Walmart

Expect to wait over 30 minutes or longer before someone answers your call, when they answer they then hang up and you have to start the process over again. Horrible customer service.

Walmart does not care about the customers ! a lot of people who shop deal with them are on a fixed income, disabled and need the money or products they shop for ! Does the multi-billion dollar company care ? NOPE. they hold onto a persons money as long as they can, collecting interest and in cases do not supply the product ! yes they do have some low prices but take you money immediately. if the product is out or not available, not delivered properly, you must wait to get the money back ! the federal government does not care either. people get screwed royal and walmart does not care !

I am a male Caucasian, and have experienced racism by store personnel several times at the Saginaw MI/ Brockway Rd. store.
This last experience involved a young, black male cashier blowing his nose in his hand, and then proceeded to give me my change with the snot'covered hand.
I have been overcharged/attempted short changed by their black cashiers many times, as well.

I applied for Wal Mart in Saugus Ma and scheduled an interview. When I showed up I asked 5 employees where do I go. None of them spoke English. I had to find it on my own. Then I was told I didn't pass their assessment test. I asked how the people that didn't know English pass. I was asked to leave. The next day I protested outside with a sign saying I APPLIED I GOT DENIED. The manager called the police on me but as long as I was on the sidewalk they couldn't do anything so SHAME ON YOU WALMART.

I have been a Walmart shopper for years I am very disappointed that some of your products are coming out of foreign countries. For example, your Great Value Whole Kernal Corn is now a product of Thailand. Why? There is also, a WARNING that states "Consuming this product can expose you to chemicals including lead, which are known to the State of California to cause cancer and birth defects or other reproductive harm. I will not even return it to the store for a refund. It is going in the trash.

I am writing this review in regards to the outstanding, professional, and welcoming treatment from one of the Walmart pharmacy employees who I know to be Grace!
I would like to think that I am a great judge of character, and with that being said, as I'm standing in line, waiting for my order to be filled I notice short, structured, Latin descent, young lady greeting each customer as day come toward the cash register, myself included. With a smile and a wave, she makes my experience at Walmart pleasurable. Furthermore, once hearing my name she speaks up from behind the counter of the cash register, and immediately tells me how long my prescription will take.
I would like to take this time to add that there are many biases and personal opinions in regards to the prescriptions that I am filling. I have gone through two other pharmacies due to bias, attitudes and sideways comments about the disorder in which I need medication to treat. This is the first time that I have never felt that way while, a pharmacy personnel has fulfilled my prescription. Thank you Walmart thank you for hiring people that understand.
This new style of respect that is shown by your employees, is something to be modeled after Grace. If possible could the Walmart administration offer her my appreciation and thank you for great job well done.
Thank you once again and have a pleasant day.
Mr. Johnny M. He.

I am surprised as anyone about writing this review about Walmart. For years, I had a love-hate relationship with them since the prices were incredibly low, but the customer service end really suffered. Covid-19 seems to have really transformed the company. I love their Walmart plus program. For $12.95 a month or a $98 a year, I can order a $0.30 item online and if it is in stock at the store, they will hand deliver it instead of having it shipped from their corporate warehouses. You also get free delivery from the grocery store. Walmart is truly a one stop shop, I do my banking, get my prescriptions, my grocery shopping, my durable goods shopping and even simple auto repairs. They offer many other services as well. They mess up occasionally, like every company, but generally, I just start a return process online and if the product is relatively inexpensive, I do not even have to return it. The credit is issued automatically to my lending company. Even better, if I call Walmart, they will frequently issue a five, 10, or even $20 promotional code to compensate for my discomfort. I do wish that they would offer a replacement for any problem order instead of just issuing a credit, but that is relatively a minor inconvenience. I believe that so many people have just formed a negative opinion of Walmart in the past and have joined the bandwagon that many refuse to admit it's a fantastic turnaround that Walmart has made.

Walmart.com... Worst on line experience EVER!
I've read the reviews here, and most absolutely can relate.
Purchased a 3 month email card for Straight talk... used PayPal account.
Should have received an email within minutes, two days went by and contacted.
Walmart.com blamed PayPal for the hold up! Being this was not my first encounter with this crap hole called walmart.com, I had, unknown to walmart.com---a PayPal Supervisor on the line.
Spoke to a walmart on Supervisor who clearly, most absolutely blamed PayPal for the delay! How sweet is is to catch the lying b***h with a PayPal Supervisor listening! A little sneaky, I know... but very effective! PayPal recorded the encounter too.

Walmart.com, factually is not "Walmart!" Walmart headquarters has nothing to do with walmart.com... check it out-this is for real!

Know that when canceling an order with walmart.com, it can take up to 3 business days for the cancelation to be processed, and then 5 to 10 business days for your money to be returned! Fact not fiction. PayPal refunded my money on the spot, so I could go to the local Walmart store and purchase my phone card with cash.
Customer service with walmart.com is nothing but bull splat and cow pucky And you will NOT get past a Supervisor... there is no contact with anybody else!
They will never see another one of my hard earned dollars...
Will never shop there again... and advise the same!

In ending... who does own walmart.com? Where is their headquarters for contact? Good luck getting past their lying Supervisors!

