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260 complaints
173 resolved 87 unresolved
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M
3:31 pm

1xBet - I won a bet yesterday with the number 27220342997, but today after logging in to my account, I saw that they invalidated that bet.

My account ID is: 428621207

I'm really sorry for this thief site. I am very sorry for Barcelona that this company introduces a scammer and a thief to others. I advise everyone not to work with this site at all. They are really thieves and only pay low amounts. If you win large amounts, they will not pay you and will void your bet. I won a bet yesterday with the number 27220342997, but today after logging in to my account, I saw that they invalidated that bet. Everything is clear in the pictures. They also did not respond to any of my emails.

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1xBet - please give me my money soon

Hello my account 421691991, I bet and on May 21 I threw 5 thousand dollars into my account and won. that day they blocked my account and asked for documents. I gave all the documents. They are requesting documents via computer. he asks for a certificate again after the papers, please don’t torture me, I am seriously ill, suffering from diabetes.

Why are you torturing me if I played honestly.

please give me the money I filled out at least.

I need money for treatment, please.

I can't wait long.

I submitted all the documents

They will operate on me in the coming days

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2:45 am
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1xBet - Widrawl not received

Dear Team,

I have dual accounts on 1x bet:-

ID- 416889705

MOB- 8222016921

I have done a widrawl request of Rs. 2300 on dated 22 April but somehow it's got rejected by the operator. And the money got deducted but not received the amount till yet.

Also on dated 23 May, I have deposit 2000 each 2 times in the same account but it's also got rejected but not received the money. I have also put mail to 1xbet team with screen shot but no further solution found.

My Second ID is- 413747919

MOB- 8295982055

I have done a widrawl request of Rs. 4000 on dated 21 April, money shown the transfer been completed but till yet I haven't received the payment. I have also put mail to 1xbet team with screen shot but no further solution found.

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N
12:44 am
Featured review
This review was chosen algorithmically as the most valued customer feedback.

1xBet - My money won't be returned, blocked appeal

Hello, dear 1xbet, my gaming account is 344379323, I have been playing on 1xbet since 2021, I lost a lot of money during this period, but in March 2022 I won $ 5,000 and made $ 10,000, then my gaming account was blocked, and verification I submitted all the documents I asked for, but that day my gaming account was blocked because I could not access it, and...

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O
3:41 pm
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1xBet - More than 30 days Deposit amount not credited

Hello sir

I am nandan 1xbet user id 351121047

Sir i tried to deposit an amount of 6050 on 22/04/2022 11:43 PM through upi fast method . i made the payment successfully but that amount is still not credited in my 1xbet account.

I sent a lot of mails regarding this problem but they told me to wait for 14 days but now it's been more than 14 days sir i haven't recieved my 6050 amount yet.

Please help sir ..

Here's my upi payment screenshot of that deposit

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A
1:46 pm
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1xBet - More than 20 days Deposit amount not credited

Hello sir

I am Abhishek 1xbet user id 325181503

Sir i tried to deposit an amount of 500 on 29/04/2022 9:16pm through upi fast method . i made the payment successfully but that amount is still not credited in my 1xbet account.

I sent a lot of mails regarding this problem but they told me to wait for 14 days but now it's been more than 14 days sir i haven't recieved my 500 amount yet.

Please help sir ..

Here's my upi payment screenshot of that deposit

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C
9:17 am

1xBet - I deposited money for a customer through pos and he added a zero without my notice while he was putting his ID

Please help me block this account until he refunds my #8100.

I type 900 to deposit on this ID 58867559

The owner refused to let e type the JD not knowing that he has an intention and he added 0 to make it #9000 and gave me a wrong number and wrong email

Please block this account until he returns my money please. Thanks this transaction took place at federal housing junction lugbe across on the 21th of May 2022 at about 11:23am

Customers name is Innocent

My POS name is Monies Point and my account name is Casez. Thank you so much

Desired outcome: Let this account with 58867559 ID b blocked

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T
2:57 am
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1xBet - Service

Am user ID 421802333. I won huge amount of bet , though the money was paid to my account. When I tried to make withdrawal I get the code alright but nothing.

