The complaint has been investigated and
resolved to the customer's satisfactionResolved Earhart Petroleum/Propane — Taking 30% of our paid gas & taking our tank!
resolved to the customer's satisfaction
We have had Earhart Propane for 5 yrs. The people we purchased our house from had them. Since we could not use our propane up fast enough (they are mad we heat w/ a primary of wood), today they came onto our fenced off property with the police, to take out 30% of the gas we had left (they only fill these large tanks to 80% max) & take their tank. Apparently, the police said this is not considered a "civil suite", and that they have a right to take their tank & my gas. They will "cut" me a check! We all know how that goes. They will owe me around $500.00, but the check they "cut" will be for around 2-$300.00.
Unbelievable. They are angry we did not burn out gas up faster!
In conclusion...two yrs. ago when going to read what was in my tank, I smelled propane...
The driver had left all the fittings loose on purpose to let our gas dissipate into the atmosphere! Since we tightened all the fittings, the gas lasted twice as long! Go with a different company. At least another company would care about their reputation!