Latest Reviews and Complaints
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I am filing this complaint against 1xbet regarding the blocking of my account and the withholding of my legitimate winnings.
Complaint Body: I am filing this complaint against 1xBet regarding the blocking of my account and the withholding of my legitimate winnings. My Account Details: · 1xBet Account ID: [[protected]] · Registered Email: [[protected]@gmail.com] · Country: Ethiopia · My Age: 20 years old The Issue: I opened my 1xBet account and successfully placed a sport...
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False multiple account ban due to shared café wi-fi / machine learning error – refusing manual review and balance withdrawal
My account (Player ID: 1794900253) was suspended for alleged "multiple accounts." This is a false flag caused by a Machine Learning error. I was using a public Wi-Fi network at a café, which means my IP address was shared with unknown users. I have never created or used any other account. I submitted a formal appeal to their Security Department requesting...
53 1xBet Reviews
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1xBet refuse de me payer mon gain depuis plus de 12 jours
Je souhaite partager mon expérience avec 1xBet afin d'alerter les autres utilisateurs. Cela fait maintenant plus de 10 jours que mon retrait est bloqué. Malgré mes nombreuses démarches auprès du service client, je n'ai obtenu aucune solution. Au contraire, les réponses que je reçois se contredisent d'un conseiller à l'autre. J'ai demandé à plusieur...
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It is a shocking scam
It is a shocking scam. In the early days, I was able to win some money when playing with 1XBET. I have been registered for about a year now. Even if I bet on a match and win, there is some obstacle to getting that money back. There is an online game (GEMS ODYSSEY/CHRYSTAL) that I used to win in the early days, but now I don't get a chance to win. When I...
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Worst customer support ever
It has been more than a month since I requested a withdrawal of 49700 INR from 1xBet, and I still have not received my money. During this period, I provided everything requested by their support team, I provided every proof including bank statements, transaction recordings, bank confirmations, and additional verification documents. Despite full...
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"withdrawal blocked for 10+ months – no response from security after sending verification photo"
I have been trying to withdraw my money ($476.69) from my 1xbet account since July 2023. My withdrawal was blocked because 1xbet asked me to verify my identity. On July 17, 2023, the Security department asked me to send a specific photo: - A selfie holding my national ID card near my face - Next to me, a computer or mobile device showing their message from...
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1xbet company is real scam
I am writing to formally lodge a complaint regarding a serious issue I have encountered with my account. Account Number: [protected] Name: Rekha Akhter Khatun I created my account through an agent, as I was completely new to the platform and unfamiliar with the full registration and verification process. After opening the account, I made a deposit with the...
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Scammed money from my account
Avoid this Bookmaker. I recently tried to verify my account and provided all requested information, including my ID and payment details. During the process, I was asked whether I was in contact with certain individuals (Sherman Matthew, Sojudi M, Langeroodi Ali), none of whom I know or have ever interacted with. Shortly after, approximately $2,100 CAD wa...
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Account blocked and winnings stolen after full verification
Gaming id: 1546571015 Just making sure everyone knows. After winning 418 euros on 1xbet, I naturally wanted to withdraw them, got hit with ridiculous verification requests. First, passport picture, then bank card picture, the bank statement picture, then picture of you, holding passport next to your face with one hand, and holding your phone with Gmail...
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Unlawful refusal of winnings payout
Gaming id : 1546571015 Created 1xbet acc last week, got lucky on sports betting and made 418 euros profit in few days, decided to withdraw it today and got hit with all the requests. Took a picture of my passport, then took picture of me holding the passport while the emails from 1xbet are visible in the same picture, got though all the verification just...
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"account blocked for 7+ months – request refund of initial 10,000 bdt deposit (id: 523676005)"
Dear 1xBet Support Team, I hope you are doing well. My account (Gaming ID: 523676005) has been blocked for more than 7 months. I understand there may be a security concern, and I am not asking for any winnings. I only kindly request the refund of my initial deposit of 10,000 BDT, which I made via Binance (crypto/USDT). As mentioned in your Trustpilot reply...
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The deposit has not been credited to game account for days!
