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Hello,
Gamer ID 239091999
I have been a 1xbet member for 5 years. I have made deposits totaling around 1 million TRY and I also have VIP membership status.
I made a deposit of 5000 TRY to xbet using the bank transfer fast method.
Transaction date and time : 06/12/2025 / 17:59
The money was transferred from my bank account to the IBAN, bank account information, and personal details provided by the 1xbet. I have the receipt information. It has been shared with the relevant department responsible for payments.
ticket number of the relevant request : 10526099
The finance department forwarded the issue to the technical support department. However, there has been no response from the technical support department. They keep sending emails saying they are working on it... It's been the same email for 7 days... How will this issue be resolved? I demand an urgent resolution to this situation. If the money is not going to be transferred to the account, they should say so... I will switch to another provider instead of 1xbet.
Recommendation: You might experience these problems too. Choose reliable providers to at least avoid getting frustrated.
I've been unable to find anyone this problem for 10 days. What kind of customer service is this?
You cannot obtain information about this transaction from the bank. The bank will not provide this information to you privately. I sent you the original payment receipt; if you have any doubts, I can also send you a screenshot via mobile banking. Everything is transparent, open, and clear... The bank details that 1xbet sent me for the deposit belong to an individual. It's not a corporate payment institution. So the problem stems from you. You've been keeping me waiting for 12 days. Unfortunately, you are very inexperienced and amateurish in this matter. 1xbet, which responded here 5 days later... Now it says the bank is holding me up. It's a comedy.
My deposit hasn't been credited to my gaming account for a month. I'm appealing to everyone reading this: Don't deposit your money into this fraudulent site called 1xbet. Other betting sites are better than this.
Hello, Unfortunately, the support team, including payments, technical support, and other services, has provided no solution regarding this issue. I have exchanged 33 messages with them, but the problem persists. I have also sent the bank statement. The deposit payment has not been credited to my account for 52 days. Please resolve this situation; nobody is doing anything. I will cancel my membership now because we cannot overcome this issue.
