Hello,
Gamer ID 239091999
I have been a 1xbet member for 5 years. I have made deposits totaling around 1 million TRY and I also have VIP membership status.
I made a deposit of 5000 TRY to xbet using the bank transfer fast method.
Transaction date and time : 06/12/2025 / 17:59
The money was transferred from my bank account to the IBAN, bank account information, and personal details provided by the 1xbet. I have the receipt information. It has been shared with the relevant department responsible for payments.
ticket number of the relevant request : 10526099
The finance department forwarded the issue to the technical support department. However, there has been no response from the technical support department. They keep sending emails saying they are working on it... It's been the same email for 7 days... How will this issue be resolved? I demand an urgent resolution to this situation. If the money is not going to be transferred to the account, they should say so... I will switch to another provider instead of 1xbet.
Recommendation: You might experience these problems too. Choose reliable providers to at least avoid getting frustrated.
I've been unable to find anyone this problem for 10 days. What kind of customer service is this?