Menu
For Business Write a review File a complaint
BAERSkin Hoodie Customer Service Phone, Email, Contacts

BAERSkin Hoodie
Reviews and Complaints

www.baerskinhoodie.com

Learn how the rating is calculated

4.0 12 Reviews 52 Complaints
Claimed
BAERSkin Hoodie has claimed their business profile
Write a review File a complaint

BAERSkin Hoodie Complaints 52

ComplaintsBoard
D
1:54 pm EDT
Verified customer The reviewer confirmed their account using Facebook. Learn more
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
BAERSkin Hoodie has left an official reply on this complaint.

BAERSkin Hoodie Poor Service

I order the BAERSkin Hoodie on Sept. 6 and have yet to receive it. On Sept 21 received confirmation the the hoodie was ready to ship and would arrive on 10-14 days, 30 days to fill and order is unacceptable. I continuously receive email offers. Why would I purchase another item if I can’t evaluate the quality and service level of what I already ordered?

Read full review of BAERSkin Hoodie
Resolved

This complaint has been resolved automatically due to user's inactivity.

Hide full review
ComplaintsBoard
L
7:54 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
BAERSkin Hoodie has left an official reply on this complaint.
Featured review
This review was chosen algorithmically as the most valued customer feedback.

Promised and NOT DELIVERED - BIRTHDAY GIFT! I have sent 2 emails since and still NO RESPONSE OR DELIVERY. PLEASE SEND GRAY AT NO COST AS PROMISED URGENTLY. On 27 Aug 2023, at 10:38 pm, Mynuve Support wrote: Dear Leanne, I am truly sorry for the inconvenience. We know how frustrating this must be for you, however, regarding the new replacement, there...

Read full review of BAERSkin Hoodie
ComplaintsBoard
L
Verified customer This complaint was posted by a verified customer. Learn more
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
BAERSkin Hoodie has left an official reply on this complaint.

BAERSkin Hoodie Disappointing Experience with BRSkin Hoodie - Late Arrival and Issues with Returning for Refund

So, my wifey was thinking about my present for Christmas and she got me the B?RSkin Hoodie. Enjoyed the style of it when I first saw it. But, apologetically, it came a bit late. Not that biggy, tho. But I was bummed when it did not fit me right. This prompted us to send it back right away. My better half carefully followed the instructions for returning and she even got a signature from UPS for the receipt of it by the shop. But then, the biz said they didn't get it and denied us a refund. Such a crummy experience, I must say!

Read full review of BAERSkin Hoodie
Resolved

This complaint has been resolved automatically due to user's inactivity.

Hide full review
ComplaintsBoard
M
Verified customer This complaint was posted by a verified customer. Learn more
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
BAERSkin Hoodie has left an official reply on this complaint.

BAERSkin Hoodie BearSkin Hoodie Scam Alert: My Order Never Arrived and Customer Service is MIA

So, I'm kind of annoyed right now. I placed an order for the B?RSkin Hoodie on their website baerskinhoodie.com in early December and received tracking information a couple of days later. But, the hoodie never arrived! Can you believe it? The tracking information keeps saying that it's "processing in the facility" but it never moves anywhere.

I tried sending a couple of emails to their customer service team but I haven't received any response. It really looks like I got scammed! This is so not cool, man.

The thing is, this hoodie is all over the internet and social media. Their marketing team is doing a great job of promoting it. But, it seems like they don't really care about their customers. They should at least respond to my emails and give me an update on my order. It's a real shame, you know?

I hope this doesn't happen to anyone else who wants to order this hoodie. Just be careful, guys.

Read full review of BAERSkin Hoodie
Resolved

This complaint has been resolved automatically due to user's inactivity.

Hide full review
ComplaintsBoard
N
Verified customer This complaint was posted by a verified customer. Learn more
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
BAERSkin Hoodie has left an official reply on this complaint.

