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1xBet review: Unlawful refusal of winnings payout ( 1 comment)

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3:53 pm EST
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Gaming id : 1546571015

Created 1xbet acc last week, got lucky on sports betting and made 418 euros profit in few days, decided to withdraw it today and got hit with all the requests. Took a picture of my passport, then took picture of me holding the passport while the emails from 1xbet are visible in the same picture, got though all the verification just to be told that they will block me forever and suspend my winnings for apparently "having multiple gaming accounts" which I never had, this was the only 1xbet account I ever had. How do you even can have multiple accounts in 2026 when systems are advanced like never before? I don't understand how can they be saying such things. It's very clear that they are not happy I made 400 euros in few days so they doing whatever they can to not pay those out. Im just a simple guy, work and stay home person, decided to get entertained a little bit and now all my winnings are gone. Avoid this company at any costs, they are shady, unreliable and will do anything not to pay you the money back.

Recommendation: Never use, never play there, you will never receive the winnings

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1xBet response
Feb 02, 2026 12:42 pm EST
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Hello!
We sincerely regret for the inconvenience caused.

According to the rules: "Each registered client can have only one account. At the same time, at the time of registration on the site, the Bookmaker’s condition applies that one account (account) for: one family (for all relatives), one address, email address, credit/debit card number or IP address. It is prohibited for different clients to use the same bank card. The administration of the Bookmaker's office reserves the right at any time to additionally request from the client his clarifying data (passport details, registration, registration, etc.) and go through a video conference."

We count on your understanding and compliance with the above rule. If you have any questions or need assistance, please feel free to contact our support team either online or by mail. We are always ready to help you with any question.

Sincerely,
Team 1xBet.
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