Unimeal

Second day of being scammed by UNIMEAL—requested a cancellation with a refund.
Even after submitting my request, they refused to process the refund, citing their policy as the reason.
When you apply online for an intermittent fasting plan (which essentially determines how long you have to wait before your next meal), you’re redirected to another page that asks for personal details such as your weight, goal weight, dietary preference (vegetarian or non-vegetarian), daily habits, etc. After answering these questions, you are immediately taken to the payment page.
The offer stated that the plan cost $25.99 for three months, and I decided to purchase it (yes, a dumb decision—I know). However, during the checkout process, there was no clear mention of additional charges, refund policies, or hidden fees—information they are now using as an excuse to deny my refund. I genuinely thought I was making an investment in my health, only to realize it was a scam. And yes, I am calling it a scam, and I have valid reasons to do so.
After making the payment, I received an email—first confirming the transaction and then instructing me to download their app because they wouldn't send the plan via email. I found this suspicious, but I still followed their instructions. However, when I accessed the app, the plan I had paid for was nowhere to be found.
I immediately contacted their customer service through the app for assistance. While waiting for a response, I received two more deductions from my card—$29.99 and $49.99. At this point, I was panicked and furious, realizing I had just been scammed.
Guess what happened next? After multiple requests and arguments, they finally responded with:
"We can cancel your subscription, but we cannot issue a refund."
This, despite their initial claim of a 0% charge refund policy.
The real joke is their refund policy itself. After everything, I went back to review it, and here’s what I found:
1. They state that refunds are possible within 14 days without any charges.
2. But as you scroll further, they add conditions like:
* No refund if you don’t like the app or the product.
* No refund if the plan doesn’t meet your expectations or satisfaction.
So, in reality, even if you request a cancellation and refund within an hour of purchasing, they won’t give you your money back. They simply don’t care about customer satisfaction or the problems their customers face.
Out of curiosity, I checked their review portal—HORRIBLE. I’m not the only one who got scammed by them.
I urge their merchant company to intervene. This is about customer rights.
#AMO

They do not provide refunds, even though that 30 day money back guarantee was the only reason I gave them any money in the first place. They told me that I don't qualify for the refund, I requested it the same day after realizing that the palates app I had been looking into somehow switched and became a meal planner. They were very deceptive and now refuse to refund. Zero stars should be a thing.

I Downloaded the app and removed it the same month because it was disappointing…. Nevertheless UNIMEAL kept on charging me for another 3 months until I realized it and when I tried to explain my situation the refused to give me my money back because of their „regulations“ that allow them to steal your money even if you are NOT using the App at all!

It’s extremely expensive and not worth it.

A horrible experience!

Horrible costumer service. Testing the app out for my wife before sending it to her. Used it for less than 2 hours and cancelled. Thinking I'd get my money back with their 30 day money back guarantee. What they hide in the fine print is that you can't get your money back unless you jump through other hopes. So they have lost 1 costumer because my wife will no longer support the corruption this company has.

My daughter is 17 years old

My daughter is 17 years old and made a purchase by mistake using our Bank account. When the program became available, we followed their directions and cancelled immediately. They do not respond to any communication. Most recent #2556162. This is a warning for under age children. This warning cost 27.00! Good thing that is all it cost. Beware...

¨Please rest assured that we have taken note of your concerns and are fully committed to resolving them promptly.¨ Their prompt response was sorry we are keeping your daughters money. Don't be fooled.

I purchased the app for $19.99. I never used it. I was billed another $29.99 on the 29th day. I had no idea there was a monthly subscription fee when I signed up and there was no free 30 day offer. My refund request was denied because I didn't use the app for 14 consecutive days!

STAY AWAY! Unimeal just wants your money. It's not worth what they are charging.

I was so excited to try out Unimeal, but boy was I disappointed. First off, when I tried to get in touch with customer support, no one was there to help me out. That's just not cool, man. How am I supposed to trust a company that can't even be bothered to answer my questions?

And don't even get me started on the food. It was just okay, nothing special. I mean, I guess it was convenient to have everything delivered right to my door, but I could have just as easily gone to the grocery store and made something myself. Plus, the portions were pretty small, so I was still hungry after I finished eating.

Overall, I would definitely not recommend Unimeal to anyone. Save your money and your time and go somewhere else.