BAERSkin Hoodie B?RSkin Hoodie Review: Cool Hoodie, but Terrible Customer Service and Wrong Color Delivery

So, I was lookin' for a new hoodie and thought I'd give B?RSkin Hoodie a try since they had a pretty cool lookin' one. I clicked on the black one, but when it came in the mail, it was grey. Was kinda bummed out about that, ya know? But, even worse, when I tried calling up the customer service number, nobody ever picked up! I even tried callin' at all different times of the day, but nothin'. And don't even get me started on the "contact us" button on their website. Every time I clicked on it, it just took me right back to the same page. What a bummer, man.

But, what REALLY ticks me off is that I got charged AGAIN and another grey hoodie showed up at my door. And I definitely didn't order two of 'em! I feel scammed, ya know? I mean, the hoodie itself isn't too shabby. It looks pretty good and it's comfortable enough. But, dang it, the customer service is just non-existent.

Overall, if you're gonna order from B?RSkin Hoodie, just be prepared for some serious frustration if you need to contact 'em. The hoodie itself is fine, but I woulda liked to get the color I ordered and not to be charged for something I didn't even want.

Read full review of BAERSkin Hoodie
Resolved

This complaint has been resolved automatically due to user's inactivity.

Hide full review
ComplaintsBoard
W
Verified customer This complaint was posted by a verified customer. Learn more
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
BAERSkin Hoodie has left an official reply on this complaint.

BAERSkin Hoodie Stay Away! B?RSkin Hoodie Scam Alert: No Delivery, Poor Customer Service & No Refunds

So, I thought B?RSkin Hoodie is a big scam. I placed my order in the mid of the last month, and I haven't received it yet. When I inquired about it via email, all I got was a canned response stating that my order has been sent out for delivery by the local carrier. This was the same update I received a week ago. You know what's strange? None of the emails have mentioned the location of my delivery.

I am starting to suspect that they might be sending out mass emails with the same order number. Perhaps some of you out there have received the same order number as mine- *** in your emails?

What's worse is that they aren't responding to my requests for a refund. This has only confirmed my suspicions that B?RSkin Hoodie is a total sham. I would recommend staying away from this place and looking elsewhere for your shopping needs. Don't waste your precious time and money on a website that can't deliver your order on time, let alone answer your queries.

Read full review of BAERSkin Hoodie
Resolved

This complaint has been resolved automatically due to user's inactivity.

Hide full review
ComplaintsBoard
H
Verified customer This complaint was posted by a verified customer. Learn more
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
BAERSkin Hoodie has left an official reply on this complaint.

BAERSkin Hoodie Baerskin Hoodie Review: Great Style, Poor Quality & Customer Service

I purchased the B?RSkin Hoodie from baerskinhoodie.com as a sweet gift for my spouse. I was eagerly waiting to surprise him with the hoodie after a couple of months of receiving my package. However, a dark cloud covered our joy as we rinsed the hoodie for the first time - the zipper tabs gave way.

At that time, I contacted Baerskin, and they told me that I had a mere 14 days to return the package. Feeling disappointed and let down, I expressed my astonishment at the poor quality of their product. Fortunately, after snapping a photo of the hoodie after one wash and sending it to them, they revealed that they had a six-month guarantee for their products.

However, since I had presented the hoodie to my partner on their birthday, we were left with an expensive garment that could not zip up. I must say, I am extremely displeased with Baerskin, and I wish I could give them a 0-star rating for their inadequate service.

Despite this thorn in my side, I applaud Baerskin for their style and design. It is easy to see why I was drawn to their collection. Nonetheless, in the future, they must elevate their fabrics' quality and focus on customer satisfaction.

Read full review of BAERSkin Hoodie
Resolved

This complaint has been resolved automatically due to user's inactivity.

Hide full review
ComplaintsBoard
M
Verified customer This complaint was posted by a verified customer. Learn more
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
BAERSkin Hoodie has left an official reply on this complaint.

