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Replied
Depot rejected
Deposit has been rejected and money cut from my account and it will not credited to my account I have raised many complent but they not responded my 1xbet id [protected] on 10 may I have deposited in 1x bet it has been rejected after that iam asking call centre team to do cask back but they telling it time till now they not responded properly
Claimed loss: 4000
Desired outcome: Please refund my money
Confidential Information Hidden: This section contains confidential information visible to verified 1xBet representatives only. If you are affiliated with 1xBet, please claim your business to access these details.
This complaint has been resolved automatically due to user's inactivity.
Sorry for the long reply.
Standard deposit is credited within a couple of minutes to an 24 hours, but depending on the workload of the payment system in rare cases the transfer can take up to 7-14 working banking days. Considering that at the moment of your message I am sure that your deposit has already been successfully credited, but if you still have any questions, please contact our support via email info-ind@1xbet-team.com, providing the details of your transfer: date, time, amount and a screenshot of the deposit. We will be sure to check and help you in any way we can.
Best regards,
The 1xBet Team
Replied
Deposit problem
My game id is [protected]
UTR reference no is - [protected]
Date 11 may time- 8:21 pm
reciever I'd-
[protected]@indianbk
my UPI I'd- [protected]@kotak
I made payment through bank UPI can't take screenshot
I have trying since two days but their customer care service answer is just only .. we are processing your request I haven't received my deposit yet ... So pathetic customer service..
Claimed loss: 300
Desired outcome: 300
Confidential Information Hidden: This section contains confidential information visible to verified 1xBet representatives only. If you are affiliated with 1xBet, please claim your business to access these details.
This complaint has been resolved automatically due to user's inactivity.
Hey, since you’re facing issues with your deposit and customer service isn’t helping, you should escalate the issue within 1XBet. Try reaching out to them again, possibly through a different communication channel like their official email or social media, where they might respond more promptly to public queries. Provide all the transaction details every time you contact them to avoid any confusion. If there's still no resolution, consider contacting your bank to see if they can provide any insights or assistance with the UPI transaction. Keep all records of your communications with 1XBet and the bank for reference.
I tried every possible way to get my money back
Replied
Deposit not received
I use 1xbetb.
I deposit 300 rupee in my 1xtbit account and still my account is showing 0 balance.
I tried to contact customer support but they are not helping me.
Here's is details of the payment proof.
UPI transaction ID - [protected]
To: NESHNAL DAS [protected]@ybl
From: ISHAN SHANKAR TRIPATHI (Punjab National Bank)
My UPI I'd - [protected]@okicici
Google transaction ID - CICAgPCwusiWUg
Confidential Information Hidden: This section contains confidential information visible to verified 1xBet representatives only. If you are affiliated with 1xBet, please claim your business to access these details.
This complaint has been resolved automatically due to user's inactivity.
Hey, since you're having trouble with your deposit not showing up in your 1XBet account and customer support hasn’t been helpful, you should follow up with a more detailed inquiry. Send them an email with all the transaction details including the UPI transaction ID, Google transaction ID, and screenshots of your payment proof if possible. Clearly explain the issue and ask for a thorough review. If this doesn't resolve the issue, consider reaching out through their social media platforms to get a faster response. Keep all records of your communications with them as this can be helpful if further actions are needed.
Replied
Deposit problem again and again
I have deposited 300rs but didn't received it yet
My game id is [protected]
UTR reference no is - [protected]
Date 11 may time - 8:21 pm
reciever I'd-
[protected]@indianbk
my UPI I'd - [protected]@kotak
I made payment through bank UPI can't take screenshot
I told customer care but they want screenshot.. otherwise they will not help me.. I am providing every detail so what's the problem... If your system is at fault.. what's my mistake... I made this payment using kotak bank UPI I doesn't let me screenshot the transaction
Claimed loss: 300
Desired outcome: 300
Confidential Information Hidden: This section contains confidential information visible to verified 1xBet representatives only. If you are affiliated with 1xBet, please claim your business to access these details.
