USI Wireless reviews & complaints 2
Newest USI Wireless reviews & complaints
I've been using USI Wireless, Inc
I've been using USI Wireless, Inc. for years. Lately, the service has been cutting out randomly for a minute or two at a time. It's been happening for several months now. And when the service is actually working, the speed drops down to as low as 0.5Mbps, even though I'm paying for 300Mbps. I've been in touch with USI Wireless to get this fixed, but they haven't been very proactive or creative in finding solutions. They also continue to charge me the full price, even though they know they're only providing a fraction of the service I'm paying for. It's frustrating because I want to support a local company, but they're not meeting my expectations. Hopefully, they can turn things around.
USI installed a box at my place in May
USI installed a box at my place in May . They said I'd be connected in a couple of weeks. So, I bought a router that Best Buy recommended to be ready for the connection. But guess what? I had that router for nine months and couldn't return it because USI didn't even recommend one to me.
Finally, in February , after waiting for 9 long months, a USI tech spent 1.5 hours connecting the system on her smartphone. I didn't even know I had to do that! When she finished, my laptop worked for a bit, but then it just stopped. Turns out, they connected my box to the wrong place! Can you believe it?
They told me to contact the router company, saying it was a third-party issue. I tried, but it was impossible to speak with anyone. So, they told me to get a different router or rent one from USI. I chose to rent from them for $8/month. But even after that nightmare and no connection, they still charged me for the month. Seriously, they should have given me one month for free!
And now, to top it all off, my Chromebook lost internet a few weeks ago. USI told me I needed an Extender, but when I took it to a repair shop, they said it was USI's problem, not mine. The USI rep even admitted that their router isn't compatible with Chromebook and promised to deliver the right one in 5-10 business days. But it's been longer than that, so I asked about it yesterday. And guess what they said? "Our records show that you already have one of our routers. Why are you requesting a new one?" Can you believe the audacity?
I don't have any more room for additional problems here. The download time is painfully slow.
Is USI Wireless legit?
USI Wireless earns 91% level of Trustworthiness
Perfect Trust Endorsement: USI Wireless achives 91% ligitmacy per Complaints Board. Highly recommended, yet always stay vigilant.
We found clear and detailed contact information for USI Wireless. The company provides a physical address, 3 phone numbers, and email, as well as 3 social media accounts. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.
USI Wireless has claimed the domain name for usiwireless.com for a long time, which suggests that the website is established and has a history of being in operation. This is a positive sign, as it indicates that the website has been around for a while and may have a reputation to maintain.
Usiwireless.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.
Our scan shows USI Wireless website is free from malware and phishing activities, which are types of online threats that can include viruses, worms, Trojan horses, ransomware, and other malicious code, as social engineering tactics used to trick users into sharing their personal information.
Usiwireless.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.
Several positive reviews for USI Wireless have been found on various review sites. While this may be a good sign, it is important to approach these reviews with caution and consider the possibility of fake or biased reviews.
We looked up USI Wireless and found that the website is receiving a high amount of traffic. This could be a sign of a popular and trustworthy website, but it is still important to exercise caution and verify the legitimacy of the site before sharing any personal or financial information
USI Wireless Customer Reviews Overview
One of the standout features of USI Wireless is its impressive speed. Customers have praised the company for delivering consistent and fast internet connections, allowing them to stream videos, play online games, and browse the web without any interruptions. This reliability has made USI Wireless a top choice for both residential and business users.
Another aspect that customers appreciate is the affordability of USI Wireless plans. With competitive pricing options, users can enjoy high-quality internet services without breaking the bank. This affordability factor has made USI Wireless an attractive option for individuals and families looking for cost-effective internet solutions.
USI Wireless also stands out for its exceptional customer service. Customers have reported positive experiences with the company's support team, who are readily available to address any concerns or technical issues. This level of customer care has contributed to the overall satisfaction of USI Wireless users.
Furthermore, USI Wireless offers a wide coverage area, ensuring that customers in various locations can benefit from their services. This extensive coverage has allowed the company to reach a larger customer base and cater to the needs of users across different neighborhoods.
In summary, USI Wireless has received numerous positive reviews for its reliable and high-speed internet connections, affordable pricing options, exceptional customer service, and wide coverage area. With these strengths, USI Wireless has established itself as a reputable and trusted internet service provider in the market.