Complaints & Reviews

Knowingly Sold Puppy with Dermodicosis

It was initially believed after purchasing a German Shepherd puppy from Miami-Dade County K-9 Services that the breeders, Mike & Helen Paula, had divulged all germane information regarding our new puppy. As such, we were delighted with the new addition to our family. However, it has recently come to light that Mr. Paula, who finalized the transaction without his spouse, was not forthcoming regarding pertinent medical information for the Dam of our new puppy. On November 26, 2013 my puppy was diagnosed with dermodicosis which is a disease that is inherited from a puppy's Dam. Dermodicosis in human beings is know as scabies. Furthermore, dermodicosis is known to cause skin lesions, which ultimately leads to hair loss, immune system problems and even genetic disorders. The treatment of dermodicosis is quite costly and time consuming as the dog owner must make frequent visits to the veterinarian. Moreover, dermodicosis is not a curable disease and can reoccur at an unknown frequency throughout a dogs life. As Miami-Dade County professes to be dog breeders, they had to be aware of the before mentioned disease carried by the Dam and as such knew that any litters born to this particular Dam would subsequently suffer with dermodicosis.Miami-Dade County K-9 Services should have signaled the AKC as to the disease harbored in the Dam and subsequently not registered the pups with the AKC. Moreover, Miami-Dade County K-9 Services should have been upfront and honest regarding this matter so that I, like their other customers, could have made informed decisions based upon complete disclosure. It has become quite apparent that not only the negative feedback but the complaints against this backyard breeder have been justly earned. It is my sincerest hope that this complaint will assist would be puppy purchasers to choose a breeder wisely so as to avoid the emotional and financial suffering that my family now knows.

Knowingly Sold Puppy with Dermodicosis

  • Pe
    penelope66 Nov 30, 2013
    This comment was posted by
    a verified customer
    Verified customer

    It was initially believed after purchassing a German Shepherd puppy from Miami-Dade County K-9 Services that the breeders, Mike & Helen Paula, had divulged all of the germane information regarding our new puppy. As such, we were delighted with the new addition to our family. However, it has recently come to light that Mr. Paula, who finalized the transaction without his spouse, was not forthcoming regarding pertinent medical information for the Dam of our new puppy.

    On November 26, 2013 my puppy was diagnosed with dermodicosis which is a disease that is inherited from a puppy's Dam. Dermodicosis is known to cause skin lesions, which ultimately leads to hair loss, immune system problems and even genetic disorders. It is unfortunate that I cannot upload a photograph of the horrible skin lesion that my puppy is currently suffering with to this report.

    The puppy which I purchased was sold as an American Kennel Club (AKC) certified dog which means that she is not only considered to be a purebred dog but more importantly she comes from a lineage that is disease free. As Miami-Dade County professes to be dog breeders, they had to be aware of the before mentioned disease carried by the Dam and as such knew that any litters born to this particular Dam would subsequently suffer with dermodicosis.

    Based upon the aforementioned, Miami-Dade County K-9 Services should have signaled the AKC as to the disease harbored in the Dam and subsequently not registered her pups with the before mentioned registry of purebred dogs. Moreover, Miami-Dade County K-9 Services should have been both upfront and honest regarding this matter so that I, like their other customers, could have made an informed decision based upon complete disclosure. Please note, that the treatment of dermodicosis is quite costly and time consuming as the dog owner must make frequent visits to the veterinarian. Moreover, dermodicosis is not a curable disease and can reoccur at an unknown frequency throughout a dogs life.

    Equally important to note, is that when I informed Mr. Paula of the medical findings of my pups veterinarian he would not provide me with his personal veterinarians contact information so that his professional could verify the medical diagnosis which had already been established. Mr. Paula's one and only consistent response throughout his ramblings in an attempt to change the focus of the conversation was, "All Sales Are Final!"

    It has become quite apparent that not only the negative feedback but the complaints against this backyard breeder have been justly earned. Please note, that much of the negative internet commentary are no longer available for viewing as Miami-Dade County K-9 Services have conveniently stopped advertising on well known dog forums for breeders, kennels, buyers and dog owners alike.

    It is my sincerest hope that this report will assist would be puppy purchasers to choose a breeder wisely so as to avoid both the emotional and financial suffering that my family is experiencing as a result of our doing business with Miami-Dade County K-9 Services.

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  • Tu
    tubie Dec 02, 2013
    This comment was posted by
    a verified customer
    Verified customer

    Just to clarify, this statement is incorrect - "The puppy which I purchased was sold as an American Kennel Club (AKC) certified dog which means that she is not only considered to be a purebred dog but more importantly she comes from a lineage that is disease free."

    There is no such thing as an AKC certification for health. AKC is a registry for purebred dogs, that's it. They do not certify that any line is disease free. Even if this breeder had notified AKC (which they are not required to do), the AKC would not have withheld the registrations.

