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Rally House Customer Service Phone, Email, Contacts

Rally House
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Rally House reviews 18

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9:17 am EDT
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Rally House Terrible service and unhelpful customer support from Rally House

I was so disappointed with the experience I had with Rally House. I put in an order on rallyhouse.com and the day after, they sent me an email blasting off about how they canceled my order because the item was out of stock. They didn't even care to check if I was cool with getting something else that was a similar color or design!

Having to hear that bad news, I decided to call up their customer service hotline to see if they could help me out. But, to my surprise, they were anything but helpful. The person on the phone was SO rude and unhelpful. It was like they didn't even want to talk to me.

They told me the same thing that was in the email. That I had to put in another order, and that it wouldn't be shipped out until the following Monday. I couldn't believe what I was hearing! The service I got was terrible. If I didn't love the product so much, I would never buy from Rally House again.

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7:45 am EDT
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Rally House Disappointing experience with Rally House - Half of my order missing!

I'm pretty upset with Rally House. I spent extra money to get my goodies fast and I got an email that said they were all on their way. But then, they sent me another email that half of my sale items were all gone! Not cool! I don't just want half my order, I want it ALL! Now, I have to send back half my order and have to go through that whole process, which is a real pain in the butt. Come on, Rally House, this is a bummer. You guys need to step it up and get your act together. You guys just plain suck.

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7:33 am EDT
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Rally House Rally House Review: Sizing Issues and Complicated Returns Process

So, I just had an experience with Rally House that left me feeling some type of way. I had ordered some sweat pants from their website - they looked great and had my size listed (or so I thought). When the package arrived, I was excited to try them on. But as I started to put them on, I quickly realized something was off. They were at least 3 inches too long!

Now, mind you, I'm not short - I'm 5'11'. And for a size medium, I was definitely expecting them to fit. But apparently, Rally House's idea of a medium is more like a large or extra large. The website didn't specify the length, so I took a chance. But boy, did I learn my lesson.

What really irritated me was the return process. It was unnecessarily complicated and time-consuming. I had to jump through so many hoops just to return the pants. I understand that companies have to protect themselves from fraudulent returns, but Rally House takes it to a whole other level. It felt like they were trying to make it as difficult as possible for me to get my money back.

Overall, I wouldn't recommend buying anything from Rally House, unless you're willing to take a risk on the sizing and deal with the headaches of their return process. It's just not worth it. Save yourself the frustration and shop somewhere else.

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Rally House Rally House Misleads with False Advertising: My Experience with a Dallas Stars Puck Purchase

Rally House is not cool. They take really good photos and make things look way better than they actually are. I wanted to buy a big Dallas Stars hockey puck with their logo on it, because they had a picture that looked like a real size and the price wasn't too bad. But when I got the package, I realized I'd been tricked! What I got was a really small, black plastic thing that only looks like a hockey puck if you squint your eyes. It was even more expensive than I thought it would be for something so tiny, and all it had on it was a stupid sticker. I don't know how they can stay in business by ripping off people like me.

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Rally House Beware of Deceitful Squad: A Review of Rally House's Subpar Gear

Rally House be a pretty deceitful squad. Their gear be lookin' pretty swell on their website, but when ya get it, dang that be another story. It be like they give ya the cheapest cotton they can find, somethin' you wouldn't even want to wear. My shirts be all from sweatshops in Mexico, Peru, and Pakistan, ya know them havens of top-notch retail quality. What a waste of cash monies, bro. I don't even know how they be getting' any fools to buy from them again and again. I'm just sayin', yo, you been warned.

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Rally House Disappointing Experience with Rally House - New Era NBA Hat Review

ought a New Era 39 Thirty NBA hat from Rally House and I have to say, I'm pretty disappointed with my purchase. Spent $35 on it, and it wasn't worth it at all. Could've gotten the same hat for less than a tenth of the price at Ross or something.
Overall, the quality of the cap is pretty bad - especially considering the price point. When it came in the mail, the box was practically falling apart, like it had been tossed around all day. And to make matters worse, the cap was extremely damaged when I finally got my hands on it.
After trying to get in contact with the customer service department, I can tell you for sure that Rally House isn't worth your time or money. The customer service is basically non-existent, which is a huge disappointment.
My advice? Shop elsewhere and save yourself a lot of trouble. Trust me, you'll thank me for this one.

