Satmaximum.comBad customer service

M
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a verified customer
Verified customer

I bought a satellite LNB (the receiving unit) online from Satmaximum.com . According to the description on their site it is for the satellite Galaxy 3c which I watch. However when I received the unit it does not work - its frequency is not for Galaxy 3c. When I called to return the unit they claim it is the right one and refuse to acknowledge their mistake on their website. They have a no refund policy so do not buy stuff from them because you do not know if it will work or not.

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