Time 9:26am date 11 may I made a deposit to UPI I'd reciever I'd - masecommerce295154@indianbk
But it is not credited
My gaming id is [protected]
And the UTR reference number is [protected]
No response from 1xbet team no call no message reply no email reply
My UPI was muskankhatana@kotak
This complaint has been resolved automatically due to user's inactivity.
Contact your bank and request a transaction statement that shows the transfer to 1XBet. This statement can serve as proof of payment if your UPI app doesn't allow screenshots. Once you have the statement, provide it to 1XBet customer care to help resolve the issue. If this doesn't work, escalate the matter within their customer service hierarchy to get the attention it needs.
Replied
Deposit amount not received my gaming I'd
Sir maine javed scrap matarials UPI I'd [protected]@sbi account me ₹1050 diposit Kiya date 26/4/24 time 11.23 am.lekin amount abi tak meri gaming I'd me diposit nahi hua hai maine paytm ke dwara payment diposit Kiya tha please check kare sir ab Tak amount abi Tak account mein credit nahi hai please check kare mygaming I'd [protected] please check kare
Claimed loss: ₹1050
Desired outcome: Please refund my amount to my gaming I'd
Confidential Information Hidden: This section contains confidential information visible to verified 1xBet representatives only. If you are affiliated with 1xBet, please claim your business to access these details.
This complaint has been resolved automatically due to user's inactivity.
Replied
Code de confirmation de numéro non reçu
depuis un moments j'essai de me connecter a mon compte via un nouvel appareil mais je rencontre des complication juste après le moment ou j'entre les chiffres manquant de mon numéro y a un code de confirmation que je suis sensée recevoir via mon numéros histoire de confirmé que je suis bien le propriétaire du compte mais ce code n'arrive pas pourtant ca spécifie que le code a été envoyé mais rien n'arrive depuis voila mon soucis svp agrée ma demandes merci
Desired outcome: trouvé moi une solution urgemment
Confidential Information Hidden: This section contains confidential information visible to verified 1xBet representatives only. If you are affiliated with 1xBet, please claim your business to access these details.
This complaint has been resolved automatically due to user's inactivity.
Vérifiez votre dossier spam et redémarrez votre appareil / vérifiez la mémoire SMS disponible pour recevoir de nouveaux SMS / assurez-vous que l'envoi de SMS n'est pas bloqué par un logiciel tiers (par exemple un antivirus).
Essayez également d'insérer la carte SIM dans un autre appareil et répétez la demande de retrait.
Sincèrement,
1équipe xbet
Replied
Account not credited yet
Dear sir,
I have transferred an amount of Rs 48000 to [protected]@indus (Rizwan alam) dated 02.05.2024 at 7:29 PM. The deposit request was not made to him as page got refreshed.
I have made a deposit request several times.
Its been more than 5 days, i have not received money in my 1xbet account. Instead of several mails and chats with customer executives no step has been taken till yet. I have provided all the details and screenshots.
This is really frustrating and pathetic. Kindly look into the matter and resolve the issue at earliest.
The details of the transaction are as follows
Name of beneficiary: Rizwan alam
Upi id: [protected]@indus
Date and time: 02.05.2024 at 7:29PM
Utr no. [protected]
Remitters id: [protected]@ybl
Kindly credit the amount at the earliest.
Regards
1xbet user id: [protected]
Confidential Information Hidden: This section contains confidential information visible to verified 1xBet representatives only. If you are affiliated with 1xBet, please claim your business to access these details.
This complaint has been resolved automatically due to user's inactivity.
Hey, it sounds like you're dealing with a frustrating situation with 1Xbet. Since customer service hasn’t been responsive, consider escalating the issue by reaching out to a higher level of management via their contact form or email, if available. Make sure to include all transaction details, screenshots, and previous communications each time you reach out. Additionally, you could look into contacting the payment service you used (UPI in this case) to report the transaction issue and see if they can offer any assistance or reverse the transaction. Keep all records and continue following up regularly until the issue is resolved.
