Replied
Very bad customer support
I am writing this review as a warning to others after having a terrible experience with 1xbet. I have been a loyal customer, but their customer support team has been completely useless.
I made a deposit on August 2nd, 2024 (Account: [protected], UTR: [protected]), but the money never showed up in my account. And to make matters worse, I didn't even get a refund!
When I tried to get help, the support team just gave me generic responses that didn't make sense. They asked me to wait 14 banking days, which I did. Then, they asked for my bank statement, which I provided multiple times. But even after receiving my statement, they couldn't resolve the issue.
To add insult to injury, they asked me to wait another 14 banking days! When I asked what would happen after that, they couldn't give me a straight answer - either on the phone or through chat support. Their responses were vague and unhelpful.
The support team's behavior was appalling - rude and clueless. They seemed to have no idea what they were doing or how to help me. It's clear they're not equipped to handle customer complaints.
This experience has left a bad taste in my mouth, and now I am placing very less bets on 1X bet. If they don't get their act together, they'll lose all their customers.
I am planning to use all the screenshots and call recordings against them if I don't get my money ASAP.
Claimed loss: Rs 2500
Desired outcome: I would have surely won that day. I couldn't bet due to amount not being credited. Also I was insulted badly.
Confidential Information Hidden: This section contains confidential information visible to verified 1xBet representatives only. If you are affiliated with 1xBet, please claim your business to access these details.
Stop lying. You can't do anything. My money is gone.
It is so funny. You are never going to resolve anything. Just copy paste answers. That's it.
Why are you lying? I had to submit the bank statement again and nothing is done yet. They lie on the phone that it ie forwarded to the yeam. I am tired. Do you even have a team?
No update yet.
This complaint has been resolved automatically due to user's inactivity.
We are very sorry for waiting and our payment department specialists are doing their best to solve the issue as quickly as possible, but unfortunately in case we have to wait for a response from the payment system, we cannot influence the regulation and speed of work of the other company, but we are constantly continuing to update them with information on your case so that as soon as the final answer will be received at once successfully solve the issue.
Please expect a response from the support team by email as soon as updates are received.
Thank you very much for your cooperation.
Best regards,
The 1xBet Team
We apologize for the inconvenience you are experiencing with your deposit. Please rest assured that we take such matters seriously and are committed to resolving them promptly.
According to the details you provided, the transaction was held on the bank's side. The payment provider is currently processing your request, which according to the regulations of local payment systems and banks, may take up to 14 banking days. If the funds are not returned to you within 14 banking days, please contact us with a statement for the entire period via email at info-ind@1xbet-team.com.
Thank you in advance.
Best regards,
The 1xBet Team
Replied
If the company allow me to make withdrawal and unblock the account I would be happy.
First time I used 1x bet and the account ID is [protected]. When I won around $4000, it asked my verification, well it wasn't an issue. They asked my id card - I provided They asked selfie with id - I provided They asked video proof from our identity server I provided - (minimum 10 times) They said I provided fake or edited video, I can prove all the...
Read full complaint and 1 comment
Replied
Deactivated/banned account
Hello
My Gaming ID: [protected]
I am a regular bettor on 1xbet. Althrough I am a regular bettor but my living expense depends on from other sources. My financial support comes from my salary and I maintain a strict policy to not use excess of my fund for betting. From the date of creation of my account to till now I have maintained this. But on July 6th 2024 my account has been Disabled/banned without any reason or I havent received any warning for closure of my account. I then contacted with Customer support and there I was told to contact with "[protected]@1xbet-team.com" with supporting documents. My Issue No: #[protected]
On this issue I was told to unblock my account I must send a medical certificate that states I dont have gambling addiction from a Psychiatrist!
THIS IS WRONG. WHY I NEED TO GIVE YOU MY MEDICAL DOCUMENTS? AM I ADDICTED?
I need to know from where 1xbet found I have gambling addiction? Did I asked for closing my account or Did I made some unusal activities on 1xbet that made this closing or did someone complained against my account? I need to know.
In Bangladesh no psychiatrist will give the medical certificate with a stamp for gambling addiction legally unless they have court order. Do I need to go to the court mentioning your company needs Gambling certificate to unblock my account?
I want 1xbet will investigate this how my account got banned/blocked and after investigation 1xbet will unblock my ID as it was before.
