online order
I ordered online with Charming Charlie on September 2. I received a confirmation email from Charming Charlie on September 2 at 8:55 pm. A week had passed and I had not received my order. I emailed the company 4 to 5 times. No one ever contacted me. The only thing I received back from them was "please allow 24 hours for someone to contact you." No one ever did. I called the company on September 19 and spoke with a customer service rep who gave me a case number and assured me that someone from Charming Charlie would contact me within 24 to 72 hours. No one ever contacted me. It has now been 240 hours and I have heard ABSOLUTELY NOTHING FROM CHARMING CHARLIE. I tried emailing them again today and calling them but they are closed on weekends. What's another 48+ hours after its already been 240+ hours.
Is Charming Charlie legit?
Charming Charlie earns 81% level of Trustworthiness
Excellent Trust Notice: Charming Charlie near-perfect at 81% trust. Use with confidence, maintaining usual caution.
We found clear and detailed contact information for Charming Charlie. The company provides a physical address, phone number, and email, as well as 4 social media accounts. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.
Charming Charlie has claimed the domain name for charmingcharlie.com for a long time, which suggests that the website is established and has a history of being in operation. This is a positive sign, as it indicates that the website has been around for a while and may have a reputation to maintain.
Charmingcharlie.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.
We looked up Charming Charlie and found that the website is receiving a high amount of traffic. This could be a sign of a popular and trustworthy website, but it is still important to exercise caution and verify the legitimacy of the site before sharing any personal or financial information
This website offers payment methods that provide the option for customers to get their money back, which could be a positive indicator of the company's commitment to customer satisfaction.
Charmingcharlie.com appears to have online shopping features, it's important to know that the platform supports an extensive range of payment methods, making it convenient and easy to complete your transaction. The payment procedure on the website is also relatively simple and straightforward, ensuring a smooth and hassle-free experience for buyers.
However ComplaintsBoard has detected that:
- Multiple low-rated websites are found on the same server. There could be such as technical issues or poor website optimization. To determine if the websites are part of a scam, it's important to review them and look for signs of fraudulent activity.
- Charming Charlie protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.
- We have detected an internal review system on Charming Charlie's website, which can be a positive feature for customers looking to make informed decisions about the company's offerings. However, we recommend that you take the time to research the reviews and verify their authenticity before trusting them entirely
- We conducted a search on social media and found several negative reviews related to Charming Charlie. These reviews may indicate issues with the company's products, services, or customer support. It is important to thoroughly research the company and its offerings before making any purchases to avoid any potential risks.
Overview of Charming Charlie complaint handling
-
Charming Charlie contacts
-
Charming Charlie phone numbers+1 (888) 675-2275+1 (888) 675-2275Click up if you have successfully reached Charming Charlie by calling +1 (888) 675-2275 phone number 0 0 users reported that they have successfully reached Charming Charlie by calling +1 (888) 675-2275 phone number Click up if you have UNsuccessfully reached Charming Charlie by calling +1 (888) 675-2275 phone number 0 0 users reported that they have UNsuccessfully reached Charming Charlie by calling +1 (888) 675-2275 phone number
-
Charming Charlie emailscustomerservice@charmingcharlie.com100%Confidence score: 100%Support
-
Charming Charlie headquarters6001 Savoy Drive, Houston, Texas, 77036, United States
-
Charming Charlie social media
Our Commitment
We make sure all complaints and reviews are from real people sharing genuine experiences.
We offer easy tools for businesses and reviewers to solve issues together. Learn how it works.
We support and promote the right for reviewers to express their opinions and ideas freely without censorship or restrictions, as long as it's respectful and within our Terms and Conditions, of course ;)
Our rating system is open and honest, ensuring unbiased evaluations for all businesses on the platform. Learn more.
Personal details of reviewers are strictly confidential and hidden from everyone.
Our website is designed to be user-friendly, accessible, and absolutely free for everyone to use.
We have received your comment. Thank you!