Complaints & Reviews

Rotten pork purchased for off site cooking

On April 6th, 2020, I called the Sioux City, IA location to try and help out a local business owner during...

Food over all service

On Saturday 7th myself and my mate came to Texas Roadhouse to eat/drink after we got seated she told us that...

No rolls

I placed online order on Feb. 27 2020 got all way home no rolls. I spent 43.87 drove away to Newport and no rolls Really!

very bad service and poor quality of food resulting in bad stomach

My family and I went out to your restaurant February 18th at 5:30 p.m. to celebrate my birthday. I will say...

12 oz ribeye

We usually go to the one in Evansville In. But I was in Owensboro yesterday and decided to place an online...

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service/management

I was recently at Texas Roadhouse with my family. There are 4 of us adults. We ordered the most expensive...

wait time

When we signed in, we were told there is a 20 minute wait at the Cumming Ga location. Over an hour later we...

gift card purchase

Near Christmas I was in Greensboro, NC and ran by Texas on Battleground for lunch and to buy $100 worth of gift cards. I usually go to Burlington's Texas but was in Greensboro to get my hair cut that day. Anyway, the waitress said there was a special going on. If I bought $300 worth I would not only get the extra coupons for buying them, I would also get a free appetizer coupon good for a year. That I could get a free appetizer everyday if that was what I wanted to do. Thinking this was a great deal and I eat at Texas all the time, I opted to get the $300. Once Christmas was over I went to use the coupons and found out not only that the free appetizer is only good in Greensboro, which I rarely go to, I have to buy two entrees to use it AND I can't use the gift card coupons with it. Only one coupon at a time. Now I am a recent widow I'm usually alone and almost always go to Burlington to eat, I am very disappointed with your company. Never once did the waitress say it's only good at this location nor that I couldn't combined the two. Her saying I could get a free appetizer everyday would never in a million years make anyone think 2 entrees were required. I love steak but I couldn't eat it everyday. To me this is false advertising; at the least it's a shady way to do business. Once I use and/or give all the gift cards away, I'm not sure I will ever go back to Texas again!

trying to get table...

We were trying to come to restaurant for my birthday. Both daughters and I tried to get advanced seating...

service & cleanliness

My husband and I are frequent customers of TRH ( 3-4 times a month) but as for today (1/3/2020 @ 8:50 pm...

service

I love Texas Roadhouse. It's where me and my husband have a date night once a month. I received a gift...

the service

We went in today with a party of 6 and a baby. We had to wait a out 30 minutes. ( which was fine). Once we...

food product

We love Texas Roadhouse and have never had a problem or bad meal. Today though the rolls weren't soft and...

service

To begin with, as always the wait was horrible but we toughed it out the hour + that it took to patron your...

hard, very sharp piece of plastic in my meal

Got my chicken dinner (mushroom portobella) and took a bite and bit down on a hard, very sharp object. I...

food, cleaning

I love Texas Roadhouse Don't get me wrong I also agree different Texas roadhouse taste differently as well...

ribeye steak dinners

My wife took me to Texas Roadhouse for my birthday dinner on 11-27-2019. The service was great - server wa...

takeout order

On 11/29/2019 I called in a takeout order for a steak kabob with seasoned rice, which I didn't get I was ask...

personnel & food

We asked for a booth due to the fact that we have a small child that has trouble sitting at tables. We were...

awful service

My husband planned a surprise birthday dinner for me. When he called on Monday he was told to call 1 hour...