Hello, Gamer ID 239091999 I have been a 1xbet member for 5 years. I have made deposits totaling around 1 million TRY and I also have VIP membership status. I made a deposit of 5000 TRY to xbet using the bank transfer fast method. Transaction date and time : 06/12/2025 / 17:59 The money was transferred from my bank account to the IBAN, bank account...
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Non-acceptance of original documents
I requested a withdrawal from 1xbet seven days ago and have been struggling with verification ever since. I initially submitted the identification documents they requested, but then they asked me to prove I wasn't a gambling addict. I obtained this document from two different hospitals and submitted it to them, but they refuse to accept original, stamped...
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Withdarwal authorization error
I won in 1xbet app when I won money in this app. I wanna withdrawal money I can open the withdrawal page first display a msg authorization error then I will contact with security then they asked me give me id card pic I will gave hat then say id card with write date I will take that after that say make a selfie I will provide that after that they will...
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Account block
Block account 1xbet I am a player at 1xBet (Account ID: 1066817483). Around 3 months ago, my account was blocked without any prior warning while it contained approximately 1690000+tk in winnings. Sir, I gave them all the information that was requested from the security department. Still, they blocked my account. They blocked it because I had multiple...
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1xbet refusing to unblock my account and pay 450,000$
Long story short, I deposited nearly 200,000$ into 1xbet, won big bets, tried to withdraw and they blocked my account completely. Then I went into appeal-mode to unblock my account. I provided every possible document imaginable to them but to this date (3 months passed), they haven't verified or payed me yet. Ticket id : 85869105 Gaming account ...
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Withdrawal
1xbet is not giving withdrawal to Indian coustomer .I am very frustrated. His coustomer support is very poor when you take about withdrawal problem they says you get withdrawal very soon , But not very 6 days ago my withdrawal is not credited , Every time they declined withdrawal request , My id is [protected] Email [protected]@gmail.com Please solve my problem
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1xbet security department isn’t responseing me.
Review of 1xBet – Account ID: 350727811 I had a very disappointing experience with 1xBet. I claimed a loss of 72,000 BDT, and their Security Department asked me to provide various documents, including my NID card, a selfie, deposit screenshots, and even attend a video conference. I complied with every request and successfully passed all verification...
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1xbet confiscated $14,000+ without any valid reason – fraud alert
I am writing to report a serious case of fraud by 1xBet. My name is Yuvraj and my user ID is [protected]. After completing all required verification steps, including full ID and address verification, 1xBet suddenly locked my account and denied me access to over $14,000+ in legitimate winnings. I have complete proof including screen recordings of my account...
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অভিযোগ খসড়া দিচ্ছি, 1xbet ignoring emails – authorization error blocking withdrawal access
I have been trying to contact 1xBet's security department for several weeks regarding an "Authorization Error" on my account when attempting to withdraw my funds. Despite sending multiple emails to security-en@1xbet-team.com from my registered email ([protected]@gmail.com), I have not received any reply. Whenever I contact their live chat support, I am...
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My 20000 not credited to gaming account I deposited one month ago daily same answer wait wait
My 20000 not credited to gaming Account I deposited one month ago daily same answer wait wait I sent bank statement too still they are not credited my deposit money stay from this site as soon as possible they are much scammers working there
My query number : 3108511
Recommendation: Don't trust this 1xbet please
The complaint has been investigated and resolved to the customer's satisfaction.
Normally, funds are transferred within an hour, but sometimes, due to the workload of the payment system or bank, it can take longer. However, a month is an unusually long time. There may have been an error with the payment system.
Since we don't have your identification details, we suggest you contact support through your personal account on the 1xbet website or via the app if you haven't done so already. Please provide all relevant payment information so we can address your issue promptly.
Thank you for your patience, and we're here to assist you. We appreciate your loyalty.
Best regards,
The 1xbet Team
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My withdrawal amount of 50k ic is not credited to my bank since 22 march
Since 22 march my withdrawal amount is not credited to my bank account to leave the issues they blocked my account on 29 march
Customer support frustrates us ..saying in process sometimes says unblock account first and blah blah
Gaming id [protected]
My withdrawal amount is not credited
The complaint has been investigated and resolved to the customer's satisfaction.
In order to be able to withdraw funds, you must go through the verification process, which is a standard requirement for all players of our company. Verification serves to ensure the security of your account and conduct additional checks in case of suspicious transactions. We are extremely interested in protecting your account and your interests.