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Rally House Poor Customer Service & Lack of Military Discount: My Disappointing Experience with Rally House

Let me tell you about Rally House. First off, in my opinion, this is the worst franchise out there. They have no military discount. I mean, come on, we served our country and a simple discount isn't too much ask for. It's not like we are asking for handouts or anything. Without veterans, they probably wouldn't even exist. Secondly, their customer service is just plain terrible. It takes four days just to receive payment when ordering online and you can't even order in the store! I mean, seriously, how hard is it to order a shirt in the store? It's not like we are asking for the world here. And to think that veterans have to deal with such poor service is just plain wrong. It's just a shame that a company like this doesn't even have the decency to honor those who served our country.

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Rally House Disappointed by Disrespectful Treatment of Rally House Employees by Top Boss

So, I went to Rally House in Exton Pa. today and I gotta say, I was really disappointed. I witnessed this male boss guy talkin' to two women, one of whom was the manager, like they were total [censored]s. I mean, come on dude! Have some respect for your employees! I was only about 10 feet away from them and I could hear the whole thing. It was so bad that I had to just walk outta there. Ain't nobody deserve to be treated like that, no one.

Then, I was like, "I gotta find out who this guy is." So I went on their website and turns out, he's like the big boss. He's the COO of the whole dang company! Can you believe that? It really blew my mind. How can a company I love to shop at employ someone like that? It's crazy.

I mean, if there's a problem within the company, that's fine and all. But there's no need to handle it like that in front of customers. It's unprofessional and honestly, it made me feel sick to my stomach. I never wanna see anyone treated like that again. No one should be disrespected at work like that, especially not in front of others. It's just not cool.

Overall, I hope Rally House can handle their internal issues better and treat their employees with the respect they deserve. Cause as a customer, I wanna feel good about where I'm spending my money and I just didn't feel that way today.

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Rally House Disappointing Experience with Rally House: Bad Customer Service and Poor Quality Product

So, I gotta tell ya, this Rally House place really disappointed me. I don't normally like to give bad reviews, but dang, this was just too much. I ordered a yard sign for my kiddo who's heading off to college soon, and it took forever to even get shipped. After weeks of waiting, I decided to cancel the order and find somewhere else to get it. But when I called to cancel, the first dude didn't actually do it! And then the second guy tried to convince me not to cancel and said it was gonna ship soon. Well, it did finally ship, but it was a total mess when it got here. The sign was all squished in the box, the printing was all half-assed, the colors ran all over the place, some of the letters were missing, and there was a printer mark across the whole front of it. Ugh, I was so mad. And when I looked online to see if this was a common problem, I found out that Rally House has tons of bad reviews. I really shoulda gone somewhere else, but I guess I won't make that mistake again.

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Rally House Rally House's Refund Policy is Unfair: My Disappointing Experience

I ordered a Detroit Red Wings shirt from Rally House in early December, and was pretty happy it arrived pretty quick. But man, was I bummed when I opened the package and saw that the shirt I received was nothing like what I actually ordered. Like, really Rally House? I checked their website, and it said that when you return an item, they'll deduct $7.99 from your refund. Seriously? That's just not right, especially when it wasn't even my fault.

I thought to myself, "let me just go on a live chat and see if I can get a full refund." You know what they said? They had the audacity to say that they will only take the shirt back for free AND give me free shipping on my next order. That really got me heated. A few days later, I got an email with the free shipping code, but nothing else. Where was the return label? I had to go back on the live chat, which was already annoying, and ask what was up. They told me again that I wouldn't be charged for the return, and that I should receive my label shortly.

Days go by, and finally, I get the label and send the shirt back. I was relieved to get an email that I had been refunded, and then, the moment I saw that they took $7.99 off my refund, I was livid. I mean, come on Rally House, that's just really not cool. They totally made my already frustrating experience even worse. I cannot believe they charged me for THEIR mistake.

Unfortunately, I don't think I will order from Rally House again after this ordeal. It's a shame, because their selection was pretty decent, but the headache just isn't worth it.

