The complaint has been investigated and
resolved to the customer's satisfactionResolved United Nuclear/Survival Laser — Refund
resolved to the customer's satisfaction
Purchased a Survival Laser and United Nuclear informed me of a possible manufacturer delay. Researching on the internet, I found the delay was really being caused by the manufacturer giving distributors the run-around. I finally did get the refund I requested from UN and to my surprise (!), a very substantial discount on the laser when it came back in stock for being patient and dealing with the delay.