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- Reviews only
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Replied
My 20000 not credited to gaming account I deposited one month ago daily same answer wait wait
My 20000 not credited to gaming Account I deposited one month ago daily same answer wait wait I sent bank statement too still they are not credited my deposit money stay from this site as soon as possible they are much scammers working there
My query number : 3108511
Recommendation: Don't trust this 1xbet please
The complaint has been investigated and resolved to the customer's satisfaction.
Normally, funds are transferred within an hour, but sometimes, due to the workload of the payment system or bank, it can take longer. However, a month is an unusually long time. There may have been an error with the payment system.
Since we don't have your identification details, we suggest you contact support through your personal account on the 1xbet website or via the app if you haven't done so already. Please provide all relevant payment information so we can address your issue promptly.
Thank you for your patience, and we're here to assist you. We appreciate your loyalty.
Best regards,
The 1xbet Team
Replied
My withdrawal amount of 50k ic is not credited to my bank since 22 march
Since 22 march my withdrawal amount is not credited to my bank account to leave the issues they blocked my account on 29 march
Customer support frustrates us ..saying in process sometimes says unblock account first and blah blah
Gaming id [protected]
My withdrawal amount is not credited
The complaint has been investigated and resolved to the customer's satisfaction.
In order to be able to withdraw funds, you must go through the verification process, which is a standard requirement for all players of our company. Verification serves to ensure the security of your account and conduct additional checks in case of suspicious transactions. We are extremely interested in protecting your account and your interests.
In order for us to process your request faster and more efficiently, please write to the support service on our official website or in the 1xBet application. In your message, indicate your unique identifier (ID) and provide all the data confirming your ownership of the account.
To successfully pass verification, please follow the instructions from the security service and send the requested documents. Please pay attention to the correctness of the uploaded information and the file format. Only scans and photographs of original documents without processing in photo editors are accepted. Photos must be of good quality: taken on a neutral background, without glare, flashes and foreign objects in the frame, without fingerprints, with clearly legible text.
If you have any questions or need help, please contact our support team.
Have a nice day!
Best regards,
1xbet Team
Replied
Scam with me
After submitting the documents to my account, they suspended my account due to a misunderstanding and I had 39k taka in my account and they closed my account without referring that money but I have never used multiple accounts I was ready to provide whatever documents they asked me and I am still ready but I don't know why they closed my account.
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Replied
1xbet scammed me in 8600$
My account freezed First ask my identification document I sent it Then ask me about screenshots for my transaction cryptocurrency I sent all screenshots from my all transactions from my binance wallet appears my name and my id and my e wallet number But haven’t any reply When i call hotline they tell me it not my wallet And security team not reply from 5 day’s
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Replied
Verification problem
Sir, I opened a new account and made many deposits. I won some money by betting, but when I tried to withdraw, it showed a security problem, documents need to be verified. I emailed the security department and they asked me to download the online copy of my national identity card from the official site. But I failed to download it from that site. Because...
Replied
Without reason block my account please open my account
Dear Team It has been almost 2 years since you have not fixed my account, I am mailing from my register email but you are not listening to me. I am mailing from the register email where I am requesting my account access back, why are you not helping me! So what is the relationship between the register email and the account for your System ? Email is my...
Replied
Money not credited
Would say 1xbet should shame of their payment system and worst customer support team. I paid rupees1000 and 501 did not credited into my bet account, it's been 8 days. I called almost 100 times to their customer care number hey say our payment department is working hardly and wait for sometime. They never say when money will be credited also, very disappointed experience with their worst and pathetic payment system.
My 1xbet account id is [protected] payment made through their upi multipay system on october 1st and 6th october rupees 1000 and 501 respectively and raised a ticket with number. It has all the details with screenshot and utr payments.
I had to drop a complaint on consumer court also. My sincere suggestion to 1xbet website management that if your team is incapable of providing the services quit the website in india and don't loot us. Guys don't waste your hard earned money on these pathetic and incapable semi
Finished operating websites.