Replied
Deposit Amount Not Received in 1xbet Account
I deposited 20000 INR in my 1xbet account on 20th April 2024 but no amount was credited to my account. I checked with 1xbet support team by submitting all relevant documents but till today no reply from them.
Why 1xbet support takes longer time to respond and solve customer's problems?
17 days now, no reply and no solution, what are you thinking 1xbet team?
Kindly find payment with this information :
1. Reference Number (IMPS, RRN, UPI, UTR):
Transaction ID : [protected]
2. Amount: 20000
3. Account Holders Name: RC Enterprise
4. Time & Date : 07:47 PM, 20th April 2024
5. Gaming ID: [protected]
Confidential Information Hidden: This section contains confidential information visible to verified 1xBet representatives only. If you are affiliated with 1xBet, please claim your business to access these details.
This complaint has been resolved automatically due to user's inactivity.
We regret that you have a negative impression of our company. When providing our services, we strictly adhere to all the rules of the website that players agree to upon registration, as well as the rules and laws established by regulatory bodies. The verification procedure for large transfers is carried out to ensure the security of these transfers and to prevent violations of rules, such as the use of others' personal data and bank accounts. We understand that this process may not be very pleasant and may take time, but it is mandatory. We hope for your understanding and cooperation to ensure a quick completion of the process and successful withdrawal of your winnings.
Best regards,
1xBet Team
Replied
Deposit rejected by the operator
I did a payment of INR 50000 on 03.05.2024 but after some time I got a notification saying Deposit rejected in the amount of INR 50000 via epayment (Rejected)
I tried to connect customer care by using the online chat and calling facilities, but every time when I call them ended up with giving fake promises saying that the problem will resolve within one hour, but which never happens during the last three days.
I’m contacting them and this is the worst customer service I ever had.
Kindly, someone help me to solve this problem
Claimed loss: INR 50000
Desired outcome: Please Refund Or add my money to 1x Bet Account
Confidential Information Hidden: This section contains confidential information visible to verified 1xBet representatives only. If you are affiliated with 1xBet, please claim your business to access these details.
Not Solved my Problem
Waiting for your response sir🙏🙏🙏🙏
Please solved my problem
Thank you🙏🙏🙏🙏🙏🙏🙏🙏🙏🙏🙏🙏🙏🙏🙏🙏🙏🙏🙏🙏🙏🙏🙏🙏🙏🙏🙏🙏🙏🙏🙏🙏🙏🙏🙏🙏🙏🙏🙏🙏🙏🙏🙏🙏🙏🙏🙏🙏🙏🙏🙏🙏
Dear sir
Good evening
My problem Not yet solved it's more than 1 Month 3 Days
Already I have sent all proof of documents but not yet solved problem
Please do needful
Thank you
Hello sir
My problem not yet solved yet please do needful for us
Thank you🙏🙏🙏
This complaint has been resolved automatically due to user's inactivity.
Replied
Deposit issue
I made deposit of 5000 on April 09th it's been 23 days now still money not yet credited to my account whenever I called to customer care they will tell like it's in progress it ll get credited with in 2 hours or today but not credited it from past 23 days every day I am calling but I am not getting the proper response or money from them even though I submitted everything like every proof as bank statement receiver account number everything I provided
Id:[protected]
Confidential Information Hidden: This section contains confidential information visible to verified 1xBet representatives only. If you are affiliated with 1xBet, please claim your business to access these details.
I need compensation for this huge delay intially your customer representative only told me that I ll get bonus points as compensation but I didn't get any compensation.i need compensation.
Please write to complaints@1xpartner.com with details of your situation and also include your player identification details on the platform. We will try to resolve everything as quickly as possible.
I also kindly request you to log your inquiry through your player account on the 1xBet platform website if you haven't already done so.
We appreciate your patience and are ready to assist. We want you to stay with us.
