- All
- Reviews only
- Complaints only
- Resolved
- Unresolved
- Replied by the business
- Unreplied
- With attachments
Replied
Over payment rs.50000
: Sir am deposit amount PKR Rs 50,000.00 on till ID [protected] AB Mobile Trx ID [protected] but received amount at my 1xbet account only Rs 25,000.00 Please help me return my amount at jazzcash account [protected] Abid Hussain
Recommendation: Play this game
Solve my problem
The complaint has been investigated and resolved to the customer's satisfaction.
Thank you for reaching out to us. We acknowledge the challenges you’ve encountered, and we are committed to resolving them promptly.
To assist in reviewing your transaction, we kindly request the following details:
1.Your gaming ID:
2.Date of the transaction:
3.Time of the transaction:
4.Amount involved:
5.Payment system used:
6. Screenshot of the transaction:
Having this information will enable us to investigate the transaction efficiently and address any concerns you might have. Once we receive the necessary details, our team will promptly review your case and get back to you with relevant information.
To keep your personal information private, please contact us at public.relations@1xpartner.com and send your data there
We look forward to resolving this matter for you.
Best regards,
Alex, the 1xBet Team
Replied
1XBet Stolen My Money
I asked why the account was closed The security team did not respond. I said that the security team had stolen the money.So what I want to say to my friend is that 1Xbet will not do anything to your account if you lose. If you win, your account will be closed for no reason and your money will be stolen from 1xbet.This site no fair this game is big scam.
My ID is [protected]
My email address is thinyunwe5@gmail.com
My account has been closed without being allowed to withdraw the money. I haven't withdrawn the money in the account. That's why I'm sending you emails all the time. Please check again, I haven't made a withdrawal yet.If you don't ask me to play, I will allow you to withdraw money from my account.
The complaint has been investigated and resolved to the customer's satisfaction.
Thank you for reaching out to us and expressing your concerns. We understand your frustration regarding the account blockage. It is essential to clarify that we do not take such actions without valid reasons.
Upon thorough investigation by our security department, it was discovered that there were multiple accounts associated with your details. Please note that the creation of multiple accounts is strictly prohibited according to our institution's rules and regulations.
Before registration, all clients are provided access to our company rules, and it is assumed that they have read and consented to these regulations. All pertinent information can be readily found on our official website: https://1xbet.com/en/information/rules
We prioritize responsible gaming and consider multiple account registrations a serious violation of fair play principles. This practice is against our policies.
Regrettably, due to the breach of our policies, the decision to uphold the account blockages has been finalized. However, it's important to note that the funds have been successfully credited to your account as per our obligation.
We have indicated the rules that were violated and led to blocking of accounts:
2.28 Each registered customer is allowed to have only one account. Customers are allowed to register only one account per family, address, e-mail address, IP address, credit/debit card, e-wallet or electronic payment method. Persons otherwise associated with a customer will not be allowed to register on the website.
2.30 In the event of duplicate registration (including registering under a new name), the submission of someone else's, invalid, or forged documents (including those that have been edited by using any kind of software or graphic editor) the company is entitled to take any reasonable measures including but not limited to cancelling all bets and suspending all transactions for the duration of their investigation, and to proceed with full verification of the account once any documents required for the verification procedure have been requested.
Thank you for your cooperation and understanding.
Sincerely,
Alex, the 1xBet Team.
Thank you for reaching out to us and sharing your feedback.
Verification procedures are a standard practice in all betting companies, including ours. Verification is the way to secure your account and an additional review in case of suspicious transactions. We are upmost interested in protecting your account and your interests. Verification is done only once. After that, all withdrawals are processed in a short period of time.
Our team endeavors to expedite the verification process and reach a decision as swiftly as possible. Although, to assist you further, could you please provide us with your account ID? This will enable us to locate your request in our system and address your concerns promptly.
Thank you for your understanding and cooperation. We aim to resolve this matter for you as efficiently as we can.
Have a wonderful day!
Best regards,
Alex, the 1xBet Team
Replied
Correction appeal
I messaged the customer support and email but you did not give a satisfactory reply and later ignored my email and did not reply.
I made an accumulator that includes Eintracht Frankfurt VS POAK.
I bet on Under 9.5 saves but after the game ended and showed 10 saves and a loss.
I disagree with this result because you may also know Google, Sofascore, Livescore, Flashscore, and Futmob are official websites/apps for Live Score and Stats.
They showed 9 saves in total, 3 from Eintracht Frankfurt and 6 from POAK.
