1xBet’s earns a 4.4-star rating from 42 reviews and 1336 complaints, showing that the majority of bettors are very satisfied with betting experience.
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Very bad. Only those people know who are victim. I request all of 1xbet user avoid this bookie
Negetive
I just another question 1xbet give any amount of interest for use my money 6 day even I dont know I got back my deduct money, its also added that for complaints a file in complaintsboard.com I lose another 2000 by mention agencys official humayon rashid, I have many proof againg humayun rashid they have no action against him rather they protect him..
Recommendation: Avoid 1xbet bookie.
The complaint has been investigated and resolved to the customer's satisfaction.
1xBet Complaint 1336
Blocked my account without any reason please open my account
[protected] I have applied from the email address attached to my gaming account. And i am conforming i am the owner i didnt mailed you to block my account check properly please I am the owner of this account my phone number [protected] linked with my account from the beginning. My email [protected]@gmail.com is linked with my account,so there is no reason...
Read full complaint and 1 commentChange results
Betslip: [protected]
I saw volleyball match on application and i bet on it the last score was 23- 19 for team number one and i was bet on team number one the bet was on set number 3 suddenly i found the application changed score to be 19 -23 so its mean team number 2 will win mean make me from win to lose its not my fault so i contacted with customer service and they like always speaking rude and ignore and spam like robots , the problem this thing happen before but it was live match on screen and they make refund for me and said its employer fault because i won but this time they refused to make refund or make me won so i recommend you guys dont use this application they are band of scammers with wrost customer service in our planet after bet for 2 years active everyday i decided to exit from this scammer website and searching for trusted website so i dont recommend everyone with 1xbet and if you have another application i can trust on please let me know
This complaint has been resolved automatically due to user's inactivity.
The money did not arrive on the bank card
My 1 xbet account is [protected].1xbet1xbet has not paid the winnings. The amount of damage is 12105 rubles that were not credited to the bank card. On October 27, I decided to withdraw my money, and the transfer was approved at my request. But the money was not credited to the card I indicated.I have all the evidence: I have saved the bank statement and all the screenshots. The support service is not responding. My complaint has not been resolved after 2 days.
Claimed loss: 12105 rubles
Desired outcome: To get 1xbet to refund my money
Confidential Information Hidden: This section contains confidential information visible to verified 1xBet representatives only. If you are affiliated with 1xBet, please claim your business to access these details.
The money was not credited to the bank card
My account is [protected]. On October 27, I withdrew money from the bookmaker's office for a total amount of 12105 rubles. The bookmaker approved the withdrawal of funds, but the money was not transferred to a bank card. I can confirm this with a bank statement, a screenshot. The support service is not responding. My money was stolen.
@Elistinec . Telegram
+[protected]. Telegram
This complaint has been resolved automatically due to user's inactivity.
Withdrawal from 1xbet
My ticket ID is #[protected] and 1xbet account is [protected]
Issue happened almost a month ago. I have submitted bank statement. Called and emailed over 15 times. Still I have not received 5000rs withdrawal I made. 1xbet website shows the withdrawal as completed but I have not received this amount in my bank account.
They have not been helping me and just providing copy paste responses. I hope someone can help me with getting my 5000rs money from 1xbet scammers.
Claimed loss: 5000 INR
Desired outcome: Getting the withdrawal processed to my bank account or the withdrawal amount added back to my 1xbet account.
Confidential Information Hidden: This section contains confidential information visible to verified 1xBet representatives only. If you are affiliated with 1xBet, please claim your business to access these details.
@Alex, I did contact your email support several times. It has been over three months now and still have not received my money.
I have mentioned this several times. Your email support is useless. There is no integrity and don't give me useless reply. Are you willing to take up and provide me a resolution?
I have been emailing you customer support and they are useless. I have called them and they usually disconnect the call without helping. I even emailed complaints@1xpartner.com for many many times. No one is helping me.
By the way, I have already contacted complaints@1xpartner.com and they have not helped me atall. Overall, I tried everything and everyone within 1xbet for help and even after 33 days now, no one is helping. All your team says is "we are working on it" . Extremely terrible experience. Absolutely pathetic. Scrabbling and wasting my time.
