SUBMIT A COMPLAINT

Ehab Hieder[protected]

went to buy an internet line, and used my national number as an id
even after producing the origin of the id on the counter

their system could not find any info about me?! big deal...
as the have the original id why couldn't they feed their system with the data required no idea very stupid system

used the same id to purchase other lines from other companies with no problem what so ever
even i have used it in Vodafone them with no problem

my problem is not the id as i understand every problem can be solved
my problem with Vodafone Egypt customer service very stupid no leadership to solve complaints and when uneed to speak to a manger or supervisor always not available well done Vodafone u r heading the right direction as a business man i know i wont be spending much money using you line

Eh
Jan 27, 2017

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