BAERSkin Hoodie Baerskinhoodies Review: Buyer Beware! Terrible Customer Service & Long Wait Times

I'm writing this review to let you all know about my experience with Baerskinhoodies. I ordered a bunch of hoodies from them in mid December, and I was super excited to get them. However, it's been over 3 weeks and they haven't arrived yet! I tried messaging their customer service to see what's going on, but they haven't responded at all. It's really frustrating because they already took the full amount from my bank account.

I'm really disappointed with this company and I don't think I'll be ordering from them again. Honestly, my customer rating for them right now is close to zero. It's really hard to trust a company that doesn't even respond to customer inquiries. I feel like I got scammed out of $269 and I'm not happy about it.

If you're thinking about ordering from Baerskinhoodies, I would really reconsider. They might take your money and never send you your products. I really hope that they'll improve their customer service in the future, because right now it's not good at all.

Anyway, if you're reading this review and you're still considering ordering from Baerskinhoodies, I would recommend against it. There are plenty of other companies out there that have better customer service and are more trustworthy. Don't make the same mistake I did!

Read full review of BAERSkin Hoodie
Resolved

This complaint has been resolved automatically due to user's inactivity.

Hide full review
ComplaintsBoard
L
Verified customer This complaint was posted by a verified customer. Learn more
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
BAERSkin Hoodie has left an official reply on this complaint.

BAERSkin Hoodie Baerskin Hoodies Review: Scam or Legit? Potential warning for buyers

Ordered two hoodies a whole month ago, and I'm still on edge for the delivery. I've sent some emails, but there hasn't been any response yet. After perusing the reviews here, I'm starting to think of Baerskin Hoodies as a scam. I can't believe I'm out $200, and they tricked us. Whoever owns Baerskin Hoodies, you've conned us all!

If they actually made and sold what they advertised, they'd have the most incredible product out there. I'm not writing off a chance to update this review in the future unless the hoodies I ordered arrive. But as for now, I wouldn't recommend doing business with this company.

Read full review of BAERSkin Hoodie
Resolved

This complaint has been resolved automatically due to user's inactivity.

Hide full review
ComplaintsBoard
L
Verified customer This complaint was posted by a verified customer. Learn more
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
BAERSkin Hoodie has left an official reply on this complaint.

BAERSkin Hoodie Baerskinhoodie.com: Huge Disappointment, Tedious Return Process

So, I ordered the B?RSkin Hoodie from baerskinhoodie.com, and let me tell you, it was a huge disappointment. I mean, I ordered a 2XL, but when it arrived, it looked like a children's size. It was so small that it barely fitted me at the shoulders, and the chest had a gap of about 6 inches from closing. I couldn't believe my eyes!

Naturally, I wanted to return it and get a refund asap. But that turned out to be a tedious process. I spent the whole day trying to contact the company, but no luck. On the second day, I finally received a response, but it was some generic computer-generated text that was no help at all. I was so frustrated!

Finally, on the third day, I received another computer response with some directions. If I read carefully, I could understand what they wanted from me. But by then, I had had enough. So, on the fourth day, I decided to return the items, unworn, in their original packaging via USPS priority mail with a tracking number.

Now, I'm just waiting for the credit to show up on my credit card. Hopefully, everything works out in the end. But I'm definitely not going to do business with these folks anymore. Trust me, save yourself a lot of hassle and steer clear of baerskinhoodie.com.

Read full review of BAERSkin Hoodie
Resolved

This complaint has been resolved automatically due to user's inactivity.

Hide full review
ComplaintsBoard
J
Verified customer This complaint was posted by a verified customer. Learn more
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
BAERSkin Hoodie has left an official reply on this complaint.