I have contacted your support through the website on live chat, email support and over the phone as well for the past 33 days for getting my withdrawal processed, however it is still not done and all I get is the response we are working on it.
I have not received the money for 27.09.2024 22:28 Request №[protected] to withdraw funds in the amount of 5000.
I have already shared my bank statement multiple times on the ticket number #[protected].
Please let me know if you want any other information from my end, I am happy to hear that you can expedite the process.
My 1xbet account number is [protected].
Not even able to get support from 1xbet. Just Terrible.
My ticket ID is #[protected] and 1xbet account is [protected]
Issue happened almost a month ago. I have submitted bank statement. Called and emailed over 15 times. Still I have not received 5000rs withdrawal I made. 1xbet website shows the withdrawal as completed but I have not received this amount in my bank account.
They have not been helping me and just providing copy paste responses. The only reply I get from 1xbet customer care is this - We have already raised your issue to our concerned team, and they are working on it.
They are basically stalling and cheating me out of RS.5000. I want the amount in my bank or amount need to be back in 1xbet account. However, no one is helping and customer care is useless. I am almost giving up hope and all I am going to create youtube video and facebook reviews about this now. 1xbet is clearly not willing to help.
Deposit amount not received my gaming I'd
Sir maine keshav madhav UPI I'd [protected]@cbin ke account account mein ₹1500 diposit Kiya date 21 sep.24 time 7.45 pm. per utr nom.[protected] maine paytm ke dwara ₹1500 diposit Kiya tha lekin amount Aaj Tak meri gaming I'd me credit nahi hua hai aur jab bi call kerta hoon castmar care toh boh bolte hai apna Bank statement pdf me send kero sir pahle toh aisa nahi hota ager apko jish din date ka amount apko diposit hua toh aap maine aadmi ka ush din ka amount check kare ki amount credit hua hai ki nhai
Claimed loss: 1500 ₹
Desired outcome: Please refund my amount my gaming I'd
Confidential Information Hidden: This section contains confidential information visible to verified 1xBet representatives only. If you are affiliated with 1xBet, please claim your business to access these details.
Sir maine RP traders UPI ID [protected]@cnrb time 10.41 am.date 22 sep.24 UTR nom.[protected] hai maine paytm ke dwara diposit ₹1100 diposit Kiya tha lekin amount abi Tak account mein credit nahi hua hai please check kare my refund in my gaming I'd [protected] me credit kerne ka kasht kare pleas sir Aaj kite din ho gaye hai lekin amount abi Tak meri gaming mei credit nahi hua hai please check kare
This complaint has been resolved automatically due to user's inactivity.
Deposit not credited even after 21 days.
On 6/09/2024 i was trying to deposit 3700 Indian rupees using UPI fast method.
However i made a mistake of entering the amount as 3500 on the website form but transferred 3700 rupees. I contacted the support team and provided them the screenshot of the transaction informed them about the issue. At first they told me to wait for a couple of hours. Every time contacted they told to contact back after 6 hours for 2 days. Then on 3rd day they asked me to wait for 14 days and that the bank will refund the amount to me for a transaction which was successful on phonepe which was sent 1xbet merchant. Its been 21 days now i have not still received either the deposit on the gaming account or the refund which the customer representative told me. I have been using 1x for so many years but never expected them to deal with this like this.
My email [protected]@gmail.com
Kindly resolve this i have been a loyal customer from so long.
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This complaint has been resolved automatically due to user's inactivity.
Deposit scammers
Very bad they stole my deposit and using operators (worker to steal customer) I made payment via Vodafone cash Egypt in application and after sent money the worker calle in whats app because deposit method between numbers and he told me I will not accept your payment because you don't charge from me with ID and using application deposit I reported to email...
Read full complaint and 1 commentAgent closed
1xbet is a scam company without any reason they closed my agent.My casdesk id is-1274901.In my agent i have 13,00,000৳ bdt.They didn’t' back my fund.Really they are scam huge fund from player and agent.Please i want to solve my problem and get back my full fund.In 16/09/24 they closed my agent.I am a one kind of service provider.I sell their fund and i get some Commission. Now they scam my invested fund.Why they are closing my agent.Because of i'm a service provider,they can not closed my agent.Now i want to solve my problem and back my full fund.