Thank You
Desired outcome: Reactivated my account as it was before
Confidential Information Hidden: This section contains confidential information visible to verified 1xBet representatives only. If you are affiliated with 1xBet, please claim your business to access these details.
I have completed my session with the therapist which doesn't needed actually and I have sent my details with proof from my registered email 5 days ago.But I haven't got response from your end.
This complaint has been resolved automatically due to user's inactivity.
Thank you for providing the details. According to the information from the security department, your account was blocked at your request due to issues related to gambling addiction.
Guided by our responsible gaming policy, we strive to provide a safe gaming environment. Therefore, when any problems with gambling are acknowledged and a gambling addiction is present, we take all necessary actions to prevent any negative consequences by restricting access to betting and games.
If your issues have been resolved, you feel well, and are ready to resume cooperation with us within the framework of responsible gaming, please contact our department at block@1xbet-team.com from your registered email address, providing your ID, a request to unblock your account, and attaching photos of your documents as well as a doctor’s certificate confirming the absence of complications such as gambling addiction that could affect your well-being.
Thank you very much, and we wish you all the best.
Bset regards,
The 1xBet Team
You're certainly not backing down, and you've made your point loud and clear to 1XBet. Your approach is sharp — questioning their logic and demanding answers. Hopefully, they’ll realize you’re not one to mess with and sort out this mess quickly. Keep pushing for that resolution!
Replied
Deposit issue
Dear Team, I am writing to bring your attention to a deposit issue I encountered on August 21st at 6:30 PM Indian Standard Time. I used the PhonePe number provided by Paykassma Provider for this transaction. Unfortunately, as of today, the amount has not been credited to the recipient. Despite sending emails and making phone calls, I have received no...
Replied
Incorrect outcome
Dear sir/ Madam,
My name is UMESH, My Account ID : [protected] and My 1X Betslip ID : [protected].
In the above Bet slip I has placed Bet on Top Wicket taker on Hundred men's cricket On Tymal Mills , But due to some other issue it is now Showing Chris Jordan. You can see the date of placing Bet 18/08/2024 , you can track the Odds on that day also. I place Bet Before this match Tymal Mills have 16 Wickets and Chris Jordan have 14 Wickets only, So the Odds in Favour of Tymal Mills -1.5 and on Chris Jordan- 3.5 , Because Tymal Mills is 2 Wickets a head of Chris Jordan so Odds on Tymal Mills is 1.5, In Next match Tymal Mills got 3 Wickets which comes to 19 Wickets and Chris Jordan got only 1 Wicket, which comes to 15 Wickets only, So the Odds are in Favour of Tymal Mills because he is 4 Wickets a head of Jordan, So I placed between on Tymal Mills to be the Top Wicket Taker as he has taken more wickets than Jordan that's the reason Odds also showed 1.5 on Tymal Mills and on Chris Jordan odds are 3.5 , But Due to some it is showing as Chris Jordan , Just think sir How is it Possible at odds 1.5 on Chris Jordan when is 2 Wickets behind than Tymal Mills , you can check the Odds also on the 18/07/2024 . so please correct the Issue and make the Bet slip as win.
Thank you.
Claimed loss: My 1X Betslip ID : [protected]. But I didn't placed on Chris Jordan as Top Wicket Taker at 1.5 Odd, I place on Tymal Mills -1.5 Odd, Please check the Past Odds on 18/08/2024 . So please Refund the Amount.
Desired outcome: As I placed on Tymal Mills at 1.5 Odd, So please check the Odds on 18/08/2024 before the Match Starts , So they have changed the Party name from Tymal Mills to Jordan , So please make it as Win/ Refund the Amount.
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Pls check on 17/08/2024 , Hundred Men’s Top Wicket Taker Outcome, it shows Tymal Mills-1.5 and Chris Jordan has 3.5 Odd, But after the Match it shows on Chris Jordan as 1.5 and also I placed Prematch Bet on Tymal Mills-1.5 , If I placed bet on Chris Jordan it supposed to be 3.5 , How can it be 1.5 Odd, as I placed on Tymal mills , But I don’t know how it changed to Chris Jordan, You can check the Odds on 17/08/2024, and then share the Odds photo, I am very confident that I placed on Tymal mills 1.5 odd not on Chris Jordan
This complaint has been resolved automatically due to user's inactivity.
