East Wenatchee Safewaypharmacy

G Nov 27, 2018

Employees are incompetent, you can wait up to an hour on each visit to only find out that your prescription can't be filled. Each time you are asked for insurance cards because they can not find you in the system. You are asked to wait again while they process the prescription which results in another half hour wait.

This is an ongoing issue which is shared in the lines of those waiting to be helped. There is a lack of customer service and knowledge of what the program that they are working in. The inabilty to fill prescriptions is unacceptable and when you are told to come back you know that the wait and process will be long and frustrating. Not having prescriptions filled can be detrimental to ones health. It is extremely frustrating to have to go to this pharmacy. Due to my insurance I am forced to get my prescription at Safeway.

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