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Pizza Hut Customer Care Service

Pizza Hut, Inc.

7100 Corporate Dr
Plano
Texas
United States - 75024-4100

Customer Support Phone Numbers

Fax:
+1 972 338 7686 3 4
 

Pizza Hut Complaints & Reviews

Pizza Hut / Delivery and customer service

Je
JessieBL on Sep 24, 2017
I ordered 3 8 piece wings, here is my order number 3170923212620001181025828 We didnt get our order til 14 hours later, the next day. We ordered at 8:26 pm and didn't get them til around 1030 am the next day. The date of the order was 9/23 we got them on 9/24. Ended up getting it for free...

Pizza Hut / Not getting what I ordered

Br
Brian Crisp on Sep 24, 2017
I went on line and ordered pizza because I was getting a free one, if ordered online. I did everything asked and when my husband picked it up there was only one. Tbe receipt has no information on it to pertain to me ordering 2 pizzas. The manager said he has no control over online and so sad...

Pizza Hut / My whole experience today.

Ja
Jazz B on Sep 24, 2017
I have been eating at the same Pizza Hut for around 20 years and I have never had a worse experience. I placed an order online this evening and my order was not right. I ordered the any two pizzas for $6.99 1 pepperoni and 1 supreme meats, then I ordered 12 mild buffalo bone-in wings and...

Pizza Hut / Worst pizza ever

Ja
Jayne Lee on Sep 24, 2017
Working 16 hours was craving pizza and hot wings ordered two medium pizzas and six wings the wings were undercooked the pizza overcooked waste of my time and my energy and especially my money still hungry unsatisfied called Pizza Hut three times and three times my call was disconnected...

Pizza Hut / Lack of professionalism and courtesy

1y
1YayaOnlyMe on Sep 24, 2017
On 9/24/17 my husband wanted to get himself a pizza for game day. We stopped at the pizza Hut on 3500 Aramingo Ave. Though the store was empty it took staff more that 30 mins to complete an order of 1 pizza. Meanwhile we couldn't help overhearing the "cook" cursing and slamming things in...

Pizza Hut / Online ordering

El
Ellen Leonard on Sep 24, 2017
Again, when trying to place an online order, the system doesn't work! Can't sign in- it shows a code of 107. Then if and when it works, it won't apply the discount count I entered when TRYING to place the order. It says I already used the discount- which of corse I didn't because I can't...

Pizza Hut / The service

Ca
Carla Albright Robinson on Sep 23, 2017
My husband, grandson, and myself went to Pizza Hut in Roanoke, Al. The restaurant was completely empty but there were no clean tables. The service was awful, had to go to the counter to get drink refills and a to go box. The waitress were rude and on their cell phones the whole time we...

Pizza Hut / Restaurant service

Un
UnsatisfiedCL on Sep 23, 2017
Pizza Hut in wetumpka al. Tiffany was very rude about getting the order wrong then came back to the table and raised her voice about the misunderstanding . Then customer asked to speak with a manager. She responded I am the manager. I then asked to speak with someone over her. She...

Pizza Hut / Pizza hut buffett grant ave in auburn ny

Jo
Joann lovine on Sep 23, 2017
First of all i love pizza hut. I eat it all the time. So me and three others went to the buffett on grant ave in auburn ny. The resturaunt was full. We had to wait 15 minutes for pizzas to even be put on the buffet. And it was alraedy time for the buffett. When the pizzas finally came out...

Pizza Hut / Ladies at counter kept my receipt

Kh
K. Hamby on Sep 23, 2017
The ladies at the counter kept my receipt and put it under the keyboard on the counter, even after I asked several times for it. They gave me the due now receipt but not the one that prints out with a survey code. I asked her for it but she reprinted one of the due now instead of the cash...

Pizza Hut / Pricing

Ml
Mls1279 on Sep 23, 2017
I can buy a pizza at many local pizza parlors and pay much for delivery. Last night payed $21.00 plus not including a tip to the driver for an 8 cut pizza with extra cheese and pepperoni. I called the store I bought this from and was only told sorry. This is outrageous pricing. Normally do...

Pizza Hut / Service (delays in preparing the order for two hours)

Ib
Ibrahim Saad on Sep 23, 2017
I've called the Callcenter to prepar one large pizza for pick up. I went ther after 40 min then the manger told me that he even didn't start baking the pizza, and I have to wait 30 min or more to get mine. I'm sending you this complain from Saudi Arabia, Khobar, thuqbah 30th St. branch. Ibrahim Alobaidan Ibrahimalobaidan@gmail.com 00966590717777

Pizza Hut / Everything!!

Je
Jessbcory on Sep 22, 2017
Ordered my pizza and it took over an hour and a half to arrive! And when I was in the phone to them about it I got nothing but rudeness from the staff, I am very disappointed in everything today right down to the half assed topping on the pizza!! Won't be ordering from you guys again...

Pizza Hut / pizza not delivered

Sa
Samantha Myrick on Sep 21, 2017
About 2 weeks ago I ordered from Pizza Hut for delivery. My order was never delivered. I never received a call or anything. I called the 1-800 number and spoke with someone. They put in my complaint and said I would receive a refund. I have yet to be refunded. This is absolute nonsense. I...

Pizza Hut / online order

Ka
kayla kearney on Sep 21, 2017
I ordered a meal online and they called me and told me they couldn't deliver my food because of the weather, which is understandable. But I used a coupon with my order and I didn't even receive my food. I called the manager at Pizza Hut to see if I could get another coupon and she was rude...

Pizza Hut / wrong order from 2213 versailles road, lexington, ky, 40504

Gr
Grunge bee on Sep 21, 2017
Put in my order to your pathetic excuse of a Pizza Hut. First of all they were very rude to me, very rude to me. They delivered my pizza to me and had the wrong order. The delivery driver had no idea what he was doing very unprofessional and seemed like he hadn't got proper training since...

Pizza Hut / large pizza size was 13 inches instead of 14'

Fr
Fru51 on Sep 21, 2017
I've ordered Large Size pizza online with online deal going for $7.99. Didn't check it at the store, but only when I got it home. It seemed rather small for it's Name, so I measured it with a measuring tape and got only 13 inches in diameter. So here's my question: This online deal for a...

Pizza Hut / The onsite manager

Na
Nancydlc1 on Sep 21, 2017
Today i was gonna order wings because it was wing Wednesday so i calculated how much the large wings would be. So it was 36×.60=21.60 then may be 3 dollars tax. When i try to explain to the manager and all she says is"i press the button and it gives the price she was quoting me 32 dollar...

Pizza Hut / manager at store

Sh
Shona1017 on Sep 20, 2017
I received an email about a promo you were running where you buy one large pizza at menu price you get a 2nd large pepperoni pizza for $1. I placed an order and I received 2 cheese instead of 1 cheese and 1 pepperoni. I called the store in west orange and the manager wasn't helpful and...

Pizza Hut / wrong pizzas

Dw
DwightSmith21 on Sep 20, 2017
I ordered a stuffed crust with extra pepperoni and extra cheese and they forgot to add he extra cheese and Pepperoni. I paid extra for it and they didn't put them on there.. also ordered a pepperoni and bacon, hardly any pepperoni and there's no bacon.. Done in El Campo TX - 9/20/17 --...

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