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Pizza Hut Customer Care Service

Pizza Hut, Inc.

7100 Corporate Dr
United States - 75024-4100

Customer Support Phone Numbers

+1 972 338 7686 3 4

Pizza Hut Complaints & Reviews

Pizza Hut / delivery time

Kay Gwilym on Sep 24, 2017
Once again I ordered 2 medium pizzas, and was told wait time would be 215 to 225 minutes. Needless to say I called and cancelled the order, when asked why the wait time, the manager said he only has 1 driver, and the head lights went out on his car so he could not help deliver. This really...

Pizza Hut / delivery and customer service

JessieBL on Sep 24, 2017
I ordered 3 8 piece wings, here is my order number 3170923212620001181025828 We didnt get our order til 14 hours later, the next day. We ordered at 8:26 pm and didn't get them til around 1030 am the next day. The date of the order was 9/23 we got them on 9/24. Ended up getting it for free...

Pizza Hut / not getting what I ordered

Brian Crisp on Sep 24, 2017
I went on line and ordered pizza because I was getting a free one, if ordered online. I did everything asked and when my husband picked it up there was only one. Tbe receipt has no information on it to pertain to me ordering 2 pizzas. The manager said he has no control over online and so sad...

Pizza Hut / my whole experience today.

Jazz B on Sep 24, 2017
I have been eating at the same Pizza Hut for around 20 years and I have never had a worse experience. I placed an order online this evening and my order was not right. I ordered the any two pizzas for $6.99 1 pepperoni and 1 supreme meats, then I ordered 12 mild buffalo bone-in wings and...

Pizza Hut / worst pizza ever

Jayne Lee on Sep 24, 2017
Working 16 hours was craving pizza and hot wings ordered two medium pizzas and six wings the wings were undercooked the pizza overcooked waste of my time and my energy and especially my money still hungry unsatisfied called Pizza Hut three times and three times my call was disconnected...

Pizza Hut / lack of professionalism and courtesy

1YayaOnlyMe on Sep 24, 2017
On 9/24/17 my husband wanted to get himself a pizza for game day. We stopped at the pizza Hut on 3500 Aramingo Ave. Though the store was empty it took staff more that 30 mins to complete an order of 1 pizza. Meanwhile we couldn't help overhearing the "cook" cursing and slamming things in...

Pizza Hut / online ordering

Ellen Leonard on Sep 24, 2017
Again, when trying to place an online order, the system doesn't work! Can't sign in- it shows a code of 107. Then if and when it works, it won't apply the discount count I entered when TRYING to place the order. It says I already used the discount- which of corse I didn't because I can't...

Pizza Hut / sarasota florida pizza hut

Rtfrizz11@gmail.com on Sep 23, 2017
I ordered 2 pizzas for delivery paid with my card and was sent a time of delivery email. After 2 hours I contacted the store and was put on hold for 20 more minutes then was told that my order was cancelled due to an unknown problem. No phone call no refund nothing. If this is how you...

Pizza Hut / the service

Carla Albright Robinson on Sep 23, 2017
My husband, grandson, and myself went to Pizza Hut in Roanoke, Al. The restaurant was completely empty but there were no clean tables. The service was awful, had to go to the counter to get drink refills and a to go box. The waitress were rude and on their cell phones the whole time we...

Pizza Hut / restaurant service

UnsatisfiedCL on Sep 23, 2017
Pizza Hut in wetumpka al. Tiffany was very rude about getting the order wrong then came back to the table and raised her voice about the misunderstanding . Then customer asked to speak with a manager. She responded I am the manager. I then asked to speak with someone over her. She...

Pizza Hut / pizza hut buffet grant avenue auburn ny

Joann lovine on Sep 23, 2017
First of all i love pizza hut. I eat it all the time. So me and three others went to the buffett on grant ave in auburn ny. The resturaunt was full. We had to wait 15 minutes for pizzas to even be put on the buffet. And it was alraedy time for the buffett. When the pizzas finally came out...

Pizza Hut / ladies at counter kept my receipt

K. Hamby on Sep 23, 2017
The ladies at the counter kept my receipt and put it under the keyboard on the counter, even after I asked several times for it. They gave me the due now receipt but not the one that prints out with a survey code. I asked her for it but she reprinted one of the due now instead of the cash...

Pizza Hut / pricing

Mls1279 on Sep 23, 2017
I can buy a pizza at many local pizza parlors and pay much for delivery. Last night payed $21.00 plus not including a tip to the driver for an 8 cut pizza with extra cheese and pepperoni. I called the store I bought this from and was only told sorry. This is outrageous pricing. Normally do...

Pizza Hut / service (delays in preparing the order for two hours)

Ibrahim Saad on Sep 23, 2017
I've called the Callcenter to prepar one large pizza for pick up. I went ther after 40 min then the manger told me that he even didn't start baking the pizza, and I have to wait 30 min or more to get mine. I'm sending you this complain from Saudi Arabia, Khobar, thuqbah 30th St. branch. Ibrahim Alobaidan Ibrahimalobaidan@gmail.com 00966590717777

Pizza Hut / service/manager/unprofessionalism

CeciliaMCRTB on Sep 22, 2017
Phone order: Manager had all my info wrong. Their background music so loud. I have to spell every word & numbers. My name is CECILIA on the receipt: PEPILIA Address is 6833, he typed 6853 Phone# ****6234 his was 6254 I called to f-up. He said he can't understand my english. I'm from the Philippines, he is from UAE. Pizza almost 2 hrs. late & cold.

Pizza Hut / everything!!

Jessbcory on Sep 22, 2017
Ordered my pizza and it took over an hour and a half to arrive! And when I was in the phone to them about it I got nothing but rudeness from the staff, I am very disappointed in everything today right down to the half assed topping on the pizza!! Won't be ordering from you guys again...

Pizza Hut / pizza not delivered

Samantha Myrick on Sep 21, 2017
About 2 weeks ago I ordered from Pizza Hut for delivery. My order was never delivered. I never received a call or anything. I called the 1-800 number and spoke with someone. They put in my complaint and said I would receive a refund. I have yet to be refunded. This is absolute nonsense. I...

Pizza Hut / online order

kayla kearney on Sep 21, 2017
I ordered a meal online and they called me and told me they couldn't deliver my food because of the weather, which is understandable. But I used a coupon with my order and I didn't even receive my food. I called the manager at Pizza Hut to see if I could get another coupon and she was rude...

Pizza Hut / wrong order from 2213 versailles road, lexington, ky, 40504

Grunge bee on Sep 21, 2017
Put in my order to your pathetic excuse of a Pizza Hut. First of all they were very rude to me, very rude to me. They delivered my pizza to me and had the wrong order. The delivery driver had no idea what he was doing very unprofessional and seemed like he hadn't got proper training since...

Pizza Hut / large pizza size was 13 inches instead of 14'

Fru51 on Sep 21, 2017
I've ordered Large Size pizza online with online deal going for $7.99. Didn't check it at the store, but only when I got it home. It seemed rather small for it's Name, so I measured it with a measuring tape and got only 13 inches in diameter. So here's my question: This online deal for a...

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