Note: I am pasting the same feedback and review for 1xbet on all review platforms untill they resolve the issue.
Recommendation: don't invest hard earned money into these scammers pockets
The complaint has been investigated and resolved to the customer's satisfaction.
To expedite the resolution, we highly recommend reaching out to our support team through your account on the 1xbet website or mobile app, if you have not already done so. When contacting support, kindly provide all pertinent details regarding your payment. This information is crucial in allowing us to trace and address the issue more efficiently.
Your patience during this time is greatly appreciated. Rest assured, we are here to assist you every step of the way. We value your loyalty and are committed to ensuring you have a seamless experience with 1xbet.
Thank you for choosing to stay with us.
Warm regards,
The 1xbet Team
Replied
Money not credited
I m from india...
It's already 3 days ... deposited money on 1xbet but amount never credited..they just fooling us via bot message..I COMPLAINT already to customer care many times via chat support via email...but nothing happened...I already loose the hope...first i send the screenshot shot with UTR number..then they ask me bank statement..I provided all proof but nothing happened...my phone number [protected]...
1xbet is totally scammer..now it's 7th day ..but money never credited ...even I complain in every way...to customer support..chat email..but nothing happened..I deposited first 1000 then it's not credited..then again deposited 500 that also not credited..what a scam...even i complaint more than 50 times ...they gave so many excuse only..they ask me proof then provide proof...but nothing happened..I m so scared with this 1xbet app...other betting platform at least responsible but 1xbet is proved they scam.people money...here my screenshot..I advice people don't bet through 1xbet ...last time here also 1xbet respond my message nothing happened my 1xbet id is [protected]..guys here the proof how they sacm my money.attacging screenshot...6days is enough time to resolved issue but nothing happened ..
1xbet is scammer..I already attach the proof..their message same like 6 days u can watch in screenshot that I upload ... deposited 1000 on 1st October..no money credited..then I deposited on 6th October no money credited..they totally scam people ..I attached the proof ...guys u can see the screenshot shot no help from them..they just keep.saying same as in my screenshot.. nothing help it's all tactics of scamming
Guys I m gonna review after every two hour...I will upload every screenshot that their customers support reply..then u will know how 1xbet scam..be ready...must watch the screenshot then u realise how 1xbet ..scam n send message like a bot in customer support..I m uploading screenshot...in every two hour I will upload screenshot how they help then people u know how 1xbet scam...I deposited two times money ..money not credited...I want people show it live every two hour..how theyscam people n how the fool people..it's live now
Soon I gonna file complaint against Indian cybercrime website about 1xbet..
They illegally in India..looting money n scamming money.. people use to deposit money to play game n bet .but they not even credit money it's one week ..I didn't got money ..even today I deposited money it also not credited
Guys .must watch then u know how 1xbet scam...u gonna laugh..I m attaching the all screenshots of their customers support... definitely it's a scam..here we go...now they saying their are not their agent...so I paid to stranger.. hahaha ?...
Guys I show u live..their customers support said they are not their agent..then wtahs their UPI id doing in 1xbet...now the start giving excuse ..n scamming..I m attaching the proof...if their reply n I m showing my proof..then definitely u people know how 1xbet is scamming..just look on my screenshot
Not here only..I propagate with all proof the way scam people..now eat ur word that u trying to fool me with words...1xbet is pathetic
I gonna thrash u 1xbet everywhere u scammer..1xbet is scam..it's obvious if they really try to resolve my issue..I provided all the proof but nothing happened..just they use to bot message..if any one really want to solve the issue it can easily it's 4 days no money credited only reason behind it they use to scam common people hard work money.. pathetic 1xbet
Don't worry I will review about 1xbet in every platform..I already reported the I'd I deposited money...scammer 1xbet
Hahaha ?..omg guys never trust 1xbet..I m attaching a funny screenshot..the way here give me reply same like in my email like a bot..they just tried to best to scam customer money..read carefully their reply n see my screenshot.. exactly same message..it's look like bot .I m not hoping anymore my money 1xbet.. consider it that I gift u my money..thank God I didn't deposited bi amount...it's a lesson for me...u proved that 1xbet is scam..what kind of ur financial team..even i provided all the proof nothing happened..r u kidding ?...many betting app is better than u at least they not scam customer money...1xbet is fraud n scam..my intention only to make aware customer d..never try to deposit big amount..they hardly credit u...guys judge on my screenshot...they all messages like bot they way here reply...same way they reply in customer support...1xbet is scam..I know they not give me my money...it's a lesson for me...