Confidential Information Hidden: This section contains confidential information visible to verified 1xBet representatives only. If you are affiliated with 1xBet, please claim your business to access these details.
Sir i why your company did not solve my problem?
I am an agent sir why should my agent have problem? If problem is with player account. I am not at fault. Sir please give me the opportunity to withdraw the funds from my agent.
I haven't found a solution yet.
I can not get any solution from your company .Please solve my problem and back my fund
Sir, I support my players with agents from you. I was doing good business till 1 month. And I was making good prepayments to you. But suddenly without any reason my agent closed your security team. At that time my 13,00,000 Tk. It was BDT. Sir, I am investing my money in your service and supporting my players. It does not mean that my agent is closed. My agent details are given below : Chittagong - Rashel Bdt House
login: moh9madra
password:
cashdesk: 1274901
Please unblock my agency and give me chance to do business. Else give my fund back.I already mailed you
Sir, I support my players with agents from you. I was doing good business till 1 month. And I was making good prepayments to you. But suddenly without any reason my agent closed your security team. At that time my 13,00,000 Tk. It was BDT. Sir, I am investing my money in your service and supporting my players. It does not mean that my agent is closed. My agent details are given below : Chittagong - Rashel Bdt House
login: moh9madra
password:
cashdesk: 1274901
Please unblock my agency and give me chance to do business. Else give my fund back.
Very bad customer support
I am writing this review as a warning to others after having a terrible experience with 1xbet. I have been a loyal customer, but their customer support team has been completely useless.
I made a deposit on August 2nd, 2024 (Account: [protected], UTR: [protected]), but the money never showed up in my account. And to make matters worse, I didn't even get a refund!
When I tried to get help, the support team just gave me generic responses that didn't make sense. They asked me to wait 14 banking days, which I did. Then, they asked for my bank statement, which I provided multiple times. But even after receiving my statement, they couldn't resolve the issue.
To add insult to injury, they asked me to wait another 14 banking days! When I asked what would happen after that, they couldn't give me a straight answer - either on the phone or through chat support. Their responses were vague and unhelpful.
The support team's behavior was appalling - rude and clueless. They seemed to have no idea what they were doing or how to help me. It's clear they're not equipped to handle customer complaints.
This experience has left a bad taste in my mouth, and now I am placing very less bets on 1X bet. If they don't get their act together, they'll lose all their customers.
I am planning to use all the screenshots and call recordings against them if I don't get my money ASAP.
Claimed loss: Rs 2500
Desired outcome: I would have surely won that day. I couldn't bet due to amount not being credited. Also I was insulted badly.
Confidential Information Hidden: This section contains confidential information visible to verified 1xBet representatives only. If you are affiliated with 1xBet, please claim your business to access these details.
Stop lying. You can't do anything. My money is gone.
It is so funny. You are never going to resolve anything. Just copy paste answers. That's it.
Why are you lying? I had to submit the bank statement again and nothing is done yet. They lie on the phone that it ie forwarded to the yeam. I am tired. Do you even have a team?
No update yet.
This complaint has been resolved automatically due to user's inactivity.
If the company allow me to make withdrawal and unblock the account I would be happy.
First time I used 1x bet and the account ID is [protected]. When I won around $4000, it asked my verification, well it wasn't an issue. They asked my id card - I provided They asked selfie with id - I provided They asked video proof from our identity server I provided - (minimum 10 times) They said I provided fake or edited video, I can prove all the...
Read full complaint and 1 commentDeactivated/banned account
Hello My Gaming ID: [protected] I am a regular bettor on 1xbet. Althrough I am a regular bettor but my living expense depends on from other sources. My financial support comes from my salary and I maintain a strict policy to not use excess of my fund for betting. From the date of creation of my account to till now I have maintained this. But on July 6th 2024...
Read full complaint and 1 commentDeposit issue
Dear Team, I am writing to bring your attention to a deposit issue I encountered on August 21st at 6:30 PM Indian Standard Time. I used the PhonePe number provided by Paykassma Provider for this transaction. Unfortunately, as of today, the amount has not been credited to the recipient. Despite sending emails and making phone calls, I have received no...