After all, there is no reason to trust only 1xbet without trusting these 4-5 official sites & and I also have a video of all the balls saved by the goalkeeper (Where the goalkeeper has saved only 9) even though the full match is not available yet.
You can also check and research these websites/apps.
Hope you guys will pay attention to it and follow up and solve this case.
I would be grateful if you could solve it.
I also attached screenshots from all official sites/apps.
Gaming id: [protected]
Betslip number:[protected]
The complaint has been investigated and resolved to the customer's satisfaction.
Thank you for contacting us regarding the discrepancy in the calculation of your bet.
To assist you further and address this matter accurately, could you please provide the source from which you believe the bet should be resettled? Your input will greatly aid our investigation into your case.
Rest assured, once we have the necessary information pertaining to your situation, we will thoroughly review it and provide you with a comprehensive response.
We appreciate your cooperation and patience in this regard.
Best regards,
Alex, the 1xBet Team
Replied
Clear strategy of scamming in third world countries
1xBet is clearly having misleading behavior for 3rd World Countries because their strategy is clear and not hidden.
1st - They want to abuse lack of jurisdiction in African/SE Asian countries by clearly scamming their customers
2nd - Their Support Services are clearly made to be as slow and painful as possible, this is a known strategy that tries to introduce lack of patience in the customers and push them to abandon the pursuit of a solution with their money
3rd - They need to get investigated asap.
Recommendation: Don't get close to this website, trust me.
The complaint has been investigated and resolved to the customer's satisfaction.
Thank you for reaching out to us, although we understand your concerns, it seems there might have been an issue that needs further investigation. We value your feedback and would like to assist you in resolving any problems you might have encountered.
To assist you better, could you please provide more details about your recent experience? Sharing specific information related to your case will help us thoroughly understand and meet your needs. Feel free to include any relevant context or specifics to facilitate a swift and comprehensive assistance. Also, for us to identify you, please provide us with your gaming id
We genuinely care about our players' experiences and strive to ensure a positive gaming environment for everyone. Your cooperation will help us better understand and resolve any potential issues.
Looking forward to hearing from you soon.
Best regards,
Alex, the 1xBet Team
Replied
1xbet kazanan bahsimi düzeltmiyor
1xbet kazanan kuponumu kaybetti̇ gösteri̇yor. [protected] numaralı kuponumda bulunan barracas-gimnasia maçına 22.5 şut bahsi oynadım. Bahsim resmi kaynaklara göre kazanmış olmasına rağmen kuponumu duzeltmiyorlar. Mail üzerinden cevap vermiyorlar. Attığım videolara açıklama bile yapamıyorlar. Açık açık hırsızlık yapıyor. 1xbet dünyanın en büyük dolandırıcı şirketi olmuştur. Derhal kuponumu düzeltin
Recommendation: Asla üye olmayın çok mağdur ediyorlar
The complaint has been investigated and resolved to the customer's satisfaction.
Bize ulaştığınız ve görüşlerinizi bizimle paylaştığınız için teşekkür ederiz.
Kayıtlarımıza göre, son bahis sorgunuzla ilgili olarak zaten bir danışmanlık hizmeti almışsınız gibi görünüyor. Ekibimiz tarafından verilen yanıtın tatmin edici olduğunu ve endişelerinizi gidererek talebinizin çözümlenmesini sağladığını umuyoruz.
Başka sorularınız olursa veya yeni sorularınız ortaya çıkarsa, lütfen bize ulaşmaktan çekinmeyin. Ekibimiz size yardımcı olmaktan ve bahis deneyiminizin mümkün olduğunca sorunsuz geçmesini sağlamaktan mutluluk duyacaktır.
Anlayışınız ve işbirliğiniz için teşekkür ederiz.
Saygılarımla,
Alex, 1xBet Ekibi
Replied
Very bad. Only those people know who are victim. I request all of 1xbet user avoid this bookie
Negetive
I just another question 1xbet give any amount of interest for use my money 6 day even I dont know I got back my deduct money, its also added that for complaints a file in complaintsboard.com I lose another 2000 by mention agencys official humayon rashid, I have many proof againg humayun rashid they have no action against him rather they protect him..
Recommendation: Avoid 1xbet bookie.
The complaint has been investigated and resolved to the customer's satisfaction.
I hope this message finds you well.
We value your feedback, and we wanted to inquire whether your case has been resolved satisfactorily.
Your experience is important to us, and we want to ensure that any concerns you've raised have been addressed. If the matter is still pending or requires further attention, please let us know so that we can assist you promptly.
Your feedback is greatly appreciated, and we are committed to ensuring a positive experience for you.
Thank you for your time and cooperation. We look forward to hearing from you.