Pop up appears saying I should submit my documents to security team. Infact all my information was verified successfully but still was not able to withdraw.

I needed money urgently so I consult my brother that help me registered my 1xbet to help me withdraw, for my brother he can withdraw from his 1xbetting account. So I told him to alert 1x team to combine those accounts in other to withdraw.

Later all my winnings was taken away still I have multiple account meanwhile I do not have.

My brother Account is active right now but they have refund the money I deposited from registration and blocked my account.

The CEG are aware of this issue decided not to help since 1xbet are from their country.

Desired outcome: All I want is my remaining balance are to be paid and also free my gaming account in other to withdraw my winnings

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Update by Tabiri
May 22, 2022 3:48 am

My winnings 50000 cedis was taken away from me and the money deposited since registration was refund(6500).

What betting company when you tried to withdraw, then they will asked you to take a screenshot from service provider on your device for them to see your phone number, number, name etc.

They also told me to take a picture holding my ID document close to my face.

Also closed to my device where they can see all my email messages clearly. I did all what 1xbet requested but was able to withdraw.

Later I was told to specify some name sent by 1xbet. To be frank, the first three names are not in my mini statement so I don't know where 1xteam got such names.

1xbet ID : [protected]

Document ID [protected]

Phone: [protected]

Email [email protected]

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T
12:45 am
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1xBet - Deposit not Create

I deposited 4800 INR 19/05/2022 at 10:01 pm through upi fast but after 72 hr I haven't received the amount into my Gaming account. By no means do I want to convey that I recommend for the mother to be inactive. My account balance has been debited but 1xbet saying its processesing. I have a doubt to being fraud. Can you suggest me what should do now?

My email address is [email protected]

Desired outcome: Gaming id 417271353

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Update by TanmoyDas
May 23, 2022 12:45 pm

I did but no reply came

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A
10:03 pm
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1xBet - Security Department doesn’t response my mail after I submitted my documents which they asked

I create my account by one click registration.

My account id is 421076335

I got my user id and password from 1xbet site. I made deposit more than 149000 bdt. Now I tried with my user id and password in the login section its show me wrong password. How strange is this! User id and password is provided by 1xbet website.

Also its impossible to Change the password as i didn’t add any email or phone number.

I also mailed security team [email protected]

They asked identity card, selfies. I gave them everything.

They told me wait for the replay.

Your data is currently Being verified. Please wait,You will get answer shortly.

Also here they answer that to send SMS on their Facebook page. I also did it but here is same problem. No one answer or solve my problem.

But its 4-5 days they didn’t reply me till now. Even they are ignoring my message now.

Desired outcome: Please reply me and solve my problem

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R
May 24, 2022 10:58 pm

Till my issue is not solved! I mailed also i massage on Facebook page.

Please solve my problem

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0 0
R
May 23, 2022 10:58 pm

[email protected] also didn’t reply me as i Mailed them.

Helpful?
0 0
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1xBet - problem with deposit

My account id 416274417

Problem with deposit and payment system Nagod..

trxid 7180YSW6

My nagod no 01842427663

agent no 01313595422

date 08-05-2022

time 12:47am

.amount 2000

Problem with deposit..

Payment system Nagod.

My account id 416274417

trxid 718A9W4N

My nagod no 01842427663

agent no 01313595422

date 12-05-2022

time 09:35pm

amount 1950

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May 23, 2022 4:09 pm

I gave a message and gave a screenshot with all the details. I don't see any solution. What kind of service is this? Refrain from depositing everyone

Clear Cut said one thing, will I get my money?

My account id [protected]

Problem with deposit..

Payment system Nagod.

trxid 718A9W4N

.user no [protected]

.agent no [protected]

date 12-05-2022

time 09:35pm

.amount 1950

My account id [protected]

Problem with deposit and payment system Nagod..

trxid 7180YSW6

My nagod no [protected]

.agent no [protected]

date 08-05-2022

time 12:47am

.amount 2000

May 22, 2022 5:12 pm

Can't find any solution to my problem.