Read full complaint and 1 commentIncorrect outcome
Dear sir/ Madam,
My name is UMESH, My Account ID : [protected] and My 1X Betslip ID : [protected].
In the above Bet slip I has placed Bet on Top Wicket taker on Hundred men's cricket On Tymal Mills , But due to some other issue it is now Showing Chris Jordan. You can see the date of placing Bet 18/08/2024 , you can track the Odds on that day also. I place Bet Before this match Tymal Mills have 16 Wickets and Chris Jordan have 14 Wickets only, So the Odds in Favour of Tymal Mills -1.5 and on Chris Jordan- 3.5 , Because Tymal Mills is 2 Wickets a head of Chris Jordan so Odds on Tymal Mills is 1.5, In Next match Tymal Mills got 3 Wickets which comes to 19 Wickets and Chris Jordan got only 1 Wicket, which comes to 15 Wickets only, So the Odds are in Favour of Tymal Mills because he is 4 Wickets a head of Jordan, So I placed between on Tymal Mills to be the Top Wicket Taker as he has taken more wickets than Jordan that's the reason Odds also showed 1.5 on Tymal Mills and on Chris Jordan odds are 3.5 , But Due to some it is showing as Chris Jordan , Just think sir How is it Possible at odds 1.5 on Chris Jordan when is 2 Wickets behind than Tymal Mills , you can check the Odds also on the 18/07/2024 . so please correct the Issue and make the Bet slip as win.
Thank you.
Claimed loss: My 1X Betslip ID : [protected]. But I didn't placed on Chris Jordan as Top Wicket Taker at 1.5 Odd, I place on Tymal Mills -1.5 Odd, Please check the Past Odds on 18/08/2024 . So please Refund the Amount.
Desired outcome: As I placed on Tymal Mills at 1.5 Odd, So please check the Odds on 18/08/2024 before the Match Starts , So they have changed the Party name from Tymal Mills to Jordan , So please make it as Win/ Refund the Amount.
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Pls check on 17/08/2024 , Hundred Men’s Top Wicket Taker Outcome, it shows Tymal Mills-1.5 and Chris Jordan has 3.5 Odd, But after the Match it shows on Chris Jordan as 1.5 and also I placed Prematch Bet on Tymal Mills-1.5 , If I placed bet on Chris Jordan it supposed to be 3.5 , How can it be 1.5 Odd, as I placed on Tymal mills , But I don’t know how it changed to Chris Jordan, You can check the Odds on 17/08/2024, and then share the Odds photo, I am very confident that I placed on Tymal mills 1.5 odd not on Chris Jordan
This complaint has been resolved automatically due to user's inactivity.
Diposit amount not received my gaming I'd
Sir maine fashion G UPI ID [protected]@psbpay ke account mein Paytm ke dwara ₹1700 diposit Kiya tha date 12/8/24 time 1.19 pm per lekin amount abi Tak account mein credit nahi hua hai sir mere account se paise bi kat gai aur gaming I'd me credit nahi hua amount sir baar baar yahi ho raha please check kare maine paytm ke dwara payment diposit Kiya UTR nom.[protected]
Claimed loss: ₹1700
Desired outcome: Refund amount my gaming I'd [protected]
Confidential Information Hidden: This section contains confidential information visible to verified 1xBet representatives only. If you are affiliated with 1xBet, please claim your business to access these details.
This complaint has been resolved automatically due to user's inactivity.
Rs. 18000 deposited through imps new method successfully but amount not credited to my 1xbet account.
Rs. 18000 deposited through IMPS method on 25th July'24 and on the same day it was credited to Beneficiaries account which was provided by 1xbet India. It was an technical error where transaction was failed and that's the reason I was not having transaction successful screenshot but as I checked with my bank it was successfully credited to Beneficiarie...
Read full complaint and 2 commentsDeposit not credited to my gaming account
I have deposited 10000 Rs on 31/07/2024 and it is not still credited.
After a week they asked for my bank statement and i submitted that too and even after that it not resolved yet.
I tried calling Customer support many times and the answer is same "The payment department is working on it".