Best regards,
1xBet Team
Replied
Withdrawal not credited in my bank account 19days gone
Hello Sir/Madam, My name is Karma I have made the withdrawal amount 1lakh on 13th of April 2024 and till now it is not credited in my bank account it has been now 19days. So far I have called more than 20/30 times to 1xbet customer support team and every time they give me false assurance that my Money will be refunded back to my 1xbet account or will...
Replied
Diposit amount not received my gaming ID
Sir maine javed scrap matarials UPI [protected]@sbi ke account mein ₹1050 date 26/4/24 time 11.23 am.ko maine paytm UPI I'd [protected]@paytm pankaj Kumar ke dwara payment diposit Kiya tha lekin account mein amount abi Tak credit nahi hua hai my diposit utr.[protected] my gaming I'd [protected] sir please my amount meri gaming I'd me diposit kerwa de
Claimed loss: ₹1050
Desired outcome: Refund my amount in my gaming I'd
Confidential Information Hidden: This section contains confidential information visible to verified 1xBet representatives only. If you are affiliated with 1xBet, please claim your business to access these details.
Sir Aaj finaly 1 month ho gya hai Aisa bi kya ki aap log ₹1050 kis I'de diposit Kiya hai pata nahi lag raha apko
Sir diposit amount not received my gaming I'd
Please write to complaints@1xpartner.com with details of your situation and also include your player identification details on the platform. We will try to resolve everything as quickly as possible.
Sincerely,
1xbet team
Replied
Deposit issue
Sir,
I have deposited 1800 rupees the money have been deducted from my bank account but not credited in my 1xbet account more than 4 days have been passed now i have attached the required screenshot with this email kindly look into it.
Username-mohd nishat
Id number-[protected]
Phone number-[protected]
Email id-mohd.[protected]@gmail.com
Payment time-Thursday 25th April 2024 at 05:19pm.
Payment method-Upi Qr.
Thank you.
Claimed loss: 1800 rupees
Desired outcome: I want my deposit
Confidential Information Hidden: This section contains confidential information visible to verified 1xBet representatives only. If you are affiliated with 1xBet, please claim your business to access these details.
This complaint has been resolved automatically due to user's inactivity.
Thank you for reaching out to us! My name is Alex, and I’m in charge of your case.
We will check the status of your situation with our Security Department and get back to you with information as soon as possible
All the best,
Alex, the 1xBet Team
Replied
rejection of 250 deposit by operator on 1xbet
hello,
i had made a deposit of 250 at 7.44pm on 26 april 2024 but it wasn't added to my 1xbet account.It was successfully deducted from my easypaisa account but wasn't recieved there.
Therefore,kindly add it to my 1xbet account. I had shared the following images as a proof of my depsoit.
If you need more information i will be provided to you.
thanks.
Confidential Information Hidden: This section contains confidential information visible to verified 1xBet representatives only. If you are affiliated with 1xBet, please claim your business to access these details.
This complaint has been resolved automatically due to user's inactivity.
Thank you for bringing this matter to our attention.
We've contacted our security team regarding your appeal and according the provided information we advice you reaching out to our support team through the support's live chat on our website. Additionally you can contact them via email at info-en@1xbet-team.com. Our support team is the best specialized in such cases and they can efficiently assist you with the following issue.
Should you encounter any difficulties or require additional assistance, please do not hesitate to reach out.
Thank you for choosing us as your betting partner.
Best regards,
Alex, the 1xBet Team
Replied
Deposit
I have done deposited Amount of 3000 rupees in 1xbet gaming Account Date 03/04/2024 but still not received deposit amount in my 1xbet account, Company says to me that not their provider And UTR no Also not taking, it's showing Already used, how it's possible. About issue I'm so many times called And emails also sended. But company said not their provider, so please help me. Please check screenshot it's showing providers details in 1xbet App, it's proof My side.
Thanks.
Claimed loss: 3000 rupees
Desired outcome: 3000 rupees in my 1xbet account
Confidential Information Hidden: This section contains confidential information visible to verified 1xBet representatives only. If you are affiliated with 1xBet, please claim your business to access these details.