In order for us to process your request faster and more efficiently, please write to the support service on our official website or in the 1xBet application. In your message, indicate your unique identifier (ID) and provide all the data confirming your ownership of the account.
To successfully pass verification, please follow the instructions from the security service and send the requested documents. Please pay attention to the correctness of the uploaded information and the file format. Only scans and photographs of original documents without processing in photo editors are accepted. Photos must be of good quality: taken on a neutral background, without glare, flashes and foreign objects in the frame, without fingerprints, with clearly legible text.
If you have any questions or need help, please contact our support team.
Have a nice day!
Best regards,
1xbet Team
1380 1xBet Complaints
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Online betting / deposit payment
I am filing a formal complaint against 1xBet regarding my ₹30,000 deposit that has remained uncredited since 21 September 2021. My Gaming ID is 258807015. The amount was debited from my bank account, but it was never credited to my 1xBet gaming account. I have been contacting 1xBet support repeatedly for years. Each time, I was told that my request had...
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Gambling
Subject: Withdrawal approved but funds not received. Pending operator confirmation. Player ID: 1737774555 Dear Support Team, I am writing to file a formal complaint regarding a pending withdrawal that has not been processed. On 19.10.2026 at 13:24, I requested a withdrawal of 1000 RUB from my account. The status of the request currently shows a...
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Deposit error
Hello, I am having an issue with 2 deposits. For the last 18 days, I have been contacting them through chat and have created two separate queries, but they are delaying. I deposited Tk 6,000 through Fast Bkash And Tk 20,000 through Fast Nagad, but both of my amounts haven't been deposited in my account for the last 18 days. I already provided them with...
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Unreasonable verification demands and intentional delay of funds withdrawal by 1xbet
Account ID: 1052328631 I am submitting this complaint to formally report the unfair verification practices and deliberate delays employed by 1xBet to withhold user funds and prevent legitimate withdrawals. Detailed Sequence of Events: Initiation of Security Audit (August 15, 2026): The security verification process was initiated on August 15...
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Text online betting - premium voucher deposit not credited
Title: 1xBet: Premium Voucher Consumed but Deposit Not Credited – Tickets #23936462 and #23815577 I am filing a formal complaint against 1xBet regarding a Premium Voucher deposit that was consumed/redeemed but never credited to my gaming account. Transaction Summary: - 1xBet Account ID: 28869089 - Country: Iran - Date of voucher purchase: October 13...
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Blocked account
Title: 1xBet Blocked My Account Under Gambling Addiction Policy and Has Failed to Respond to My Repeated Requests to Withdraw My Funds I am filing this complaint against 1xBet regarding the blocking of my account and the continued withholding of my remaining balance. My account was blocked under the company’s self-exclusion or gambling addiction policy...
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1xbet online casino - unjust account block & confiscation of $4,629
I am filing a formal complaint against 1xBet regarding the unjustified confiscation of my legitimate winnings ($4,629 USD). After winning, I requested a withdrawal. Instead, my account (ID: 1794900253) was immediately blocked under the false pretext of "multi-accounting" due to a shared IP address. I have fully cooperated with their Security Department...
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Online Sportsbook & Casino (1xBet)
I am filing a formal complaint against 1xBet regarding the unjustified confiscation of my winnings (Account ID: [protected]).
After winning $4,629, I requested a withdrawal. My account was immediately blocked under the pretext of "multi-accounting." I provided all requested KYC documents (ID, proof of address, bank statements, selfies) which prove I am a single player. 1xBet refused a manual review and relied on a flawed automated decision (false positive due to a shared IP address).
I have fully cooperated with their Security Department, but they have completely ignored all my follow-up emails since September 28th. They are employing psychological manipulation and delay tactics to avoid paying my legitimate winnings.
Their actions constitute a severe breach of their own Terms & Conditions and consumer protection laws. They closed my account and voided my winnings after successful KYC verification.
Claimed loss: $4,629 USD
Desired outcome: Urgent human manual review of my KYC documents. Unblock my account. Pay my full winnings ($4,629 USD).
