ReelShort’s earns a 2.0-star rating from 82 reviews, showing that the majority of short film enthusiasts are somewhat dissatisfied with viewing experience.
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I have to pay for technician to fix after they took 5 weeks of payment and I got zero
So I have been paying. For.5 weeks of vip unlimited videos at 19.99 a week. I've sent in the receipts over and over. I have gotten nothing.In return. Except head ache. I went on their chat with a tech thing and in order to get help I have to pay for a membership. Get that they stole 5 weeks of my subscription money and require I pay to get help. Got to be kidding me. Next stop, consumer affairs, attorney general. And by then it's in my lawyers hands. They need to fix immediately
Recommendation: It's not worth it they are thiefs
I wouldn’t recommend it at all
I paid subscription 350EGP like 10$ and after watching 30 seconds I was asked to make another payment to continue watching! What a rip off!
This sucks
This is horrible you are able to watch free adds to get some episodes. Then they are so short it would probably take a year to watch a full thing . Once you run out of the adds to be able to watch 30 seconds and you end up paying for points to try to finish once you run out and go back the next day you have to start where you have already watched. It’s a scam basically and way too expensive. At least allow to pay a monthly fee of 5$ for a subscription or something. I got into this series no I can’t even finish it. So angry after paying about 20$ didn even get me no where it’s beyond ridiculous.
Recommendation: Just walk away
Netflix is the best
Stick to Netflix, $12 a month and get to watch stacks and stacks of movies series whatever you want. This is $40 per video lol it’s a scam.you can’t expect to blow up or get a good name. They won’t last long. I actually got a migraine. 1 minute movie 1 minute ad, on and on then I paid $7.99 expecting complete access, instead they just wanted more after 3 mins. $12 a month for complete access to stacks of movies series ect compared to $40 per video. Delete the app and report and move on from them.
Could of taken my wife to the theater
Here the break down 1 and half minutes than 1 and half minutes of advertising. Until you hit a spot than for 4.99 you get 500 coins but for a 1 minute and a half it cost 60 to 114 coins. So in the end you spend almost 20 dollars for a short movie that has a crappy ending. Don't waste your time. Block them on Facebook so you don't get sucked into it like my wife
Recommendation: If this is the future we are all screwed
There not free they suck you with a minute and a half than have to watch a add for just as long to continue. After 20 of those they stop you from watching further. Than you pay 4.99 for 500 credits thinking that this is enough. But they don't tell you is it cost 60 to 114 coins per 1 minute and a half. I could of taken my wife to a real movie at the movie theater for what this short piss por ending show cost me. I wish goggle would make there reviews more accessible before I even though about it. I would of read them. I'm so upset with this it's taken me an HR to find this to complain about it. This is communism to the highest level. This is what it will be like every where if people don't pull their heads out of their butts
I was definitely sucked in. I’m just going to finish the episodes I purchased and call it quick. The prices for coins per episode are outrageous.
Would give zero stars if I could
I started watching one of these. I purchased “ coins “ to watch ad free. I purchased a total of 1,500 coins. That allowed MAYBE 2 minutes ad free. I decided I would just watch the ads. There is one every 30 seconds or less. I get to the end and, it won’t let me finish it! It won’t allow for me to do it ad free or purchase more coins. It’s just frozen and won’t let you do ANYTHING! It’s not my phone, it’s the app. Deceptive and predatory app. I’m extremely disappointed in this app. Will uninstall and tell EVERYONE I can to not download or watch anything as, it will not show the end of the “ short”. Do better people.
Recommendation: Stay away. DO NOT get invested in any short form them. You get nothing but frustration!
Exactly… it’s a great idea but the coins required for each episode varies.
Way too many ads and the clips are too short
I watched 20 ads to go through the first 20 then I watched 7 more ads to earn coins to watch more. When I went back to watch from where I left off it started all over again, which means I would have to watch 20 more ads just to watch what I've already watched. Then the amount of coins required to continue is ridiculous, i could buy several movies/ books for the amount it's requesting. The only reason for 2 stars and not 1 is that the story line is good.
Dismayed and disappointed....