BAERSkin Hoodie Buyer Beware: Baerskinhoodie.com Customer Service is Non-Existent

So, let me tell you about Baerskinhoodie.com. I gotta say, I ain't too thrilled with them right now. Usually I don't write no reviews, but after dealing with their lack of customer service, I just had to share my experience. My old man ordered a couple of M size hoodies, which is usually what he wears. But when they arrived, they were gigantic on him, like a large size. He couldn't wear them at all. So I tried to reach out to the company for a return or exchange, but no luck. They ain't got no phone number, and I emailed them twice with nary a peep back. It's just plain wrong to advertise one thing and then not stand behind your product. And these hoodies were no chump change, either. I ain't happy with this situation and would not recommend this company to anyone. In my book, they are a downright terrible company, and I ain't got no time for that.

Read full review of BAERSkin Hoodie
Resolved

This complaint has been resolved automatically due to user's inactivity.

Hide full review
ComplaintsBoard
P
Verified customer This complaint was posted by a verified customer. Learn more
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
BAERSkin Hoodie has left an official reply on this complaint.

BAERSkin Hoodie Disappointing experience with B?RSkin Hoodie: Subpar Quality & Terrible Customer Service

I gotta say, I'm not too pleased with my experience with B?RSkin Hoodie. I ordered two hoodies as Christmas gifts for my loved ones, and I was really excited to see their faces light up. But boy, was I wrong. I waited and waited, but the hoodies never seemed to arrive. I thought maybe they were just delayed due to holiday shipping, but when I tried to contact customer service, it was like trying to find a needle in a haystack. No phone number, no live chat, just a generic email address that nobody seemed to respond to.

It was already the day before Christmas Eve, and I was starting to panic. I had to quickly scramble to find an alternative gift and ended up having to rush to Kohl's to find something decent. Let me tell you, that was not how I wanted to spend my day.

As it turns out, the hoodies never arrived until well after the holidays were over. And even then, the quality of the hoodies was less than ideal. It's really disappointing, especially considering the amount of money I spent on them. I would not recommend this company to anyone, unless you're willing to take a chance on subpar quality and terrible customer service. It's such a shame, because the designs of their hoodies are really cool and unique. But unfortunately, that's not enough to make up for their lack of professionalism and overall disappointment.

Read full review of BAERSkin Hoodie and 21 comments
Resolved

This complaint has been resolved automatically due to user's inactivity.

Hide full review
21 comments
Add a comment
B
B
Brandy Acosta
US
Dec 01, 2024 9:15 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

I ordered a bearskin hoodie with rain jacket on 10/27/2024, but still have not received these items. I can't get a hold of anyone via email nor phone. I just want my money back.

B
B
Bcristea
US
Dec 02, 2024 4:25 am EST
Verified customer This complaint was posted by a verified customer. Learn more

Why so difficult to get an update for on my order? Or at least acknowledge the inquiry or something…I’m starting to think this is a scam.

M
M
mlamato
Kanab, US
Nov 17, 2024 11:27 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

My husband ordered 2 hoodies for him and one hoodie for me. At this time, we have received one of his hoodies. The hoodie he received has cat hair all over the inside of it. You would think with as much as we paid for the item, we would receive a new one. NOT impressed! What a disappointment!

View 0 more photos
M
M
mlamato
Kanab, US
Nov 05, 2024 6:02 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

This is a follow up for the review I submitted about receiving a used hoodie. We received the second hoodie for my husband today(the day after we received the first hoodie). Everything about the 2nd hoodie and it's packaging was different, making it even more evident that the first hoodie we received was used. The hoodie we received today was folded so that it fully fit the bag, not folded into a smaller bundle stuffed into the bottom half of the bag. There were also no product tags, coupons, or stickers in the bag with the first hoodie, but these were in the bag with the second hoodie. I have attached a picture of them for clarification. The second hoodie was very nice. Obviously new. The materiel didn't look worn at all. In comparison, looking again at the first hoodie, it not only has a lot of cat hair on the inside, but it looks like it has been worn for some time. We're waiting to hear from someone...nothing so far. I will follow up again later.

View 0 more photos
S
S
Scarlett Bella
US
Jun 15, 2024 10:02 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

I placed an order just over a week ago. My order was confirmed right away, however I still haven’t been informed if it’s shipped or not. If orders are suppose to take 10-14 days, shouldn’t it have shipped by now?