Best regards,
Alex, the 1xBet Team
1xBet Complaints 1287
Replied
My account has been blocked by mistake from your security department
Hello
I am a customer on your site and my account has been blocked by your security Department i sent all the necessary documents and answered all the questions but still my account got blocked i think it might be fraud that you block peoples in my gaming account there was approx 2300 usd or more i want my money
Hope you Understand'
Claimed loss: 2300 usd
Desired outcome: I want my money back or unlock my account for betting thank you
Confidential Information Hidden: This section contains confidential information visible to verified 1xBet representatives only. If you are affiliated with 1xBet, please claim your business to access these details.
This is totally abusive because you guys are not even replying to in email and not also here what is the problem?
But security team is no longer responding to my emails i would like to be contacted to my registered email for further verification
They don’t even handle the greed of about 2300 usd please stay away from this website these are fraud they blocks accounts without any refund but when you loss they would not ask you for any documentation but if you win some money they will definitely block your account be careful
As of now, we do not have sufficient evidence to confirm your ownership of the account. The verification process requires accurate documents and proofs to establish the account's rightful owner.
For the completion of the verification process, we kindly request you to provide the necessary documents and proofs that demonstrate your ownership of the account. Until we receive the appropriate and valid documentation, the verification process will remain pending.
Your cooperation in this matter is crucial, and we appreciate your understanding as we work together to resolve this issue.
Should you have any queries or need assistance in providing the required documentation, please do not hesitate to reach out to us. We are here to assist you throughout the process.
Thank you for your attention to this matter.
Best regards,
Alex, the 1xBet Team
Replied
1xbet Deposite Issue
Hello,
I deposited tk 15,000 through Upay Rapid, but my money hasn't been deposited in my account for the last 48 hours. I already wrote an email, but they said my player ID does not match. I provided them with all proof, including screenshots and videos. I want my money back as soon as possible.
Player ID: [[protected]]
The Bangladesh support is very slow, and I send emails to [protected]@1xbet-team.com
There has been no replay yet. My previous experience wasn't good, so I filed a complaint here.
Thanks
Desired outcome: I want my money back, and I have all the proof, including the video. I will submit all the proof once asked.
Confidential Information Hidden: This section contains confidential information visible to verified 1xBet representatives only. If you are affiliated with 1xBet, please claim your business to access these details.
This complaint has been resolved automatically due to user's inactivity.
We deeply apologize for the inconvenience caused by the delay. Please be informed that the maximum processing time for deposits is within 7 business days, excluding weekends. The processing duration may vary based on the deposit method utilized.
Furthermore, we kindly urge you to log your request through your player account on the 1xBet platform website if you haven't already done so.
Your patience is highly appreciated, and rest assured, we are available to assist you. We value your continued patronage and hope to see you stay with us.
Best regards,
1xBet Team
Replied
Complain against bd agents of bangladesh
For Last 51hr+ I havent received my deposit on my account. I send at least 100 emails regarding this. But they couldnt solve. Whenever I ask what about my deposit they says no update. They have live chat that dont deals with payment solution which requires most. My user ID: [protected] Gaming ID that was used for deposited in: [protected] Transaction Date and time: 28th June 7:21 AM Transaction ID: 730O2OZG Amount: 25000 BDT
Read full review of 1xBet and 2 comments
Replied
Deposit pending no reply
One of my deposit is pending... Which I deposited on 20 june today is 24 june.. They are replying with the same mssg but they are not giving my deposit not to me not in my gaming account.. I want my money..
My gaming id is [protected]
My name is muskan
Please help. Me
300rs I already lost due to their negligence
Now again and again this is happening..
If I didn't receive it... I'm saying good byeto this site.. I have shared the screenshot for more details
Claimed loss: 310
Desired outcome: 310
Confidential Information Hidden: This section contains confidential information visible to verified 1xBet representatives only. If you are affiliated with 1xBet, please claim your business to access these details.
This is so disappointing for me... My withdrawal is not received they are saying that it's is confirmed by operator but didn't receive in my account 500rs and my deposit is also pending i have made several complaints before this I lost 300 also due to company negligence now again
My gaming is [protected]
Muskan is my name
Sharing screenshots
This complaint has been resolved automatically due to user's inactivity.
You need to take action immediately. Contact their support one more time, and if they don’t resolve it, escalate to their higher-ups. Make it clear that you're serious about leaving and will share your negative experience publicly. Don't let them keep your money. If they don’t fix this fast, find a more reliable platform for your gaming. Your time and money are too valuable to waste on poor service.