What kind of batpari is this?

My account id [protected]

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T
4:20 pm
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1xBet - I did not get my deposit

Itry to deposit my in my id through there preferred deposit method in BD via e-wallet, after i send the money, they didnt deposit it in my gaming account.

I thought, maybe theres some technical issues so then i Mail the issue with every required evidence and steps following by there given instruction, to there deposit issue team [email protected]

11 days gone but they didn’t give any reply, or solve my problem.

Is there any 1xbet officials who is kind enough to help me out with this issue? It would be Very helpful to me.

I provide all deta below about my id and the transfection.

BDT wallet No(Gaming ID ): 426538087

Transaction ID/ TrxID: 9EB50M91QH

Client phone No: 01718983298

Bkash Agent Phone No: 01626176688

Time: 10:06 pm Date: 11/5/22

Amount: BDT 1000

Desired outcome: Please deposit my money to my id.

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V
2:09 pm
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Featured review
This review was chosen algorithmically as the most valued customer feedback.

1xBet - Account Verification

My name is Vaivaswat.Account id: 123986137 I have been using 1X Bet for the past 3 years and never faced any difficulty until day before yesterday when I was asked to verify my account and submit documents to securities team. I emailed them my e PAN card but they rejected it by saying that it is not acceptable. As per IT department website e PAN holds the...

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N
4:18 am
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1xBet - Payment not received

Assalam oalaikum,

I am a regular user of 1xbet from Bangladesh.

Last 16/05/22 i deposited my 1xbet account amount of 2500 taka by " fast nagad"

Its already 3 days over.

But i haven’t this money yet in my account.

It's very important for me.

& Everytime when I deposited my account it's they not complete the payment at a time.

I don't know why it's happened again & again with me!

Please check it & take necessary action as soon as possible.

Please help me, please.

Thank you.

1xbet id - 233833213

My nagad account number - 01575094620

1xbet fast nagad agent number - 01796441010

Transaction id - 718FW1FL

Amount - 2500 taka

Date & time - 16/05/22 at 3.18pm

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R
May 19, 2022 10:58 pm

Apni instant dp withdraw korte parben amar theke.

Agent er maddhome.

Helpful?
2 0
X
May 19, 2022 10:58 pm

Dear Rekha akter,

Thank you for your feedback.

If you are customer of 1xBet Company and faced with controversial situation, describe it please to our 1xBet Official page - https://www.facebook.com/1xbet.ind/ and provide your client ID number

We will check all the information and provide you with the answer there

All the best,

The 1xBet Support

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0 0
R
9:35 pm
Replied
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1xBet - Withdraw problem

Dear my account id is 421076335

I submitted everything which 1xbet security team asked.

My NID card

My NID card with selfie.

Deposit details.

After that security team answer me" Your data is currently Being verified. You will receive an answer shortly.

But it has 3 days Passed I didn’t get any response.

Even now the didn’t reply my email.

Its really painful for me as an client.

Please help me

Desired outcome: I want to use my account as usual.

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Update by Rekha akter
May 20, 2022 2:56 pm

I create my account by one click registration.

My account id is [protected]

I got my user id and password from 1xbet site. I made deposit more than 149000 bdt. Now I tried with my user id and password in the login section its show me wrong password. How strange is this! User id and password is provided by 1xbet website.

Also its impossible to Change the password as i didn’t add any email or phone number.

I also mailed security team [email protected]

They asked identity card, selfies. I gave them everything.

They told me wait for the replay.

But its 4-5 days they didn’t reply me till now. Even they are ignoring my message now.

Update by Rekha akter
May 22, 2022 11:16 pm

I massage on Facebook page massage. Please check sir.

Update by Rekha akter
May 22, 2022 11:12 pm

I send Everything on Facebook page massage. Please check it.

