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Ross Dress for Less Customer Care Service

Ross Stores, Inc.

Office 5130 Hacienda Drive
United States - 94568

Customer Support Phone Numbers

+1 800 945 7677 14 20

Ross Dress for Less Complaints & Reviews

Ross Dress for Less / denied 2 hangers for 2 dresses

Bossladylove on May 22, 2017
Today at the Tyler Texas store, I was denied hangers for the 2 dresses I purchased. The manager and cashier both told me, no. I asked to see the policy on that and the manager said there's not one, but she was told not to give out hangers. She couldn't understand that dresses are meant to...

Ross Dress for Less / Customer service

Bama744200 on May 19, 2017
I was in the store seeking assistance thought I'd found it when i spotted this dirty blind.i approached her and before I could get what I was about to say out good she immediately said she was on her way to lunch.i was shocked she said it very ugly.yes i caught her name Amy if im not...

Ross Dress for Less / Lingerie

Lu Mirabal on Mar 28, 2017
Good evening, I just wanted to inform you of how disappointed I am with Ross right now, I got to the baby section and the clothes we're disorganized, not placed in their right size, everything was just mixed together, I just couldn't find what I was looking for. Then I got to the lingerie...

Ross Dress for Less / Racial profiling

Keisha Frink on Mar 26, 2017
One of the worst experiences at a Ross store ever! When I first walked in, I was amazed at how much the store was in disarray. The guy at the front door looked at me as if he was afraid to say anything to me. I admit I was wearing a cap and sunglasses(sunny afternoon in Vegas), sweats and...

Ross Dress for Less / Customer service and store sanitation

Nicole Camp on Mar 25, 2017
Dallas, Tx Wynnewood store location 3/25/17 I have just had the worst experience ever with a store in this chain. I love Ross I recommend it to anyone when asked where to get inexpensive trendy items for your home or simply cute clothes to wear. Approximately 85% of my wardrobe comes from...

Ross Dress for Less / I am a woman who just resigned from ross

NicoleV123 on Mar 17, 2017
As soon as I started, I inquired drama with co-workers as well as the managers and store manager that worked there. I had barely started and everybody was so mean and rude to me to where I had to resign after just 3-4 weeks. I couldn't even enjoy work everyday, I got picked on and they...

Ross Dress for Less / Return

Sherry2017 on Mar 5, 2017
On February 28, 2017 I returned a pair of unworn Women's Nike Gym Shoes with all tags in place and the original receipt. The gym shoes were purchased approximately one week prior to the return. The Manager (Employee # 201582) kept my original receipt and instead gave me a store credit. I...

Ross Dress for Less / Pregnancy discrimination

Akiramp on Mar 2, 2017
My younger sister who is now 8 months pregnant was employed at Ross Dress for Less in Cedar Hill, TX. She was harassed by the manager and night shift employers about her conditions to work being pregnant. they lied about her having nose bleeds and made disrespectful comments about her and...

Ross Dress for Less / Customer service

deloresh on Jan 21, 2017
I was in Store #0113, Tallahassee, FL on today. I had a return. There were two cashiers standing in the area where it said exchanges. One by the name of (Cava) was counting money and talking to the one who had previously helped a customer. I stood there for 5 minutes or so and no one ever...

Ross Dress for Less / Cupio woman

Farha9 on Jan 7, 2017
I had bought a size 2X tunic of the above manufacturer for New years eve.next day after washing, it had shrunk 4-6 inches in length.in addition, it has threads hanging from the hem and sleeves, and looks worn and tattered.I am a regular at ross and this is the first time the quality ha...

Ross Dress for Less / Unbelievable customer service (negative)

Ticked Irene on Dec 31, 2016
I was at a Ross location in St. Petersburg, FL when this elderly lady fell in the parking lot hitting her head. There was one lady on the ground keeping her calm, another calling 911. I walked over and asked if there was something I could do. The elderly lady asked me to call her son and...

Ross Dress for Less / No price

Megan on Dec 14, 2016
I went to Ross store and wanted to buy a dress. I found a perfect looking one but the one I wanted to buy had no price tag. There were several dresses but my size was the only one left. So I went to the counter and took two dresses with me. I told them that my size did not have a tag so I...

Ross Dress for Less / Manager and employee service

4Bels on Dec 14, 2016
I go at least 2 times a week and shop at my nearest Ross and usually the employees there including security are nice, always greet me when I go in. But I went there yesterday to do some Christmas shopping when I was checking out I noticed three items didn't have tags so the employee went...

Ross Dress for Less / Houston tx store 0334 management "claudia" is rude.

Jonathan wende on Dec 9, 2016
No customer satisfaction, Today at 9:10am in Houston tx store 0334. Store management "Claudia" told me they don't need my business that I should go elsewhere just because I asked for help. They are rude and forget that they should care for the customers. Last night I purchased 5 items from...

Ross Dress for Less / Service

Franke on Dec 7, 2016
Complaint #1. FYI: I am a 57 year old, white woman. Twice, now, on 2 different Tuesdays, but within a month of each other (one occurred in Manassas, VA, the other, just yesterday, occurred in Fairfax Va), the cashier failed to remember to give me my 55 and over discount. My totals were, all...

Ross Dress for Less / Wrongful termination

Freedom90 on Nov 23, 2016
So many problems from the get go starting with after they offered me a job it took a month for them to get back to me about orientation and then before I could start that I had to wait for their email to come thru so I could fill it out and that took another 4days by this time Mariajose...

Ross Dress for Less / Loss prevention

Jamie Kline on Nov 22, 2016
I had my money stolen by another customer after accidently leaving my Clutch in the stall in the restroom. I reported to the Loss Prevention and they nor Management would help me in getting my money back. They would not call the local Police for me, or approach the customer, then they...

Ross Stores / Horrible attitude!

Mariya on Nov 2, 2016
Went to one of these Ross Stores and had a terrible time there. Ross Stores employees were terrible and rude! I have no idea why but one of them though that I wanted to steal something and abused me in front of other customers! That's terrible! They blamed me for something I did not do...

Ross Dress for Less / Unethical behavior

Vonchelle on Oct 18, 2016
Saturday 10/16/16 I had an encounter with a representative named Christopher who was very rude and disrespectful. I had inquired about an item in stock and if there were others he was not helpful at all he replied " when we receive our stock it goes to floor", I then asked if there a was a...

Ross Dress for Less / Framed picture / disrespectful manager conduct

DaniDan on Aug 31, 2016
My fiance and I have been customers at Ross for years. Over the years the service unfortunately has been lousy. Being on a financial budget and fair prices was the only reason we have shopped here for our families clothing, etc. The staff here are extremely rude, unprofessional conduct and...

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