Replied
Deposited amount of 5000 not credited into my account
I deposited 5000 inr, in my 1xbet account on 21st june 2024 but no amount was credited to my account. I checked with the 1xbet support team by submitting all relevant documents but till today no reply from the team.
Almost a day now, no reply and no solution, what are you thinking 1xbet team and your partners.
My gaming ID: [protected]
Date of the transaction: 21 june 2024
Time of the transaction: 11:22 pm (Indian standard Time)
Amount involved: 5000
Payment system used: UPI Fast
UPI Transaction ID : [protected]
Confidential Information Hidden: This section contains confidential information visible to verified 1xBet representatives only. If you are affiliated with 1xBet, please claim your business to access these details.
Dear Team,
This is not a withdrawal request, I deposited 5000 into my 1xBet account, but the 5000 is not showing in my 1xBet account.
It's already been 1 week,
Request you to kindly help and resolve.
For your convenience, please double-check that your withdrawal request has been properly submitted through your player account on our website.
Thank you for your patience and cooperation in this matter. Your satisfaction is our priority.
Sincerely,
1xBet Team
Replied
Deposit rejected by the operator
I did a payment of INR 50000 on 03.05.2024 but after some time I got a notification saying Deposit rejected in the amount of INR 50000 via epayment (Rejected) I tried to connect customer care by using the online chat and calling facilities, but every time when I call them ended up with giving fake promises saying that the problem will resolve within one...
Replied
My account is temporarily blocked
Dear team
I am rahul arora my account got blocked 180 days ago.they said me we will investigate the matter and we will unblock the account after 180 and u can withdraw ur funds i have a very big balance in tht.now they are not replying me of any email.when ever i contact them on call they said do not call us email is only solution.pls guide me what can i do now.neither i need to complaint against them.i had already give. Each and every proof of transaction they asked.earlier also i complained to u.u told me to wait for 180 days.now 180 days are over kindly tell me.
Name rahul arora
Ph no [protected]
Email id [protected]@rediffmail.com
Account id [protected]
Claimed loss: 177850
Desired outcome: I need my hard earned money back
Confidential Information Hidden: This section contains confidential information visible to verified 1xBet representatives only. If you are affiliated with 1xBet, please claim your business to access these details.
Dear team
I had already raised the concern but there is no reply from them.pls comfirm me what is the next step.shld i contact e curacao . If u are unable to handle my situation.this is not fair
Pls resolve this
We look forward to hearing from you and are prepared to promptly address your case and offer assistance. Have a great day!
Best regards,
Alex | 1XBET Team
Replied
1xbet
Hai
In this [protected] betslip
There are three soccer matches
Which I've selected over goals In that group
Two matches are settled and scored 9goals
And one match has after half it has been canceled because of weather!
Hence my betslip still unsettled to win !
Kindly discuss the matter , how its going to processed further.!
The support team in call has no idea ,
Confidential Information Hidden: This section contains confidential information visible to verified 1xBet representatives only. If you are affiliated with 1xBet, please claim your business to access these details.
I've emailed more than 6 six times , still no response
And general team replied the same message " in processing " for my 22 emails ...
It's been 21 days now ..
What kinda of services is this ?
If security and compliants are also not caring means
How can we trust 1xbet ?
Greetings
I've done a deposit on 5th july at 07.04 pm
Which has not credited in my account till now !
I've submitted all the documents to their email
I have got any response till now
As per the they a deposit suppose get credit in 3 hours max
I waited patiently
Till now I got nothing happened
I've done a deposit on 5 th july 2024
Which is 8 days ago
My ticket number
[protected]
I've emailed them
No response at all
So I've call them in app
They asked to submit bank statement on 7th
I've done asked to wait
Again I called them 8th
They again asked to submit the documents of bank statement till 9th
Asked to wait for two days
Today again when I I spoken the advisor Again asked to submit the UPDATE BANK STATEMENT TILL TODAY
TILL NOW THEY HAVE DONE NOTHING
I've added the compliants team email too
It's been three days they haven't responded too
In last 5 calls from 48 hours,
They advisors in call say is
" We forward your request to payment ,
Send a new update bank statement
Or
We didn't get any response from payment team "
Very very worst customer support
I've been constantly writing and submitting
Fix it soon please
Anyone there in this platform to fix the issue @1xbet ?
Anyone from 1xbet care to reply?
Or
This will be just fixed as resolved without giving any solution huh?
This complaint has been resolved automatically due to user's inactivity.