Confidential Information Hidden: This section contains confidential information visible to verified 1xBet representatives only. If you are affiliated with 1xBet, please claim your business to access these details.
This complaint has been resolved automatically due to user's inactivity.
Perhaps you used a VPN, which is why you matched someone you don't know. Or there could be another reason, such as a mismatched bank card or device.
If a violation is detected, withdrawals are only allowed for deposits, not winnings.
Sincerely,
1xBet
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Formal complaint against 1xbet – prolonged verification and account appeal
1xBet Gaming ID: 1026078941 I am submitting this formal complaint regarding the prolonged verification and account appeal process with 1xBet. I have been waiting for approximately 9 months for this matter to be resolved. Throughout this entire period, I have fully cooperated with 1xBet and have provided the documents, information, and verification...
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Account withdrawal
Complaint Details: I am filing a complaint against 1xBet. My account (ID: 633599361) has been blocked for over a year with a balance of 179,973.42 BDT still inside. I opened my account in 2023. At that time, I did not have my National ID card, so I entered a random number as my ID number during registration. This was a mistake – and I fully admit it. Now...
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Block appeal
My gaming account id : 488627051 I am using this account new user. I wining some fund. When I withdraw the fund they block my account with my own deposit fund.. When I gave widthraw request they declined my widthraw request and mentioned share documents to security department, as they requested I shared the details accordingly. Then, this 1xbet security...
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Clear win from stats shown but refusing to correct lost
Placed a bet (details in screenshot) of over 39.5 throw-ins and the final count was recorded as 40 across all platforms I could find. Even on 1xBet itself showing 40 but my bet was recorded as a Lost. Checked with the customer support and delivered all the proof needed (screenshots and links) - although I don't know why because their own data shows 40. I...
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Sportsbook
Hello, I lost access to my 1xBet account and was informed that my Sportsbook account will be closed. I haven’t been able to use my funds or make withdrawals since prior to February 14, 2025, when Security asked me for verification documents. I’ve submitted the requested documents multiple times and had successfully withdrawn funds before February...
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No response to account access issue
I am filing a formal complaint regarding my account access issue. I have already contacted support several times regarding my Google Authenticator problem, but I have received no response. I am unable to access my account because the verification code is being rejected, even though it is being generated correctly. Please review my case and help me regain...
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Yatırdığım para hesabıma geçmedi dolandırıldım
Id [protected] doğukan ibiş 20.07.2026 tarihinde ziraat bankası ödeme yöntemi ile 3000 TL yatırım gerçekleştirdim. Fakat bu miktar hesabıma geçmedi Destek ekibi aracılığı ile [protected] nolu talebi oluşturdum akabinde benden dekont ve ekstre dökümü istendi hepsini tamamlayıp teslim ettim aradan 9 gün geçti yatırımım hala hesaba geçmedi destek ekibi ile sıksık...
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Withdrawal not received for 40+ days
1. I already said many times I have given Bank's official stamped letter where they confirmed no amount is recieved with UTR 612940399451 is untraceable and invalid. 2. Even after providing every evidence for 40 days - now they started ignoring my mails and sending one automated response (please contact ur bank for funds) Which I've already did and...
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Online sportsbook and casino - withdrawal and account block
My 1xBet account (ID: 550289847) has been blocked since May 3, 2023. I have approximately 1700 USD stuck in my account. For 3 years, I have submitted all required KYC documents multiple times including national ID, passport, selfie with ID, bank statements, and deposit receipts. Now 1xBet demands that I send NOTARIZED original physical documents by POSTAL...
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I’m writing to find out why does my mob cash was suddenly closed
I don’t know why my mob cash was suddenly closed. It was happened in 5 June 2026. The salary I got was about around 1500 USD and my deposit was 500 USD. All were stucked in mob cash app. I told my above master agent and he already reported to upline.But the situations was so silent and I feel worried.Moreover,the part of salary was deducted about 500USD. I...
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Endless verification process and repeated document request evry 72 hours
I would like to file a complaint regarding the handling of my account verification and withdrawal request. My account has been under verification for an extended period of time. During this process, I have fully cooperated and submitted every document requested by the operator. Documents submitted: 1. National ID Card 2. Verification Selfie 3. Official...