My gaming Account I'd is [protected].
I have Already share necessary screen shots,
And your customer care same Answering to Again and again. so many calls And email I had done.
Please make my deposit amount 3000 immediately and it's All needed proof for you.
Thanks regards
Sharnappa
Still I'm not get my deposit Amount of 3000 in my 1xbet Account. Not get resolution
Thank you for reaching out to us. Our aim priority is resolving this situation efficiently.
To assist in reviewing your transaction, we kindly request your gaming ID.
Also, if you have already contacted our Support Team, we would like you to provide us with the screenshots of your correspondence and their final answer.
Having this information will allow us to look over the transaction efficiently. Once we receive the necessary data, we will pass them to our Security Team so they will promptly review your case.
We look forward to resolving this matter for you.
Best regards,
Alex, the 1xBet Team
Replied
Deposit not received in my account
Deposited 500rs on 14 april 2024 through paykassma payment mode and my app was pnb one money git debited but till now i haven't received my deposit i also mailed them and waited enough but nothing happened looks like scam they are running money got debited i have given them statement also looks like they don't have system to track it.. This is my last hope ticket no [protected]... Please credit this money in 1xbet
Claimed loss: 500
Desired outcome: Deposit my money or refund it
Confidential Information Hidden: This section contains confidential information visible to verified 1xBet representatives only. If you are affiliated with 1xBet, please claim your business to access these details.
This complaint has been resolved automatically due to user's inactivity.
Thank you for reaching out to us. Our aim priority is resolving this situation efficiently.
To assist in reviewing your transaction, we kindly request your gaming ID.
Also, if you have already contacted our Support Team, we would like you to provide us with the screenshots of your correspondence and their final answer.
Having this information will allow us to look over the transaction efficiently. Once we receive the necessary data, we will pass them to our Security Team so they will promptly review your case.
We look forward to resolving this matter for you.
Best regards,
Alex, the 1xBet Team
Replied
Deposit not credited in my account
Payment account details " BLUE DOT HUB" UPI [protected]@sbi
Dated April 20th 2024
A TOTAL OF 10,000/- RUPEES (LOSS)
I deposited 10000 Rupees into my account using my ( PHONEPE UPI-maheshwararao.[protected]@ibl )and the transaction was successful as well as the bank already notifies that it was already deducted in my saving account, but it was not reflected in my Gaming account.
My Gaming ID - [protected]. This my First deposit in the 1xBet Account
I have already contacted the support team so many times in 2 days but no proper response from the team and they are completely avoiding my calls, messages, and even emails.
I thought of 1Xbet as a trusted platform now based on this incident I can give bad feedback to my friends who are interested in Gaming.
I have attached a payment Screenshot for reference and I hope the company will consider my complaint and do the needful as early as possible.
Thank you.
Umamahesh
[protected]
Claimed loss: 10000 Rupees
Desired outcome: 10000 Rupees
Confidential Information Hidden: This section contains confidential information visible to verified 1xBet representatives only. If you are affiliated with 1xBet, please claim your business to access these details.
This complaint has been resolved automatically due to user's inactivity.
Thank you for reaching out to us! My name is Alex, and I’m in charge of your case.
We will check the status of your situation with our Security Department and get back to you with information as soon as possible
All the best,
Alex, the 1xBet Team
Thank you for reaching out to us! My name is Alex, and I’m in charge of your case.
We will check the status of your situation with our Security Department and get back to you with information as soon as possible
All the best,
Alex, the 1xBet Team
Replied
My account was blocked and I cannot withdraw my money
I hope you can help me with my problem. My ID is [protected]. I made a withdrawal request but denied, you guys requested for to submit document which I submitted everything you requested and then you asked me if I know someone name which I don’t know the person is. Suddenly, my account got blocked. Please do something about this matter and be fair
Claimed loss: Php 36,000
Confidential Information Hidden: This section contains confidential information visible to verified 1xBet representatives only. If you are affiliated with 1xBet, please claim your business to access these details.
