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BAERSkin Hoodie

BAERSkin Hoodie review: Never received 3 order - horrible company ( 1 comment)

C
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6:27 pm EST
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I ordered 4 items on Dec 19th, only one arrived. I have sent over a dozen emails and left numerous phone calls. This company does not have a customer service number with staff, but a flipping answering machine. The worst company I have ever worked with, worst customer service and useless support. I am contacting the better business bureau at this point to file a formal complaint. There is NO tracking of your products, they provide some number and a site but it provides nothing. Stay away from this GARBAGE Horse s company. With service like this, you know the product ROYALLY sucks.

BAERSkin Hoodie response
Jan 13, 2026 4:39 am EST
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Hi Christian,

We’re really sorry for the frustration and for the delay with your remaining orders.

We understand how upsetting this experience has been and we apologize for the lack of timely communication. We did send you an email on January 10 with an update on the status of your remaining items.

Kindly reply to that email so we can assist you further and get this resolved as soon as possible.

Best,
Stephanie
Update by Christian Bonnet

Good day,

I ordered 4 items on December 19th and have only received one of them. I was told my items were in transit but later told they were lost. I did receive an email stating they would be sent, but still have not received my items so am not sure if they are in route or not since I was told this before. Hopefully they come in the next few weeks.

Thank you

BAERSkin Hoodie response
Jan 16, 2026 6:06 am EST
BAERSkin Hoodie customer support contacts
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US

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www.baerskinhoodie.com

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Hi Christian,

We’re very sorry for the confusion and delay with your order.

It seems our last email hasn’t received a response yet, which is why your reshipment hasn’t been processed.

Kindly reply to that email so we can assist you further and get your items to you as soon as possible.

Best,
Stephanie
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