I installed this app. Because i was so curious to watch the short stories. I paid 279.00 pesos and i thought it was good for 1 month but to my dismay i didn't know that my gcredit almost 4,000 pesos was washout. I was so shocked that every episode was 279.00 pesos and it was all deducted in my gcredit until i noticed that i cannot watch the last episode because of luck of credit. Then i opened my Gcash and saw my gcredit remaining balance is 97 pesos only out if 4,000 pesos.
Recommendation: It's up to others if they want to download this app. If they have alot of money to pay for every episode. Although the reelshort stories were good but for me it's quite expensive..
Upset
I tried to watch the Fated to my Alpha videos to Unlock the next but it will not show up. I Uninstaller. I will not pay for a single thing no money will ever go on this app or any app for that matter. I was more than willing to watch the ad videos to get to the next little blip or whatever the hell you guys call it real but you won't even give me those so goodbye.
Recommendation: Don't install unless you want to pay. There are no ads to watch.
Right? And then I can’t find a way to watch the last clip or 2! Ads are longer than clips and some clips are repeating the last one! It’s infuriating that you can’t finish something you spent over an hour watching! And you watch all those ads( which ok, although excessive, I was willing to watch) and don’t even get to watch conclusion!
Love the shows but hate the price
I paid almost $40 to watch one show... $40!
Yes, they do have the ad options but the ads are just as long as the reel.
I'm just disappointed. I read where others were complaining about this ans they did get a response claiming they believe these prices are fair and competitive and that they understand everyone's finances are different. Which came off like "well, sorry you can't afford it"
Recommendation: Find another app
I paid 15.00 before I realized that didn’t help much. So I watched the ads, gets to the end and wouldn’t let me finish watching. If just froze on one screen! I think we should get together and sue for predatory, deceptive practices. It definitely doesn’t explain anything and doesn’t offer help to find out what is going on.
Half a star
They have really good stories but too expensive to pay. 30 seconds per episode then you watch an add if you want to watch 30 second episode for free. They should just have monthly subscription or watch all episodes for $9. Too bad all good stories and actors gone to waste! Anyone know a different app that has monthly subscription or pay less than $10 for the full story?!
Trash
The acting wasn’t great but the storyline was enough to keep me interested on tiktok…read the reviews for this was app and was not hopeful (thank goodness).
Why do I have to start at the beginning of a story and cannot choose the chapter I’m on?
Who would pay that much for so little content?!
You think you’re slick putting just enough out there to ‘reel’ me in and then I’ll waste time watching add after add to try to skip ahead where I left off before the app? (That’s a no for me dawg)…
Reel short
I get that it’s called ReelShort but when you’re only showing 30 seconds of the video it’s quite irritating to the viewers to add onto that everything on their cost money and you can only watch a couple adds a day so if you’re willing to watch add after ad for 30 seconds of a video then it would be fine, but if not, I wouldn’t download the app
Ps when you send the same message out but never fix are at least Improve it shows how much you care about the people who view your things what a joke
Not right
So I downloaded this app 2 days ago and started on the “Big bad husband please wake up” and it got so good that I decided to buy the started pack of $9.99. Then I ran out of the coins. I watch as many ads as I could but then I noticed that the coins were increasing different prices higher and now I lost interest because it’s unfair of that. Why would it cost so much coins? There are other apps that it’s cheaper to start on a new chapter. I would like to continue but not as much as it cost to watch new chapters.
I couldn’t even watch the last “ chapter “, as it just stays on the same screen. It’s pathetic how deceptive and predatory people can be. This app will end up being removed as more people are seeing what it really is. And if they did like a monthly payment option or even charged like 5 or less per story( or did ads, just not so many), they might be on to something. But the way it’s done is ridiculous. And they will end up losing in the end, at least I hope they do.
They get you interested but it’s definitely to buy
I watched and had free coins and watched the ads waiting days to finish a bad soap opera with interesting stories but it’s really hard to stay focused and do it without paying a price reducing my attention to it and making me feel it’s not worth paying for because it’s scammy the way that they get you interested but don’t let your time be worthy of their costs. You get mere seconds (33 seconds most scenes) and if you do all the ads and all the ways to make it not cost it takes 3 days at best for 10 minutes of content.
