These terms of use apply to the website.

These "Terms of Use" apply to the site and its services (Service). Questions or concerns regarding this statement should be directed to our administrator. Terms & Conditions always assumes that the consumer has a positive intent in writing their message, in helping themselves, in helping other consumers, in helping the subject business provide a better product or service.

A complaint message is assumed by to be a description of a situation experienced by a consumer. A complaint is only a personal opinion by a consumer, a perception of a consumer. That personal perception and/or opinion based on their own personal experience can be powerful, or meaningless, in the opinion of, depending upon the context and content of what is written. We're not responsible for the way that information is interpreted by whoever reads it. Which of course varies from person to person, depending on who they are, their own personal experiences, biases, opinions, etc.

No conclusions are drawn by, as to content validity. does not edit or censor posted messages or investigate them for accuracy.

Posted messages should describe a personal, firsthand experience. If a person experienced something personally, that person owns that information about their perception of, and opinion about, that personal experience, and is free to discuss their opinion about that experience, as a human, citizen, and legal entity, unless previously, already contractually bound otherwise.

It is the responsibility of a message author to make sure they are not contractually bound otherwise. It is the responsibility of the mentioned message author to determine on their own if they are not allowed to discuss the subject of their complaint, if this is the case, prior to posting a message to

If the site user is contractually bound not to discuss a subject, that message author takes it upon their own risk if they post a message to about that subject, because that message will be posted on for public view.

The messages posted to are only the opinions of consumers and businesses and other site users. The complaints do not represent the opinions of is only a platform for consumers to post complaints; does not lookup or provides e-mail addresses for the subject businesses. is not responsible for helping consumers resolve their complaints. is only a tool that consumers can use to try to help themselves.

Your registration with is for your sole, personal use. You may not authorize others to use your user identification and email you may not assign or otherwise transfer your account to any other person or entity. is a free site for all visitors, including consumers and businesses. does not censor posted consumer, or business replies, or investigate them for accuracy.

Posted messages may be indexed by internet search engines.

You may receive e-mail messages from others (other consumers, businesses, etc.), resulting from posting your message on

As a user of, you acknowledge that does not prescreen or edit posted messages. You and only you are responsible for the content of your messages, and the consequences that may follow your publications.

When posted to messages are exposed to public view, and are made available for indexing and reproduction by third-party search engines and directories. has no control over the content taken from by third-party sites. is not responsible for the validity of the consumer complaints posted to the site. is not responsible, in any way, for providing, or helping to provide, businesses' responses to the consumer complaints that are posted on the site, and /or forwarded to businesses. does not knowingly allow incorrect or factually incorrect information to remain posted. If is instructed to remove and delete a posted message by a court, then the message will be removed and deleted.

Many complaints posted to are a historical 'snapshot' of an ongoing situation, as seen through the eyes and perception of an individual consumer, often with incomplete or inaccurate information at their disposal.

Grant of Exclusive Copyright License: By posting content on the website you knowingly and intentionally grant to Mediolex Ltd. an exclusive, irrevocable, perpetual, royalty-free, and worldwide copyright license to exercise the legal rights to 1) publicly and privately display, use, reproduce, perform, translate, transmit, modify, adapt, archive, and distribute the report; 2) create and reproduce derivative works from the report; 3) incorporate the report into one or more collective works and to reproduce the report as incorporated into the collective works, and 4) grant sublicenses of the report. The above rights may be exercised in all media and formats whether now known or hereafter devised.

Member Conduct

As a condition of your use of the Service, you guarantee to that you will not use the Service for any purpose that is unlawful or prohibited by these terms, conditions, and notices.

The Service is provided to individuals only and for personal use only. You agree to use the Service only to post (send) and view (receive) personal messages. Any unauthorized commercial use of the Service, or the resale of its services, is expressly prohibited.

You agree to abide by all applicable local, state, national and international laws and regulations and are solely responsible for all acts or omissions that occur under your name or email, including the content of your transmissions through the Service. By way of example, and not as a limitation, you agree not to:

Use the Service in connection with surveys, contests, pyramid schemes, chain letters, junk e-mail, spamming or any duplicative or unsolicited messages (commercial or otherwise).

Defame, abuse, harass, stalk, threaten, or otherwise violate the legal rights (such as rights of privacy and publicity) of others.

Publish, distribute or disseminate any inappropriate, profane, defamatory, infringing, obscene, racist, indecent or unlawful material or information.

Advertise or offer to sell or buy any goods or services

Harvest or otherwise collect information about others, including e-mail addresses, without their consent.