Replied
Deposit not credited since many days
On 10 june 2024 I deposit 300rs two times using UPI QR option but I recieved only one of them ... But the customer care executives told me that both the transaction are successful but it's not true only 300rs recieved one of the payment was not deposited
My gaming id is [protected]
I want to take action on it 5 days.has passed since this incident .. I want my 300rs
Claimed loss: 300
Desired outcome: 300
Confidential Information Hidden: This section contains confidential information visible to verified 1xBet representatives only. If you are affiliated with 1xBet, please claim your business to access these details.
It's more than 7 days nd i don't receive any deposit
They are saying transaction is complete but I'm not that dumb
It's been 7 days now they are not taking any action there executive told me that this amount is credited but it.is not
For your convenience, please double-check that your withdrawal request has been properly submitted through your player account on our website.
Thank you for your patience and cooperation in this matter. Your satisfaction is our priority.
Sincerely,
1xBet Team
Replied
Deposit not credited issue
Gaming id [protected]
Amount 300rs
Deposit not credited
I'm providing the screenshots of the payment
There is no response from your side... I have trying allday
Claimed loss: 300
Desired outcome: 300
Confidential Information Hidden: This section contains confidential information visible to verified 1xBet representatives only. If you are affiliated with 1xBet, please claim your business to access these details.
Sir they are saying that the transaction has been completed but didn't recieved it
I have made two deposits but I received only one I have tried every possible way no one is helping me
My gaming id is [protected]
I'm uploading both payments
We deeply apologize for the inconvenience caused by the delay. Please be informed that the maximum processing time for deposits is within 7 business days, excluding weekends. The processing duration may vary based on the deposit method utilized.
Furthermore, we kindly urge you to log your request through your player account on the 1xBet platform website if you haven't already done so.
Your patience is highly appreciated, and rest assured, we are available to assist you. We value your continued patronage and hope to see you stay with us.
Best regards,
1xBet Team
Deposit got rejected but money was deducted from bank
Hello sir, Today morning I've deposited ₹2000 in my 1x bet account number [protected] today at 6:53am on your upi id: [protected]@yespay and the transaction was successfully made also money got debited from my account but it was rejected by the operator. Please help me as soon as possible
Claimed loss: ₹2000
Desired outcome: Money is still not received in my 1x bet account or my bank account
Confidential Information Hidden: This section contains confidential information visible to verified 1xBet representatives only. If you are affiliated with 1xBet, please claim your business to access these details.
Replied
Deposit Rejected And Amount Debited!
I have deposit 4000 and 2000 inr on 8th june 2024 , I even talked to there customer care they told I will receive the deposit after resolving and gave them necessary document and utr and in morning I am seeing my deposit rejected by operator! And most of the time no operators are available!
Attaching necessary documents below.
1xbet User Id : [protected]
Please do needful
Confidential Information Hidden: This section contains confidential information visible to verified 1xBet representatives only. If you are affiliated with 1xBet, please claim your business to access these details.
This complaint has been resolved automatically due to user's inactivity.
If more than 10 days have passed please write to us by email: complaints@1xpartner.com
We will try to review and resolve your situation.
Best regards,
1xBet Team
Replied
1xbet promotions
Hai
Do 1xbet genuine give the promotions?
There is section called PROMO POINTS
According to deposits & play every 24 hours or so we can request but after so many never seen any promo points are rewarded after so much deposits & betting
When I check with support team
They yelled and hung up badly
Is it fair or not to ask about promotions!
what is this atrocity?
And
DO THEY REALLY HAVE ACTIVE PROMOTIONS
All they are fake?
Jackpots, draws etc!?
Of course, I aware of the terms & conditions, I m not newbie mate...
I've been playing in 1xbet from long time
Never seen anything welcoming promotions
My I'd [protected]
And without me acknowledging, it's been showing as resolved
Seriously guys !
Regarding your question about whether 1xbet genuinely gives promotions, 1xbet does offer various promotions and bonuses to its users, including promo points, jackpots, draws, and more. However, the effectiveness and fairness of these promotions can vary based on individual experiences and circumstances.
To verify the legitimacy of promotions and address any concerns you have, I recommend reviewing the terms and conditions of the promotions on the 1xbet website or contacting their customer support again to seek clarification in a calm and respectful manner.
Replied
Deposits not received.
19/5/2024 5.30PM GMT+8
Made a deposit amounting of RM 340 but 1xbet show me fail, but money was deducted from my bank as well. Ask the live chat, they ask me to wait 6 hours, after 6 hours they ask me to wait for update again. Seems like and endless waiting. Not sure are they scamming or what but only keep on asking me to wait. Being waiting for whole day. I don't think an instant deposit take up to more than 1 day to proceed.
Desired outcome: Please proceed my deposit or refund.