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Rally House complaints 8

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1:42 pm EST
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Rally House eGift Card

Bait and Switch. Beware! So they had this $20 off $100 (or higher) eGift Cards promotion going on that they advertised in emails as well as plastering it on the top of their homepage. I purchased a $100 gift card using the code supplied. Their site claimed the eGift card would be delivered by email immediately. A day after the purchase, I reached out by chat to check on the status of the order as it hadn't been delivered. I received a rude sounding message stating they hadn't been able to work through all the orders. I waited a couple more days and wound up receiving a cancellation email. What's up with that? It's not like eGift Cards run out of stock. Bad, bad place to shop.

Desired outcome: Money back

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1:53 pm EST
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Rally House Returning gift with a gift receipt. Store 036. 11/12/23 12:35p.m. Order #2091087. Manager :Sophia. (SIE0009200003603).

Returning GIFT with GIFT RECEIPT Cashier returned it back to the card of the person who bought gift. Now I have no gift no store credit and back to the friend who bought the gift. Very embarrassing for me that my friend knows I returned it. When all I wanted was a store credit to repurchase something else that would fit me! When I ask another employee about the situation first thing he said she should have given me a store credit! Now I’m out a gift! (SIE0009200003603). Store 036 order #[protected]/12/23 12:35 p.m. salesperson Sophia Please respond I don’t want to be out the gift! Thank - you

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9:49 am EDT
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Rally House Rally House Website Review: Extensive Sports Apparel Collection at Affordable Prices

I recently checked out Rally House's website and man, was I blown away! They got all sorts of sports gear and apparel for different teams - from NFL to NBA! Their collection's so extensive, I didn't know which one to pick from. Tried to look for my favorite basketball team's shirt and they have it!

Navigating the site's easy, and you can filter your search too if you're looking for something specific. There's even a "fan shop" section where you can find cool merch for different teams like Penn State, Texas Tech, and more. And the best part? The prices are less expensive than other online shops I've come across.

On top of that, the website's user-friendly, and I didn't have any problems adding items to my cart. Shipping was fast, too! Received my shirt within the week, and it was in excellent condition. I highly recommend Rally House. If you're a sports fan, you'll definitely find something you'll love on the site!

Overall, Rally House's website is a great place to shop for sports apparel and gear. Plus, their prices are affordable and the website's easy to use. Highly recommended for sports enthusiasts out there!

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Is Rally House legit?

Our conclusion: After a detailed review, ComplaintsBoard finds Rally House to be a trustworthy company. Although there's a 0% resolution rate for customer complaints, which deserves attention, Rally House is known for their high standards and safety. If you're thinking about dealing with Rally House, it's wise to check how they handle complaints.

Rally House earns a trustworthiness rating of 91%

Highly recommended, but caution will not hurt.

A long registered date for rallyhouse.com can be seen as a positive aspect for Rally House as it indicates a commitment to maintaining the website and its domain name for a long period of time. It also suggests that the company is organized and has taken steps to secure its online presence.

The age of Rally House's domain suggests that they have had sufficient time to establish a reputation as a reliable source of information and services. This can provide reassurance to potential customers seeking quality products or services.

Rallyhouse.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.

We looked up Rally House and found that the website is receiving a high amount of traffic. This could be a sign of a popular and trustworthy website, but it is still important to exercise caution and verify the legitimacy of the site before sharing any personal or financial information

However ComplaintsBoard has detected that:

  • While Rally House has a high level of trust, our investigation has revealed that the company's complaint resolution process is inadequate and ineffective. As a result, only 0% of 8 complaints are resolved. The support team may have poor customer service skills, lack of training, or not be well-equipped to handle customer complaints.
  • Rally House protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.
  • We conducted a search on social media and found several negative reviews related to Rally House. These reviews may indicate issues with the company's products, services, or customer support. It is important to thoroughly research the company and its offerings before making any purchases to avoid any potential risks.
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8:48 am EDT
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Rally House Disappointing quality and customer service from Rally House

I recently copped an $80 shirt from Rally House as a gift for my homeboy. But, like dang, after just one wash the material started to pull. Honestly, it's a total bummer that their customer service couldn't do much about it and had to reach out to the vendor. Like, umm, hello? Can't they just take care of it themselves? Anyway, I believe they better refund or exchange it without any hassle. Overall, I'm not sure if I would shop at Rally House again after this experience.

