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Bina Nasim / Missing tye flight after getting boarding pass from dubai-khi on 6th nov 2016

1 Dubai, United Arab Emirates

Booking Reference no-DN8GHW.
I am writing to complain that I was issued a boarding pass for my flight ftom Dxb- Khi on 6-11-16, flight no- EK606, I was at boarding gate by 9:00am n I did not hear any announcement for boarding, therefore I was waiting at B1 gate but after a long wait when i checked at the counter I was told that the flight had departed, and then i had to take a new boarding pass n I had to pay no show fee of Aed500 n take the next available flight after 5hrs at 2:25pm.
I want to file a complain as I was not informed about the boarding the flight despite been at the boarding gate on time and holding a boarding pass. Please look into the matter and reply.
I have the boarding pass which I can send. My email id- [protected]

Bina Nasim

Nov 6, 2016

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