It's already three days deposited money 1k not credited..it's so frustrating...I already complain more than 50 tunes..via chat support and email...I already send them screenshot shot of my payment..then they ask me bank statement..I provided bank statement..n all proof..but they keep saying me from three days that they send the issue to payment department...they keep repeating from 3 days but nothing happened...it's look like scam...very worst experience
I loose the hope..better i forget the money..I m writing this review bcoz people must aware about 1xbet...prefer other gaming platform rather than 1xbet...my no. +[protected]
The complaint has been investigated and resolved to the customer's satisfaction.
Thank you for your message and we sincerely regret the delay in receiving your deposit. Typically, the average time for a deposit to be credited is no more than an hour. However, depending on the workload of the payment system or bank, the transfer may take a little longer, up to several days.
We recommend contacting support through your account on the 1xbet platform website or application, if you have not already done so. This will help us resolve your issue faster. Please provide all your payment details there to speed up the process.
We appreciate your patience and are here to help. Thank you for staying with us.
Sincerely,
1xbet team
Thank you very much for bringing this situation to our attention. Our support specialists are already working on resolving your issue. We are very sorry for the long wait, and we will do everything possible to expedite the process. Since the transaction is processed on the payment system side, we need confirmation from the payment system representatives to locate the funds and resolve the issue, which may take some time. We greatly appreciate your understanding and assure you that as soon as the information is verified by the payment system and we receive a response, our support team will inform you promptly via email.
Best regards,
The 1xBet team
Don't worry,, and forget about the money .. after this they will ask you viedio of login details of your bank account and transaction history after that they will say they need that in MP4 format and again you will be in abyss... I am also fighting for my 13000...
Replied
1xbet is a scam
1xbet is one of the worst sites there is, I lost my authentication code, it's been 2 months since I managed to reset my account, they keep asking me for documents that they never take the time to check and they come back to ask for the same documents again and again and this has been going on for two months, I have all the messages saved, if you win a certain amount you will suffer martyrdom to be able to withdraw and via email they will ask you for the same documents over and over again... Scam.
Recommendation: Dont try this
The complaint has been investigated and resolved to the customer's satisfaction.
We sincerely apologize for the inconvenience caused. We strive to ensure that all processes are carried out quickly and easily, but unfortunately, security rules sometimes require more detailed checks, such as when disabling two-factor authentication. In order for us to provide this service, we need clear confirmation that you are the account owner, so we do not mistakenly grant access to third parties.
Please strictly follow all the instructions sent via email and provide all the necessary identity documents and verifications. The more accurately you’ve filled out your details earlier in account, the fewer documents will be required. However, if we have limited information, additional steps may be needed to verify the account holder’s identity. We appreciate your understanding and cooperation.
Best regards,
The 1xBet Team
1xBet sounds like it's giving you the runaround big time. Losing an authentication code shouldn't turn into a two-month ordeal of repetitive document requests. And when it comes to withdrawing your winnings, it seems like they’ve mastered the art of making things as painful as possible. Keeping all those messages saved was a smart move — it’s clear this platform is more about stalling than serving its users.
Very true...
Replied
Scammers... I paid 50k and did not credit into my account. Poor payment management system.
I would say 1xbet should shame of their payment system and worst customer support team. I paid 50k and did not credited into my bet account, it's been 3 days. I called almost 30 times to their customer care number [protected] they say our payment department is working hardly and wait for sometime. They never say when money will be credited also, very...
