Register Sign in
FILE A COMPLAINT
Food Hardee's Restaurants
Hardee's Restaurants Logo

Hardee's Restaurants

477 Complaints
File a complaint

Having problems with Hardee's Restaurants?

File a complaint and get it resolved. It’s quick, effective and absolutely free!
Proudly resolving consumer concerns since 2004

Hardee's Restaurants Customer Service Contacts

+1 877 799 7827 (Guest Response)
100 North Broadway, Suite 1200
Saint Louis, Missouri
United States - 63102
Mon7:00 AM - 7:00 PM
Tue7:00 AM - 7:00 PM
Wed7:00 AM - 7:00 PM
Thu7:00 AM - 7:00 PM
Fri7:00 AM - 7:00 PM
SatClosed
SunClosed

ComplaintsBoard.com is not affiliated, associated, authorized, endorsed by, or in any way officially connected with Hardee's Restaurants Customer Service. Initial Hardee's Restaurants complaints should be directed to their team directly. You can find contact details for Hardee's Restaurants above.

ComplaintsBoard.com is an independent complaint resolution platform that has been successfully voicing consumer concerns since 2004. We are doing work that matters - connecting customers with businesses around the world and help them resolve issues and be heard.

Use this comments board to leave complaints and reviews about Hardee's Restaurants. Discuss the issues you have had with Hardee's Restaurants and work with their customer service team to find a resolution.

Hardee's Restaurants Complaints & Reviews

Feb 04, 2021

Hardee's Restaurants — Service

Every time we go to hardee's they say their systems is down can't order nothing this has been going...

Read full review and 1 response →

Hardee's Restaurants — Drive thru

I'm a regular breakfast customer. Its delicious and convenient, since its on my way to work. Lately atleast once a week, someone comes over the speaker telling me they are closed...its a 24hr store..drive thru open light is still on. then I have to back track and go to mcdonalds. today.."thank you for choosing hardees..were closed. looks like I'm going to stop choosing hardees and just go to mcdonalds, since I can depend on them to be open, when on a tight schedule on my way to work!

Read full review →Hide full review
Comment Guidelines

Add your opinion

    By clicking Submit you are agreeing to the Complaints Board’s Terms and Conditions

    Hardee's — Pricing of window advertisements

    Loc.: Hardee's of Rapid City, SD Fifth 1503443
    Order No." 238519
    Walking in and a sign in the window said: Order 1 Western Bacon Cheeseburger and a second for 1 dollar more, (Note: Nothing on the advertisement indicated that one had to order a Combo Meal to get the discount).
    So I ordered 1 Western Bacon Cheeseburger with a small side of Fries with a glass of water.
    The bill came and I was charged for the Combo Meal at $9.09. When I complained that I was mischarged and the combo meal was not on the advertisement. I was told I got the meal the cheapest way possible. Take it.
    After pointed out the price of a single burger with fries they still refused to change the price. In disgust I grabbed my meal from the cashier and proceeded to find a place to sit. On way I was told by someone that "If I ever came back to his restaurant I would be refused service because I grabbed the bag from the cashiers hands.
    If this is company pricing policy for window advertisements and am not refunded the difference between a burger with small fries, you have lost a customer from the 1970s to date. I have eating meals at Carl's Junior for many years in CA and never was I ever treated this way. I hope this will be resolved to my Satisfaction. Thank you.

    Pricing of window advertisements

    Read full review →Hide full review
    Comment Guidelines

    Add your opinion

      By clicking Submit you are agreeing to the Complaints Board’s Terms and Conditions

      Hardee's Restaurants — Delivery - order [protected]

      I made order # [protected] over the phone at Hardee's Battrawe st, Cairo, Egypt on Dec 4th at 7:15 pm (Egypt time).
      I have received the order after 1 hour in a very bad condition, the bag sealed was broken and food were not warm.
      I called customer Service at (19066), they promised that the branch manager will call me in few minutes to solve the issue, but nobody called me. After 15 minutes, I called CS again and they promised that I will receive a call in few minutes. Unfortunately no one called me back until this moment (about 4 hours).
      This is a very bad experience I got from Hardees.
      Thank you in advance to Establish a preventative action to avoid such bad behaviour and unprofessional attitude in future.
      Best Regards,
      Tarek Salah
      Mobile # [protected]

      Delivery - order [protected]

      Read full review →Hide full review
      Comment Guidelines

      Add your opinion

        By clicking Submit you are agreeing to the Complaints Board’s Terms and Conditions

        Dec 04, 2020

        Hardee's Restaurants — Your manager

        I recently went to your Hardee's in St Joseph Missouri on North Belt Highway and one of your I believe...