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M
May 19, 2022 10:58 pm

Hello dear please contact me on WhatsApp [protected]

Helpful?
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A
12:48 pm
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1xBet - Blocking appeal

ID code is 154000385, I recently got a loan, I bet this money on 1xbet, I won fair, but 1xbet blocked my account. and a notarized copy of your passport. When I visit post offices in my country and ask them, they say they cannot send documents to Ukraine because of the war. I want to hang myself because bankers come to my house and ask me to return the debt

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Update by asli93902
May 22, 2022 6:04 am

Is there any news

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B
12:02 am
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1xBet - About my loss in bets and seeking refund otherwise i wanna commit suicide

I nearly invested INR 3,00,000 i lost everything in 1x bet including my college fee i asked them for atleast INR 30k refund i emailed so many times and chat with operator but they are not talking jothing about refund. I am going to commit suicide if 1x bet doesn't provide refund.please provide 30,000 refund now.I am sharimg some of ky transactions.

1x bet gaming id - 331784447

Desired outcome: Please provide me refund please i beg you

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M
7:38 am
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1xBet - Please team my money hasn't arrived till now since 6 days

Please I have a big problem I have asked to withdraw 4000 Egyptian pound from the site but my SIM card monthly limit of transfer was exceeded the money hasn't arrived and the process failed your client in Egypt called me and till me he can't transfer the money due to the monthly limit of transfer exceeded on my SIM card I have called the support on caht and on Arabic eMail for 5 days till now and they didn't take any action about this for now. I am a big client with you and I do large amont of deposit for playing and I love this site but now I'm very impressed due to this process I need the money back to my account so that I can go on playing and withdraw on another SIM card Which not exceed the limit I can't find any explanation for this latency except that your client in Egypt which responsible for transfer money isn't honest man

The process is a withdrawal of 4000 EGP that did not reach me and will not reach the number 01119253868 because this number was closed to transfers by the telecom company for a whole month

My account number is. id 414824093

I am attaching a screenshot of the account to this email

Deposits and withdrawals are made from electronic wallets, Etisalat Cash wallet, and the complaint is about a withdrawal process, not a deposit, because my number 01119253868 has exhausted the maximum limit for receiving funds on it, which is specified by the issuing company, Etisalat.

Withdrawal request number is 1066823755, and I will attach a screenshot of the request with this email

Already my gaming account is linked to this same email I sent you the request from

My Name is MOHAMED ELSHEIKH

The withdrawal process date is 11/5/2022

The withdrawal process time is 1 hour and seven minutes, both of which are attached in a screenshot with this email

Desired outcome: My money back to my account so I can continue playing and withdraw on another SIM Which not exceed the monthly limit

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Update by mohame elsheikh
May 18, 2022 4:33 am

I have done all of this I emailed ‏‪[email protected]‬‏ since 8 days ago and no answer also I emailed the email you spesfied above and also no answer no any action from 1xbet side please review the process iam old client with you and I do alot of deposits I love playing on 1xbet site but iam very impressed with this transfer which not arrived to me since 8 days ago

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M
5:55 pm
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1xBet - Withdraw problem

Name:mohamed osama mohamed

Nickname: memo

Account number:383205435

Withdraw request: 1057087975

Withdraw time: 2/5/2022 at 7:36 AM

I had a withdraw problem and didn't receive my money since 2/5/2022 i used mobile payment to withdraw my money

(Vodafone cash) by my number +201029787873

My email: [email protected]

Desired outcome: Receive my money

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M
May 16, 2022 10:58 pm

Do you received your money I have the same problem such as you

Helpful?
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I
2:23 pm
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The company has left an official comment on the complaint.

1xBet - Bet Slip 26901584123

Recently I made a multi bet with 1xbet with their advance bet feature which they gave me against my unsettle bet.

The amount of bet was 4849 Bangladeshi Taka. I have won all the Match and even 1xbet email me that I have won the bet (already give attachment)

After win they did not give me the paid out of the bet and after 1 days their showing removed at the best slip.

I checked all the terms with advance bet but there are nothing write about that.

Please help me to give my paid out of money

Desired outcome: Please help me to give my paid out of money

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