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3:40 pm EDT sent a fake gucci scarf instead of a bag

I found a website called backpack clearance it looked ok, the school bag I was after was £50 cheaper so I ordered it, plus another one for my friends daughter. I paid with my bank card (face palm I should have used my credit card!)

I didn't get an email confirming my order. I contacted their support email, they responded saying they would look into it. I emailed a further two times.

The following day I got a message from Royal Mail conforming I had a delivery coming.

It came the next day - in a very small package and I knew something wasn't right. I opened it to find a fake Gucci scarf and an invoice for 3800 HKD.

I have had £40 taken from my bank account under the name trendvonline.

I thought the website was legit as you made an account etc - but obviously I was wrong. Going to the bank tomorrow to see if there is anything can be done.

Lesson learnt - if it looks too good to be true it probably is!

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, US
Jan 24, 2020 9:55 am EST

I have found that this organisation has 12 other shops which are selling also such suspicious things.
Lena, Charoltte, if you would like to avoid treat other peoples you should report this situation at Police by calling 101 in UK. You may also report this at:

lena Kryl
, US
Jan 02, 2020 4:08 pm EST

i had the same problem as i orderd a backpack and instead i got a fake burberry scarf i was wondering did you get your money back and how did you get it back

Is legit?

Our verdict: Complaints Board's review suggests is mostly legit with an 77% trust score, signaling it's safe for transactions. Yet, with a resolve complaints rating below 0% caution is advised. Before engaging with, reviewing user feedback and how addresses complaints can provide deeper insights. Always protect personal and financial information when interacting online, especially with Trust, but verify. earns 77% level of Trustworthiness

High Trust Suggestion: evaluated with 77% trust by Complaints Board. Safe for use, yet remain cautious with personal data.

Our scan shows website is free from malware and phishing activities, which are types of online threats that can include viruses, worms, Trojan horses, ransomware, and other malicious code, as social engineering tactics used to trick users into sharing their personal information.

However ComplaintsBoard has detected that:

  • There was some difficulty in evaluating or examining the information or data present on the This could be due to technical issues, limited access, or website may be temporarily down for maintenance or experiencing technical difficulties.
  • has relatively low traffic compared to other websites, it could be due to a niche focus, but could also indicate a potential lack of traffic and popularity. The may offer a niche product or service that is only of interest to a smaller audience.
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