Latest Reviews and Complaints
online order
I ordered online with Charming Charlie on September 2. I received a confirmation email from Charming Charlie on September 2 at 8:55 pm. A week had passed and I had not received my order. I emailed the company 4 to 5 times. No one ever contacted me. The only thing I received back from them was "please allow 24 hours for someone to contact you." No one ever did. I called the company on September 19 and spoke with a customer service rep who gave me a case number and assured me that someone from Charming Charlie would contact me within 24 to 72 hours. No one ever contacted me. It has now been 240 hours and I have heard ABSOLUTELY NOTHING FROM CHARMING CHARLIE. I tried emailing them again today and calling them but they are closed on weekends. What's another 48+ hours after its already been 240+ hours.
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Charming Charlie complaints: history and resolution overview
Out of all reported cases, 0 complaints (0%) have been marked as resolved, while 1 complaints (100%) remain unresolved.
Customer feedback spans multiple years and reflects a range of user experiences. A majority of complaints remain unresolved, which may be important to consider when evaluating the company.
Is Charming Charlie Legit?
Charming Charlie earns a trustworthiness rating of 81%
Highly reliable. Use their services with confidence, yet trust but verify.
We found clear and detailed contact information for Charming Charlie. The company provides a physical address, phone number, and email, as well as 4 social media accounts. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.
Charming Charlie has claimed the domain name for charmingcharlie.com for a long time, which suggests that the website is established and has a history of being in operation. This is a positive sign, as it indicates that the website has been around for a while and may have a reputation to maintain.
Charmingcharlie.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.
Charmingcharlie.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.
We looked up Charming Charlie and found that the website is receiving a high amount of traffic. This could be a sign of a popular and trustworthy website, but it is still important to exercise caution and verify the legitimacy of the site before sharing any personal or financial information
However ComplaintsBoard has detected that:
- We conducted a search on social media and found several negative reviews related to Charming Charlie. These reviews may indicate issues with the company's products, services, or customer support. It is important to thoroughly research the company and its offerings before making any purchases to avoid any potential risks.
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Charming Charlie Contacts
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Charming Charlie phone numbersClick up if you have successfully reached Charming Charlie by calling +1 (888) 675-2275 phone number 0 0 users reported that they have successfully reached Charming Charlie by calling +1 (888) 675-2275 phone number Click down if you have unsuccessfully reached Charming Charlie by calling +1 (888) 675-2275 phone number 0 0 users reported that they have UNsuccessfully reached Charming Charlie by calling +1 (888) 675-2275 phone number
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Charming Charlie emailscustomerservice@charmingcharlie.com100%Confidence score: 100%Support
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Charming Charlie address6001 Savoy Drive, Houston, Texas, 77036, United States
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Charming Charlie social media
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Checked and verified by Olivia This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreJun 04, 2026
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