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Kizoa Customer Service Phone, Email, Contacts

Kizoa
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www.kizoa.it
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1.6 82 Complaints
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Kizoa complaints 82

ComplaintsBoard
C
5:48 pm EDT
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Kizoa Kizoa slideshow membership

Made a slideshow for my sis’s wedding. Used this free service only once. For my sisters anniversary I wanted to download the video and give it as part of a gift. I signed in, it told me my free account was not valid because I wasn’t a premium member. I’m not paying a minimum of $30 just to download one video. No one there will answer messages from non premium members apparently so I can’t even asked them about it. I emailed the video to myself but apparently did not make the download option a feature. All I want to do is go in and switch it to downloadable.

Desired outcome: Let me sign into my account and change the link to downloadable and I’ll leave you alone forever.

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D
4:48 am EST

Kizoa KIZOA Premium PRO

I am a KIZOA Premium PRO customer since November 2017.

Can't get into your site, repeatedly get an answer that the password is wrong.

I tried to change my password several times, but your site checked and checked for an hour and did not get back to me with any results.

What should I do?

Best regards,

David Maayan

Email: [protected]@bezeqint.net

Or [protected]@gmail.com

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P
10:13 am EDT

Kizoa Photos

J'ai un compte chez kizoa premium avec un abonnement a vie a l'adresse mail [protected]@sfr. Fr et au jour d'aujourdhui plus acces au compte

J'ai me suis reconnecter en cliquant sur mot de passe oublie et apres reinnitialisation du mot de passe sur le compte plus aucune photos, films, montage sur mon compte comment faire pour le recuperer vu que j'ai un abonnement a vie

Desired outcome: recuperer

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Is Kizoa legit?

Our conclusion: After a detailed review, ComplaintsBoard finds Kizoa to be a trustworthy company. Although there's a 15% resolution rate for customer complaints, which deserves attention, Kizoa is known for their high standards and safety. If you're thinking about dealing with Kizoa, it's wise to check how they handle complaints.

Kizoa earns a trustworthiness rating of 91%

Highly recommended, but caution will not hurt.

We found clear and detailed contact information for Kizoa. The company provides a physical address, 4 phone numbers, and email, as well as 3 social media accounts. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.

The age of Kizoa's domain suggests that they have had sufficient time to establish a reputation as a reliable source of information and services. This can provide reassurance to potential customers seeking quality products or services.

Kizoa.it has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.

Kizoa.it has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.

Kizoa's website appears to be focused on art and entertainment. While this can be a great source for finding creative inspiration, it's important to verify the legitimacy of the site and its content before investing time or money. However, it's important to take the time to research the site and verify its legitimacy before making any purchases or investments.

However ComplaintsBoard has detected that:

  • While Kizoa has a high level of trust, our investigation has revealed that the company's complaint resolution process is inadequate and ineffective. As a result, only 15% of 82 complaints are resolved. The support team may have poor customer service skills, lack of training, or not be well-equipped to handle customer complaints.
  • Kizoa.it has relatively low traffic compared to other websites, it could be due to a niche focus, but could also indicate a potential lack of traffic and popularity. The kizoa.it may offer a niche product or service that is only of interest to a smaller audience.
ComplaintsBoard
J
8:39 pm EDT

Kizoa Purchased a Life time warranty in 2004, I have not used the program in over 1year plus.

I called Kizoa, last week and they gave me a login where I could do a slide show, none of my slideshows were shown. I want to make sure that all my family video history is still available to me. I signed up for a life-time warranty years ago and now they want to sign up again for a life --Time Warranty. already own (1).

I don't mind upgrading to an up-date new program, but I want to make sure all my family history is still available to me.

I will pay for the Creator program, $34.99, everything gets improvements.

I do want assurance all my family history stored on my original purchase is still available to me.

I worked on a video for my niece and your rep, was work on it and send it to my email address. [protected], I have not received my slideshow as the representative said he would, send to my email address.

I am asking for copies of all my family history and the Video I am working on 9/3/2022.

Sincerely,

Judy M Bassett

Email: [protected]@comcast.net

Please contact me asap.

Desired outcome: To have my old active and my new video copy available to finish. I can be reached by phone [protected] or by Email: [protected]@comcast.net

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F
12:41 pm EDT

Kizoa my pictures

where are my pictures and videos.. I can't get logged in...

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J
J
Joan in Seattle
Seattle, US
Aug 28, 2022 3:22 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

I paid for a lifetime Kizoa membership years ago and have precious photo albums and videos saved on my account. BUT - - - - I can't log in. What has happened here? Kizoa sold and I have lost all my photos and movies?

