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NutriSystem Customer Care Service

Nutrisystem, Inc.

600 Office Center Drive
Fort Washington
United States - 19034

Customer Support Phone Numbers

+1 800 435 4074 0 0
+1 800 585 5483(Customer Service) 0 0

NutriSystem Complaints & Reviews

Nutrisystem / nutrisystem customer service

Laura Sfiligoj on May 8, 2017
I have been an off and on customer with Nutrisystem for over one year. The customer service over the past couple months has been absolutely horrible and for this reason, they will no longer receive my business. They have an area to list a coupon code when you check out on their site. I put...

Nutrisystem / Unable to get "guaranteed refund"

Linda KC on Mar 20, 2017
I ordered "Lean 13" with a money back guarantee the end of January. The shelf food arrived early February and it caused severe stomach distress, heartburn and upper gastrointestinal pain so I called on February 10 to cancel. The counselor comvimced me to wait until the frozen food arrived...

Nutrisystem / Nutrisystem

THOMAS j cort on Mar 8, 2017
you should be advised that your response about my complaint is unacceptable... I have already sent a complaint to the PA Arrorney general . My next round of complains is to my two senators, one congressman and the federal trade commission will include my photograph with my disability. That...

Nutrisystem / Cancellation

markkwhite on Feb 21, 2017
I tried to cancel via phone but was left on hold for 45 & 50 minutes. Went to the website to cancel and no option. They pick up the phone in 30 seconds to sign up but not to cancel. Ended up doing a chat online and informed the agent to cancel. Round and round and I finally said that I...

Nutrisystem / Refund from NutriSystem

Lj$ on Feb 20, 2017
I ordered one of the NutriSystem food plans. I tried the food and was less than satisfied. So according to the NutriSystem policy, I can return the food and receive a refund less the shipping to send it back. I returned the food. I am still awaiting my refund. It has been 2 months. Thi...

Nutrisystem / Deceptive wording "auto-delivery"

gary tranbarger on Sep 10, 2016
I checked "auto-delivery" on their website on my initial order which costs me over $350.00. No where that I can find does "auto-delivery" mean "auto-purchase". I did want the food auto delivered to my home. Thought that was what the phrase meant. I was definitely wrong. When my 2nd month...

Nutrisystem / Cancellation process

hankk on Jun 6, 2016
I just started with Nutrisystems (on 05/55/2016). After 2 weeks, I lost 16 pounds. My wife passed away on 06/02 and I knew I had to delay my diet plan. I called Nutrisytems yesterday and asked to have my account canceled. The customer service rep. told me the orders were automatic and I...

Nutrisystem / Weight-loss program

thrdage on Apr 9, 2016
Received food yesterday and couldn't find any definitive guidelines in their Get-Started brochure. Read all material multiple times & made a list of about a dozen questions. Called their "counselor" this morning. Recorded message says I will b e on hold for 10 minutes (!?...

Nutrisystem / Everything is terrible!

Alexis on Dec 8, 2015
I wish I had never used the Nutrisystem. They absolutely don't care about their clients and do not listen to them. Everything about them is terrible. Their old site was great. There was everything we needed - the food, water and exercise trackers. But now they have this awful new facebook...

Nutrisystem / Don't give them your credit card number!

Reviewer56815 on Oct 5, 2015
I gave them my credit card number and they continued to charge their product to it even after I cancelled ! when I called, the black woman I spoke with that kept saying "ax" - as in - "let me ax you a question" - was useless. she even laughed when I told her to stop charging my card and...

Nutrisystem / The taste was terrible and I didn't like their frozen food

elextra2 on Jul 2, 2015
People, don’t try to lose weight by using the website www.nutrisystem.com. I have tried their food and tasted like something frozen, but when I ate, I didn’t feel taste of food at all. I didn’t understand the flavour and was shocked that someone liked it and posted...

Nutrisystem / Disgusting

Bossquaw on Jan 25, 2014
OMG! Worst decision I ever made! Don't be fooled by the lovely pictures of the food on tv. That is NOT what you get! The pizzas were like eating cardboard with some tomato paste and fake cheese smeared on it! Tons of "Italian" food that would make a real Italian cringe! And the worst...

Nutrisystem / Buyer beware!

Sparkiegal on Oct 21, 2013
Nutrisystem offers you a money back offer if you are not pleased. Buyers beware, while they love to sell you their product, they will do everything they can to avoid taking your calls to get a refund, money back or return products. If you really like good food, do not purchase this product, I...

Nutrisystem / Plans go on sale after you buy

DebInMB on Apr 5, 2013
Please be aware that you may purchase a Nutrisystem 28-day program in good faith only to find out 2 weeks later that you would have saved $60 if you had waited later. Part of the bad news related to this is that you find out from a Nutrisystems email sent to you that there's a better...

Nutrisystem / Marie osmond

Taylorh2 on Apr 3, 2013
This doesn't effect me personally but I have a problem with Marie Osmond saying in the 'Nutrisystem ad' that her daughter found a custom that she (Marie) worn when she was 18 yrs old, and "dared her to try it on" Of course it fit. When Marie Osmond was 17/18 yrs old, she wa...

Nutrisystem / This is a great diet if you hate food

Galime on Jan 3, 2013
This is a great diet if you hate food! I am being very serious. There are individuals who do not eat and therefore gain weight. This may help them. The food tastes like freeze dried waste! The plan bases itself on shakes that are way overpriced and a total fad. Can you lose weight on thi...

Nutrisystem / Nutrisystem does not let customer close account online

pjohn7 on Jul 27, 2012
I received my first nutri system shipment on time and I ate nutrisystem food for 15-18 days but did not see any difference in weight-lose. I was very much much disappointed with the quality of nutrisystem food, I never felt like eating food. So I decided to cancel the nutrisystem and...

Nutrisystem / Charged me to cancel

NutrisystemSCAM on Jan 6, 2012
I signed up for monthly delivery of the meal program using a discount I received from my aetna health benefits. The quality of the food was terrible. The diet requried me to spend hunderds of additional dollars on proteins and salads to add to the diet that I already paid hundreds of...

Nutrisystem / Nutrisystem food

Ms. Linda D. on Sep 8, 2011
I finally decided to try Nutrisystem a few months ago since I had always wanted to. The food was just terrible and I was starving all the time but was not allowed to eat. Most was unedible and went straight in the trash. I was finally enjoying their salisbury steak with mac and cheese...

Nutrisystem / Scam!!!

BarryR.Rabowski on Aug 13, 2011
Total rip off, doesn't tell you that you have to pay to cancel your order. Counselors condescending and unhelpful.

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