Dont download trust me
Do not download this app although on tiktok the storyline is engaging , they dont let you skip episodes , on their tiktok it showed 20 episodes of a season and i downloaded the app so that i can see the rest didnt let me skip to 21 and once i got to 21 the ads that i was forced to watch finished for the day only 20 ads for the day , seriously i just watched 20 ads to get to the episode i left off at in tiktok for them to say nope come back tomorrow? So annoying don’t download it will save u the disappointment and frustration!
Not worthy it
Too many adds, the episode are less than a minute long. It’s annoying.
This is my response to your reply- the episodes aren’t longer. If they are the last 30 seconds is a preview of the next one. Therefore the the episode s are leas than a minute. I can’t give a high rating because all the ads are annoying and you would need to buy coins before watching the ending. It’s better to have the option to pay for the whole story- without ads then have ads and pay to finished. I am not impress and therefore will not be using this app any longer.
Stories are good but be prepared for ads
I really like the stories I have watched so far. People have to realize that they need to be patient, especially if they want to watch for free. I would suggest swiping through all the ads first to unlock the episodes (I do this when I’m watching tv or something) and then once unlocked you can go back and watch 20 or so uninterrupted episodes which makes the experience better.
My only complaint now is I’ve downloaded all the English version ones and don’t care much for subtitles or audio dubbing so will there be more stories being released?
Like a kit-kat short bits of excitement
Firstly, thanks I enjoy the app and a few of the eye-catching stories.
Things I like/enjoy are as follows:
- Easy way to gain coins w/out having to pay for them
- intriguing/engaging storylines
- user-friendly
- ad length isn’t too bad in comparison
- lack of ad bumming you to purchase membership
- membership seemingly reasonably priced
Possible improvements:
- variety of game ads (personally, I am the type of person who will watch the required ads given just to advance in the story if they’re that interesting)
Lastly, I look forward to more stories. Keep up the good work its greatly appreciate it.
Mandatory purchase
I knew these were super short episodes (some less than 30 sec of actual content - it repeat much of the preview to fill time)… ok fine. But then you get to the last 5 episodes and they don’t let you watch ads to unlock. It is coins only. So this app requires you to purchase or do the daily unlock of coins while will probably take you like a week to unlock the final episodes as the price of each episode increases.
Not worth it. Just go watch the game chapters w same name on youtube for similar story and free.
Mediocre acting but i’m not expecting much bc they only give them like 20-30 sec per episode to carry out the plot.
ReelShort Complaints 52
Usage of coins
I had 757 coins to use to unlock episodes. I was watching the virgin and the billionaire. It reset the story so I had to start from square one and use all 757 coins I had to unlock the episodes I’ve already seen. It should have saved my progress. This happened yesterday, 10/8. My UID is [protected]. I worked hard for those coins. I deserve my coins back.
Claimed loss: 757 coins
Desired outcome: My coins back.
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Reel short free trial and subscription
At the time of purchase of the Reel short free trial Hi unsubscribe before it was due to renew I was still charged $21.34. I unsubscribe right after realizing I did not enjoy the app at all, which was only three days after the free Trial began. I was supposed to get a free week instead. I was charged 24 hours after beginning the free trial. I am requesting a full refund and to never charge my card again.
Claimed loss: $21.34
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The free trial
When I went to do the free trial it charged me money after saying it was a free trial and i didn’t even have access till uses took the money out
Use took the money at 1.09am uk time this is not the first time this has happened with uses as I have seen other complaints about the same issue I am having and if it’s not a free trial why advertise it as a free trial
Claimed loss: £19.99
Desired outcome: I would like a refund please
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Is ReelShort Legit?
ReelShort earns a trustworthiness rating of 96%
Highly recommended, but caution will not hurt.
ReelShort has received 3 positive reviews on our site. This is a good sign and indicates a safe and reliable experience for customers who choose to work with the company.
Crazymaplestudios.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.
Crazymaplestudios.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.