How do Kizoa member log in? Whats g oing on?

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B
5:53 am EDT
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Kizoa Kizoa movie maker

After upgrading my subscription from Premium to Business I cannot access my account anymore. I thought first that there is an issue with the site but for many days now of trying to log in I really cannot get through. I tried to contact them through their support email but to no avail. I still did not receive any reply or respond to my query or my concerned issues.

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2:31 pm EDT

Kizoa My kizoa business account

After upgrading my subscription from Premium to Business I cannot access my account anymore. I thought first that there is an issue with the site but for many days now of trying to log in I really cannot get through. I tried to contact them through their support email but to no avail. I still did not receive any reply or respond to my query or my concerned issues.

Can you please help me resolve this issue from Kizoa as I really do not know anymore how to contact them.

Thank you in advance for your help.

Desired outcome: To be able to access my Kizoa account again.

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8:17 pm EDT
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Kizoa Kizoa

I am a Lifetime Kizoa Premium Member. For over a month now my Kizoa movies on the two websites I administer will not play. I have not received any response from Kizoa to my queries on the Kizoa website or from my emails sent to [protected]@kizoa.com.

See below the error display I and my users get when we attempt to play any Kizoa video on my websites.

Desired outcome: I would like Kizoa to address my issues as soon as possible. Members of my two websites are understandably getting frustrated.

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7:48 pm EDT

Kizoa Kizoa Movie Maker

I have been unable to get into the program for about a week now. I have created many movies over the last 10 or more years and have a life time premium membership but I am now unable to get the program to open up.

Desired outcome: To be able to get into program and continue making my family movies.

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B
2:49 am EDT

Kizoa problem opening Kizoa

I have been trying for a week to open Kizoa and all it does is buffer at 90% and won't open

Desired outcome: Would like the problem fixed

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A
3:15 pm EDT

Kizoa Kizoa premium

I have been waiting for days on a 25 second clip I made to download. If I don't wait for it to upload with the little dancing camera beside it then I have to start all over again. It is now at 99 percent after 3 days, and has been on 99 percent for 9 hours. I have gone and cleared up any issues with my own computer and theres nothing wrong at my end. What is the issue here? How can we resolve this since you have a fake contact e-mail and phone number?

Desired outcome: I would like for download issues to be fixed. It shouldnt take DAYS

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2:11 am EDT
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Kizoa Premium Service on Kizoa

I have written to this organization several times recently about the problem of uploading my videos. The company has ignored all my messages. I have subscribed to their premium service.

Desired outcome: Fix the problem and restore service

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D
2:22 am EDT

Kizoa Unable to upload video, music or gifs

I've been a lifetime premium member for over 2 years now. I have had little glitches arise, but I have a big one now. This site no longer allows me to upload video, music or gifs to my account. I need these features for my video projects and I need them to work properly. I can't complete a project if I can't upload the content. I really would appreciate this matter to be looked into asap and resolved.

Desired outcome: I simply want the features that I've paid for to work properly. I will be satisfied again if these issues are fixed.

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C
3:15 pm EST

Kizoa Canceling Account

I have been trying to reach someone with this company since February 9th, to try and cancel my subscription and account.

I sent an email on February 9th, 12th, and March 8th. I have tried to use the phone number listed on the website which says this phone number is not set up to receive phone calls.

There needs to be a way to contact customer service.

This product does not work for me. The phone number on your website does not work and no one has responded to my multiple emails. I would like a refund and please cancel my account.

Thank you.

Desired outcome: Refund and cancelation.

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12:04 pm EST
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Kizoa Kizoa Movie Maker

I am using Windows 10 and Firefox. For the last week or so movies I have made on Kizoa will not play on my system. I have received feedback from members of my high school class that use our class reunion website. This is also the case when I use Google Chrome and Edge. Here is the error message that is displayed in the Kizoa movie window;

no video with supported format and MIME type found

I have tried several suggested procedures to resolve the issue but none have worked.

As a Kizoa Premium Member I have sent messages to Kizoa but, as yet, have not received any response.

Any ideas on what the problem is and how to resolve it?

Desired outcome: A resolution of the problem.

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J
12:21 am EST

Kizoa Kizoa...my 2013 25th wedding anniversary movie

I made a video for our 25th wedding anniversary and sentan email to myself with a link to it will not open that I kept to watch movie from time to time. It will no longer load. I try to go to kizoa website but I cannot log in. There is no log in page. I have emailed to company about my problem but haven't heard anything. I just want my movie back. I am a Premium Pro member and this is the only project I have ever done. I was able to access it through my email a few months ago and now nothing. I can't even get to a log in page on website or app. Please help or advise! Thank you!