    I'm not defending the breeder in the slightest but people need to understand that AKC registration simply means the dog is considered to be a purebred dog. It does not guarantee that the dog you receive has been bred responsibly.

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  • Mp
    M.Paula Dec 18, 2013

    Miami-Dade County K-9 Services is responding to this complaint with proof that will show the complaint by Mrs. Williams is not true. We are attaching a copy of the contract of sale, signed and agreed by Mrs. Williams on July 10, 2013. Our contract shows: 1.The money is not refundable. 2. There is not any kind of warranty for this sale. 3. The dog is being sold with a health certificate issued by a Florida Licensed Veterinarian confirming that the puppy is completely healthy at the time of sale.4. Once the buyer gets the puppy, the seller is not responsible anymore for the puppy. 5. The buyer has agreed to this contract by signing below. We have attached a copy of both the Contract of Sale and of the Health Certificate. Now after 5 months of the sale Mrs. Williams is claiming WITHOUT PROOF that we sold her a sick puppy. Even though she signed a contract giving up her future rights and speaking to us in a bad way, we decided to do our own investigation. Mrs. Williams never wanted to come with us to get a veterinarian's second opinion and never let us see the puppy in person, she only showed us a picture that doesn't prove that is the dog in question. None of the litter mates of her dog has had any type of problems and the Dam neither. We still own two of her dogs litter mates that have not shown any signs of these mites. The Dam's family has never showed signs of this illness either. We will attach some links that will prove that these mites come out during stress or malnutrition in the first growing stages. We will show you pictures of her puppy showing that she was healthy at the time of sale and pictures of her siblings at the present time. How could we possibly know that the Dam could have this illness if she never ever showed signs of this illness and never in any other of her litters. We have never received a complaint from any one else with puppies having this problem. Nor in the Dam's family history that we are aware of. In our investigation we found through licensed veterinarians that these mites can be passed on from the Dam to her litter, which is normal, but will only develop by stress or malnutrition. Here are some links that will prove these statements made are true:

    1- http://www.vcahospitals.com/main/pet-health-information/article/animal-health/mange-demodectic-in-dogs/741

    2-http://en.wikipedia.org/wiki/Demodicosis

    Mrs. Williams accepted in our contract the puppy was healthy at the moment of the sale, and she met the veterinarian who checked this puppy before the sale in person and agreed in both cases. Mrs. Williams never went (by the Florida law)within 72 hours of the purchase to get a second opinion from another veterinarian regarding the health of the puppy because she knew the puppy was in excellent health conditions. Here are also some links where Mrs. Williams shows during the first three months of the sale how happy she was with us:

    1-http://www.pedigreedatabase.com/forum.read?mnr=733376-hello-to-all-from

    2-http://www.hotfrog.com/Companies/MIAMI-DADE-COUNTY-K-9-SERVICES#CustomerReviews

    Mrs. Williams WITHOUT PROOF mentioned also how bad a reputation we have through the Internet. Here are some proof that will show that what she said IS NOT TRUE:

    1-https://www.facebook.com/MiamiDadeCountyK9Services

    2-https://www.google.com/search?q=Miami-Dade+County+K-9+Services&ie=utf-8&oe=utf-8&aq=t&rls=org.mozilla:en-US:official&client=firefox-a#lrd=lrd

    3-http://www.hotfrog.com/Companies/MIAMI-DADE-COUNTY-K-9-SERVICES#CustomerReviews

    We conclude that any statement made by Mrs. Williams is NOT TRUE and she has no bases to prove it. We conclude that any issue regarding the health of her puppy is only due to her lack of experience having a puppy, and the lack of attention she dedicates to her puppy. If this is a puppy who has developed any kind of illness due to stress or malnutrition this is not something we are responsible for. Here are also some links that will show by experienced veterinarians, and breeders that Mrs. Williams statements is NOT TRUE:

    1-http://www.pedigreedatabase.com/forum.read?mnr=761998-miamidade-k9-services-sold-me-a-puppy-with-dermodectic-also-known-as-puppy-mange

    2-http://www.pedigreedatabase.com/forum.read?mnr=761998-miamidade-k9-services-sold-me-a-puppy-with-dermodectic-also-known-as-puppy-mange&pagen=2

    3-http://www.pedigreedatabase.com/forum.read?mnr=761998-miamidade-k9-services-sold-me-a-puppy-with-dermodectic-also-known-as-puppy-mange&pagen=3

    Mrs.Williams mentioned also that her veterinarian told her that her puppy got this disease from her mom. If this is the case (the one is NOT) then where did her mom get this disease from? From her mom too? Then is it from Dam to Dam until never finish? Where did the disease first come from? There is no answer for that, except which came first the chicken or the egg?? I would also like for Mrs. Williams to give us proof that the Dam was ever sick or her other litters were ever sick.

    Thank you so much,
    Sincerely,
    Miami-Dade County K-9 Services.

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