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CB Fashion and Style BAERSkin Hoodie
BAERSkin Hoodie

BAERSkin Hoodie review: Customer service

M
Author of the review
5:22 pm EST
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I bought 2 hoodies for Christmas for military veterans thinking this company stands for Veterans. Guess I was wrong. I ordered 2 hoodies on Dec 8th and received them on Dec 26th. The web site says there is a 60 day refund or exchange. I need to exchange one of them and I have e-mailed and called the customer service number at least 8 times (even e-mailed this Stephanie) with NO response. Very bad customer service and now thinking they don't care about veterans as they say.

Desired outcome: Have a company that is legit. Get an exchange and get it faster then the regular shipping. Respond to the customers and fixes issues.

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BAERSkin Hoodie response
Jan 13, 2026 4:54 am EST
BAERSkin Hoodie customer support contacts
Phone numbers

+1 (769) 223-7756

Address

US

Website

www.baerskinhoodie.com

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Hi Sharleen,

We are really sorry for the frustration and for the delay in getting back to you.

We just responded to your email with the exchange instructions and will help get this taken care of as quickly as possible.

Thank you for your patience and for supporting our veterans.

Best,
Stephanie
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    Feb 10, 2026
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