| +1 847 286 2500(Sears Holdings Corporation) | 18 32 |
| +1 800 665 2127(Sears Home Services) | 8 10 |
| +1 866 850 0518(New Orders) | 1 3 |
| +1 877 550 9254(Existing Orders) | 3 6 |
The drain pump on my $1000 washing machine went out after not quite 2 years. It is covered by the Sears Home Repair warranty plan. The repair tech was on time and veferified that...
I purchased complete protection agreement for my Kenmore Elite Introduction electronic cooktop. My cooktop not working back in Dec. 11, 2019, I called and scheduled for the...
Date of incident: 2/12/20 Description: After upgrading my appliance plan to whole house coverage I was immediately contacted again by the representative (David), who asked me to...
I signed up at a Sears retail store, four years ago, for an auto delivery refrigerator water filter to be delivered every 6 months. I do not need it any longer but Sears is out of...
I called Sears to come to my house to service my washing machine. It wasn't turning on, and we needed help getting it fixed. I thought that by going through Sears where I bought...
I called Sears about the water leaking from my jetted steam bath into the basement on October 21, 2019. They sent out Seibold plumbing. The boss told me I had to order a drain...
I placed an order for a refrigerator on December 7, 2019. The refrigerator delivery date was set for Dec 26, 2019. The refrigerator was never delivered. I began calling Sears home...
Found out last year that we did not pay the bill. Sears refused to renew even if backdated premiums paid. Fair enough I thought. Presumed a misunderstanding at home and although...
KENMORE ELITE REFRIGERATOR KEEPS BREAKING OVER AND OVER AND OVER AGAIN. CUSTOMER SERVICE IS DESIGNED TO BRUSH CUSTOMERS OFF!
September of 2019 our new refrigerator was 50 degree...
On November 19th, I ordered a gift for my grandson which turned out to be the wrong model. This was pointed out immediately by my grandson and the item was never opened. I...
We purchased a Kenmore slide in electric stove - within 6 months of using the paint peeled off of the face where the controls are located. I am a very clean person, I dont use...
First service call on refrigerator not working was Dec. 16, 2019. repairman checked temp in refrigerator and said it was ok. refrigerator still did not cool. called back that same...
The unit quit cooling less than one year of ownership and was repaired under warranty (after 10 days) the ice maker quit a few months later, after warrany expired. Just found out...
I have had an ongoing issue with Sears Home Services failure to live up to their obligations regarding a "Repair Protection Agreement that they sold us in March of 2019. The...
One brush assembly was received and I asked tor 2. The product sent was wrong for my saw. The brush assembly is too small to fit the holder. I would like a prepaid return and...
We purchased a freezer on the bottom, two door Kenmore Elite fridge about a year ago, and for the last month, there has been a terrible odor coming from it. The smell burns my...
$600 freezer out of warranty after 1 year. Bought a Kenmore model 253 freezer. It ran perfectly well for 12 months. 14th month started getting warm. Call for repair technician...
i ordered a kayak from sears online on 2019 and the kayak was to be shipped to the sears hometown store in niceville florida. the online order status changed from "processing" to...
I called to schedule an appointment for my freezer that has thawed my food. After 3 calls i was scheduled for an appointment on [protected]. I called on 126! I was told they would...
Our oven stoped working 2 weeks before Thanksgiving. We had no stove and oven for Thanksgiving. The parts came in, and then did not work. The mother board was bad, then removed...
The unit in question was part of a home purchase in August 2018. The light cover at that time was melted and wouldn't stay in place. We thought nothing of it at the time and left...
Don't waster time taking out an extended warranty on any appliance from Sears, because they find reasons to NOT cover the appliance they have you paying for. Purchased appliance...
We bought our refrigerator about 5 years ago and just like the hundreds of comments, we have a dead animal smell inside the refrigerator compartment that has been there for...
Purchased a fridge from Sears on Chat because they promised to give me a better price than what I found online. After looking at my email and confirmation I noticed that they...
My Kitchenaid refrigerator had frost build up. Submitted a service request to American Home Shield, who dispatched a Sears Home Service technician for the initial visit on...
Purchase this Kenmore Elite Refrigerator in 2015 and the condensor and another part are broken. Only had the refrigerator 4 years. I had to throw out over 200.00 in food and Sear...
Sears used to be one of the most admired and profitable Fortune 500 companies. Sad to say they no longer deserve those accolades and based upon our recent experiences, I doubt...
Bought in 2013. I unloaded and turned down temp to 8 degrees, smell went away. Had technicians come and the removed ice build on bottom freezer, thought it was fixed. No, dead...
This whole situation started from a master protection replacement stove that was suppose to be comparable to the one I bought from sears back in 2099 from September 22 2019 to...
My 90 year old mother has had the Sears master Protection Plan for years. She needed her heat pump repaired which is covered under the plan. I took the day off to be there when...
On or around the beginning to the middle of september 2019 we started to notice that our fridge wasnt keeping things as cold as usual, the ice maker didnt work on a constant pace...
In September 2015, we purchased a Kenmore Elite Refrigerator with a Master Protection Agreement ([protected]). The first year the motor had to be replaced due to malfunction. The...
Our refrigerator was purchase 15 months ago from Sears along with a Master Protection agreement. On October 3, 2019 -It stopped working and when I called to schedule an...
RE: Complaint on Kenmore Elite Refrigerator: Phone Number: [protected] Name on Warranty: Tom Murray Email: [protected]@gmail.com Kenmore Elite Model number 795.72483.410 I...
"Buyer Beware!!" Anyone thinking about taking the Master Protection Plan that Sears offers with it appliances should Beware. Every appliance we have in our house is from Sears and...
Had a dryer go out at a rental where a handicapped tenant lives. I took the back of the dryer apart and saw the starter switch was broken. Called Sears and scheduled appt for...
Went to Sears Auto Center in West Covina today to replace the shocks on my S10 Blazer, 25 years after first purchasing them. I have lifetime warranty but when Daniel was preparing...
Sears will not honor the extended warranty it sold me on my lawn tractor ! I had called them about my tractor seat being broken and they say it is not covered. The seat is cracked...
We purchased our Refrigerator from Sears in August of 2018. I have always loved sears and refused to purchase appliance elsewhere... until now. In August 2019 we came home to find...
Craftsman riding lawn mower was used less then 10 months when while my husband was doing our lawn he allmost ran over me due to not being able to control machine as to direction...
