as of posting here, you are still waiting for your order to arrive, and you haven't received further updates after placing your order. We are sorry to hear that.

Upon checking, it seems that there was an issue with your shipping address, which is why we were unable to proceed with the shipment of your order.

I can see that one of my colleagues has already assisted you with this matter via email, and a full refund has been issued back to your account.

Best,

Stephanie

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Kathy Street
, US
Jan 07, 2024 12:04 pm EST
Verified customer This comment was posted by a verified customer. Learn more

I've never received an email or update as to when ill receive.

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BAERSkin Hoodie
Lewes, US
Jan 10, 2024 5:03 am EST

Hi Kathy,

Thank you for taking a few moments to post your review here!

We understand that you wish to receive an update on when your order will arrive.

Upon checking, I can see that one of my colleagues sent you the tracking link for your order via email last 12-27-23.

We have also recently sent you an update regarding its current status. Kindly check your email inbox. Thank you.

Best,

Stephanie

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About BAERSkin Hoodie

Screenshot BAERSkin Hoodie
BAERSkin Hoodie is a company that offers an innovative and stylish approach to hoodies. The brand's unique design features a bear-shaped hood which adds a playful and bold statement to traditional hoodies.

The BAERSkin Hoodie is made from high-quality materials that are comfortable to wear and durable enough to withstand regular use. The bear-shaped hood is made from soft and plush materials that will keep you warm during chilly weather, and it's detachable, making it versatile enough to wear as a regular hoodie.

One of the things that make BAERSkin Hoodie stand out from other clothing brands is its commitment to sustainability. The brand only uses eco-friendly materials and processes to create its products. Additionally, the company also uses a zero-waste approach to minimize its impact on the environment.

BAERSkin Hoodie offers a wide range of products for men, women, and children, each with its unique designs and color combinations. The brand's products are perfect for those who want to express their individuality and creativity through fashion.

Another great thing about BAERSkin Hoodie is its customer service. The company is committed to providing a hassle-free shopping experience for its customers, ensuring that they receive their orders on time and in excellent condition. The brand's website is easy to navigate, and their ordering process is straightforward and streamlined.

In conclusion, BAERSkin Hoodie is a brand that prides itself on its unique design, high-quality materials, commitment to sustainability, and exceptional customer service. Whether you're looking for a stylish and playful hoodie or want to make a statement with your fashion choices, BAERSkin Hoodie has something for everyone.

Overview of BAERSkin Hoodie complaint handling

BAERSkin Hoodie reviews first appeared on Complaints Board on May 18, 2023. The latest review Hoodie 3.0 was posted on Apr 20, 2024. The latest complaint Hoodie 3.0 was resolved on Apr 20, 2024. BAERSkin Hoodie has an average consumer rating of 5 stars from 56 reviews. BAERSkin Hoodie has resolved 42 complaints.
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