Confidential Information Hidden: This section contains confidential information visible to verified 1xBet representatives only. If you are affiliated with 1xBet, please claim your business to access these details.
This complaint has been resolved automatically due to user's inactivity.
We kindly ask you to verify that your withdrawal request has been submitted through your player account on our website. Your cooperation in this matter is highly appreciated.
If more than 10 days have passed please write to us by email: complaints@1xpartner.com
We will try to review and resolve your situation.
Thank you for your patience and ongoing support. Rest assured, we are dedicated to resolving this matter promptly.
Warm regards,
1xBet Team
Replied
Withdrawal issue from 27th April
Hi Team,
My account number is [protected]. I made a withdrawal of amount 3000 on 27th April. After few mins I got the confirmation of the withdrawal but I haven't received the money into my bank account. Please find the screenshot of the withdrawal.
I already provided my bank statement over email multiple times but still I haven't received my withdrawal.
DISAPPOINTED WITH YOUR SERVICES.
Thanks
Dilwar Singh
Claimed loss: 3000
Desired outcome: 3000
Confidential Information Hidden: This section contains confidential information visible to verified 1xBet representatives only. If you are affiliated with 1xBet, please claim your business to access these details.
This complaint has been resolved automatically due to user's inactivity.
We kindly ask you to verify that your withdrawal request has been submitted through your player account on our website. Your cooperation in this matter is highly appreciated.
If more than 10 days have passed please write to us by email: complaints@1xpartner.com
We will try to review and resolve your situation.
Thank you for your patience and ongoing support. Rest assured, we are dedicated to resolving this matter promptly.
Warm regards,
1xBet Team
Replied
Deposit has not been credited for 24 and bank account has already credited the money
My name is banjop.. I have deposited ₹ 500 money on 23-april -2024 to 1xbet through qr code google pay facilities provided by the 1xbet team, my money has already been credited from bank account.. But my money has not been deposited in my 1xbet account... I am very frustrated as the 1xbet help team did not give any answer if my money will be deposited or what.. I have send more than 8 mail.. But there reply is they solve by there specialists.. But it already 3 week my issue has not been solve and my money was not credited.. I want to request to please resolve this... I have been so much frustrated since I cannot bet
Claimed loss: 3 week of no betting please resolve fast and deposit my 500 in my 1xbet account
Confidential Information Hidden: This section contains confidential information visible to verified 1xBet representatives only. If you are affiliated with 1xBet, please claim your business to access these details.
This complaint has been resolved automatically due to user's inactivity.
Replied
Deposit not credited since many days
My game id is [protected]
UTR reference no is - [protected]
Date 11 may time- 8:21 pm
reciever I'd-
[protected]@indianbk
my UPI I'd- [protected]@kotak
Confidential Information Hidden: This section contains confidential information visible to verified 1xBet representatives only. If you are affiliated with 1xBet, please claim your business to access these details.
This complaint has been resolved automatically due to user's inactivity.
We're sorry for the delay in processing your deposit. It usually takes from a couple minutes to 7-14 business days to go through (excluding weekends). Please note that processing times may vary depending on the deposit method as well as the workload of the payment system itself.
If the funds are not received within the specified time, please contact info-ind@1xbet-team.com with the details of the transfer: date, time, amount and a screenshot of the deposit. We will check and make sure that your issue is resolved.
Best regards,
The 1xBet Team
Replied
Deposit not credited on 1x account
Transaction Details
Reference ID: [protected]
Bulk Payment Reference Number: 0
Transaction Type: Within PNB Payment
From Account: [protected]
Transaction Date:(dd-MM-yyyy): 09-05-2024
Time - 13:58:06
To Account: NAVJOT TRADERS
Beneficiary Account No: [protected]
Beneficiary Bank Name: PUNJAB NATIONAL BANK
Beneficiary Branch Name: PUNJAB NATIONAL BANK
IFSC Code: PUNB0015300
Transaction Amount: INR 1,00,000.00
Remark: 35a4f90*
Next Authorizer: No More Approval Required
Transaction Status: Success
Confidential Information Hidden: This section contains confidential information visible to verified 1xBet representatives only. If you are affiliated with 1xBet, please claim your business to access these details.
This complaint has been resolved automatically due to user's inactivity.
If this transaction was made in error or without your consent, it's crucial to contact your bank immediately and report the issue. Provide them with all the transaction details and ask them to investigate. If this was a payment to 1XBet that you want to dispute or clarify, get in touch with their customer support and explain the situation, referencing the transaction details. Keep all related documentation and correspondence for your records. Taking quick action can help in resolving any misunderstandings or errors.
