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JustAnswer Complaints & Reviews

JustAnswer — legal fees

Hi, my name is Paul, recently I was seeking professional help from yourselves but had decided not to go down this path...

Websites  · Jan 24, 2020

Justanswer experts advice — I cancelled on the 3rd day of my 5 day trial and they charged my husbands card anyways.

I had a question about some coins I have. S$o I just typed exactly that into my search engine (Google.com) and I landed...

Auctions  · Jan 23, 2020

JustAnswer — justanswer taking out subscription

We only used your website once where you were very helpful but have since had two extra payments taken out of account...

Websites  · Jan 22, 2020

justanswer.com — unauthorized debit card withdrawals

i never signed up for membership and have had an answer on a car problem answered for 5 pounds and am now being billed...

Internet Services  · Jan 22, 2020

JustAnswer — justanswer.com

JustAnswerI was told that I would need to submit my credit card to get a trial one answer for a question on resolving a MacBook...

Websites  · Jan 20, 2020

JustAnswer — inability to cancel subscription to just answer

On 9 January 2020 I paid £5 for a 'trail period' and advice about my mobile phone. I was given a useful answer and I then...

Websites  · Jan 20, 2020

JustAnswer — unauthorised credit card charges

Date of Incident 15 December, 2019 Client Number [protected] Description I sent $2.00 for a trial question on 15...

Websites  · Jan 19, 2020

JustAnswer — unauthorised money taken from my account.

As i though this had been sorted out.i cannot find thte relevant b ank statements.I shall contact my bank again because...

1 comments Websites  · Jan 17, 2020

JustAnswer — customer service

I singed up for the 7 day trial and paid $5 after the trial i got charged $29 ( I didn't know i was signing up for the...

Websites  · Jan 17, 2020

JustAnswer — membership

I asked one question and automatically became a member with a fee of £25, I think this is a underhanded and totally unproffesional...

Websites  · Jan 15, 2020

JustAnswer — billed for six months after trying it once

I was checking my bank statement and discovered a have been being charged $34 per month for thre last six months after...

Websites  · Jan 12, 2020

JustAnswer — your site is a fraud rip off.

I ask a question in May of 2019 paid for the and answer cancelledthe trial membership, suddenly in Jan. 20 get another...

Websites  · Jan 09, 2020

JustAnswer — unauthorized paypal billing

I was told that I was signing up for a 7 day trial. I did not see any way to cancel anything after the trial. On the...

Websites  · Jan 07, 2020

JustAnswer — dishwasher repair

On December 30, 2019, after contacting Fisher Paykel, the manufacturer of my dishwasher, I was forwarded to Just answer...

Websites  · Jan 07, 2020

JustAnswer — payments

To who it may concern, I had two payments taken from my bank account . One that has been refunded . As I have never...

Websites  · Jan 07, 2020

Just Answer — no way to cancel service.

Agreed to pay $5 to have an email question problem answered. Intro advised to download app which I did. Cost was to be...

Websites  · Jan 06, 2020

JustAnswer — I can not cancel this service and did not agree to the direct debit that has been taken from my account

I signed up for a $5 fee for one question. I paid for that. Yesterday o received a further $40 Deduction from my account...

Websites  · Jan 06, 2020

JustAnswer — unfair charges - order id: [protected]-570

On Friday 27 December I went online looking for assistance with an outlook query. I selected Just Answers as a possible...

Websites  · Jan 03, 2020

JustAnswer — membership

JustAnswerHello, My membership has been cancelled for some time and I am still having money taken out of my bank account. I had $66...

Websites  · Dec 31, 2019

JustAnswer — justanswer — fraud

Charged a monthly subscription without authorization. JustAnswer is a huge scam to get your credit card info so they can...

Websites  · Dec 31, 2019

JustAnswer — service/billing

I called this company just once, thinking it was Apple sponsored, and they have been chareging me ever since. Yesterday...

Websites  · Dec 30, 2019

JustAnswer — taking £40 x2

This is now my 3rd. Or 4 th.Email that I sent you and you have still taken out £40 on the 23 rd November and then another...

Websites  · Dec 29, 2019

Just Answer — unauthorized billing

I contacted your site on 26.12.19 to ask a question and now find money has been taken from my credit card without my...

Websites  · Dec 28, 2019

JustAnswer — my account/trial

Please cancel and refund my £5 back to my account your service is rubbish and fraudulent!! With no option to cancel online...

1 comments Websites  · Dec 27, 2019

JustAnswer — how they charged me after 1 week

December 15, 2019 Their service says 1 month for $1. They charged me $50 after 3 days and after I had cancelled the...

Websites  · Dec 25, 2019

JustAnswer — wrong spring

Hi I asked a question to a computer and thought it was a free service and i was debited $ 40 dollars to my account. I...

Websites  · Dec 23, 2019

[Resolved] JustAnswer — your subscription method is very deceiving

I entered the website to ask a question, for which I understood that you can try it for $1. I did try it, and the...

Websites  · Dec 23, 2019

Just Answer — answers questions

A charge was found on my Chase Freedom credit card. I found this charge after my December billing statement December...

Websites  · Dec 21, 2019

JustAnswer — £40 taken from my account

I have already complained about this company taking out £40 from my account after I cancelled my £5 trial fee I would like...

Websites  · Dec 19, 2019

JustAnswer — charge to visa account

How dare u charge my account first with $5.-and minutes later$62.50 on the 16 December so much the for 7 day trial On the...

Websites  · Dec 19, 2019

[Resolved] Just Answer — technical/legal help

I authorised a one time trial payment of £5 to this company on 11th December. I had no wish to take further membership but...

Websites  · Dec 18, 2019

JustAnswer — talked to a lawyer at "just answer"; phone # [protected]

Every thing went fine and i paid my "one time" bill. I was away for three months and unable to look at my charge account...

Websites  · Dec 17, 2019

JustAnswer — membership

You have charged me for two months of membership, November and December 2019. . I asked one question in November and...

Websites  · Dec 17, 2019

JustAnswer — purchases

I opened an account on [protected], I cancelled the membership within the 7 day trial period. I have 3 payments of $28.00...

Websites  · Dec 17, 2019

[Resolved] JustAnswer — unauthorized credit card charge

on 10/26/2018 was charged $53.68 for nohelp, just chatted with the robot it was with a fully refundable $1.00/ Instead the...

Websites  · Dec 16, 2019

[Resolved] justanswer.com — online advertizing

In July, this year I went on Justanswer.com to ask a question about my AOL account to move files. I did connect but...

Websites  · Dec 15, 2019

JustAnswer — unauthorized credit card charge and lack of return of initial $5 charge that was promised as a return

Order number [protected]-903 November 22 or 23 I requested help from Bob regarding hundreds of junk emails and how to...

Websites  · Dec 15, 2019

JustAnswer — stealing and fraudulent activities on my card. a scam

Just Answer is a scam!!! I asked two questions on just answer after paying the $5 trial fee. They sent an email saying my...

Websites  · Dec 15, 2019

JustAnswer — overcharged credit card

JustAnswerTo Whom it May Concern, I have just checked my Credit Card transactions and I have been charged with a whopping membership...

Websites  · Dec 12, 2019

JustAnswer — money taken out of my account without my consent

In October 2019, I had difficulty with Skype. One of Just Answer's technicians helped me and said I had to pay R599 for...

Websites  · Dec 12, 2019