Just give my money back! Be fair to your players! I didn’t do anything, like I said I have one and only account with you guys! So just give my money back!
I didn’t receive any amount so please stop saying I already withdrawn. Stop scamming people!
Dear Alex, I have one and only account with you guys. So how about my own money? Please return my money! Please. Be fair to your players.
Please help me Alex. All I need is to get my money back.
We appreciate you reaching out regarding the recent account block. We understand your concern, but the decision made by our security team concerning the multiple account issue is final and not subject to review.
As per our company policies, creating multiple accounts is a violation that leads to permanent account suspension. We strive to uphold fair and secure gaming practices for all users, and these rules are integral to maintaining a level playing field for everyone.
We are unable to overturn the decision made by our security team. If you have any other inquiries or need clarification on our policies, please don't hesitate to contact us.
Thank you for your understanding.
Best regards,
Alex, the 1xBet Team
Our security department has thoroughly look into your situation and it was discovered that there were registered multiple accounts using your details. We want to underline that the creation of multiple accounts is strictly forbidden according to our Terms and Conditions.
Before registration, all clients are informed with our company rules, and it is expected that they have read and consented to these regulations. All information can be found on our official website: https://1xbet.com/en/information/rules
We prioritize responsible gaming and consider multiple account registrations a serious violation of fair play principles. This practice is against our policies and since that decision about account blockage is final.
We have indicated the rules that were violated and led to blocking of accounts:
7.1.1 Each registered customer is allowed to have only one account. Customers are allowed to register only one account per family, address, e-mail address, IP address, credit/debit card, e-wallet or electronic payment method. Persons otherwise associated with a customer will not be allowed to register on the website.
7.1.3 In the event of duplicate registration (including registering under a new name), the submission of someone else's, invalid, or forged documents (including those that have been edited by using any kind of software or graphic editor) the company is entitled to take any reasonable measures including but not limited to cancelling all bets and suspending all transactions for the duration of their investigation, and to proceed with full verification of the account once any documents required for the verification procedure have been requested.
Additionally, upon reviewing your account, it appears that you have already withdrawn an amount exceeding your initial deposit. In such cases, there may be no remaining funds available for withdrawal.
Thank you for your cooperation and understanding.
Sincerely,
Alex, the 1xBet Team.
Thank you for reaching out to us! My name is Alex, and I’m in charge of your case.
We will check the status of your situation with our Security Department and get back to you with information as soon as possible
All the best,
Alex, the 1xBet Team
Replied
Deposit
I have deposited 5000 rs through net banking method its been more than 4 days still i did nit got tje money.no response from customer care. Please help me. I have sent a mmail with all the details. Gaming accoount number [protected]
Claimed loss: 5000
Desired outcome: 5000
This complaint has been resolved automatically due to user's inactivity.
Thank you for getting in touch with us.
Regarding your payment matter our security team has requested that you provide UTR of the transaction.
If you have any questions or require assistance regarding this matter please don't hesitate to reach out to us. We greatly appreciate your cooperation.
Best regards,
Alex, the 1xBet Team
Replied
Account blocked, please help me unblock it I have an emergency I just want to withdraw the money inside
Please I realize I made a mistake by not paying attention to the rules and regulations of 1xBet.I didn’t know it would lead to the blockade of my account even though it shows that the age permitted to play is 18 above.Its only after that I have gone through all the policies which shows that it depends on your country rules, but I never knew about all that .This is the first time I’m seeing that 1xBet has blocked an account because of under age meanwhile I can see many people on 1xbet who are not up to age but their accounts are safe. Just that in my case I needed money because it was an emergency ie a matter of life and death,so this pushed me to place a bet it was my first time then . so please I’m begging on you to unblock the account so I can withdraw the money to pay my mum hospital bills and I promise it would never happen again.please am begging you in God’s name just unblock the account I have an emergency please in God’s name🙏🙏🙏
My account id([protected])
Confidential Information Hidden: This section contains confidential information visible to verified 1xBet representatives only. If you are affiliated with 1xBet, please claim your business to access these details.
