1xBet
reviews and complaints

My id is [protected]

I did a payment of 1000 LKR on 20th April 2023 but after some time I got a notification saying Deposit rejected in the amount of 1000.00 LKR via epayment (Rejected )

I tried to connect customer care by using the online chat and calling facilities, but every time when I call them ended up with giving fake promises saying that the problem will resolve within one hour, but which never happens during the last three days.

I’m contacting them and this is the worst customer service I ever had.

Kindly, someone help me to solve this problem

Hi, my name is Chibueze. Bet ID: [protected]. Normally Ixbet is reliable, but I've been pissed off over the events of the past few days. I've lost a lot of funds playing on this website especially with virtual league bets, but recently went on a winning streak. However, two winning tickets I won in a virtual game has not been paid out till date. Title of game - "England league" ticket IDs "[protected]" by 12:21pm GMT+1 and " [protected]" by 12:24pm GMT+1 both on 14/04/2024. The customer service agents I spoke to on website just tell to hold on their experts are working on it without giving a concrete time frame for resolution. This is not rocket science, the win is right there and not paid out, just pay it out already. I've heard negative reviews about people losing money which I have not experienced before, but this is shaking my confidence. Please do something fast.

I recently started using 1xBet for sports betting and am pleased with my experience. The platform offers a wide range of betting events, from football to tennis, and even esports matches. I am particularly pleased with the live betting options, which make the process even more exciting.

The 1xBet app is functional and easy to use. It allows you to quickly find the matches you are interested in, place bets, and track their status in real time. Additionally, 1xBet offers very competitive odds, making potential winnings even more attractive.

The customer support at 1xBet is courteous and responsive. They promptly helped me resolve an issue with withdrawing funds, which increased my trust in the platform.

I recommend 1xBet to anyone looking for a reliable and convenient service for sports betting. Here you will find good odds, a wide selection of events, and quality service.

My names Jilacow Alasow Nuur my ID player [protected] I'm 1xbet VIP player account years later I win 1xbet casino jackpot over 100k then department security team ask documents then I send all documents required ask me my my passaport and my national iD card my mobile operator link profile. Then your respond said. There is no believe this account belongs you. Really I wonder your respond because 1xbet player name and my passport full name is same only not same D.O.B and P.O.B which mistakly eror quiqly regstred when profile fill fields but my full name and other datails is same passaport also accounts gaming connect my phone number also my Gmail . When I try to proof my account belongs me not respond and never responed 15 February untill now my complaint. See attachment proof.

@1xBetIndia I was using 1x since a year ago and loss around 50 k but never got any dalay or something in topup from the staff side but recently I got the nerves of odds and started earning from ix bet after withdraw such winning amount ,I made topup of RS 2900 on Monday but the amount isn't credited yet into my account I had made many attempts to approach the staff for my payment approval but all of them are saying [censored]s and don't have manners how to talk , I had already sent the screenshots and bank statement everything thing they asked about but still they are making chaos for me . Should I coll them fraud .

you are fairer. Please alert them to my problem. I can't get my money.

I only bet on football games

They don't give my money

My contact email: [protected]@1xbet-team.com

[protected]@1xbet-team.com

account in usd

Hello. I am a citizen of Azerbaijan. My name is Rauf Ismayilov, son of Gudrat. I have been a member of the betting site "1Xbet" since 2015. My withdrawal is closed from March 31, 2024. They asked me to send my passport by mail. I sent my passport, correspondence and a selfie with myself. I then posted videos and pictures of my investments and withdrawals. Later, I sent them my kashelock accounts. then I sent them all the electricity and water bills of the house I registered. Then I sent them my driver's license document. They accept all the document emails I send and don't wait. i want to withdraw $720 now but i still have problem with withdrawal.

Please help me to solve this problem. Let them solve the problem in a short time

Account number id: 5709595

Withdraw funds from the account: account783907503 in usd

Their email: [protected]@1xbet-team.com

[protected]@1xbet-team.com

always

The money has been deducted from my bank account, but it’s not reflecting in my 1XBET account yet?

[censored]ing

Withdraw

Hello, I made a withdrawal from 1xbet cash agent on 29 Jan 2024 but I still didn't recive my withdrawal amount in my wallet. I did mail to support and talked with operators but I have to face very rudely. I am attaching transaction id and cash agent id here.

It's a scam, I didn't get withdrawal amount from 1XBET cash agent. Jan 29, 2024 I was trying to deposit fund through APP but it was exceed for many times, then I went through a telegram there is a agent with whom I was doing deposit before for approx. 5/6 times before. I deposited through him and ask for withdraw then he gave me same POS id as before. I transferred and give him a code then he told me to wait for a while and escaped. After while he didn't reply and blocked me.

Then i registered my complaint through live support, emails and here too but my complaint was totally ignored. This whole company is a fraud and scam.

I am extremely disappointed with this 1xbet betting platform and their lack of integrity and transparency. I won a ticket, but in my bet history, it shows that I lost. Instead of admitting their mistake, they are using automated customer support chats to brush off my concerns and make me believe that my issue is being addressed.