I’ve sent a follow up email, no response.

BAERSkin Hoodie
BAERSkin Hoodie
Lewes, US
Jun 18, 2024 5:10 am EDT

Hi Scarlett,

Thank you for taking some time to share your feedback here!

We understand that your order has already been confirmed, but as of posting here, you have yet to receive a shipping notification. We are sorry to hear that.

Please email us with your order number and the email address used to place your order at support@baerskintactical.com so we can look into this and assist you further.

Best,

Stephanie

K
K
Karl Brackpool
US
May 06, 2024 6:21 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

ordered some clothing of baerskin emailed to cancel items got a refund but not all items where cancelled as requested item turns up I don't want it as I thought id cancelled it so iv tried to send it back but email link u sent me won't work? how do I return this cancelled unwanted item

BAERSkin Hoodie
BAERSkin Hoodie
Lewes, US
Jun 27, 2024 3:09 am EDT

Hi Karl,

Thank you for your feedback!

We understand that you emailed us to have your orders cancelled. However, it seems that only one of them was cancelled, and the rest ended up still being sent.

Upon checking, I can see that this has been a mistake on our end, and onee of my colleagues has already sent you an email to rectify this issue.

We are truly sorry for the inconvenience.

We hope that you are satisfied with the solution. If you ever have future concerns or need further assistance, please feel free to contact us through the same email.

Best,

Stephanie

F
F
Fogosfishin
US
Feb 07, 2024 6:18 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

Ordered in October 2023.

It is now February 2024.. Nothing. Have been in contact several times with no results.

BAERSkin Hoodie
BAERSkin Hoodie
Lewes, US
Feb 16, 2024 4:27 am EST

Hi there,

Thank you for your feedback!

We are so sorry to hear that the order you placed last year still hasn't arrived all this time. On top of that, it seems that getting in touch with us had been challenging for you.

Kindly send me an email directly at stephanie@baerskinhoodie.com so I can look into this and find out what happened with your order.

Best,

Stephanie

M
M
Mark Ruhland
Allegan, US
Feb 04, 2024 10:27 pm EST

my name is mark Ruhland, I spent almost 400$ this Christmas on four baerskin hoodies, i need to return 2 of them one for size and color and the other for the size only. you send me to a ask mary site and charge me to talk to a rep that does nothing for me. love your product but with out a customer service your business sucks.

BAERSkin Hoodie
BAERSkin Hoodie
Lewes, US
Feb 07, 2024 4:04 am EST

Hi Mark,

Thank you for contacting us here!

We understand that you wish to return your products.

Upon checking, I can see that one of my colleagues already sent you the return options via email. Kindly check your inbox and respond accordingly so we can assist you further.

Best,

Stephanie

R
R
Rita Cunnington
US
Feb 04, 2024 6:29 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

I ordered baerskin hoodie on04 01 24 and have not received said item !

BAERSkin Hoodie
BAERSkin Hoodie
Lewes, US
Feb 07, 2024 3:53 am EST

Hi Rita,

Thank you for posting here!

We are sorry to hear that you haven't received your product yet. Kindly send us your order number or the email address used to place your order at support@baerskintactical.com so we can look into this and find out what happened with your order.

I look forward to hearing from you.

Best,

Stephanie

G
G
Grace Mcwey
US
Jan 29, 2024 4:06 am EST
Verified customer This complaint was posted by a verified customer. Learn more

I've written 2 letters to customer support. Can't get in touch with anybody. Sat on the phone for ten minutes and got hung up on.

BAERSkin Hoodie
BAERSkin Hoodie
Lewes, US
Jan 31, 2024 4:33 am EST

Hi Grace,

We are sorry to hear that you have been having a hard time getting the assistance you need from our Customer Support Team.

Upon checking, I can see that one of our agents already sent you the return instructions via email last 01-25-24. Can you kindly check the Spam inbox of your emails to see if it might have went through there?