Replied
Deposit not credited
They are doing this again and again payment deducted but they are not credited in my game account facing it again no refund has been. Issued.. I made two payments mailed them talk to customer care nothing happen
My game id is [protected]
UTR reference no is - 1. [protected]
2. [protected]
Date 11 may time- 8:21 pm
Date of second 13 may time - 9:15pm
reciever I'd-
1. [protected]@indianbk
2. [protected]@mahb
my UPI I'd- [protected]@kotak
Claimed loss: 600
Desired outcome: 600
Confidential Information Hidden: This section contains confidential information visible to verified 1xBet representatives only. If you are affiliated with 1xBet, please claim your business to access these details.
This complaint has been resolved automatically due to user's inactivity.
Honestly, I would keep pushing customer support with all your payment details and screenshots. It might be effective to reach out to them on social media for a faster response. If you still get no help, consider contacting your bank to dispute the charges. Sharing your experience on forums or review sites can also help put pressure on them.
Replied
Payment of 50000 rs not deposited in batting account
Sir I deposit amount of 50000 rs on 21st april 2024 via bank transfer new method to mamta enterprise... Amount deducted from my bank account... But not credited in my batting account... After many emails and hotline calls... Only one reply regular.. Our specialists are working on issue.. Plz wait... Sir what I can do... Where I can report this issue... Plz solve it.. Account i'd...[protected]
Confidential Information Hidden: This section contains confidential information visible to verified 1xBet representatives only. If you are affiliated with 1xBet, please claim your business to access these details.
Very bad experience with 1x bet...50000 rs scammed with me
This complaint has been resolved automatically due to user's inactivity.
Immediately contact your bank to report the issue and see if they can assist with reversing the transaction or provide guidance on next steps. Continue to follow up with 1XBet customer support regularly, and document all your communications. If the issue remains unresolved, consider seeking help from a legal advisor familiar with online transactions. Additionally, sharing your experience on forums and social media might help get the company's attention and expedite a resolution.
They are not replying there as well I tried every possible way.. talked to executives
Same problem I'm facing by fast QR method
About 1xBet
Sports Betting: 1xBet offers an extensive range of betting options on a wide array of sports. From popular sports like football, basketball, and tennis to less common ones such as esports, the platform has it all.
Casino Games: Apart from sports betting, 1xBet also offers an online casino with a variety of games like slots, table games, live casino games, and more.
Other Betting Options: The platform also offers a range of other betting options like lottery games, financials, and more.
Global Presence: 1xBet has a wide global presence and supports multiple languages and currencies.
Licensing: It's important to note that the legality and regulation of online betting platforms like 1xBet can vary by country. The platform has faced some controversy regarding its licensing and operations in certain countries.
Remember to always bet responsibly and ensure that any betting or gambling activities you engage in are legal and regulated in your country or region.
1. Log in or create an account: Ensure you are logged in to your ComplaintsBoard.com account. If you do not have an account, you will need to create one by providing the necessary information and verifying your email address.
2. Navigating to the complaint form: Once logged in, locate the 'File a Complaint' button, which can be found at the top right corner of the website, and click on it to access the complaint form.
3. Writing the title: In the 'Complaint Title' field, concisely summarize the main issue you have encountered with 1xBet. Make it specific and clear, for example, "Delayed Withdrawal at 1xBet" or "1xBet Account Verification Problems".
4. Detailing the experience: In the complaint details section, provide a thorough description of your experience with 1xBet. Include key areas such as:
- Account Access Issues: Describe any problems you've had accessing your 1xBet account, such as login difficulties or account suspension.
- Transaction Problems: Detail any issues with deposits, withdrawals, or bet settlements, including dates, amounts, and any correspondence with the company.
- Customer Service Interaction: Share your experiences with customer support, including response times and the quality of assistance received.
- Technical Glitches: Mention any technical problems you've encountered on the 1xBet platform, such as app crashes or website errors.
- Policy Concerns: Discuss any policies that you find unfair or problematic, such as terms of service or bonus conditions.
5. Attaching supporting documents: Attach any relevant documents that support your complaint, such as screenshots, emails, or chat logs. Do not include sensitive personal information like passwords or full credit card numbers.
6. Filling optional fields: Use the 'Claimed Loss' field to state any financial losses you have incurred due to the issue with 1xBet. In the 'Desired Outcome' field, specify what resolution you are seeking, whether it's a refund, account reinstatement, or another form of resolution.
7. Review before submission: Carefully review your complaint for clarity, accuracy, and completeness. Ensure that all the information provided is true to the best of your knowledge and that your desired outcome is realistically achievable.