We looked up ReelShort and found that the website is receiving a high amount of traffic. This could be a sign of a popular and trustworthy website, but it is still important to exercise caution and verify the legitimacy of the site before sharing any personal or financial information
However ComplaintsBoard has detected that:
- Despite a high level of trust, our investigation found issues with ReelShort's service, including poor customer service, lack of accountability, and responsibility to resolve complaints. Customers may face long wait times for responses, receive generic or unhelpful answers or no response at all. Only 32% of 30 complaints were resolved.
7 day FREE trial
I signed up for the 7 day FREE trial, I was charged. Before the screen changed to let me watch anything, I had to sign up for coins, again charged. I canceled through the app 5 days into the 7 days, I'm not charged AGAIN because I didn't know I had to cancel through Google play. Each charge was 21.74 each. I would appreciate a refund, which was denied through Google play. I was affixed to reach out to the company. The viewing is unacceptable and I do not want this service. I would like a full refund.
Claimed loss: $21.74 for the FREE trial$21.74 for the coins I had to purchase before the trial would open$21.74 for the second week after canceling through the app that didn't actually cancel.
Desired outcome: Full refund.
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Reelshort shows
This app is being absolutely awful. I paid to get the credits (never received them) and EVERYTHING I click turns into an ad. It’s ridiculous. There no reason for there to be that many ads, and there’s no reason I shouldn’t be receiving the things I paid for. Highly disappointed in the way this app has made me feel because the stories are pretty cool.
Claimed loss: $100
Desired outcome: I want a response and credits to my account
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ReelShort seems to have mastered the art of turning fun into frustration. Could've been worse — you at least got some cool stories before the ads took over. Hopefully, they’ll realize that keeping customers happy means actually delivering what you paid for, not just serving up endless ads.
I just spent 218 for a year and you won't give me access
I just gave you the 218. 59 for a year for short reel. My email is [protected]@gmail.com. I go to watch the anything and it says I have no coins and is trying to get me to purchase again so either give me my money back or give me access please. I already decided to cancel in a year if this is how you operate. And you have no contact point either. Email address [protected]@gmail.com
Dawn Parks UID [protected]
Desired outcome: Please either refund my 218.59Or give me the yearly access I paid for.
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Subscription services
I canceled the subscription last month around June 21, 2024. They just charged my account 19.99. I sent them an email to get my money back yesterday and to make sure it doesn’t happen again. I have received no response not even an automated message. I have proof of when the free trial ended and have included it in my complaint.
Claimed loss: 19.99$
Desired outcome: I want my money back.
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ReelShort app
I purchased a 5.00 coin package on 6/13/2024 at 11:30 am which included 500 coins the payment went through & I was charged but the coins never appeared in my balance I have attached a screen shot showing there is only 46 coins in my balance which was what I already had before purchasing the 500 coins the coins never showed on my balance it did show I purchased them but did not actually post to the account
Claimed loss: 5.00
Desired outcome: I would either like the coins to be added to my account or a refund for the purchase amount
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It's unbelievable what you're dealing with here. You made a purchase in good faith, and ReelShort just can't seem to get it right. You paid for those coins, and they need to show up in your account – it's as simple as that.
This kind of issue shouldn't happen, especially with something as straightforward as a coin package. ReelShort needs to step up and fix this immediately. You've already provided the proof, so there’s no excuse for this delay. They need to understand that when customers pay for something, they expect to get what they paid for.
Keep pushing them for a resolution. Make sure they know you won't be ignored. Share your experience on every platform you can. Let others know what's going on so they can avoid the same hassle. You deserve to get what you paid for, and they need to make it right – and fast. Stay strong and don’t let them off the hook.
a free trial subscription for a week
i’ve been on the app for a while watching all the interesting clips and it wouldn’t let me watch past without doing a free trial so i signed up and cancelled it straight after incase i forgot within a weeks time. i checked my bank and they had taken £19.99 out of my bank account even though it was supposed to be a ‘free trial’ so i’m trying to get it back asap as i think it’s unacceptable as a company to do this when it was clearly stated as a free trial. i also have no photos to add because when i take a screenshot on my mobile bank app it goes blank.