Walmart is by far the best of the two: Their products are of better quality and at a lower price for the same product. They also have more products to choose from. Both websites have the problem of when you search for a specific item (e.g., extra crunchy peanut butter) you get other items as well (e.g. Smooth peanut butter, almond butter, etc.) My only issue with Walmart online ordering is the choice between "delivery" and "pick-up" options. A lot of times when I click "delivery" I also get "pick-up" options to choose from in that data set. But it's only after I've completed my order that I discover it's for "pick up only." I don't have a car so that's problematic for me (hence I order online). Target's website is better at this. But this leads me to another positive thing about ordering with Walmart. If I cancel an order, even though they placed a hold on my account for that amount, that amount is returned to my account that day or the day after. I even tried to cancel part of an order from a third party (which they normally aren't able to cancel) but I called Walmart and they contacted the seller and got my money refunded. This is unlike Target, which places a hold on your account and then, even if they don't have the products you ordered or you cancel items, this hold is on your account for at least 5 business days, sometimes even as long as ten. OF SPECIAL NOTE: The Walmart Foundation has pledged $10M to support local food banks, local school and senior meal programs, and organizations that provide access to food for underserved populations.

Over the years I have listened to many retail store complaints from other people, which is typically when people most tend to comment. What I have noticed is that people also associate their comments with the store that sold a product to them rather than the manufacturer of a product. I have experienced this same phenomena as a seller on a well known auction site. So I have learned to shop the product and not the store. The store is simply the venue where I purchase my product. Therefore, Walmart has been for many years one of my go to sites. At this point in my life I do 90% of my shopping online. Who would have ever thought that shopping at your computer was easier than going to stores. Walmart's website could be a bit better when searching for something specific, but I do get enough hits so that I could further refine my search. Walmart also tends to offer the most detailed information about a specific product, and I really like reading the reviews posted by people to help me make a decision about buying. Recently, I was looking for colored handle flatware and had selected several possibilities from various web sites. Walmart carried most of them, their prices were better, and the reviews helped me determine which ones were a waste of my money related to both quality and size. Another reason for shopping at Walmart is that I know I will receive what I ordered, and if there is any sort of defect or problem that it will be replaced or I will be refunded. I know that I have the option of returning it to a local store or elect to have it sent back. I also have plenty of payment options whether it be debit, credit, or Paypal. Shopping online also helps you keep track of your purchases, and you aren't trying to hunt down the elusive receipts required for returns. So yes people I like Walmart and the services they provide.

I do a lot of my shopping late at night so that I don't have to deal with a lot of people or long lines. Because of this choice sometimes the sales associates at Walmart seem to think you may be a shoplifter and they often profile you I was approached at the checkout line because the cost of an item that i wanted to purchase was to low in their opinion. The item was on sale and had a Wal-Mart sales sticker with the reduced amount on it and the barcode of the product that it was attached to. They went back and took time to review the tapes from the time I entered the store to check to see if I changed the price on the product. It had a sticker on it with a sku number on it printed out on one of their little handheld machines that they used to mark down the price. After this was pointed out to them by the manager on duty and that I had done nothing wrong it was if it was of no big deal to the employees. Meanwhile I was totally embarrassed and I don't think I will ever feel right shopping there again. I've told all my friends and family about this. And anyone I come in contact with that shops there. They didn't do anything after all that to make me feel more comfortable after that embarrassing situation. They didn't even apologize to me in anyway shape or form. I spend a lot of money at Walmart monthly $2500 to $3,500 a month on average that includes everything groceries clothes cellphone banking taxes Pharmacy you name it I did everything at Walmart I will no longer do this unless they were to ever approach me and make a sincere apology I gave the store manager my phone number and my address and my name and no one has called me up to this point. I will go out of my way to shop at other places from now on regardless if it costs a little more or not. It would be better than being embarrassed and accused of such a low life action. I am a disabled Christian man with good family values not some crackhead off the street.!

As a disabled individual, ordering online from has been godsend. However, there is a recurring issue is growing increasingly frustrating: being that items are of stock when I know are not. On December22, 2024, at approximately 4:30 PM, placed a substantial order from the Walmart on Highway 60 in Lake Wales. I was informed that half of my order of stock, a friend of mine was at the same Walmart. I asked him to confirm that the items were in stock, and he said that they were and showed me camera. Given my difficulty in walking and bending over, I rely on shopping online. If employees are being paid $15 an hour and are not their duties, maybe they should not be employed. I paid $14.95 for the three-hour or sooner delivery option plus tip for the driver. This is not the first time this occurred. I am puzzled by the work ethic of young people today; it seems they simply not want to work. Something needs to be done about this.

On November 8, I made the purchase of: Wireless remote control for PowerPoint KKmoon 2 4 GHz with rotary pen and tip, the maximum delivery date was November 22 but I never received any notification of delay or any problem, unfortunately I am no longer in canada so after 17 days of delay in the delivery of the product, I request a refund of the total money.

Order Date: Friday, November 08, 2024
Order number: [protected]

I am writing to request a full refund for my recent order, Order #[protected], totaling $188.46.

The address I provided for delivery was correct, but the driver informed me that the address provided to him by Walmart was completely incorrect. As a result, my groceries were delivered to the wrong address, and I did not receive any of my items.

Additionally, the driver contacted me angrily, and I later discovered that the error in the address was due to Walmart’s system. This situation has caused me significant distress.

I applied for a refund, but only a small portion of the total amount was refunded, and about $100 worth of products remain unrefunded. Every time I attempt to request a refund through your platform, my request is rejected.

I do not understand why I am being penalized for this mistake, which was not my fault. Please assist me in resolving this issue and issuing a full refund for the remaining amount.

Thank you for your understanding and assistance.