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Fox For International Trading / Re: - order cai 920512 new cai 920788

1 Egypt, EG
Contact information:

I received the below mail from tnt, I should have received the goods on 27 th of november,
I am in a big problem with my end user which is a petroleum company and needs the material
I will pay a big penalty for the delay and I might be blacklisted from this company suppliers.
Please
Tnt message after a week of delay is as below
Dear ms omnia

I’m sorry to have to inform you that, despite a thorough search across the tnt us network of depots, we have still been unable to locate your consignment. , final decision will be taken next tuesday whether it will be declared as lost or found.

I would like to take this opportunity to apologies for the inconvenience you have suffered, and hope that your perception of tnt hasn’t been too unduly affected by this issue. Our aim is always to offer the highest level of service and we work hard to improve by learning from unusual incidents like these.

Ya
Dec 05, 2016

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