But you said for a pool person to use your platform he or she should be 18 and above so why did you block my account meanwhile am above 18 I don’t understand you anymore
This complaint has been resolved automatically due to user's inactivity.
We appreciate you reaching out regarding the recent account block. We understand your concern, but the decision made by our security team is final and not subject to review.
As per our company's policies and regulatory obligations, we must ensure that all users meet the minimum age criteria stipulated for online betting and gaming activities.
You can get acquainted with our Terms and Conditions on our web https://1xbet.com/en/information/rules/34 (clause 34.2 and 34.3)
We are unable to overturn the decision made by our security team. If you have any other inquiries or need clarification on our policies, please don't hesitate to contact us.
Thank you for your cooperation and patience in this matter.
Best regards,
Alex, the 1xBet Team
Thank you for reaching out to us! We are dedicated to providing you with the necessary assistance.
We want to inform you that your account has been temporarily blocked due to age-related restrictions. Upon reviewing our records, it appears that you may be under the legal age requirement for using our betting platform and its services.
As per our company's policies and regulatory obligations, we must ensure that all users meet the minimum age criteria stipulated for online betting and gaming activities.
Rest assured that your account will be unblocked as soon as you reach the age of majority and provide the necessary verification documents.
You can get acquainted with our Terms and Conditions on our web https://1xbet.com/en/information/rules/34 (clause 34.2 and 34.3)
Should you have any further queries or require assistance, please feel free to reach out to our support team.
Thank you for your cooperation and patience in this matter.
Best regards,
Alex, the 1xBet Team
1xBet Reviews 0
About 1xBet
Sports Betting: 1xBet offers an extensive range of betting options on a wide array of sports. From popular sports like football, basketball, and tennis to less common ones such as esports, the platform has it all.
Casino Games: Apart from sports betting, 1xBet also offers an online casino with a variety of games like slots, table games, live casino games, and more.
Other Betting Options: The platform also offers a range of other betting options like lottery games, financials, and more.
Global Presence: 1xBet has a wide global presence and supports multiple languages and currencies.
Licensing: It's important to note that the legality and regulation of online betting platforms like 1xBet can vary by country. The platform has faced some controversy regarding its licensing and operations in certain countries.
Remember to always bet responsibly and ensure that any betting or gambling activities you engage in are legal and regulated in your country or region.
1. Log in or create an account: Ensure you are logged in to your ComplaintsBoard.com account. If you do not have an account, you will need to create one by providing the necessary information and verifying your email address.
2. Navigating to the complaint form: Once logged in, locate the 'File a Complaint' button, which can be found at the top right corner of the website, and click on it to access the complaint form.
3. Writing the title: In the 'Complaint Title' field, concisely summarize the main issue you have encountered with 1xBet. Make it specific and clear, for example, "Delayed Withdrawal at 1xBet" or "1xBet Account Verification Problems".
4. Detailing the experience: In the complaint details section, provide a thorough description of your experience with 1xBet. Include key areas such as:
- Account Access Issues: Describe any problems you've had accessing your 1xBet account, such as login difficulties or account suspension.
- Transaction Problems: Detail any issues with deposits, withdrawals, or bet settlements, including dates, amounts, and any correspondence with the company.
- Customer Service Interaction: Share your experiences with customer support, including response times and the quality of assistance received.
- Technical Glitches: Mention any technical problems you've encountered on the 1xBet platform, such as app crashes or website errors.
- Policy Concerns: Discuss any policies that you find unfair or problematic, such as terms of service or bonus conditions.
5. Attaching supporting documents: Attach any relevant documents that support your complaint, such as screenshots, emails, or chat logs. Do not include sensitive personal information like passwords or full credit card numbers.
6. Filling optional fields: Use the 'Claimed Loss' field to state any financial losses you have incurred due to the issue with 1xBet. In the 'Desired Outcome' field, specify what resolution you are seeking, whether it's a refund, account reinstatement, or another form of resolution.