Create a false identity for the purpose of misleading others as to the identity of the sender or the origin of a message.

Use, download or otherwise copy, or provide (whether or not for a fee) to a person or entity that is not a Service member any directory of the Service members or other user or usage information or any portion thereof other than in the context of your use of the Service as permitted.

Transmit or upload any material that contains viruses, Trojan horses, worms, time bombs, cancel bots, or any other harmful or deleterious programs.

Transmit or upload any material that contains software or other material protected by intellectual property laws, rights of privacy or publicity or any other applicable law unless you own or control the rights thereto or have received all necessary consents.

Interfere with or disrupt networks connected to the Service or violate the regulations, policies or procedures of such networks.

Attempt to gain unauthorized access to the Service, other accounts, computer systems or networks connected to the Service, through password mining or any other means.

Interfere with another member's use and enjoyment of the Service or another individual's or entity's use and enjoyment of similar services. has no obligation to monitor the Service or any user's use thereof or retain the content of any user session. However, reserves the right at all times to monitor, review, retain and/or disclose any information as necessary to satisfy any applicable law, regulation, legal process, or governmental request.


You will defend, indemnify, and hold harmless, its officers, directors, employees, agents, and third parties, for any losses, costs, liabilities, and expenses (including reasonable attorneys' fees) relating to or arising out of your use of, including, but not limited to, any breach by you of the terms of use.

Online Content

Opinions, advice, statements, offers, or other information or content made available through are those of their respective authors and not of, and should not necessarily be relied upon. Such authors are solely responsible for the accuracy of such content. does not guarantee the accuracy, completeness, or usefulness of any information posted on and neither adopts nor endorses nor is responsible for the accuracy or reliability of any opinion, advice, or statement made. Under no circumstances will be responsible for any loss or damage resulting from anyone's reliance on information or other content posted on

Removal of Information acts as a platform for a permanent record of disputes including both resolved and unresolved complaints. When you post a complaint or a comment on our platform, it becomes subject to our Terms and can be used and stored as permanent material by When posting, you also agree and understand that the information you post cannot be deleted even at your request. Accounts associated with the email address you used to sign up are not removed either.

You shall remain solely responsible for the content of your postings on While we do not and cannot review every message posted by users of the Service, and are not responsible for any content of these messages, we reserve the right but are not obligated, to delete or remove profanity, obscenities, threats of physical violence, or damage to property, and private financial information such as social security numbers and credit card information.

Account Removal

Please note that removing your account from will result in all your information being deleted from our system, however, complaints and comments will remain.

If your complaint contains personal information or pictures you don't want to be publicly posted, you should contact us from the same email address you used to file the complaint and specify what exactly you'd like to be edited:
Correct request: Please remove the following: Joe Blow, +11234567890, 00001 New York, NY
Wrong request: Please remove my home address, my name, my phone number

Wrong requests will not be considered.

However, if you still want to close your account and remove all your data from our system, please follow the instructions below:
- Log in to your account
- Click your profile icon in the top-right corner to open the account menu
- Choose "My Profile"
- Click "Edit my profile". From the resulting menu, select "Edit profile"
- Select "Delete account"
- In the appeared pop-up window confirm your choice or cancel.

No Spam Policy will immediately terminate and ban any account, which it believes, in its sole discretion, is transmitting or is otherwise connected with any Spam or other unsolicited bulk e-mail.

IP Ban and Account Termination may terminate and ban your access to any part or all of the Service and any related service(s) at any time, with or without cause, with or without notice, effective immediately, for any reason whatsoever.

User Reviews and Artificial Intelligence Intervention

User-Generated Content: As a reviews & complaints platform, we invite our users to post their comments, opinions, and experiences about various products, services, and businesses. This user-generated content helps to create an environment of transparency and trust among our user community.

Grammar and Stylistic Corrections: In order to improve the readability and clarity of the content posted by users, we employ an Artificial Intelligence (AI) language model. This AI tool corrects grammatical and stylistic mistakes in the user-generated content. However, it does not change the core meaning or overall content of what the user has posted.

AI Intervention Transparency: Users should be aware that their posts may undergo these minor changes to improve clarity and readability. The AI tool does not make any substantive or qualitative changes to the reviews or complaints posted. The content remains the true expression of the user's experience or opinion.

Consent to AI Corrections: By posting on our platform, you are agreeing to the possibility of your content undergoing such minor AI adjustments. If you do not agree to these terms, you should refrain from posting on our platform.