My fiancé and I came to the last showing of "IT" last night at 11:05pm at the South Bay Galleria location in CA. We paid a decent amount for the Dolby theater and the sound went out for about 5 minutes. We are both upset and were going to ask for a refund and the booths were closed. We also...

I purchased 2 tickets for Dunkirk in the 890 Broadway amc theatre through the amc official site today. When the movie is about to start, the 2 of us arrived at the theatre only to find that it's closed. However we have already paid for our tickets so we called both the theatre and the...

To whom it may concern, Yesterday (9/3) at the AMC North Point 12 movie theater located at Alpharetta, GA. I was there with my wife and two sons for Dunkirk 5:30 show. It was 5:23 when I asked 3 adult tickets and 1 child ticket at the ticket window (window located at far right). He gave...

Hi I recently visited starplex movie theater in corpus Christi and after purchasing 40 dollars in tickets and food /snacks after watching half our movie we hear rats running around under our feet we got up and left did not get to watch our movie that was just horrible or attempt to finish...

Good evening, To whom this may concern, I visited the amc movie theatre in plymouth meeting, PA. While buying snacks for our movie. Customer service was so awful. We received cold popcorn and also they had to keep asking me what I ordered after I gave them my reciept . When I expressed to...

There is a manager who is constantly making sexual advancements towards females who just barely turned 18 and or 17. He has asked me if I wanted to go back to his apartment with a fellow coworker late night hours. And also ask for our personal our personal information such as our snapchat...

I went to see a movie with my boyfriend and when we were leaving we were confronted by an employee and he cussed at me to pick up my own trash which I did and saying it's not his job to clean up after people, but being previously employed by a movie theater I know it is the job of the...

I purchased dinner from a neighboring restaurant. When we approached the box office to purchase our tickets the employee informed us that the food could not be brought inside. I told him thanks for letting me know but I intended on taking the food back to my car. The evening manager said...

I was fixing my drinks and noticed a female manager walk out of what appeared to be the managers office at AMC Cinema 6 in Dothan, AL with a female, non AMC employee and then publicly kissed in a common area. I found this offense and unprofessional. I have also heard complaints from the...

My husband and I went to the AMC Ahwatukee Theatre on Saturday, 5/6 hoping to see Get Out at the 7:30 pm showing. We were there at 7:15 pm. When we went to the kiosk to pay and choose our seats, the only time listed was for 10:00 pm. We questioned if the show was sold out. The customer...

The AMC Theatre in Westminster, Colorado, at The Promenade, is having technical issues with the screens going blank mid-movie. The staff attempts to fix it by skipping ahead, rather than rewinding to the spot it stopped, causing a gap in the movie. Movie-goers left in irritation. AMC'...

BEWARE! I've seen on more than 2 occasions that the AMC Theatre at Stonecrest Mall, Lithonia GA uses the same brooms they sweep around the bathroom floors, outside halls and in theatres to clean the POPCORN machine! I've complained but witnessed it again. The managers seem to be okay with...

I am a stubs member and I got notified thru the app that if we watched the beauty and the beast on opening weekend in Dolby theatre we would receive a free pin. My daughters are pin collectors so I decided to spend the extra money on tickets to receive the pins. The only show time at my...

For 3-6-17 I Apologize for not reading my schedule correctly.I was'nt aware I was to close.I was at my other job when someone from the theater called.Listen, as I told Jamarcia, Kitchen-Manager there isn't communication or staff-meetings for co-workers to express their concerns!.I've never...

As I'm sure all of you reading this realize that after buying popcorn and a drink at theater you need to get a second mortgage. Well while taking two nephews (one who is autistic) and a niece to see Lego batman we were getting things for the movie. My one nephew doesn't drunk sodas so we...

Me and my wife went to see a movie at AMC Randhurst 12 on January 28th, 2017. There were two ticket purchasing lines, one for Stubs members and one for non-stubs members. There were two cashiers. We waited patiently in the Stubs line and watched 2 different customers go to one attendant...

To Whom It May Concern: I am writing to make a complaint. AMC are theatres of very good repute. It is known for great customer service, but recently, we came across disappointment with two of your employees. This is a complaint about the horrible service treatment that my husband and I...

I went to the amc regency 24 in jacksonville, fl 32225 to see a movie on 8 january 2017, using a set of coke rewards tickets. I was informed by a rather obnoxious ticketing agent that I could not use the rewards ticket to see the movie "rouge one" as it was a premium movie; cash or credit...

In New York City, the AMC theaters are all reserved seating all the time. But how do you know where you want to sit until you're in the theater? We went to a mid-afternoon weekday showing, so it wasn't going to get crowded. Why did we have to choose reserved seats? We did, but when we got...

A few employees file a complaint with the AMC Theatres HR Department and they told us they are doing the investigation after two months they told us actions will be taken and noting happen after 30 days these employees are still working there the GM told the Managers no one is getting...