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7:44 am EDT
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Rally House Negative Experience at Rally House Kenwood - Dangerous Employee and Poor Customer Service

Yo, I gotta be honest, Rally House ain't my favorite store no more. I went to the Kenwood location and it was straight-up trash. I was trying to cop some Baker Mayfield socks, but they were all out except for this one pair on the mannequin. I asked the dude Charles if I could buy them, but he was all like "nah, bro, those are for display only." And I'm like, "come on man, I'm tryna give you my money." But he just kept saying no.

Then things got real sketchy. Charles started making threats like "I'll kill you if you don't leave" and "I'm gonna blow this place up." I was shook, man. I had to call the cops and everything. Rally House, you need to do something about this dangerous employee. He's a liability and he's ruining your reputation.

But the real kicker is that I went back a few days later and there were like 14 pairs of those socks on the shelf. What the heck, Rally House? Why couldn't Charles just sell me one of those instead of being a total jerk? I don't think I'll be shopping with y'all again.

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Rally House Disappointing Order Experience at Rally House: Mistaken Hat Size and Frustrating Rating System

Yo, yo, yo, let me tell you something about Rally House. They screwed up my order big time. I ordered a hat, simple right? Wrong. They couldn't even send me the right size. What a bunch of bumbling fools. I was so disappointed that I'll never shop there again. I mean, seriously, why waste my time with these clowns when there are plenty of other places to get my gear?

And don't even get me started on the rating system. I mean, come on! I wanted to give them negative stars, but apparently that's not an option. So, I begrudgingly clicked one star, but let's be real, they don't even deserve that.

Honestly, I wouldn't waste my money on their stuff. I'd rather support a company that actually knows how to get an order right and cares about their customers. So, take my advice and steer clear of Rally House. You'll thank me later.

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Rally House Poor Customer Service Policy at Rally House - Charging for Size Exchange

Ahh man, Rally House really let me down. I copped a Christmas present for my bro in December, and come February he needs to swap it. No biggie, except they wanted me to pay the difference even though it was the same exact shirt, just a different size. Come on Rally House, that's a weak policy. I even got on the phone with their customer service and they confirmed it's their move. Not cool.

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Rally House Unprofessional and Disrespectful Behavior at Rally House in Overland Park, KS

I went to Rally House located in Overland Park, Kansas and I couldn't believe what I saw. While there, I noticed a worker named Zach puffing on his vape pen right in the store! The nerve of this guy! Not only was his behavior completely disrespectful, but he also showed no interest in helping me and my family. It's truly a shame that this is the kind of person who represents Rally House. As if that weren't bad enough, this guy also set a terrible example for my kids. Imagine how uncomfortable I felt when they asked why smoke was coming out of his mouth! It's completely unacceptable and something needs to be done about it.

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About Rally House

Screenshot Rally House
Rally House (rallyhouse.com) is a popular online retailer that offers a wide range of officially licensed sports merchandise, apparel, and accessories for fans of various teams and leagues across the United States. Established in 1989, Rally House has grown into a leading destination for sports fans seeking apparel and merchandise for their favorite teams.

With its large selection of products featuring logos and colors from professional sports teams, Rally House has everything that sports enthusiasts need to show their support. The online store offers official merchandise and apparel from various sports leagues including the NFL, NBA, NHL, MLB, MLS, and NCAA, allowing each fan to find the perfect accessory or clothing item that represents their favorite team.

Customers appreciate the high-quality products and personalized shopping experience that Rally House offers. Rally House prides itself on its customer service and strives to make shopping on rallyhouse.com a fun and convenient experience. From easy navigation to an extensive inventory of products and quick delivery, Rally House is committed to satisfying its customers.

Whether you're looking for clothing, hats, accessories, home décor, or gifts for sports fans, you're sure to find it at Rally House. The retailer is constantly updating its product line with the latest trends and styles, so that fans can stay current with the latest merchandise releases. This means that you will always find something new and exciting to add to your collection.

In conclusion, Rally House is a one stop shop for all of your sports merchandise needs. With its extensive product lineup and excellent customer service, Rally House has become the go-to destination for sports fans looking for the best in officially licensed merchandise to show their team spirit.

Overview of Rally House complaint handling

Rally House reviews first appeared on Complaints Board on May 27, 2023. The latest review eGift Card was posted on Dec 1, 2023. Rally House has an average consumer rating of 1 stars from 18 reviews. Rally House has resolved 0 complaints.
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  1. Rally House contacts

  2. Rally House phone numbers
    +1 (800) 381-9177
    +1 (800) 381-9177
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