Desired outcome: Access to my 25th wedding anniversary Kizoa movie.

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9:38 am EST
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Kizoa Kizoa

When I send a video from Kizoa to my friends, cann't they oppen it.

For a month ago this was possible. But not now and I follow thae same process.

Tell me why. Thank you.

Gilbert

https://www.kizoa.fr/

Webbplatsen kan inte nås kizoa.app tog för lång tid på sig att svara.

Testa att

kontrollera anslutningen

kontrollera proxyn och brandväggen

köra nätverksdiagnostik för Windows

ERR_CONNECTION_TIMED_OUT

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J
1:50 pm EST

Kizoa Kizoa movie maker

I am a Kizoa pro owner I am able to sign in, but then it just doesn't open just keeps circling but it doesn't totally open

I have restarted my computer

I have uninstalled and reinstalled

I have changed passwords

I am running Windows 10 and turned off my Ad Blocker

Please help

Desired outcome: I would appreciate a response

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K
1:55 pm EST

Kizoa Kizoa will not load on my computer.

I have Windows 10 on my computer. I've been using Kizoa.com successfully for years to create graduation videos. Starting yesterday, Kizoa will not launch on my computer. I followed all the "Googled" instructions to turn off my firewall, clear all cookies and restart. Nothing works. Please help!

Thank you,

Connie

Desired outcome: I want to know what to do to be able to launch Kizoa.

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10:31 am EST

Kizoa Can't access my movies

February 1, 2022... can login to Kizoa but not access any of my files, complete and / or in progress. After logging in it "sits and spins". I have cleared my cookies / cache, rebooted, cleared all history... no help. Not having issues with any other website. I have issues with Kizoa constantly...CONSTANTLY. Kizoa used to be trouble free but for months now it gives me fits. I purchased a lifetime subscription and expect the site to be in working order at all times, except for scheduled maintenance. I have super fast computer that is virus free... everything on my end checks out so it has to be Kizoa.

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Overview of Kizoa complaint handling

Kizoa reviews first appeared on Complaints Board on Mar 7, 2011. The latest review Kizoa slideshow membership was posted on Apr 30, 2023. The latest complaint Kizoa paid lifetime membership expired after 3 months was resolved on Jul 14, 2021. Kizoa has an average consumer rating of 2 stars from 82 reviews. Kizoa has resolved 13 complaints.
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  1. Kizoa contacts

  2. Kizoa phone numbers
    +33 174 875 483
    +33 174 875 483
    Click up if you have successfully reached Kizoa by calling +33 174 875 483 phone number 6 6 users reported that they have successfully reached Kizoa by calling +33 174 875 483 phone number Click down if you have unsuccessfully reached Kizoa by calling +33 174 875 483 phone number 4 4 users reported that they have UNsuccessfully reached Kizoa by calling +33 174 875 483 phone number
    20%
    Confidence score
    France
    +1 (844) 898-4403
    +1 (844) 898-4403
    Click up if you have successfully reached Kizoa by calling +1 (844) 898-4403 phone number 0 0 users reported that they have successfully reached Kizoa by calling +1 (844) 898-4403 phone number Click down if you have unsuccessfully reached Kizoa by calling +1 (844) 898-4403 phone number 0 0 users reported that they have UNsuccessfully reached Kizoa by calling +1 (844) 898-4403 phone number
    United States
    +44 203 445 0544
    +44 203 445 0544
    Click up if you have successfully reached Kizoa by calling +44 203 445 0544 phone number 3 3 users reported that they have successfully reached Kizoa by calling +44 203 445 0544 phone number Click down if you have unsuccessfully reached Kizoa by calling +44 203 445 0544 phone number 2 2 users reported that they have UNsuccessfully reached Kizoa by calling +44 203 445 0544 phone number
    20%
    Confidence score
    United Kingdom
    +33 1 84 17 02 05
    +33 1 84 17 02 05
    Click up if you have successfully reached Kizoa by calling +33 1 84 17 02 05 phone number 0 0 users reported that they have successfully reached Kizoa by calling +33 1 84 17 02 05 phone number Click down if you have unsuccessfully reached Kizoa by calling +33 1 84 17 02 05 phone number 0 0 users reported that they have UNsuccessfully reached Kizoa by calling +33 1 84 17 02 05 phone number
    More phone numbers
  3. Kizoa emails
  4. Kizoa address
    24 rue de l'Est, Paris, 75020, France
  5. Kizoa social media
Kizoa Category
Kizoa is related to the Mobile Apps and Add-Ons category.

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