8. Submission process: Once you are satisfied with your complaint, click the 'Submit' button to send your complaint to ComplaintsBoard.com for review and publication.
9. Post-Submission Actions: After submitting your complaint, regularly check your account on ComplaintsBoard.com for any responses or updates. You may receive feedback from other users or potentially from 1xBet representatives addressing your concerns.
Yes, 1xBet takes the security and privacy of its users seriously and employs advanced security measures to protect their personal information.
Yes, 1xBet is a legitimate online betting site that is licensed and regulated by the Curacao Gaming Authority.
The legality of using 1xBet varies depending on the country you are in. You should check your local laws and regulations to determine whether it is legal to use 1xBet in your jurisdiction.
1xBet was established in 2007 and has been in operation for over a decade, providing its services to users around the world.
1xBet offers a wide range of sports and events to bet on, including popular sports like football, basketball, tennis, and horse racing, as well as more niche sports and events.
1xBet accepts a variety of payment methods, including credit and debit cards, e-wallets, bank transfers, and cryptocurrencies.
1xBet uses advanced algorithms and software to ensure fair play and prevent any manipulation or fraud.
Withdrawal restrictions may apply depending on your chosen payment method and your country of residence. It is best to check with 1xBet's customer support team for more information.
1xBet offers a variety of bonuses and promotions, including welcome bonuses for new users, regular promotions for existing users, and special promotions for major sporting events.
Yes, 1xBet has a mobile app and a mobile-optimized website that allows users to place bets on the go.
1xBet's customer support team is available 24/7 and can be reached via live chat, email, and phone. They are generally responsive and helpful.
Yes, 1xBet allows users to set limits on their betting to help them manage their gambling responsibly.
Yes, there is a minimum deposit requirement for 1xBet, which varies depending on your chosen payment method.
Yes, 1xBet offers live streaming of a variety of sports events, which is a popular feature among its users.
1xBet operates in many countries around the world, but there may be some restrictions in certain jurisdictions. It is best to check with 1xBet's customer support team for more information.
To verify your account with 1xBet, you will need to provide certain documents, such as a copy of your ID or passport, as well as proof of address.
Withdrawal processing times may vary depending on your chosen payment method and your country of residence. It is best to check with 1xBet's customer support team for more information.
Yes, 1xBet offers in-play betting, which allows users to place bets on sporting events while they are in progress.
Yes, 1xBet has a responsible gambling policy and provides resources and tools to help users manage their gambling responsibly.
The maximum amount you can win with 1xBet varies depending on the sport, event, and bet type. It is best to check the terms and conditions for each bet to determine the maximum potential payout.
Overview of 1xBet complaint handling
-
1xBet Contacts
-
1xBet phone numbers+44 1273 256987+44 1273 256987Click up if you have successfully reached 1xBet by calling +44 1273 256987 phone number 0 0 users reported that they have successfully reached 1xBet by calling +44 1273 256987 phone number Click down if you have unsuccessfully reached 1xBet by calling +44 1273 256987 phone number 0 0 users reported that they have UNsuccessfully reached 1xBet by calling +44 1273 256987 phone number
-
1xBet emailssupport@1xbet-team.com100%Confidence score: 100%info-en@1xbet-team.com80%Confidence score: 80%Supportpublic.relations@1xpartner.com60%Confidence score: 60%Supportsecurity-en@1xbet-team.com50%Confidence score: 50%Security Departmentb2b@1xbet-team.com50%Confidence score: 50%Partnership Queries (Online)marketing@1xbet-team.com50%Confidence score: 50%Public Relations and Advertising
-
1xBet social media
-
Checked and verified by Maria This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreSep 10, 2024
Most discussed 1xBet complaints
1xbet/account blocked with 879.42 eurosRecent comments about 1xBet company
If the company allow me to make withdrawal and unblock the account I would be happy.
YourSuperSweepstakes.com
1 review
Casino Tropez
3 reviews
SportsBet.co.za
1 review
Foxwoods Casino
1 review
Betking
1 review
Our Commitment
We make sure all complaints and reviews are from real people sharing genuine experiences.
We offer easy tools for businesses and reviewers to solve issues together. Learn how it works.
We support and promote the right for reviewers to express their opinions and ideas freely without censorship or restrictions, as long as it's respectful and within our Terms and Conditions, of course ;)
Our rating system is open and honest, ensuring unbiased evaluations for all businesses on the platform. Learn more.
Personal details of reviewers are strictly confidential and hidden from everyone.
Our website is designed to be user-friendly, accessible, and absolutely free for everyone to use.