Claimed loss: £19.99
Desired outcome: i would please like a refund as i don’t think it is acceptable to have a free trial up and then take £19.99 out of my account
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For Frauding customers
Yesterday on 23april 2024 at 1.32 pm I had paid ₹99 and on same day at10.54 pm i paid ₹999 again for get my subscription & for watch episode free but it ask me again to pay money today at 24 April 2024 at 1.00 pm
this app is waste of money and frauding customer
I want to file a complaint against this app and wants my money back if they don’t give me subscription
Claimed loss: 99₹ & ₹999 i wasted for this app
Desired outcome: I want my money back either wants subscription user id is [protected]
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The price and the way it was done. I wasn't aware I had to pY 4.99 and 19.99 to watch. The ad said for free
Please refund my money and terminate the subscription. I thought I was getting a full movie and not the short movies and didn't like the constant repeat of things. Furthermore I was not satisfied with the movie I watch. I have deleted the account. I did the purchases on March 31, 2024
Claimed loss: Waste of time and money
Desired outcome: Full refund
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500 coins for 4.99 +tax
READ MY REPORT
ITS TELLING ME MY REPORT HAS TO BE LONG TO BE IMPORTANT
AT 4:45 I paid for the 500coins it only gave me 60 COINS WORTH and says I have no more coins an asked me to make a nother purchase
BELOW I ATTACHED THE ORDER NUMBER AND PAYMENT INFO IF YOU NEED MORE EMAIL ME
[protected]@gmail.com
I'd like to resolve this sooner than later
Claimed loss: $5 and change
Desired outcome: My money back or the correct amount of episodes I paid for!
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Ads for bonus
I can't watch ads for the new episodes of WILL LOVE AGAIN! So I want know why this is happening? It really so unfair... Have use all bonus I earn from ads for some of the episodes in Will Love Again. Now is still requesting for coins bonus to unlock again.🙄😏
Others weren't like that... Please kindly find a solution to this problem ASAP please... Thanks
Claimed loss: Bouns loss is 1300 coins
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I can't watch ads to unlock episodes on WILL LOVE AGAIN. Instead it keep request for more coins to unlock... No watching of ads to unlock episodes... Please kindly look into it ASAP. Cause I don't have anymore coins to unlock.
Also why does one needs to use coins bonus to unlock some last episodes of movies before watch? So bad... Cause watching ads can't unlock them. Very Bad!
Service
Hi,
I have been recently downloaded this app and paid € 5 for watch a short film (initially its showed that to watch full short film need 100 coins or bonus.
After I paid € 5 I should get 500 coins right? But it was stopped after 25 episodes and again showed need the same to watch it. So I have paid€ 9.99 for 1000 coins + 150 bonus. Then again its stopped on episode 43 and its again need to pay to watch this short film.
I find this is totally disgraceful and unfair. Once I have paid € 16 to watch a short film but its not worth it.
So kindly review issue and do the right action.
Thank you
Suni.
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Same happened to me! Though to myself I got scammed… scammers shouldn’t be allowed to have ads on Facebook
Short films
I spent $25 and only got to watch 10 episodes why is it that your stuff is so expensive I could have a I spent $25 and only got to watch 10 episodes why is it that your stuff is so expensive I could have a whole script of two TV shows Hulu and HBO max for the price you pay for 10 episodes I would like a refund there’s no way I’m paying that for 10 episodes
Claimed loss: $25
Desired outcome: I would like my money back there’s no way I’m paying that kind of money. Just watch 10 episodes all I got to watch was 10 episodes my secret billionaire husband, so if you wouldn’t mind, please refund my money
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Ads
There are a number of things im dissatisfied and disappointed with. Firstly i have to watch double ad in order to claim my free rewards instead of a single ad. Even then sometimes it doesnt work so i have to press again and watch another add to try and redeem it. Secondly, why does per video take so many coins? Its a waste of time. I want to be able to...
Read full review of ReelShortCost
I purchased the premium package where I received 2000 coins instantly and then so many over the next so many days. I started watching a short and when it asked to purchase the next episode, I did. It purchased the next number of episodes, which was not a big deal, except, the cost for all the episodes is different. This should have been made aware before the auto feature is allowed to purchase the next alloted amount of episodes.
Also, I exited the app and then when I went back into it, I clicked on the same short to finish it and I purchased the next few episodes. To my surprise, it was a different language. So now, I have purchased the same reel twice in 2 different languages.
