I ordrered 2 hoodies, wrong size ( L), for xmas. Been trying to exchange for Mediums or just return for credit. I have waited and waited for your promised email response but you haven't sent me an email despite my asking twice.
Sent another message to you two days or so ago...still have yet to receive your
response.
I odered a spring and a winter hoodie, both in Large...actually too big...need to exchange for Medium. Please send me a reply as to what to do next?
Desired outcome: Exchanged or returned for moneyback.
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This complaint has been resolved automatically due to user's inactivity.