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1xBet review: No response to account access issue

D
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10:58 am UTC
Verified customer The reviewer confirmed their account using Google. Learn more
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I am filing a formal complaint regarding my account access issue. I have already contacted support several times regarding my Google Authenticator problem, but I have received no response.

I am unable to access my account because the verification code is being rejected, even though it is being generated correctly.

Please review my case and help me regain access to my account as soon as possible.

Account ID: [protected]

I can provide any documents or information required to verify my identity and ownership of the account.

Please confirm receipt of this complaint and provide a response.

Confidential Information Hidden: This section contains confidential information visible to verified 1xBet representatives only. If you are affiliated with 1xBet, please claim your business to access these details.

1xBet response
Aug 18, 2026 9:42 pm UTC
1xBet customer support contacts
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CY

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Hello!

If you previously uninstalled or reinstalled Google Authenticator, 2FA codes will no longer work. In this case, you should contact 1xBet support at info-en@1xbet-team.com from your registered email address, re-verify, and request that 2FA be disabled.
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