Read full review
Replied
1xbet does fraudulent practices with me
I lost access my account and cannot reset the password because I didn't fill out or link anything in the form, but I did make a deposit. Here I attached detailed screenshot of the deposit and I request you to find the account and link an email address to it so that I can reset the password and log in.
Here is my other information regarding the account...
1) My account number is: [protected]
2) My last deposit amount was: 149000/ bdt taka.
3) Last deposit time was: 11:36 am (Bangladesh local time) in the date of 03-05-2022.
4) The Agent Withdraw address is: (Chattagram Chattogram kumira Sitakundu pos)
Recommendation: They are not helpful to his clients
I already send an email to complaints@1xpartner.com. but till now I didn’t get necessary help. Please check my provided data, find my account and add my email so that I can Use my account.
We look forward to hearing from you and are prepared to promptly address your case and offer assistance. Have a great day!
Best regards,
Alex | 1XBET Team
Replied
Withdrawal not credited in my bank account more than 2 months
Dear Players, Alert‼️ 1xbet is a fraud company in India, I have been told by one of the Gaming host. There are many similar cases like mine where their agent has scammed money. I am one of the victim of 1xbet fraud. It has been more than 2months they haven’t credited my withdrawal money. In between I have called so many times to their customer support and...
Replied
30days gone deposit amount still not credited on my 1xbet account.
I am extremely disappointed with 1xbet company. It has been 30 days since I made a deposit and I still have not received my money back. I have contacted customer care numerous times and all they do is give me fake promises and do not follow through with their commitments. This level of incompetence and lack of professionalism is completely unacceptable. I would strongly advise against using this company for any transactions as they cannot be trusted to fulfill their obligations.
Recommendation: Never Use 1xBet. 1xBet is the Scammer Company. You will never receive the money back if your deposit or withdrawal amount is declined for any reason.
I am writing to bring to your attention that I deposited money into 1xbet account my accounts 31 days go, but the amount has not been credited to my account yet. The transaction was processed successfully from my end, and I have checked my bank statement to confirm that the funds have been debited from my account.
For the last 31 days, customer service has been stating things like "checking the payment department." It has been more than 31 days, and you are still checking a single transaction?
During the last 31 days, I have called customer service, and all I have received is a promise that my money will be credited to my account by the evening. When I call again in the evening, your customer care tells me that my money will be credited to my account within the next 24 hours.
Please look into this issue as soon as possible and provide me with an update on the status of my deposit. I would greatly appreciate your prompt attention to this matter and thank you in advance for your assistance.
Please write to complaints@1xpartner.com with details of your situation and also include your player identification details on the platform. We will try to resolve everything as quickly as possible.
Sincerely,
1xbet team
Replied
22days gone withdrawal amount still not credited on my bank account
Hello 1xbet,
Myself Karma, I have been scammed by 1xbet agent. I made a withdrawal amount of 1lakh rupees on 13th April 2024, as per 1xbet message withdrawal is successful completed on same day but it is still not credited in my bank account 22days gone. Looks like this is there common trick to scam people.
My experience with 1xbet customer support?
Till today I have called 20/30 times and still continuously calling 1xbet customer support team and also sent 7 emails with the latest bank statements for their reference but no response from them at all.
Whenever, I talk to 1xbet customer support team firstly they are very rude on the call, mainly boys.
There will be no positive response always gives fake assurances like money will be refunded back in my 1xbet account or will be credited back in my bank account within 24hours.
Most of the time they tell me that my request is forwarded for investigation team call after 2hrs and when I call them after 2hrs they will asked y me to send the latest bank statements or to wait another 24hrs, this is a repeated process.
And If you ask more questions they will just disconnect the call.
1xbet info-india email Team?