7. Review before submission: Carefully review your complaint for clarity, accuracy, and completeness. Ensure that all the information provided is true to the best of your knowledge and that your desired outcome is realistically achievable.
8. Submission process: Once you are satisfied with your complaint, click the 'Submit' button to send your complaint to ComplaintsBoard.com for review and publication.
9. Post-Submission Actions: After submitting your complaint, regularly check your account on ComplaintsBoard.com for any responses or updates. You may receive feedback from other users or potentially from 1xBet representatives addressing your concerns.
Yes, 1xBet takes the security and privacy of its users seriously and employs advanced security measures to protect their personal information.
Yes, 1xBet is a legitimate online betting site that is licensed and regulated by the Curacao Gaming Authority.
The legality of using 1xBet varies depending on the country you are in. You should check your local laws and regulations to determine whether it is legal to use 1xBet in your jurisdiction.
1xBet was established in 2007 and has been in operation for over a decade, providing its services to users around the world.
1xBet offers a wide range of sports and events to bet on, including popular sports like football, basketball, tennis, and horse racing, as well as more niche sports and events.
1xBet accepts a variety of payment methods, including credit and debit cards, e-wallets, bank transfers, and cryptocurrencies.
1xBet uses advanced algorithms and software to ensure fair play and prevent any manipulation or fraud.
Withdrawal restrictions may apply depending on your chosen payment method and your country of residence. It is best to check with 1xBet's customer support team for more information.
1xBet offers a variety of bonuses and promotions, including welcome bonuses for new users, regular promotions for existing users, and special promotions for major sporting events.
Yes, 1xBet has a mobile app and a mobile-optimized website that allows users to place bets on the go.
1xBet's customer support team is available 24/7 and can be reached via live chat, email, and phone. They are generally responsive and helpful.
Yes, 1xBet allows users to set limits on their betting to help them manage their gambling responsibly.
Yes, there is a minimum deposit requirement for 1xBet, which varies depending on your chosen payment method.
Yes, 1xBet offers live streaming of a variety of sports events, which is a popular feature among its users.
1xBet operates in many countries around the world, but there may be some restrictions in certain jurisdictions. It is best to check with 1xBet's customer support team for more information.
To verify your account with 1xBet, you will need to provide certain documents, such as a copy of your ID or passport, as well as proof of address.
Withdrawal processing times may vary depending on your chosen payment method and your country of residence. It is best to check with 1xBet's customer support team for more information.
Yes, 1xBet offers in-play betting, which allows users to place bets on sporting events while they are in progress.
Yes, 1xBet has a responsible gambling policy and provides resources and tools to help users manage their gambling responsibly.
The maximum amount you can win with 1xBet varies depending on the sport, event, and bet type. It is best to check the terms and conditions for each bet to determine the maximum potential payout.
Overview of 1xBet complaint handling
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1xBet Contacts
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1xBet phone numbers+44 1273 256987+44 1273 256987Click up if you have successfully reached 1xBet by calling +44 1273 256987 phone number 0 0 users reported that they have successfully reached 1xBet by calling +44 1273 256987 phone number Click down if you have unsuccessfully reached 1xBet by calling +44 1273 256987 phone number 0 0 users reported that they have UNsuccessfully reached 1xBet by calling +44 1273 256987 phone number
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1xBet emailssupport@1xbet-team.com100%Confidence score: 100%info-en@1xbet-team.com80%Confidence score: 80%Supportpublic.relations@1xpartner.com60%Confidence score: 60%Supportsecurity-en@1xbet-team.com50%Confidence score: 50%Security Departmentb2b@1xbet-team.com50%Confidence score: 50%Partnership Queries (Online)marketing@1xbet-team.com50%Confidence score: 50%Public Relations and Advertising
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1xBet social media
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Checked and verified by Maria This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreSep 12, 2024
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1xbet/account blocked with 879.42 eurosRecent comments about 1xBet company
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