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Plumbing service by www.24hrsplumber.com.sg
On 8th Oct 2022, called for plumbing service from the above website. I was charged me S$660 for changing piping below kitchen sink, and S$450 for machine cleaning of choke pipe. Plumber says reason for high costs is because the bottle trap costs $130 each, so it is $260 for 2 bottle traps, only realising that such bottle trap costs less than $20 each
Desired outcome: Checking with other vendors, above service is S$ 300-$400, but I paid $1110. Please refund
Overcharge plumber service?
On 23th Dec 2013, there was a water leakage in my house, a 3 room flat. It happened at 5 to 6 pm. I was working during this period, and my mum called the below vendor, which advertise in the chinese newspaper, for the service repair and the service charge is $200.
Vendor
Summer Plumbing Service
Blk 255 #01-309 Jurong East St 24 Singapore 600255
Tel: 6898 9387 / 8222 1111
Business Reg. No.: 53026556K
To my surprise with this service, it just replace a flexible hose underneath the washing basin and it costs $200. After I checked in the website of Singapore Plumbing Society (SPS) for reference, it states $20-40 exclude transport for this kind of job. I also checked the cost of this flexible hose is around $5 to 6. Also the warranty period is 3 months instead of 1 month which is given by this vendor.
As most of the time, I do the plumbing repair job in my house. With this kind job, I just need to spend 5 minutes.
Is it because my parent are elderly and they charge without any conscience?
Is this repair cost fair? If it doesn't, how can it prevent other elderly to pay for this kind of service?
The next day I checked the repair job, there is still minor leakage cause after a period, the floor is wet. I called the plumber and he checked and excuse other things that cause the leakage and went off. Should the repair fee cover the leakage problem? And the one month warranty is not valid? Can this vendor trustworthy? Ask yourself.
The complaint has been investigated and resolved to the customer’s satisfaction.
On 13 August 2020 I called Summer Plumbing [protected] (Internet) to change my toilet bowl pump from lever to push button type.
I specifically requested to change the very worn out brackets.
On 15 August 2020 the plumber came.
I reminded the plumber to change the brackets.
The plumber took out a circular bracket and said it’s not compatible.
He did not bother to find a solution to get compatible brackets.
Instead he continued to change the pump.
After the new pump was replaced he just slot a black round rubber In between the right worn out bracket.
I only found out on 20 August 2020. That night I called Summer Plumbing.
Mr Chia started arguing and said it’s my fault I allowed the plumber to continue with the work.
He offered to replace the old pump back if I’m not happy. Mr Chia said as long as after replacing the new pump and there was no leakage their job was considered completed.
I reminded Mr Chia that during my conversation with him I specifically requested to change the brackets. I did mention the brackets were very old and worn out.
His plumber did not even bring a drill along with him. I wondered how was he going to change the brackets.
Instead of arguing with Mr Chia for more than 10 minutes, I asked Mr Chia as a professional plumber how can the plumber just replace the new pump without changing the worn out brackets?
I am very disgusted with such unprofessional plumbing service especially when he said he offered to replace the old damaged pump back without offering a solution to address this issue.
To be in business for so long and already informed they were old brackets, the plumber chose to bring incompatible brackets instead.
2/12/15 What a rip off - to unblock 2 bathroom sinks - usually $250 per sink but they offered a special rate of $400 (how kind!). DO NOT use these guys again.
I also have a same problem with Summer Plumbing Service ( http://www.24hrsplumbing.com.sg/Index.html)
When our toilet bowl leakage in Nov 2013, we called Summer
Plumbing Service from the Classifieds. They came and replace the pump and the gasket
between the tank and bowl.
Last then 3 months later, the same toilet leak again. I called Summer Plumbing Service. They said
warranty expired as the time I call is more than 3 months. They can inspect the toilet but will charge
me accordingly. I agreed to the charge
because I want them to follow-up on their works.
They came again and change the gasket again which is less
then 3 month. Charge is $20. I paid also.
3 days later, the same toilet leads again. This time, Summer Plumbing it is not their
responsibility. Should they come to check, service charge will apply again.
This type of service and warranty is totally not responsibility. I am here not to recommend their services.
I call another plumber. They discovered the gasket is not
the right size and it should be for aircon usage. And the screw not tighten
were the cause of leakage
Is Summer Plumbing Service legit?
Summer Plumbing Service earns 100% level of Trustworthiness
Perfect Trust Endorsement: Summer Plumbing Service achives 100% ligitmacy per Complaints Board. Highly recommended, yet always stay vigilant.
Summer Plumbing Service has claimed the domain name for sgplumbing.com.sg for a long time, which suggests that the website is established and has a history of being in operation. This is a positive sign, as it indicates that the website has been around for a while and may have a reputation to maintain.
Sgplumbing.com.sg has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.
Sgplumbing.com.sg has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.
Sgplumbing.com.sg regularly updates its policies to reflect changes in laws, regulations. These policies are easy to find and understand, and they are written in plain language that is accessible to all customers. This helps customers understand what they are agreeing to and what to expect from Summer Plumbing Service.
However ComplaintsBoard has detected that:
- The website belonging to Summer Plumbing Service has a low number of visitors, which could be a red flag for users. However, it's important to conduct additional research to fully evaluate the website's legitimacy and trustworthiness.
Overview of Summer Plumbing Service complaint handling
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Summer Plumbing Service contacts
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Summer Plumbing Service phone numbers+65 8383 3302+65 8383 3302Click up if you have successfully reached Summer Plumbing Service by calling +65 8383 3302 phone number 0 0 users reported that they have successfully reached Summer Plumbing Service by calling +65 8383 3302 phone number Click up if you have UNsuccessfully reached Summer Plumbing Service by calling +65 8383 3302 phone number 0 0 users reported that they have UNsuccessfully reached Summer Plumbing Service by calling +65 8383 3302 phone number
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Summer Plumbing Service addressBlk 255 Jurong East Street 24 #01-309, 600255, Singapore
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