Our specialists have rechecked the bet, but no errors in acceptance were found and the calculation is correct according to the market you have selected. When choosing a market and confirming a bet, it is accepted by our system according to the specified order of teams at the time of making a bet and the market already in the accepted bet cannot be changed, therefore there were no errors on the part of the system, and the market was displayed correctly in the relevant sections. Be careful when choosing a market and double-check whether you have pressed and selected the bet correctly before confirming if there are any doubts, but the responsibility for choosing a market lies solely with the player making the bet.
Sincerely,
The 1xBet Team
In accordance with fair settlement rules, in the event that there was an obvious error in our odds, such bet will be settled in accordance with the final result at the current odds corresponding to the given market (rule 2.19).
We hope for your understanding, since all settlement actions are strictly subject to the rules that players accept when registering on the site. In addition, to obtain detailed information about the status of any of the bets, you can always contact our support team. We are always ready to help you.
Sincerely,
1xBet team
Replied
Diposit amount not received my gaming I'd
Sir maine fashion G UPI ID [protected]@psbpay ke account mein Paytm ke dwara ₹1700 diposit Kiya tha date 12/8/24 time 1.19 pm per lekin amount abi Tak account mein credit nahi hua hai sir mere account se paise bi kat gai aur gaming I'd me credit nahi hua amount sir baar baar yahi ho raha please check kare maine paytm ke dwara payment diposit Kiya UTR nom.[protected]
Claimed loss: ₹1700
Desired outcome: Refund amount my gaming I'd [protected]
Confidential Information Hidden: This section contains confidential information visible to verified 1xBet representatives only. If you are affiliated with 1xBet, please claim your business to access these details.
This complaint has been resolved automatically due to user's inactivity.
To assist us in addressing your concern more effectively, we kindly recommend that you contact our support team through your account on the 1xbet website or mobile app, if you have not already done so. When reaching out, please ensure you provide all relevant details pertaining to your payment. This information will significantly expedite the investigation and resolution process.
Your patience and understanding during this time are greatly appreciated. We are committed to providing you with the highest level of support and ensuring your experience with 1xbet remains seamless and enjoyable. Thank you for your continued trust and loyalty.
With warmest regards,
The 1xbet Team
Replied
Rs. 18000 deposited through imps new method successfully but amount not credited to my 1xbet account.
Rs. 18000 deposited through IMPS method on 25th July'24 and on the same day it was credited to Beneficiaries account which was provided by 1xbet India. It was an technical error where transaction was failed and that's the reason I was not having transaction successful screenshot but as I checked with my bank it was successfully credited to Beneficiarie...
Read full complaint and 2 comments
Replied
Deposit not credited to my gaming account
I have deposited 10000 Rs on 31/07/2024 and it is not still credited.
After a week they asked for my bank statement and i submitted that too and even after that it not resolved yet.
I tried calling Customer support many times and the answer is same "The payment department is working on it".
I have been using this app for more than a year and now i feel like i am scammed.
Confidential Information Hidden: This section contains confidential information visible to verified 1xBet representatives only. If you are affiliated with 1xBet, please claim your business to access these details.
This complaint has been resolved automatically due to user's inactivity.
To assist you more effectively, we kindly recommend that you reach out to our support team through your account on the 1xbet website or via our mobile app, if you have not already done so. When contacting support, please ensure that you provide all the necessary details of your payment. This will enable us to investigate and resolve the matter with greater speed and efficiency.
Your patience and loyalty are highly valued, and we are fully committed to assisting you. We are here to ensure that your experience with 1xbet remains smooth and satisfactory. Thank you for placing your trust in us and continuing to stay with us.
With our best regards,
The 1xbet Team
You’ve certainly shown some serious patience here—could’ve been worse if you hadn’t kept all your records in order. After a year of using the app, this experience must be a real eye-opener. Hopefully, the payment department gets its act together before you need to start thinking about where that money really went.
Replied
Repeatedly deposit issue. 5500
I have deposited 5500 INR on 2 August at 11:08 PM. It's showed successful. But amount didn't credit into my wallet. Talked with customer care agent he said " aapki request corresponding ko bheji ja chuki hai" and from that day till now they are saying same " aapki request corresponding ko bheji ja chuki hai". I am so fed up. Kindly resolve my issue. And add my money into my wallet or refund. Thank you.
