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Privacy Policy

Your privacy is important to us, so ComplaintsBoard.com (the "Site") has created this Privacy Policy to explain how your information is protected, collected, and used. This Privacy Policy may be updated from time to time.

You can always review the most current version here.

By using the Site, you consent to the terms and conditions of this Privacy Policy and are aware that our policies may evolve in the future. If there is a conflict between our Terms of Use governing your use of the Site and this Privacy Policy, the Terms of Use control.

 

Registration

 

Registration is required to submit a post through our service or to use other types of functionality that require the service to recognize a user (e.g., personally contacting the site users by sending a message). If you decide to register or sign up for certain services, you will need to give us certain Personally Identifiable Information, such as a valid e-mail address, postal address, telephone number. This Personally Identifiable Information will be used to personalize and improve your experience of our service. This information will not be disclosed to any third party without your explicit consent.
Registered users may choose to receive the notifications or receive other mailings from us regarding our service or the Site. You may opt out of receiving future mailings as part of the registration process.
You can review and change your Personally Identifiable Information at any time on the My Profile in the My Account section.

 

Cookies

 

Like many websites, ComplaintsBoard.com uses a standard technology called "cookies." A cookie is a small text file stored on your computer's hard drive that can be accessed by a specific website to make your experience quicker and more convenient. Cookies allow our users to log in without entering their ID and password each time they use ComplaintsBoard.com. Cookies also help us understand how our users use the Site, which allows us to improve the service. We do not use cookies to retrieve any information from your computer other than the information we provide, such as a user code.

 

Personal Data We Collect

 

In addition to the Personally Identifiable Information you provide at registration or by using the service, we collect the following information:

 

Contact details. This can be your name, address, e-mail address, and telephone number. You can decide for yourself which information you want to provide. This information can be used to identify you or contact you.

 

The content you provide through our platform. When you submit a post on the Site, we collect a variety of information related to that post. The public will see any information that you include in your post, and as such, ComplaintsBoard.com has no control over how this information will be used. For that reason, please think carefully about what Personally Identifiable Information you disclose in your post. You can always edit your posts by contacting our editors at [email protected] 

 

Correspondence: Correspondence between you and the other party initiated through our site, and correspondence to us.

 

User account information: Your username, password, profile photo, location.

 

Information from social networks: you can use your Facebook, Google, or Twitter profile to log in to ComplaintsBoard.com without registering or entering your password. Your personal account on ComplaintsBoard.com will display the name you use on your social media.

We may collect the following information: name and/or username, e-mail address, profile photo

 

Your device and location information: IP address, device identifier, type of browser you use, and browsing information collected through cookies; requests from your browser and date and time of these requests; pages on our Site that you visit, and location. This information is used to help us diagnose problems, administer the site, and otherwise improve our service to you.

 

How We Use The Information We Collect

 

We collect this information in order to:

 

• Provide account access when you log into our website;

• Send you newsletters;

• Contact you with services-related updates, legal information, customer service communications, newsletters and alerts, and other information that may be of interest to you;

• Prevent potentially prohibited or illegal activities;

• Monitor the usage of our websites;

• Detect, prevent and resolve technical and other issues reported;

• Customize our communications to you;

• Provide and improve our customer service;

• Automatically scan messages to check for spam, fraud, phishing attacks, and other malicious activity or illegal or prohibited content;

• Enforce our Terms of Use.

 

Protection of Information

 

ComplaintsBoard.com will not share any of your Personally Identifiable Information, except for the information you choose to publicly disclose in the complaints, comments, questions, groups (the posts) you submit, with our advertisers, or any third parties for marketing purposes.

We have implemented all generally accepted standards and security measures to protect your Personal Data from unauthorized access, misuse, or destruction.

Even though ComplaintsBoard.com takes all technical and administrative steps to protect your personal data, please keep in mind that the websites on the Internet are run on software that periodically may experience technical issues or breaches of security that are beyond our control. Therefore, we cannot guarantee complete safety.

 

Data We Store

 

The following information is stored in our database, even after deletion, and may be archived:

 

• Registration information.

• All posts' content.

• Messages sent in regard to posts.

 

NAI opt-out

 

The NAI opt-out page is provided as a convenience to the public, but the opt-out cookie is set by participating NAI members, who are solely responsible for setting opt-out cookies and honoring your requests. Because no technology is perfect, neither NAI nor its members warrant that the opt-out tool will be error-free or always work as intended. As a condition of offering this page, NAI expressly disclaims any and all liability whatsoever and however caused arising out of or relating to your use of this page or the actions or inactions of NAI members.

 

Disclosure

 

ComplaintsBoard.com may disclose information about its users if required to do so by law or in the good faith belief that such disclosure is reasonably necessary to:

 

• Respond to a legal process (e.g., subpoenas, court orders).

• Respond to claims that a listing or content violates the rights of third parties.

• Enforce our Terms of Use.

• Protect the rights, property, or personal safety of ComplaintsBoard.com, its users, or the general public.

 

If we merge with or are acquired by another company, the resulting combined company will use the information you have provided as described in this Privacy Policy.

 

Your Rights

 

As a user of ComplaintsBoard.com, you can access, edit and delete the Highly Sensitive Data associated with your profile at any time by logging into your profile.

Here are the rights related to your personal data:

 

• Right to be informed about how we use personal information related to you

• Right to request the correction and deletion of your personal data

• Right to restrict the use of your personal information

• Right to withdraw consent to process your personal information

• Right to unsubscribe from all our notifications and newsletters

 

Correction and deletion of your personal data
Sensitive information such as your phone number, email address, passport numbers, payment card information, social security numbers, etc., is not visible to anyone on the Internet but you and the company representatives, and is marked as [protected].

However, if you'd still like to edit or remove it, please shoot us an email at [email protected] and provide the exact information that has to be edited/removed as we do not analyze/investigate the whole complaint. You can read more about how to do that here.

 

If your personal profile is removed, all the data associated with your account will be removed or/and anonymized. However, the posted complaints and comments will remain.

 

Please note that the deletion of your Personal Data may mean that we will not be able to provide you with our services.

 

How to Contact Us

 

If you want to exercise your rights, have a complaint, or just have inquiries, please contact us at [email protected] 

 

Mediolex Ltd

Darzauglu 1,

Riga, Latvia

Phone: +1 240 764 4863

e-mail: [email protected] 

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