Till now I have sent 7/8 emails but there is not a single reply from them what I got is below auto generated ticket number-
Ticket number-#59434174 #59604719 #59789900#60258937#60602712
13.04.2024 09:00
Request ?2307630379 to withdraw funds in the amount of 50000.00 INR
13.04.2024 08:57
Request ?2307625569 to withdraw funds in the amount of 50000.00 INR
Please help me to recover my money, I need this money badly
Recommendation: Please be careful with 1xbet
Dear 1xbet Team,
Greetings,
Can you please give some updates as this is already been a 1months, my withdrawal amount is still not credited in my bank account.
In between I have shared all my required details latest bank statements and emails from both the banks to your support team.
I have been calling your Support team every day. Looks like they are not in position to help me or they don’t want too. They make lots of excuses, give false assurances and asked so many things to avoid this case. Every time I have to repeat my case on the call and have to share the bank statements after that nothing comes out.
Please let me know if this is scammed by your agent, I am mentally and physically exhausted. Please help
New tickets number- #[protected] #[protected]
Warm regards
Karma
Dear 1xbet Team,
Thank you for your reply.
Well, my complaint is about withdrawal not credited in my bank account already 26days gone.
On 13th April 2024 I have made 2 withdrawal request of amount INR 50,000 thousand each in HDFC bank and ICICI bank which is still not credited in my bank account. According to your app I got a message on same day 13th April 2024 where request is successfully completed.
I have been calling your 1xbet customer support daily till now I have made more than 20/30 calls and I have already sent 8 emails with bank statements but no use they always give fake assurance.
And I never got any reply nor an updates from your support team.
Please help me to get my withdrawal money.
Latest ticket Number FYA #[protected]
Thank you
Dear Sir/ Madam
It has been now 25days since I made a withdrawal request still it is not credited in my bank account.
Whenever I called 1xbet customer support they always give fake assurance and no reply from email support as well.
Now, I feel like I have been scammed by 1xbet agents.
I don’t know what to do, please help me.
My gaming id- [protected]
Thank you
If you haven't already, we kindly request you to submit your request through your player account on the 1xBet platform website. Your cooperation is greatly appreciated.
Thank you for your patience and understanding. We value your continued support and are committed to assisting you further.
Warm regards,
1xBet Team
Replied
Deposit issue
Dear team day before yesterday I deposited 15000 rs from my Paytm . Money debited from my account but not showing in my gaming account , it's been 48 hours still money not credited in my gaming id .it's really disappointing that I am your regular customer still I am facing this issue. Sharing screen shot of payment as well.. please check and resolve it as soon as possible. Its been almost 42 hours no resolution is given to me. No customer support given till now
Name - Rishabh Pundhir
Gaming id -[protected]
Recommendation: This happens to me for the first time playing from last 2 years
The complaint has been investigated and resolved to the customer's satisfaction.
We deeply apologize for the inconvenience caused by the delay. Please be informed that the maximum processing time for deposits is within 7 business days, excluding weekends. The processing duration may vary based on the deposit method utilized.
Furthermore, we kindly urge you to log your request through your player account on the 1xBet platform website if you haven't already done so.
Your patience is highly appreciated, and rest assured, we are available to assist you. We value your continued patronage and hope to see you stay with us.
Best regards,
1xBet Team
Replied
Мой депозит не был возвращен в течение второго года
Hello. My verification began in April 2022, and I received all the documents:
- a photo from my ID card;
- confirmation of payments (cards and statements on them);
- selfies with documents on the background of correspondence and selfies with a code;
- utility bill.
After that, they asked me for a video conference, I turned to the CEG, they told me you would pass verification, we would refund your money. I passed the video conference! But they still don't want to return the money to me and are withholding it! They started requesting all the same documents again, which they had already checked and said that everything was fine! The case is currently being handled by the CEG. They just ignore me in the mail now and don't reply to my messages! This is the second year! How can I not get my personal money back? Return my funds! I don't need your website, I'm not going to play on it! My account [protected]@mail.ru ! I DO NOT RECOMMEND PLAYING ON THIS SITE! LIARS AND THIEVES!
