Rally House’s earns a 1.0-star rating from 0 reviews and 8 complaints, showing that the majority of sports fans and enthusiasts are dissatisfied with merchandise and shopping experience.
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eGift Card
Bait and Switch. Beware! So they had this $20 off $100 (or higher) eGift Cards promotion going on that they advertised in emails as well as plastering it on the top of their homepage. I purchased a $100 gift card using the code supplied. Their site claimed the eGift card would be delivered by email immediately. A day after the purchase, I reached out by chat to check on the status of the order as it hadn't been delivered. I received a rude sounding message stating they hadn't been able to work through all the orders. I waited a couple more days and wound up receiving a cancellation email. What's up with that? It's not like eGift Cards run out of stock. Bad, bad place to shop.
Desired outcome: Money back
Returning gift with a gift receipt. Store 036. 11/12/23 12:35p.m. Order #2091087. Manager :Sophia. (SIE0009200003603).
Returning GIFT with GIFT RECEIPT Cashier returned it back to the card of the person who bought gift. Now I have no gift no store credit and back to the friend who bought the gift. Very embarrassing for me that my friend knows I returned it. When all I wanted was a store credit to repurchase something else that would fit me! When I ask another employee about the situation first thing he said she should have given me a store credit! Now I’m out a gift! (SIE0009200003603). Store 036 order #[protected]/12/23 12:35 p.m. salesperson Sophia Please respond I don’t want to be out the gift! Thank - you
Rally House Website Review: Extensive Sports Apparel Collection at Affordable Prices
I recently checked out Rally House's website and man, was I blown away! They got all sorts of sports gear and apparel for different teams - from NFL to NBA! Their collection's so extensive, I didn't know which one to pick from. Tried to look for my favorite basketball team's shirt and they have it!
Navigating the site's easy, and you can filter your search too if you're looking for something specific. There's even a "fan shop" section where you can find cool merch for different teams like Penn State, Texas Tech, and more. And the best part? The prices are less expensive than other online shops I've come across.
On top of that, the website's user-friendly, and I didn't have any problems adding items to my cart. Shipping was fast, too! Received my shirt within the week, and it was in excellent condition. I highly recommend Rally House. If you're a sports fan, you'll definitely find something you'll love on the site!
Overall, Rally House's website is a great place to shop for sports apparel and gear. Plus, their prices are affordable and the website's easy to use. Highly recommended for sports enthusiasts out there!
Is Rally House Legit?
Rally House earns a trustworthiness rating of 91%
Highly recommended, but caution will not hurt.
A long registered date for rallyhouse.com can be seen as a positive aspect for Rally House as it indicates a commitment to maintaining the website and its domain name for a long period of time. It also suggests that the company is organized and has taken steps to secure its online presence.
The age of Rally House's domain suggests that they have had sufficient time to establish a reputation as a reliable source of information and services. This can provide reassurance to potential customers seeking quality products or services.
Rallyhouse.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.
Rallyhouse.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.
Several positive reviews for Rally House have been found on various review sites. While this may be a good sign, it is important to approach these reviews with caution and consider the possibility of fake or biased reviews.
We looked up Rally House and found that the website is receiving a high amount of traffic. This could be a sign of a popular and trustworthy website, but it is still important to exercise caution and verify the legitimacy of the site before sharing any personal or financial information
However ComplaintsBoard has detected that:
- While Rally House has a high level of trust, our investigation has revealed that the company's complaint resolution process is inadequate and ineffective. As a result, only 0% of 8 complaints are resolved. The support team may have poor customer service skills, lack of training, or not be well-equipped to handle customer complaints.
Disappointing quality and customer service from Rally House
I recently copped an $80 shirt from Rally House as a gift for my homeboy. But, like dang, after just one wash the material started to pull. Honestly, it's a total bummer that their customer service couldn't do much about it and had to reach out to the vendor. Like, umm, hello? Can't they just take care of it themselves? Anyway, I believe they better refund or exchange it without any hassle. Overall, I'm not sure if I would shop at Rally House again after this experience.
Negative Experience at Rally House Kenwood - Dangerous Employee and Poor Customer Service
Yo, I gotta be honest, Rally House ain't my favorite store no more. I went to the Kenwood location and it was straight-up trash. I was trying to cop some Baker Mayfield socks, but they were all out except for this one pair on the mannequin. I asked the dude Charles if I could buy them, but he was all like "nah, bro, those are for display only." And I'm like, "come on man, I'm tryna give you my money." But he just kept saying no.
Then things got real sketchy. Charles started making threats like "I'll kill you if you don't leave" and "I'm gonna blow this place up." I was shook, man. I had to call the cops and everything. Rally House, you need to do something about this dangerous employee. He's a liability and he's ruining your reputation.
But the real kicker is that I went back a few days later and there were like 14 pairs of those socks on the shelf. What the heck, Rally House? Why couldn't Charles just sell me one of those instead of being a total jerk? I don't think I'll be shopping with y'all again.
Disappointing Order Experience at Rally House: Mistaken Hat Size and Frustrating Rating System
Yo, yo, yo, let me tell you something about Rally House. They screwed up my order big time. I ordered a hat, simple right? Wrong. They couldn't even send me the right size. What a bunch of bumbling fools. I was so disappointed that I'll never shop there again. I mean, seriously, why waste my time with these clowns when there are plenty of other places to get my gear?
And don't even get me started on the rating system. I mean, come on! I wanted to give them negative stars, but apparently that's not an option. So, I begrudgingly clicked one star, but let's be real, they don't even deserve that.
Honestly, I wouldn't waste my money on their stuff. I'd rather support a company that actually knows how to get an order right and cares about their customers. So, take my advice and steer clear of Rally House. You'll thank me later.
Poor Customer Service Policy at Rally House - Charging for Size Exchange
Ahh man, Rally House really let me down. I copped a Christmas present for my bro in December, and come February he needs to swap it. No biggie, except they wanted me to pay the difference even though it was the same exact shirt, just a different size. Come on Rally House, that's a weak policy. I even got on the phone with their customer service and they confirmed it's their move. Not cool.
Unprofessional and Disrespectful Behavior at Rally House in Overland Park, KS
I went to Rally House located in Overland Park, Kansas and I couldn't believe what I saw. While there, I noticed a worker named Zach puffing on his vape pen right in the store! The nerve of this guy! Not only was his behavior completely disrespectful, but he also showed no interest in helping me and my family. It's truly a shame that this is the kind of person who represents Rally House. As if that weren't bad enough, this guy also set a terrible example for my kids. Imagine how uncomfortable I felt when they asked why smoke was coming out of his mouth! It's completely unacceptable and something needs to be done about it.
Overview of Rally House complaint handling
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Rally House Contacts
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Rally House phone numbers+1 (800) 381-9177+1 (800) 381-9177Click up if you have successfully reached Rally House by calling +1 (800) 381-9177 phone number 0 0 users reported that they have successfully reached Rally House by calling +1 (800) 381-9177 phone number Click down if you have unsuccessfully reached Rally House by calling +1 (800) 381-9177 phone number 0 0 users reported that they have UNsuccessfully reached Rally House by calling +1 (800) 381-9177 phone number
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Rally House social media
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Checked and verified by Janet This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreJun 16, 2025
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