        Read full review →

        We are here to help

        • 16 years' experience in successful complaint resolution
        • Each complaint is handled individually by highly qualified experts
        • Honest and unbiased reviews
        • Last but not least, all our services are absolutely free
        Nov 24, 2020

        Hardee's Restaurants — Customer service problem

        Good Morning Sir I visited Hardees Egypt MAnshet El Bakry Helioplies, I ordered chicken salad take away and...

        Read full review →

        Hardee's Restaurants — Food

        I waited in drive through for 5-10 minutes. When I got my food it was stone cold. I asked for the management how he let cold food get sold, he said how was he to know? Put his hand in it and feel the temp. This maid reason I will never go back. I would like a rep to get intouch if possible this is beyond unexeptable. I am not sure what more that can be added i put all that there was, guess was too short. Looking through comments this is common. Needs be nipped in the butt.

        Read full review →Hide full review
        Comment Guidelines

        Add your opinion

          By clicking Submit you are agreeing to the Complaints Board’s Terms and Conditions

          Oct 01, 2020

          Hardee's Restaurants — Delivery

          I ordered my food at exactly 4:02 PM, I was told that it would take 60 mins to arrive, I waited for the 60...

          Read full review →
          Sep 19, 2020

          Hardee's Restaurants — Cold food and tore up buns, smashed buns

          A couple days ago I went to hardees got the chicken sandwich combo. I ordered a large fry instead of small...

          Read full review →
          Petersburg

          Hardee's Restaurants — Treatment of employees

          Why doesn't the Hardee's in Virginia give their employees breaks/lunch times. Find it disgraceful that employees are expected to work 8 hours with no breaks. Most states have labor laws requiring breaks and a mandatory lunch break by 5 hours into shift. Really bad when you witness an employee begging to use restroom.

          Read full review →Hide full review
          Comment Guidelines

          Add your opinion

            By clicking Submit you are agreeing to the Complaints Board’s Terms and Conditions

            Jul 12, 2020

            Hardee's Restaurants — Service and health issues

            I recently visited the Hardee's in Monroe Ga and I went inside to order my food and I happen to look...

            Read full review →
            Jul 11, 2020

            Hardee's Restaurants — Employees

            The customer service here was horrible, rude as hell ladies and everything was "out of stock"...

            Read full review →
            Jul 06, 2020

            Hardee's Restaurants — Employee

            On July 4th I was driving in my car and had a sudden immediate urge to urinate. I'm 85 and have a...

            Read full review →
            Jul 01, 2020

            Hardee's Restaurants — Serving already snacked on food

            I ordered the family meal; 2 burgers, 4 fries and 6 tenders. Asked for ranch/bbq for tenders and ketchup for...

            Read full review →
            Jun 28, 2020

            Hardee's Restaurants — Asked for a mushroom swiss and they gave me a burger without mushrooms and would not correct the problem

            We went to Pelham Ga Hardee's yesterday afternoon to get a Mushroom Swiss, got half way down the road...

            Read full review →
            Pelham

            Hardee's Restaurants — Service

            I ordered few hours ago, 1 super star combo large and fries loaded, surprisingly, I found that I received the order with medium size can not bottle and the fries was the regular ones. Then I refused to receive this very bad product.
            I tried to call the call center in order to complain but they didn't answer.
            P.S. I do repeat to the call center agent my order twice!!

            Thank for the ver bad service.

            Read full review →Hide full review
            Comment Guidelines

            Add your opinion

              By clicking Submit you are agreeing to the Complaints Board’s Terms and Conditions

              May 24, 2020

              Hardee's Restaurants — Missing item

              HI On May 24th, 2020 we ordered several items from a Hardees branch in Qara'en, Sharjah, UAE. One of...

              Read full review →
              Nov 29, 2019

              Hardee's Restaurants — customer service

              I came in for lunch on November 27, to order me a new southwest patty melt on my lunch break. The cashier, I...

              Read full review and 1 response →
              Nov 29, 2019

              Hardee's Restaurants — customer service

              On November 27 at 9:45 am I was trying to order breakfast, after doing early morning Thanksgiving shopping. I...

              Read full review →
              Nov 29, 2019

              Hardee's Restaurants — customer service

              I go to Hardee's every morning. On November 27, 2019 I brought my wife with me for the first time to eat...

              Read full review →

              IN THE NEWS

              Unhappy consumers gather online at Complaintsboard.com and have already logged thousands of complaints.
              If you see dozens of complaints about a certain company on ComplaintsBoard, walk away.
              One of the largest consumer sites online. Posting here your concerns means good exposure for your issues.
              A consumer site aimed at exposing unethical companies and business practices.
              ComplaintsBoard is a good source for product and company gripes from especially dissatisfied people.
              You'll definitely get some directions on how customer service can best solve your problem.
              Do a little research on the seller. Visit consumer complaint websites like ComplaintsBoard.