Nevertheless, we re-sent the same email to you recently. Please check your inbox.

Best,

Stephanie

BAERSkin Hoodie Reviews 0

Looks like BAERSkin Hoodie has no reviews yet.
Write a review
Subscribe to receive notifications of all new customer feedback

About BAERSkin Hoodie

Screenshot BAERSkin Hoodie
BAERSkin Hoodie is a company that offers an innovative and stylish approach to hoodies. The brand's unique design features a bear-shaped hood which adds a playful and bold statement to traditional hoodies.

The BAERSkin Hoodie is made from high-quality materials that are comfortable to wear and durable enough to withstand regular use. The bear-shaped hood is made from soft and plush materials that will keep you warm during chilly weather, and it's detachable, making it versatile enough to wear as a regular hoodie.

One of the things that make BAERSkin Hoodie stand out from other clothing brands is its commitment to sustainability. The brand only uses eco-friendly materials and processes to create its products. Additionally, the company also uses a zero-waste approach to minimize its impact on the environment.

BAERSkin Hoodie offers a wide range of products for men, women, and children, each with its unique designs and color combinations. The brand's products are perfect for those who want to express their individuality and creativity through fashion.

Another great thing about BAERSkin Hoodie is its customer service. The company is committed to providing a hassle-free shopping experience for its customers, ensuring that they receive their orders on time and in excellent condition. The brand's website is easy to navigate, and their ordering process is straightforward and streamlined.

In conclusion, BAERSkin Hoodie is a brand that prides itself on its unique design, high-quality materials, commitment to sustainability, and exceptional customer service. Whether you're looking for a stylish and playful hoodie or want to make a statement with your fashion choices, BAERSkin Hoodie has something for everyone.

Overview of BAERSkin Hoodie complaint handling

BAERSkin Hoodie reviews first appeared on Complaints Board on May 18, 2023. The latest review Customer service unresponsive to requests on outstanding orders was posted on Dec 7, 2024. The latest complaint Customer service after the sale was resolved on Nov 15, 2024. BAERSkin Hoodie has an average consumer rating of 4 stars from 64 reviews. BAERSkin Hoodie has resolved 44 complaints.
Ratings on other review websites
Trustpilot
Trustpilot
4.4
16531 reviews
Trust badge
Collect Your Trust Badge
Be recognized for outstanding customer service
  1. BAERSkin Hoodie Contacts

  2. BAERSkin Hoodie phone numbers
    +1 (215) 770-3194
    +1 (215) 770-3194
    Click up if you have successfully reached BAERSkin Hoodie by calling +1 (215) 770-3194 phone number 16 16 users reported that they have successfully reached BAERSkin Hoodie by calling +1 (215) 770-3194 phone number Click down if you have unsuccessfully reached BAERSkin Hoodie by calling +1 (215) 770-3194 phone number 217 217 users reported that they have UNsuccessfully reached BAERSkin Hoodie by calling +1 (215) 770-3194 phone number
  3. BAERSkin Hoodie social media
  4. Olivia
    Checked and verified by Olivia This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Dec 09, 2024
  5. View all BAERSkin Hoodie contacts
BAERSkin Hoodie Category
BAERSkin Hoodie is ranked 86 among 724 companies in the Fashion and Style category

Our Commitment

We stand for unbiased reviews

We make sure all complaints and reviews are from real people sharing genuine experiences.

We help resolving issues

We offer easy tools for businesses and reviewers to solve issues together. Learn how it works.

We advocate freedom of speech

We support and promote the right for reviewers to express their opinions and ideas freely without censorship or restrictions, as long as it's respectful and within our Terms and Conditions, of course ;)

We ensure transparent and fair ratings

Our rating system is open and honest, ensuring unbiased evaluations for all businesses on the platform. Learn more.

We care about your privacy

Personal details of reviewers are strictly confidential and hidden from everyone.

We are easy, free and open to everyone

Our website is designed to be user-friendly, accessible, and absolutely free for everyone to use.