Claimed loss: 6917$
Confidential Information Hidden: This section contains confidential information visible to verified 1xBet representatives only. If you are affiliated with 1xBet, please claim your business to access these details.
Have you even read what I have written and what do you answer? CLOWNS! You only know how to answer according to a template without understanding or understanding
We regret that you have a negative impression of our company. When providing our services, we strictly adhere to all the rules of the website that players agree to upon registration, as well as the rules and laws established by regulatory bodies. The verification procedure for large transfers is carried out to ensure the security of these transfers and to prevent violations of rules, such as the use of others' personal data and bank accounts. We understand that this process may not be very pleasant and may take time, but it is mandatory. We hope for your understanding and cooperation to ensure a quick completion of the process and successful withdrawal of your winnings.
Best regards,
1xBet Team
Replied
There are no reason to believe account belongs you without then no respond and no ask other clarification
My names Jilacow Alasow Nuur my ID player [protected] I'm 1xbet VIP player account years later I win 1xbet casino jackpot over 100k then department security team ask documents then I send all documents required ask me my my passaport and my national iD card my mobile operator link profile. Then your respond said. There is no believe this account belongs you...
Replied
Deposit rejected by the operator
My id is [protected]
I did a payment of 1000 LKR on 20th April 2023 but after some time I got a notification saying Deposit rejected in the amount of 1000.00 LKR via epayment (Rejected )
I tried to connect customer care by using the online chat and calling facilities, but every time when I call them ended up with giving fake promises saying that the problem will resolve within one hour, but which never happens during the last three days.
I’m contacting them and this is the worst customer service I ever had.
Kindly, someone help me to solve this problem
Okey. Noted
Thank you for reaching out to us.
Currently our support team is reviewing your case. However due to the big amount of applications it can take far more time than usual.
We kindly ask you to give our support team a little bit more time and additionally we are asking to not duplicate your messages since it will lead to a longer response time.
We really appreciate your patience.
Best regards,
Alex, the 1xBet Team
Replied
Unpaid Winnings
Hi, my name is Chibueze. Bet ID: [protected]. Normally Ixbet is reliable, but I've been pissed off over the events of the past few days. I've lost a lot of funds playing on this website especially with virtual league bets, but recently went on a winning streak. However, two winning tickets I won in a virtual game has not been paid out till date. Title of game - "England league" ticket IDs "[protected]" by 12:21pm GMT+1 and " [protected]" by 12:24pm GMT+1 both on 14/04/2024. The customer service agents I spoke to on website just tell to hold on their experts are working on it without giving a concrete time frame for resolution. This is not rocket science, the win is right there and not paid out, just pay it out already. I've heard negative reviews about people losing money which I have not experienced before, but this is shaking my confidence. Please do something fast.
Sending a full screenshot
Yes, it was in the casino section, under virtual games. The name of the provider was not stated, but I attached a screenshot of the particular game in my initial post and in this reply
The complaint has been investigated and resolved to the customer's satisfaction.
Thank you for your patience. We want to assure you that your case is currently under review. Our team is actively investigating, and as soon as we have any updates or resolution, you will promptly receive feedback.
We appreciate your understanding and cooperation during this process.
Best regards,
Alex, the 1xBet Team
We need to know the detailed information about the game, you have been playing. Currently we cannot find this one in our system. Please, send us the full screenshot or the exact name of the provider
We will be waiting for your answer.
All the best,
Alex, the 1xBet Team
Our Department kindly asks you to provide some more information regarding your winnings.
Please specify in which section the game is played, and if it is a casino - the name of the provider.
We will be waiting for your answer.
All the best,
Alex, the 1xBet Team
Thank you for reaching out to us! My name is Alex, and I’m in charge of your case.
We will check the status of your situation with our Security Department and get back to you with information as soon as possible
All the best,
Alex, the 1xBet Team
Replied
Convenient betting and high-level service at 1xbet
I recently started using 1xBet for sports betting and am pleased with my experience. The platform offers a wide range of betting events, from football to tennis, and even esports matches. I am particularly pleased with the live betting options, which make the process even more exciting.