Claimed loss: 5500
Confidential Information Hidden: This section contains confidential information visible to verified 1xBet representatives only. If you are affiliated with 1xBet, please claim your business to access these details.
This complaint has been resolved automatically due to user's inactivity.
Thank you for your message and we sincerely regret the delay in receiving your deposit. Typically, the average time for a deposit to be credited is no more than an hour. However, depending on the workload of the payment system or bank, the transfer may take a little longer, up to several days.
We recommend contacting support through your account on the 1xbet platform website or application, if you have not already done so. This will help us resolve your issue faster. Please provide all your payment details there to speed up the process.
We appreciate your patience and are here to help. Thank you for staying with us.
Sincerely,
1xbet team
Replied
Wrong bet settled
Hi
Im mohit bhalothia, player id - [protected]
I placed a bet on 1xbet football Nigeria community cup Diadem Stallion vs Royalty with the odds of 1.35 under 2 goals in 1st half
I was also watching the match on youtube and it was clearly 1-0 after complete the 1st half and i was winning this bet but suddenly the score change to 2-0 without any goal which is hilarious. 1xbet settled my bet as 2-0 and i win nothing which is wrong, the bet should be settled with the score of 1-0
I have clear proof that the score was 1-0 and there were no 2nd goal
I request you to please look into it and settle my bet correctly.
I am also attaching all the proofs
Live Streaming - https://www.youtube.com/live/kwCAZunXRjY?si=FiLxfnpryQ5zpjW1
Please settle by bet correctly
Thank you
Confidential Information Hidden: This section contains confidential information visible to verified 1xBet representatives only. If you are affiliated with 1xBet, please claim your business to access these details.
This complaint has been resolved automatically due to user's inactivity.
Sorry for the wait in responding.
We sincerely apologize for the misunderstanding. We have double-checked all the data for this bet, including the official match broadcast, and unfortunately, no errors in the settlement were found. According to the match protocol, the first-half result was 2:0, which matched your selected outcome of 'Total Under 2,' and the settlement with odds of 1 is correct.
If you have any additional questions, please contact our support chat on the website for prompt assistance. Thank you, and we wish you more wins.
Best regards,
The 1xbet Team
Replied
Deposit issue
VERY URGENT:- Regarding Player I'd [protected] Since 25 July 2024, approximately 9 days have passed. I have been in contact with the 1xBet chats department and email department several times through the chat portal, but they have been saying the same thing repeatedly since 25 July, that you should wait for 2 hours. It feels like I am talking to a bot. I...
Read full complaint
Replied
1xbet Worst deposit issues
Hello people
It's been 26 days my deposit didn't reflected in my account
The email people just say processing after 22 email on 5 days later again 17 days
We are sorry for the delay, it's been processing
And I complained to the complaints team
They didn't even respond till today (26 days)
And these people suggest to that non sense email-who doesn't respond at all.
WORST STANDARDS OF CUSTOMER SUPPORT
These people simple close the case with one reply
With fixing the issue
shame on you people
Desired outcome: My deposit
Confidential Information Hidden: This section contains confidential information visible to verified 1xBet representatives only. If you are affiliated with 1xBet, please claim your business to access these details.
As asked
I've given the required info !
And you guys responded here too !
It's been three day here now ...
What the hell
You complete team is as such !?
Note :-
I've spoked with my bank and did a deep enquire of this transaction
Ive done this transaction on 5th JULY 2024
but it went to pending and credited on next day 6 th JULY
And also
To make it easy for guys ive emailed the statements , receiver info , transaction details and everything.
Still you IDIOT'S haven't done anything from 29 days ...
It's not just unusual
Its absolutely utter non sense
I've approached with more than 42 emails
Above 35 plus IP calls
All they say is , payment is not responding they'll check and fix ., same [censored] answer everyday from 27 days
Including today
My ticket number is [#[protected]]
My ID is [protected]
This complaint has been resolved automatically due to user's inactivity.
According to your request, at the time of publication, the inquiry was pending with the payment department, awaiting a response from the payment system. Our support team should have notified you of the successful deposit once the issue was resolved. If the issue is still relevant, please contact us again via the same email for further details in a private correspondence to ensure the security of your personal data.
