BAERSkin Hoodie review: So quick to take my money, but where's my order?!

I placed my order on 12-4, today is 12-17 (almost 2 weeks later) I know some people here still haven’t received their orders 1-1/2 months later … But seeing that everyone’s issues are similar to mine, I thought Id better write the review sooner rather than later! Maybe someone from this shady company will respond to me. I have been trying to get tracking information from them. When I go to view my order, all I get is: Thank you for your order! It's on the way! Your order #EHR3FYLC has been placed and will be with you soon. Your order has been matched - tracking information will be available soon. I also started a couple chats on their website - which was practically useless! I’ve gotten 1 email in response…another LIE! telling me that my order has been processed and packed and that I will receive a tracking number by email soon. To date, I have not received anything! no status updates or tracking number. I even called and left a voicemail. It would be nice to know where my order is. They were quick to take my money but not so quick to respond or deliver their product.