The 1xBet app is functional and easy to use. It allows you to quickly find the matches you are interested in, place bets, and track their status in real time. Additionally, 1xBet offers very competitive odds, making potential winnings even more attractive.
The customer support at 1xBet is courteous and responsive. They promptly helped me resolve an issue with withdrawing funds, which increased my trust in the platform.
I recommend 1xBet to anyone looking for a reliable and convenient service for sports betting. Here you will find good odds, a wide selection of events, and quality service.
The complaint has been investigated and resolved to the customer's satisfaction.
We truly appreciate warm words and positive feedback that you have posted about betting company! It is essential for us to receive proofs that our players are fully satisfied with their experience here.
Please do not hesitate contacting us in case of any questions or if you need further information about our processes. If there's anything we can do to enhance your experience further, please let us know. We wish you luck and successful bets!
Best regards,
1xBet Customer Support Team
1xBet Complaint 1382
Replied
Endless verification process and repeated document request evry 72 hours
I would like to file a complaint regarding the handling of my account verification and withdrawal request. My account has been under verification for an extended period of time. During this process, I have fully cooperated and submitted every document requested by the operator. Documents submitted: 1. National ID Card 2. Verification Selfie 3. Official...
Replied
Request for refund of deposited funds and review of account closure
I am filing this complaint against 1xBet regarding the unjustified closure of my account and the withholding of my deposited funds. My account ID is: [protected]. I deposited 99,000,000 Iranian Tomans into my 1xBet account using my own personal funds. Shortly after making the deposit, I received a request from the company to provide verification document...
Replied
10000 amount deducted from bank account but not credited to gaming id/account.
I am writing to report an issue regarding a UPI transaction that was marked as successful from my side, but the ₹10,000 amount has still not been credited to my gaming ID. Transaction Details: Gaming ID: 1622814167 Transaction Date: 17 May 2026 Transaction Time: 7:18 PM Amount: ₹10,000 Sender UPI ID: [protected]@oksbi Recipient UPI ID...
Replied
They asked for e mental health medical certificate for reopening my id then I submitted but they are not opening my account
You requested a medical report from me in order to reconsider reopening my account, specifically to confirm that I do not have a gambling addiction. Following your request, despite my fear, embarrassment, and concerns regarding my personal privacy, I visited a doctor and submitted the medical report. The report clearly states that I do not have any...
Replied
Withdrawal issue and no response after submitting succession certificate
I am writing to file a complaint against 1xBet regarding an unresolved withdrawal and lack of response from their security department. My father was the original owner of the 1xBet account id: [protected]. Before his death, he shared the account information with me, as he had been seriously ill for a long time and was unable to complete the required security...
Replied
1xbet is a big scam.
I am writing to formally lodge a complaint regarding a serious issue I have encountered with my account. Account Number: [protected] Name: Rekha Akhter Khatun I created my account through an agent, as I was completely new to the platform and unfamiliar with the full registration and verification process. After opening the account, I made a deposit with the...
Read full complaint
Replied
Didn’t receive my deposit amount
I made 2 deposits of 10,000 each, total of 20,000 on 30th March 2026 but money is not credited to my account. The support was poor, always giving me the same reply, no Estimated time of resolution stated. Just asking me to wait and wait . Also giving me fake promises . It has been 20 days till now and still I didn’t receive my amounts . The experience with...
Replied
Deposit not credited / missing funds
On October 11, 2024, I made a deposit of 6300 Russian Rubles to my 1xBet account. My player ID: 842905331. The payment was successfully deducted from my bank account/card. The funds never appeared in my 1xBet balance. I immediately contacted support and received payment request number: 321947. Support told me to wait. It is now April 15, 2026 — more than...
