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CB Gambling 1xBet অভিযোগ খসড়া দিচ্ছি, 1xbet ignoring emails – authorization error blocking withdrawal access
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1xBet review: অভিযোগ খসড়া দিচ্ছি, 1xbet ignoring emails – authorization error blocking withdrawal access 1

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3:56 am EDT
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I have been trying to contact 1xBet's security department for several weeks regarding an "Authorization Error" on my account when attempting to withdraw my funds. Despite sending multiple emails to security-en@1xbet-team.com from my registered email ([protected]@gmail.com), I have not received any reply.

Whenever I contact their live chat support, I am told to email the security department. However, the security department continues to ignore my messages. This lack of response has completely blocked my ability to withdraw my funds.

I have already submitted all required documents for account verification. I suspect that my email might have been blocked, and I am being ignored without explanation. This situation is unacceptable and frustrating.

I request immediate action and a resolution to this issue. If I do not receive a response soon, I will consider escalating this matter to a higher authority or regulatory body.

- Username/ID: [protected]
- Registered Email: [protected]@gmail.com

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1xBet response
May 15, 2025 3:41 pm EDT
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CY

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Hello! You need to be verified to be able to withdraw money. Unfortunately, verification this is a mandatory requirement from regulators.
When providing our services, we strictly adhere to all the rules of the website that players agree to upon registration, as well as the rules and laws established by regulatory bodies. The verification procedure for large transfers is carried out to ensure the security of these transfers and to prevent violations of rules, such as the use of others' personal data and bank accounts. We understand that this process may not be very pleasant and may take time, but it is mandatory. We hope for your understanding and cooperation to ensure a quick completion of the process and successful withdrawal of your winnings.

Please write to tech. support and provide the necessary documents.
Have a good day!
Update by Sajib Jamadder

sir if they no reply any mail then what can i do?

1xBet response
Jul 17, 2025 6:29 pm EDT
1xBet customer support contacts
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Address

CY

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1xbet.com

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Hello!

Our support works around the clock and will definitely review your request and help you sort it out. Usually the first response takes no more than 5 minutes, but in case of heavy workload or technical difficulties, the time may be increased. For this we apologize and will try to ensure that such cases do not occur.

To solve your problem, our specialists need a little more details, such as your ID. Please send this information to our support email or through the player's account on the 1xbet platform website.

Sincerely,
1xbet team
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