UID [protected]
Desired outcome: I would like a refund! It needs to be made clear if it is a different version.
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Unintentional subscription
On the 29th December, 2023 at exactly 1: 39 pm, i came across a reel on Facebook , a video about a movie and suddenly it paused in the middle and asked for a subscription to continue i pressed the purchase button accidentally and i was debited an amount of Eleven thousand Five hundred naira for a subscription that i do not want. Pls i want a refund of the amount i paid. My SUBSCRIPTION ID is [protected]
Thank you in advance.
Claimed loss: 11500 naira
Desired outcome: I want a refund to my naira account 2055034735Unitedly bank of Africa (UBA)Aremu oluwaseun racheal
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The app reelshort
I had purchased 1000 coins for $9.99 and another purchase of $500 coins for $4.99 I was only able to watch 8 reels in total from that and I should have been able to get through 22 episodes with that amount put in. This is fraud and a cheap scam to make money and I will take my reimbursement back to the card that was used for payment. I was astounded that this is such a cheat to customers.
Claimed loss: 15.99 is the total charged including taxes to be returned. I will be happy to post the bank statement showing was was taken from the account.
Desired outcome: The amount of 15.99 is to be refunded to the account seeing as your terms of service did not meet expectations, nor matched the charge.
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I've just bought 500 coins for 4.99. I could watch only 1 reel and the balance that I have only 1 coin left.
I agree. I shouldn’t have to pay $50 to watch these. It’s 50 coins a reel. Absolutely ridiculous if I wasn’t so invested in the show I wouldn’t have. I won’t be purchasing anymore.
Double charged for unusable services
Credits purchased first time to try as a new user and received wrong one and wasn't able to even watch what I paid for, then went back to check the charges and was charged twice within a few min diffrent price. Payments of $5.35 and another for $10.71 I did not want these purchases or even able to use them it seems. I'd like it refunded if possible thank you. Ive deleted and locked my card so no more transactions could randomly accure.
Claimed loss: $16.01
Desired outcome: Issue full refund and delete account under [protected]@gmail.com
Google play refundes me today the charges I had made surprisingly. So if you use that for subscriptions online and payment methods thro Google ID def start there. You go into your Google account and payment/subscriptions option. There should be a option to review charges,subscriptions payments and anything you pay for by card there. Click the one with a issue and follow the icon to request a refund and OR cancel subscription payments immediately with a refund of recent charges they took if any. 9 out of 10 Google reviews it in 2-4days and chances are they approve refund. Hope that helps some!
I would like to cancel my membership and dont see how
About ReelShort
With ReelShort, users have access to a wide range of tools and resources that enable them to create professional-grade videos quickly and easily. The platform offers a user-friendly interface that is intuitive and easy to navigate, making it accessible to users of all skill levels. Whether you are a seasoned video producer or a novice, ReelShort provides the tools and support you need to create compelling videos that capture your audience's attention.
One of the key features of ReelShort is its library of pre-made templates and themes. These templates are designed to help users create videos quickly and easily, without the need for extensive editing or design skills. Users can choose from a variety of themes, including business, education, lifestyle, and more, and customize them to fit their specific needs.
In addition to its templates, ReelShort also offers a range of editing tools and features that allow users to fine-tune their videos and add special effects, music, and other elements. The platform also includes a library of stock footage and images, which users can use to enhance their videos and make them more visually appealing.
Overall, ReelShort is an excellent platform for anyone looking to create high-quality videos quickly and easily. With its user-friendly interface, extensive library of templates and resources, and powerful editing tools, ReelShort is a must-have tool for businesses, marketers, and content creators looking to engage their audience and tell their story through video.
Overview of ReelShort complaint handling
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ReelShort Contacts
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ReelShort social media
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Checked and verified by Andrew This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreOct 12, 2024
Most discussed ReelShort complaints
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Don't let them scam you. Take immediate action. Document everything and escalate the situation to higher management at ReelShort. Use social media to expose their practices and gather support from others who might have faced the same issue. Get your lawyer involved and make it clear that you're serious about taking legal action. Push hard and don't back down until you get your money back. Your time and money are valuable — don't let them get away with this.