When I asked for the official sources that their specialists used to calculate my supposed loss, they refused to provide them and the answers I get was do you have further questions. I contacted over five customer support and I kept receiving the same answers as word by word as if it is a robot having different names replying me. It is clear that they are trying to cover up their error and avoid taking responsibility for their incompetence.

This is completely unacceptable. Customers should be able to trust betting platforms to be fair and honest in their dealings. I will not be using this platform again and I will be warning others to steer clear of their shady practices. It is time for them to fix their mistake and provide me with the winnings that I rightfully earned.

Hello guys,

Want you guys to be aware 1XBET.

They have now started to stole user's money and doing fraud with people.

I have placed two bets on Penalty shooutout total under 9.5.

Total goals of both teams are 5-3 which makes the total 8.

And according to all the rules and regulations of betting, i won this bet.

I have previously won and lost a lot of bets of penalty shootout.

But they have showed loss to my these two bets two days ago.

And i have tried everything to reach out to local customer service and international customer service.

Locals are just not answering me properly and international representatives are not even answering.

I have attached proof with screenshots look at it yourself.

And i have lost my 1000$ like this.

I got problem too in deposit issue.its been17 days without resolving the issue.ive been betting this site for 2 years.and i got problem for depositing money because i mistaken use ewallet instead of ebank transfer.my problem is they need the screenshot of my transfer that my name and account number is visible.and thats the problem the ewallet i use is they dont have that document only account number can seen.im out of patience because its never ending.everytime i check on it.they always say send the transaction that the name and account are visible.

: Sir am deposit amount PKR Rs 50,000.00 on till ID [protected] AB Mobile Trx ID [protected] but received amount at my 1xbet account only Rs 25,000.00 Please help me return my amount at jazzcash account [protected] Abid Hussain

I asked why the account was closed The security team did not respond. I said that the security team had stolen the money.So what I want to say to my friend is that 1Xbet will not do anything to your account if you lose. If you win, your account will be closed for no reason and your money will be stolen from 1xbet.This site no fair this game is big scam.

I messaged the customer support and email but you did not give a satisfactory reply and later ignored my email and did not reply.

I made an accumulator that includes Eintracht Frankfurt VS POAK.

I bet on Under 9.5 saves but after the game ended and showed 10 saves and a loss.

I disagree with this result because you may also know Google, Sofascore, Livescore, Flashscore, and Futmob are official websites/apps for Live Score and Stats.

They showed 9 saves in total, 3 from Eintracht Frankfurt and 6 from POAK.

After all, there is no reason to trust only 1xbet without trusting these 4-5 official sites & and I also have a video of all the balls saved by the goalkeeper (Where the goalkeeper has saved only 9) even though the full match is not available yet.

You can also check and research these websites/apps.

Hope you guys will pay attention to it and follow up and solve this case.

I would be grateful if you could solve it.

I also attached screenshots from all official sites/apps.

Gaming id: [protected]

Betslip number:[protected]

1xBet is clearly having misleading behavior for 3rd World Countries because their strategy is clear and not hidden.

1st - They want to abuse lack of jurisdiction in African/SE Asian countries by clearly scamming their customers

2nd - Their Support Services are clearly made to be as slow and painful as possible, this is a known strategy that tries to introduce lack of patience in the customers and push them to abandon the pursuit of a solution with their money

3rd - They need to get investigated asap.

1xbet kazanan kuponumu kaybetti̇ gösteri̇yor. [protected] numaralı kuponumda bulunan barracas-gimnasia maçına 22.5 şut bahsi oynadım. Bahsim resmi kaynaklara göre kazanmış olmasına rağmen kuponumu duzeltmiyorlar. Mail üzerinden cevap vermiyorlar. Attığım videolara açıklama bile yapamıyorlar. Açık açık hırsızlık yapıyor. 1xbet dünyanın en büyük dolandırıcı şirketi olmuştur. Derhal kuponumu düzeltin

Negetive

I just another question 1xbet give any amount of interest for use my money 6 day even I dont know I got back my deduct money, its also added that for complaints a file in complaintsboard.com I lose another 2000 by mention agencys official humayon rashid, I have many proof againg humayun rashid they have no action against him rather they protect him..

I have done deposited Amount of 3000 rupees in 1xbet gaming Account Date 03/04/2024 but still not received deposit amount in my 1xbet account,

Company says to me that not their provider

And UTR no Also not taking, it's showing Already used, how it's possible.

About issue I'm so many times called And emails also sended. But company said not their provider, so please help me.

Please check screenshot it's showing providers details in 1xbet App, it's proof My side.

Thanks.