Thank you in advance!
Best regards,
The 1xBet Team
Normally, funds are transferred within an hour, but sometimes, due to the workload of the payment system or bank, it can take longer. However, a month is an unusually long time. There may have been an error with the payment system.
Since we don't have your identification details, we suggest you contact support through your personal account on the 1xbet website or via the app if you haven't done so already. Please provide all relevant payment information so we can address your issue promptly.
Thank you for your patience, and we're here to assist you. We appreciate your loyalty.
Best regards,
The 1xbet Team
I'm really sorry to hear about your frustrating experience with 1xBet. Waiting 26 days for your deposit to reflect is like watching a snail race — it’s slow, painful, and not very entertaining!
It sounds like their customer support team has perfected the art of sending you in circles. It's infuriating to be caught in a loop of “processing” emails with no resolution in sight. At this point, it seems like their idea of support is to give you more reasons to complain!
Hopefully, they realize this is a "bet" they can’t afford to lose and finally resolve the issue. Here's hoping your deposit shows up soon, and you can get back to placing bets instead of sending endless emails.
Stay persistent, and may your luck turn around soon!
Replied
Account verification for withdrawal
Hello Sir.
Country: Bangladesh
Name: Mehdi Hasan
Payment system: Webmoney
I have 7912 USD
It was requested for verify account. .Then they start their basic verification. I trust them and I do all the things what they ask. I send asking documents to Ukraine twice. After I joined video conference. Then 1xbet ask several questions on website. I submitted all of these answers. Then they ask to send same questions answer to send 1xbet via post. I already did. They received and they asked to join again video conference. I passed successfully. They ask for birth certificate and utility bill I uploaded. Now they want these documents via post to Ukraine. i already send 1 year ago, It's more than 2 year my account blocked. 1xbet emailed they my account is being verified the result will send shorty but still I didn't receive any result. Now When I email them I receive an mail that my account is under verification and follow website instruction. Please Sir solve this problem as soon as possible. My claim was to verify account.
Note: I contacted with 1xbet security department
Confidential Information Hidden: This section contains confidential information visible to verified 1xBet representatives only. If you are affiliated with 1xBet, please claim your business to access these details.
I Already text via email and send my player ID and before i send lots of documents via postal address so please active my account and it show a mental capacity certificate, i will provide soon.
I already mailed them about mental capacity Details they are not responded. please explain the screenshot
Subject: Request to Unblock 1Xbet Account
Dear 1Xbet Support Team,
I hope this message finds you well. My name is Mehdi Hasan, and I am a user from Bangladesh. I have been enjoying the services provided by 1Xbet and appreciate the platform's offerings. I have 10 Million Youtube Channel, you are hanging me 2 years, please know me unblocked my account otherwise i will take step against your company via 10 million youtube channel.
My account has been blocked. I kindly request that you review my case and consider unblocking my account. I am eager to continue using your platform and am willing to comply with any necessary procedures or requirements to resolve this matter.
Please let me know if any additional information is needed to assist in the review process. Your prompt response would be greatly appreciated.
Thank you for your attention to this matter.
We're genuinely sorry to learn of your negative perception of our platform.
It's important to emphasize that we operate with integrity, serving millions of users globally who engage in betting, depositing, and withdrawing funds on a daily basis.
To address your concerns effectively, please reach out to us at info-en@1xbet-team.com. Kindly include your player ID along with a comprehensive explanation of the issue you're facing. Rest assured, we'll make every effort to assist you promptly.
Warm regards,
Alex, 1xBet Team
We ask you to write to support again, write your ID and remind that you are waiting for verification. Maybe it was technical error. In order for us to process your request faster and more efficiently, please write to support on our official website or in the 1xBet application. In your message, please include your unique identifier (ID) and provide all details to verify your account ownership.
We kindly request that you provide all of the above documents in one email so that we can promptly review your request and confirm your ownership of the account.
We greatly appreciate your cooperation and commitment to providing the necessary information. Your satisfaction is our priority and we will do our best to ensure that your problem is resolved as quickly as possible.
Sincerely,
1xBet support team
Replied
Security team. Verification account
Hi! I have account in 1xbet, as a result of the winnings the amount on the account was … thousand dollar. In February, my account was ask documents verification , I fulfill all the requirements of the security service of 1xbet, for all the proceedings in my account, I was provided with the following documents: 1. Photo of the passport's home page 2...