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Request for refund of deposited funds and review of account closure
I am filing this complaint against 1xBet regarding the unjustified closure of my account and the withholding of my deposited funds. My account ID is: [protected]. I deposited 99,000,000 Iranian Tomans into my 1xBet account using my own personal funds. Shortly after making the deposit, I received a request from the company to provide verification document...
Yes, 1xBet takes the security and privacy of its users seriously and employs advanced security measures to protect their personal information.
Yes, 1xBet is a legitimate online betting site that is licensed and regulated by the Curacao Gaming Authority.
The legality of using 1xBet varies depending on the country you are in. You should check your local laws and regulations to determine whether it is legal to use 1xBet in your jurisdiction.
1xBet was established in 2007 and has been in operation for over a decade, providing its services to users around the world.
1xBet offers a wide range of sports and events to bet on, including popular sports like football, basketball, tennis, and horse racing, as well as more niche sports and events.
1xBet accepts a variety of payment methods, including credit and debit cards, e-wallets, bank transfers, and cryptocurrencies.
1xBet uses advanced algorithms and software to ensure fair play and prevent any manipulation or fraud.
Withdrawal restrictions may apply depending on your chosen payment method and your country of residence. It is best to check with 1xBet's customer support team for more information.
1xBet offers a variety of bonuses and promotions, including welcome bonuses for new users, regular promotions for existing users, and special promotions for major sporting events.
Yes, 1xBet has a mobile app and a mobile-optimized website that allows users to place bets on the go.
1xBet's customer support team is available 24/7 and can be reached via live chat, email, and phone. They are generally responsive and helpful.
Yes, 1xBet allows users to set limits on their betting to help them manage their gambling responsibly.
Yes, there is a minimum deposit requirement for 1xBet, which varies depending on your chosen payment method.
Yes, 1xBet offers live streaming of a variety of sports events, which is a popular feature among its users.
1xBet operates in many countries around the world, but there may be some restrictions in certain jurisdictions. It is best to check with 1xBet's customer support team for more information.
To verify your account with 1xBet, you will need to provide certain documents, such as a copy of your ID or passport, as well as proof of address.
Withdrawal processing times may vary depending on your chosen payment method and your country of residence. It is best to check with 1xBet's customer support team for more information.
Yes, 1xBet offers in-play betting, which allows users to place bets on sporting events while they are in progress.
Yes, 1xBet has a responsible gambling policy and provides resources and tools to help users manage their gambling responsibly.
The maximum amount you can win with 1xBet varies depending on the sport, event, and bet type. It is best to check the terms and conditions for each bet to determine the maximum potential payout.
1xBet complaints: history and resolution overview
Out of all reported cases, 1164 complaints (84%) have been marked as resolved, while 216 complaints (16%) remain unresolved. The most recent resolved complaint, Gambling, provides additional insight into how customer issues have been handled.
Customer feedback spans multiple years and reflects a range of user experiences. Reviewing complaint history and resolution outcomes may help users better understand the company’s track record and make more informed decisions.
Is 1xBet Legit?
1xBet earns a trustworthiness rating of 47%
Double-checking is the best solution in this case.
1xBet protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.
However ComplaintsBoard has detected that:
- 1xBet has received 10 positive reviews on our site. This is a good sign and indicates a safe and reliable experience for customers who choose to work with the company.
- A long registered date for 1xbet.com can be seen as a positive aspect for 1xBet as it indicates a commitment to maintaining the website and its domain name for a long period of time. It also suggests that the company is organized and has taken steps to secure its online presence.
- The age of 1xBet's domain suggests that they have had sufficient time to establish a reputation as a reliable source of information and services. This can provide reassurance to potential customers seeking quality products or services.
- 1xbet.com has a valid SSL certificate, while Scammers can obtain a valid SSL certificate by using fake information or by using a stolen or hijacked domain. In some cases, they may even use a certificate issued to another legitimate website.
- 1xbet.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.
- We looked up 1xBet and found that the website is receiving a high amount of traffic. This could be a sign of a popular and trustworthy website, but it is still important to exercise caution and verify the legitimacy of the site before sharing any personal or financial information
- Adult content may be available on 1xbet.com. It is important to be aware of potential risks and to use caution when accessing or engaging with such content.
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