Deposited 500rs on 14 april 2024 through paykassma payment mode and my app was pnb one money git debited but till now i haven't received my deposit i also mailed them and waited enough but nothing happened looks like scam they are running money got debited i have given them statement also looks like they don't have system to track it.. This is my last hope ticket no [protected]... Please credit this money in 1xbet

Payment account details " BLUE DOT HUB" UPI [protected]@sbi

Dated April 20th 2024

A TOTAL OF 10,000/- RUPEES (LOSS)

I deposited 10000 Rupees into my account using my ( PHONEPE UPI-maheshwararao.[protected]@ibl )and the transaction was successful as well as the bank already notifies that it was already deducted in my saving account, but it was not reflected in my Gaming account.

My Gaming ID - [protected]. This my First deposit in the 1xBet Account

I have already contacted the support team so many times in 2 days but no proper response from the team and they are completely avoiding my calls, messages, and even emails.

I thought of 1Xbet as a trusted platform now based on this incident I can give bad feedback to my friends who are interested in Gaming.

I have attached a payment Screenshot for reference and I hope the company will consider my complaint and do the needful as early as possible.

Thank you.

Umamahesh

[protected]

Please I realize I made a mistake by not paying attention to the rules and regulations of 1xBet.I didn’t know it would lead to the blockade of my account even though it shows that the age permitted to play is 18 above.Its only after that I have gone through all the policies which shows that it depends on your country rules, but I never knew about all that .This is the first time I’m seeing that 1xBet has blocked an account because of under age meanwhile I can see many people on 1xbet who are not up to age but their accounts are safe. Just that in my case I needed money because it was an emergency ie a matter of life and death,so this pushed me to place a bet it was my first time then . so please I’m begging on you to unblock the account so I can withdraw the money to pay my mum hospital bills and I promise it would never happen again.please am begging you in God’s name just unblock the account I have an emergency please in God’s name🙏🙏🙏

My account id([protected])

Hi.Team

I have deposited 10,000 Indian Rupees in my gaming account on 12th April 2024, still I have not received it.

I call many times and messages and email but it didn’t work.

It’s all about trust.

Here is my ixbet account id and screenshot proof .. & register number and email

Email - yanuj.business.[protected]@gmail.com

Ixbet account - [protected]

Register num - [protected]

Hi, my id is [protected]. I made a deposit of 500 000 VND using MoMo Ewallet in 4:00 AM (GMT+7) and after 36 hours, i haven't received my money. I tried contacting the regional support staff but all they said is please wait while we process your order.

They asked me two times to log out of my account and then made an order again and they'd top up the account but still, nothing happend. Every time now that i asked have you guys resolved my problem, they just auto respond "We will get back to you when we have detail, please wait"

It's really frustrating right now. Not only that i don't receive my deposit, support staff refused to help and there's no compensation after 36 hours

Please don't ignore my complaint i'm here to provided you everything you need because i'm the owner of this account. My tracsaction. Withdraw and deposit screenshot. And ready everything you required to proof account belongs me. I wana tell the world this platform is scam. Even don't ask single question. No respond. It's clear is scam

Please and please recheck it once again

Thank you so much

Id player [protected]

Hi Team,

My account number is [protected].

I made five deposit of 1600, 1600, 1600,1600 and 1400 so far I received only two deposits of 1600 and 1600 into my game account. But haven't received the 3 deposits of 1600,1600 and 1400.

This all happened in the first week of April, Since then I'm chasing you guys for my deposits.

Please find the screenshot of the deposits with the date and exact time.

This is my second complaint on this portal, since you guys closed my last complaint without even resolving the issue.

Thank you

Dilwar Singh

My account was blocked on the 04/04/2024 by the security team .That is I whenever I wanted to withdraw they will ask me to consult the security team, so I contacted them which they asked me to fill my personal profile which I did them later ask me to produce my I D card.After they said my account has been because am under age that I should contact them when I’m of age.Please I need help cause there is money inside.What can I do inorder for them to unblock it back

On April 13th around 6:29 PM, I initiated a withdrawal. The app showed the withdrawal as successful, but the funds did not appear in my bank account.

I contacted customer support and provided my bank statement as requested. However, since then, they have not responded to my emails, and I have scammed Rs. 31,000/- due to this situation.

Gaming id: - 675326983

My withdrawal no. is

1) Nº[protected],000/-

Ticket id provided by customer support when I submitted A/C statement

[#59340196]

I applied my withdrawal 12 April morning 6am approx … In app the withdrawal get successfull but I did not Recived in my bank account.

Then I have completed in customer support

They asked for bank statement I have given the statement after that … they are not responding my mail and I got scammed for RS 1,97,500/-

My gaming is [protected]

My withdrawal no. are

1) Nº[protected]

2) Nº[protected]

3) Nº[protected]

4) Nº[protected]

5) N°[protected]

Ticket id provided by customer support when I submitted A/C statement

[protected]

[protected]

13/04/2024, I initiated a withdrawal of 31,000 INR from my account, and although the app displayed that the transfer was successful, the amount has not been credited to my bank account.

1x bet Id :- [protected]

Given the substantial amount involved, I kindly request your immediate assistance in resolving this matter

Not at all giving response from their side.. Whenever i contact they said that they are busy..