Replied
Deposit
Its been 17 days thr deposit didn't reflected in my account
After sending 22 emails,
With bank statement and screenshot
They replied 4 times, saying "it's in processing"
So I've emailed security team & complaints team
Surprisingly they didn't even replied single time for 8 emails in last 17 days
So I've keep calling their online IP call team
They responded is same "it's in process" and some people say YOU WAIT, AND WE DON'T KNOW ANYTHING ABOUT TIME FRAME
SO JUST, HARSHLY they say
Literally unbelievable their support team & payment team is...
I want my deposit to cleared in my account
My gaming ID is [protected]
Confidential Information Hidden: This section contains confidential information visible to verified 1xBet representatives only. If you are affiliated with 1xBet, please claim your business to access these details.
Dear 1xbet betting people or whomever planning to join 1xbet
Kindly rethink about it
Because their deposit section sucks
And customer in call have no idea what's happening with other team
They just cut the calls and answer wait
Its will 22 day , still deposit didn't reflected in my account
Very very low standards
Think about something else
And suggest me any other websites.
See since you have no answer to say about the delay of payment from 19 days
You ain't care to give any explanation!
Dear 1xbet & betting buddies
Please be careful with these kinda of activities from 1xbet
We got create a group and raise voice against these kinda of activities..
So that wont trouble us like such
Or al please they'll accept their mistakes of the payment staff
And with group we can attention to voice against 1xbet responsibilities...
Dear 1xbet team
I've already submitted 11 times in last 20 days with al the documents which they accepted & keep saying we are processing from last 20 days ...
I've contacted support, compliants team
NO USE TILL NOW
What's the useless suggestion your are giving?
@1xbet
Shame on you guys
Without response
Without addressing the issue
You guys are fixing it as resolved!?
PEOPLE BE CAREFUL WITH 1XBET DEPOSIT
ONCE ITS STRUCK
that's it they wont care at all
Check the number of cases reported here in this website itself ...
To expedite the resolution, we highly recommend reaching out to our support team through your account on the 1xbet website or mobile app, if you have not already done so. When contacting support, kindly provide all pertinent details regarding your payment. This information is crucial in allowing us to trace and address the issue more efficiently.
Your patience during this time is greatly appreciated. Rest assured, we are here to assist you every step of the way. We value your loyalty and are committed to ensuring you have a seamless experience with 1xbet.
Thank you for choosing to stay with us.
Warm regards,
The 1xbet Team
Replied
5000 INR Deposit didn't add into wallet
Hi. I deposited 5000 INR thru Netbanking on 13 July 12:29 AM. Amount of 5000 INR Didn't add into my wallet. I talked with customer care and they are saying from that day. "Aapki request corresponding ko bheji ja chuki hain thoda intejaar kariye." Today is 18 july and i am still waiting. I am attaching screenshot of payment of Paytm app. Kindly check and refund my 5000 INR back. I will be very thankful to you.
Claimed loss: 5000 INR
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I got it. Thanks
Got it thanks
Not solved yet again. it's been 7 days 5000 INR Didn't refund to my bank account not gaming account. Really i am very disappointed.
Not solved it's been 6 days 5000 INR Didn't refund.
Good
We sincerely apologize for the delay with your deposit. Usually, the deposit is credited within an hour, but in some cases, due to the load on the payment system or the bank, the process can take up to a few days.
We recommend contacting support through your account on the 1xbet website or in the app if you haven't done so already. Please provide all the details of your payment to help us resolve your issue more quickly.
We appreciate your patience and are ready to assist you. Thank you for staying with us.
Best regards,
The 1xbet Team
Replied
Deposit amount not received my gaming Id
Sir maine ahmad enterprises [protected]@sbi ke account me ₹1800 diposit kiya lekin amount aaj tak account mein credit nahi hua hai please check kare maine utr nom. Daal kar request daali fir bi nahi sussex full hua please check kare maine paytm ke dwara payment diposit kiya date 12 july 24 time 10.10. Pm utr. Nom.[protected] please check kare sabkuch theek hone baad bi amount nahi aata account me
Claimed loss: 1800₹
Desired outcome: Please refund my money in gaming I'd
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Sir please check kare 🙏
Sir abi Tak account mein paise credit nahi hua hai please check kare aur yeh kiski I'd se paise aaye kuch pata nahi yeh 2 logo ki I'd per paise diposit Kiya lekin amount ak hi aaya please check kare
Thank you for your message and we sincerely regret the delay in receiving your deposit. Typically, the average time for a deposit to be credited is no more than an hour. However, depending on the workload of the payment system or bank, the transfer may take a little longer, up to several days.