I have been using this app for more than a year and now i feel like i am scammed.
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This complaint has been resolved automatically due to user's inactivity.
You’ve certainly shown some serious patience here—could’ve been worse if you hadn’t kept all your records in order. After a year of using the app, this experience must be a real eye-opener. Hopefully, the payment department gets its act together before you need to start thinking about where that money really went.
Repeatedly deposit issue. 5500
I have deposited 5500 INR on 2 August at 11:08 PM. It's showed successful. But amount didn't credit into my wallet. Talked with customer care agent he said " aapki request corresponding ko bheji ja chuki hai" and from that day till now they are saying same " aapki request corresponding ko bheji ja chuki hai". I am so fed up. Kindly resolve my issue. And add my money into my wallet or refund. Thank you.
Claimed loss: 5500
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This complaint has been resolved automatically due to user's inactivity.
Wrong bet settled
Hi Im mohit bhalothia, player id - [protected] I placed a bet on 1xbet football Nigeria community cup Diadem Stallion vs Royalty with the odds of 1.35 under 2 goals in 1st half I was also watching the match on youtube and it was clearly 1-0 after complete the 1st half and i was winning this bet but suddenly the score change to 2-0 without any goal which i...
Read full complaintDeposit issue
VERY URGENT:- Regarding Player I'd [protected] Since 25 July 2024, approximately 9 days have passed. I have been in contact with the 1xBet chats department and email department several times through the chat portal, but they have been saying the same thing repeatedly since 25 July, that you should wait for 2 hours. It feels like I am talking to a bot. I...
Read full complaint1xbet Worst deposit issues
Hello people It's been 26 days my deposit didn't reflected in my account The email people just say processing after 22 email on 5 days later again 17 days We are sorry for the delay, it's been processing And I complained to the complaints team They didn't even respond till today (26 days) And these people suggest to that non sense email-who doesn't respond...
Read full complaint and 1 commentYes, 1xBet takes the security and privacy of its users seriously and employs advanced security measures to protect their personal information.
Yes, 1xBet is a legitimate online betting site that is licensed and regulated by the Curacao Gaming Authority.
The legality of using 1xBet varies depending on the country you are in. You should check your local laws and regulations to determine whether it is legal to use 1xBet in your jurisdiction.
1xBet was established in 2007 and has been in operation for over a decade, providing its services to users around the world.
1xBet offers a wide range of sports and events to bet on, including popular sports like football, basketball, tennis, and horse racing, as well as more niche sports and events.
1xBet accepts a variety of payment methods, including credit and debit cards, e-wallets, bank transfers, and cryptocurrencies.
1xBet uses advanced algorithms and software to ensure fair play and prevent any manipulation or fraud.
Withdrawal restrictions may apply depending on your chosen payment method and your country of residence. It is best to check with 1xBet's customer support team for more information.
1xBet offers a variety of bonuses and promotions, including welcome bonuses for new users, regular promotions for existing users, and special promotions for major sporting events.
Yes, 1xBet has a mobile app and a mobile-optimized website that allows users to place bets on the go.
1xBet's customer support team is available 24/7 and can be reached via live chat, email, and phone. They are generally responsive and helpful.
Yes, 1xBet allows users to set limits on their betting to help them manage their gambling responsibly.
Yes, there is a minimum deposit requirement for 1xBet, which varies depending on your chosen payment method.
Yes, 1xBet offers live streaming of a variety of sports events, which is a popular feature among its users.
1xBet operates in many countries around the world, but there may be some restrictions in certain jurisdictions. It is best to check with 1xBet's customer support team for more information.
To verify your account with 1xBet, you will need to provide certain documents, such as a copy of your ID or passport, as well as proof of address.
Withdrawal processing times may vary depending on your chosen payment method and your country of residence. It is best to check with 1xBet's customer support team for more information.
Yes, 1xBet offers in-play betting, which allows users to place bets on sporting events while they are in progress.
Yes, 1xBet has a responsible gambling policy and provides resources and tools to help users manage their gambling responsibly.
The maximum amount you can win with 1xBet varies depending on the sport, event, and bet type. It is best to check the terms and conditions for each bet to determine the maximum potential payout.