Long story short, I deposited nearly 200,000$ into 1xbet, won big bets, tried to withdraw and they blocked my account completely.
Then I went into appeal-mode to unblock my account.
I provided every possible document imaginable to them but to this date (3 months passed), they haven't verified or payed me yet.
Ticket id : 85869105
Gaming account : 1249464539
They ask me to send them notarized version of my crypto payments.
I sent 2 payments using btc and eth, sent them from my personal trust wallet.
Since crypto is illegal and banned in my country, I cannot go to a public notary to give them notarized version, so their request is totally non-sense
Recommendation: Do not send big amounts to 1xbet
I sent exactly what they asked for
They are just refusing
Zero communication , worst bookmaker ever
I already explained 1000 times
Crypto payments sent from personal wallet can't be notarized , cause they are not issued by government and since crypto is banned in my country , no public notary is going to do that