We recommend contacting support through your account on the 1xbet platform website or application, if you have not already done so. This will help us resolve your issue faster. Please provide all your payment details there to speed up the process.
We appreciate your patience and are here to help. Thank you for staying with us.
Sincerely,
1xbet team
Replied
Scam
I am using this account more than 2years. past 2 years I losed huge amounts that time they never blocked my account. now I am winning some small amount and gave widthraw request they blocked my gaming account immediately although I am playing genuinely. Today I gave widthraw request they declined my widthraw request and mentioned share documents to security...
Replied
Deposit accumulating 1.40 lakhs not yet deposited
Hello Team, This the point where in I have to write about the delay in processing & I am sure and have full faith that even it took so long, justice would be done fairly. 1. Dated 27th April, 2024, there was a deposit through UPI done from my friends account wherein I was unaware that 3rd party transfers aren't allowed. The deposit was made as my bank...
Replied
Deposit money not deposited 1x wallet
I was deposited on 21/06/2024 and 05/07/2024
Both amounts still not deposited my wallet. When I contacted them every time they asked me wait few time but they not deposited.
Re: [#[protected]]Re: [#[protected]]
Confidential Information Hidden: This section contains confidential information visible to verified 1xBet representatives only. If you are affiliated with 1xBet, please claim your business to access these details.
This complaint has been resolved automatically due to user's inactivity.
Please write to complaints@1xpartner.com with details of your situation and also include your player identification details on the platform. We will try to resolve everything as quickly as possible.
Sincerely,
1xbet team
Yes, 1xBet takes the security and privacy of its users seriously and employs advanced security measures to protect their personal information.
Yes, 1xBet is a legitimate online betting site that is licensed and regulated by the Curacao Gaming Authority.
The legality of using 1xBet varies depending on the country you are in. You should check your local laws and regulations to determine whether it is legal to use 1xBet in your jurisdiction.
1xBet was established in 2007 and has been in operation for over a decade, providing its services to users around the world.
1xBet offers a wide range of sports and events to bet on, including popular sports like football, basketball, tennis, and horse racing, as well as more niche sports and events.
1xBet accepts a variety of payment methods, including credit and debit cards, e-wallets, bank transfers, and cryptocurrencies.
1xBet uses advanced algorithms and software to ensure fair play and prevent any manipulation or fraud.
Withdrawal restrictions may apply depending on your chosen payment method and your country of residence. It is best to check with 1xBet's customer support team for more information.
1xBet offers a variety of bonuses and promotions, including welcome bonuses for new users, regular promotions for existing users, and special promotions for major sporting events.
Yes, 1xBet has a mobile app and a mobile-optimized website that allows users to place bets on the go.
1xBet's customer support team is available 24/7 and can be reached via live chat, email, and phone. They are generally responsive and helpful.
Yes, 1xBet allows users to set limits on their betting to help them manage their gambling responsibly.
Yes, there is a minimum deposit requirement for 1xBet, which varies depending on your chosen payment method.
Yes, 1xBet offers live streaming of a variety of sports events, which is a popular feature among its users.
1xBet operates in many countries around the world, but there may be some restrictions in certain jurisdictions. It is best to check with 1xBet's customer support team for more information.
To verify your account with 1xBet, you will need to provide certain documents, such as a copy of your ID or passport, as well as proof of address.
Withdrawal processing times may vary depending on your chosen payment method and your country of residence. It is best to check with 1xBet's customer support team for more information.
Yes, 1xBet offers in-play betting, which allows users to place bets on sporting events while they are in progress.
Yes, 1xBet has a responsible gambling policy and provides resources and tools to help users manage their gambling responsibly.
The maximum amount you can win with 1xBet varies depending on the sport, event, and bet type. It is best to check the terms and conditions for each bet to determine the maximum potential payout.