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Account personal data correction,verification and withdraw on 1xbet betting company
I have provided all the requested information to 1xbet security department but haven't had any response from them since 12 march 2026.so I need response from them am ready to provide any documents to them . All documents were original and submitted as per your instructions. The prolonged silence violates your own Terms & Conditions (Clause 2.15 / Clause...
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1xbet
I am issuing this as a final notice with deep frustration and disappointment regarding your actions. I have repeatedly made it clear that my account was not linked to any registered email address. In that case, I do not understand how or on what basis you claim that I personally requested a self-exclusion or account block. This is completely illogical...
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Wrong result on betslip when official result is different
Dear 1xbet and greetings, My user ID is [protected] BET SLIP ID [protected] GAME: ESTUDIANTE MARITIMO VS SV DEPORTIVO NACIONAL There is a wrong score number on the my bet slip and I have the official website link of fifa and the full live match video showing the score is 0-5 till the whistle is blown and not 0-6 as show on my bet slip, this is the...
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1xbet scam
I opened a account and using it without any problem without linking my email or phone number. Suddenly your team block my id and told me I have report that I got gambling addection. If I had gambling addection will I mail you to block my id when I have fund on my account. I had no emaii linked why they told me I have request to block my id? I am really...
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Urgent Complaint: 1xBet Account Block Issue (ID: 1170471931)
I am Sharipova Umida, a user of 1xBet (Account ID: 1170471931). My account has been blocked for more than two weeks, and my account balance now shows 0, despite the fact that all funds deposited are my personal money. Most of my deposits (70–80%) were made via Mobcash terminals, and only 7–8 times via Paynet with my plastic card. I also have the Paynet...
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Online sports betting account and withdrawal service
I am a user of the 1xBet online betting platform. My account ID is 752668301 I completed all the required verification procedures requested by the company. After that, the operator instructed me to log in to my gaming account and follow the instructions provided. When I logged in, I saw a message from the security department stating that my withdrawal...
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Deposit not received in my 1xbet account
I am writing to report an issue regarding a recent deposit I made to my 1xBet account, which has not yet been credited. Username: Tauseefnoor26 Amount Deposited: PKR 500 Payment Method: EasyPaisa EasyPaisa Phone Number: [protected] Transaction ID (TID): [protected] Date and time: 6 March 2026 at 1:23 Account: [protected]
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1xbet
I am submitting a formal complaint against 1xBet regarding the non-payment of my deposit and winnings. My Gaming Account ID: [protected] My Registered Email Address: [protected]@gmail.com I am contacting and submitting this complaint from my registered email address associated with the gaming account. Despite providing all required verification...
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1x bet scammed my deposit fund with winning money and block my account
I am submitting a formal complaint against 1xBet regarding the non-payment of my deposit and winnings. My Gaming Account ID: [protected] My Registered Email Address: [protected]@gmail.com I am contacting and submitting this complaint from my registered email address associated with the gaming account. Despite providing all required verification document...
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Fund freezing
Dear Sir/Madam, I am writing to formally lodge a complaint regarding my account with the following details: Gaming ID: [protected] Registered Email: [protected]@gmail.com Account Name: Mehedi Hasan Despite submitting all the required verification documents as requested, my deposit along with my winnings has not been released. I have fully cooperated with...
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Deposit not credited
I deposited ?2,000 into my 1xBet account using PhonePe two days ago, but the amount has still not been credited.I have reached out multiple times through the payment query section and live customer support. Every time I contact support, I only receive generic template responses. When I followed their instructions to create a formal deposit request, the...
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Block appeal
My Name is Rakib Hasan Joy. My 1x bet ID is 1336362329.. My 1x bet ID has been blocked.. I have submitted all orijinal Gambling addiction. Security request vidio call and I acceppted. But they rejected again.5 month I have been waiting but all orijinla document they have been rejected.. Please allow me to withdraw money from my account.. If you want you...
Read full complaintYes, 1xBet takes the security and privacy of its users seriously and employs advanced security measures to protect their personal information.
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1xBet was established in 2007 and has been in operation for over a decade, providing its services to users around the world.
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