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Nutrisystem Customer Care Service

Nutrisystem, Inc.

600 Office Center Dr
Fort Washington
United States - 19034

Customer Support Phone Numbers

+1 215 706 5388 0 0
Additional Email Address

Nutrisystem Complaints & Reviews

Nutrisystem / Deceptive wording "auto-delivery"

gary tranbarger on Sep 10, 2016
I checked "auto-delivery" on their website on my initial order which costs me over $350.00. No where that I can find does "auto-delivery" mean "auto-purchase". I did want the food auto delivered to my home. Thought that was what the phrase meant. I was definitely wrong. When my 2nd month...

Nutrisystem / Cancellation process

hankk on Jun 6, 2016
I just started with Nutrisystems (on 05/55/2016). After 2 weeks, I lost 16 pounds. My wife passed away on 06/02 and I knew I had to delay my diet plan. I called Nutrisytems yesterday and asked to have my account canceled. The customer service rep. told me the orders were automatic and I...

Nutrisystem / Weight-loss program

thrdage on Apr 9, 2016
Received food yesterday and couldn't find any definitive guidelines in their Get-Started brochure. Read all material multiple times & made a list of about a dozen questions. Called their "counselor" this morning. Recorded message says I will b e on hold for 10 minutes (!?...

Nutrisystem / Everything is terrible!

Alexis on Dec 8, 2015
I wish I had never used the Nutrisystem. They absolutely don't care about their clients and do not listen to them. Everything about them is terrible. Their old site was great. There was everything we needed - the food, water and exercise trackers. But now they have this awful new facebook...

Nutrisystem / Don't give them your credit card number!

Reviewer56815 on Oct 5, 2015
I gave them my credit card number and they continued to charge their product to it even after I cancelled ! when I called, the black woman I spoke with that kept saying "ax" - as in - "let me ax you a question" - was useless. she even laughed when I told her to stop charging my card and...

Nutrisystem / The taste was terrible and I didn't like their frozen food

elextra2 on Jul 2, 2015
People, don’t try to lose weight by using the website www.nutrisystem.com. I have tried their food and tasted like something frozen, but when I ate, I didn’t feel taste of food at all. I didn’t understand the flavour and was shocked that someone liked it and posted...

Nutrisystem / Disgusting

Bossquaw on Jan 25, 2014
OMG! Worst decision I ever made! Don't be fooled by the lovely pictures of the food on tv. That is NOT what you get! The pizzas were like eating cardboard with some tomato paste and fake cheese smeared on it! Tons of "Italian" food that would make a real Italian cringe! And the worst...

Nutrisystem / Buyer Beware!

Sparkiegal on Oct 21, 2013
Nutrisystem offers you a money back offer if you are not pleased. BUYERS BEWARE, while they love to sell you their product, they will do everything they can to avoid taking your calls to get a refund, money back or return products. If you really like good food, do not purchase this product, I...

Nutrisystem / Plans go on sale after you buy

DebInMB on Apr 5, 2013
Please be aware that you may purchase a Nutrisystem 28-day program in good faith only to find out 2 weeks later that you would have saved $60 if you had waited later. Part of the bad news related to this is that you find out from a Nutrisystems email sent to you that there's a better...

Nutrisystem / Marie Osmond

Taylorh2 on Apr 3, 2013
This doesn't effect me personally but I have a problem with Marie Osmond saying in the 'Nutrisystem ad' that her daughter found a custom that she (Marie) worn when she was 18 yrs old, and "dared her to try it on" Of course it fit. When Marie Osmond was 17/18 yrs old, she wa...

Nutrisystem / This is a great diet if you hate food

Galime on Jan 3, 2013
This is a great diet if you hate food! I am being very serious. There are individuals who do not eat and therefore gain weight. This may help them. The food tastes like freeze dried waste! The plan bases itself on shakes that are way overpriced and a total fad. Can you lose weight on thi...

Nutrisystem / NutriSystem Does not let customer close account online

pjohn7 on Jul 27, 2012
I received my first Nutri system shipment on time and I ate NutriSystem food for 15-18 days but did not see any difference in weight-lose. I was VERY MUCH much disappointed with the quality of NutriSystem food, I never felt like eating food. So I decided to cancel the NutriSystem and...

Nutrisystem / Charged Me to Cancel

NutrisystemSCAM on Jan 6, 2012
I signed up for monthly delivery of the meal program using a discount I received from my Aetna health benefits. The quality of the food was terrible. The diet requried me to spend hunderds of additional dollars on proteins and salads to add to the diet that I already paid hundreds of...

Nutrisystem / Nutrisystem food

Ms. Linda D. on Sep 8, 2011
I finally decided to try Nutrisystem a few months ago since I had always wanted to. The food was just terrible and I was starving all the time but was not allowed to eat. Most was unedible and went straight in the trash. I was finally enjoying their salisbury steak with mac and cheese...

Nutrisystem / SCAM!!!

BarryR.Rabowski on Aug 13, 2011
Total rip off, doesn't tell you that you have to pay to cancel your order. Counselors condescending and unhelpful.

Nutrisystem / Deceptive business practices

cottagedweller on Feb 19, 2011
I received a promotional offer from Nutrisystem in the mail for "1 week free, " prompting me to check out their website. On the normal website, the price listed for a 4-week program was $239, but I couldn't find a way to enter the promotion code for the free week. Looking closer at...

Nutrisystem / Credit card fraud

Nutrisystem, Inc. fraudulently billed my credit card TWICE on the same day. After more than a dozen phone calls and emails to their "customer service" (pardon me, I gagged for a moment) department, I didn't get as much as an apology. I've filed with the BBB, the FTC, my credit...

Nutrisystem / Fraud

I purchased Nutri System Vegitarian Diet. I began my diet and after three days noticed that several of my soups had fish in them! I am vegitarian and it was labled as vegitarian. I called NS and was given the option of two soups to choose from. The soups came about a week later. I canceled my...

Nutrisystem / unauthorized charge

Be carefull!!! I ordered what I thought was a 30 day supply. Well, it was but I never asked for a second month. About 3 weeks into my origional order I noticed a charge to my credit card for a second month. I tried to cancel but they told me the order was already shipped. I spoke to a very...

Nutrisystem / Money scam

Ordered it back in January, Tried it, so unpalatable I shipped it back(one item tasted like Spam). First you have to get an authorization #, then it cost me 46 dollars(not refundable) to send it back, they received it on Feb. 16, I followed with call on April 24 wanting to know why my...

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