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Ross Dress for Less Customer Care Service

Ross Stores, Inc.

Office 5130 Hacienda Drive
Dublin
California
United States - 94568

Customer Support Phone Numbers

Phone:
+1 800 945 7677 12 15
 

Ross Dress for Less Complaints & Reviews

Ross Dress for Less / Customer service

De
deloresh on Jan 21, 2017
I was in Store #0113, Tallahassee, FL on today. I had a return. There were two cashiers standing in the area where it said exchanges. One by the name of (Cava) was counting money and talking to the one who had previously helped a customer. I stood there for 5 minutes or so and no one ever...

Ross Dress for Less / Cupio woman

Fa
Farha9 on Jan 7, 2017
I had bought a size 2X tunic of the above manufacturer for New years eve.next day after washing, it had shrunk 4-6 inches in length.in addition, it has threads hanging from the hem and sleeves, and looks worn and tattered.I am a regular at ross and this is the first time the quality ha...

Ross Dress for Less / Unbelievable customer service (negative)

Ti
Ticked Irene on Dec 31, 2016
I was at a Ross location in St. Petersburg, FL when this elderly lady fell in the parking lot hitting her head. There was one lady on the ground keeping her calm, another calling 911. I walked over and asked if there was something I could do. The elderly lady asked me to call her son and...

Ross Dress for Less / No price

Me
Megan on Dec 14, 2016
I went to Ross store and wanted to buy a dress. I found a perfect looking one but the one I wanted to buy had no price tag. There were several dresses but my size was the only one left. So I went to the counter and took two dresses with me. I told them that my size did not have a tag so I...

Ross Dress for Less / Manager and employee service

4b
4Bels on Dec 14, 2016
I go at least 2 times a week and shop at my nearest Ross and usually the employees there including security are nice, always greet me when I go in. But I went there yesterday to do some Christmas shopping when I was checking out I noticed three items didn't have tags so the employee went...

Ross Dress for Less / Houston tx store 0334 management "claudia" is rude.

Jo
Jonathan wende on Dec 9, 2016
No customer satisfaction, Today at 9:10am in Houston tx store 0334. Store management "Claudia" told me they don't need my business that I should go elsewhere just because I asked for help. They are rude and forget that they should care for the customers. Last night I purchased 5 items from...

Ross Dress for Less / Service

Fr
Franke on Dec 7, 2016
Complaint #1. FYI: I am a 57 year old, white woman. Twice, now, on 2 different Tuesdays, but within a month of each other (one occurred in Manassas, VA, the other, just yesterday, occurred in Fairfax Va), the cashier failed to remember to give me my 55 and over discount. My totals were, all...

Ross Dress for Less / Wrongful termination

Fr
Freedom90 on Nov 23, 2016
So many problems from the get go starting with after they offered me a job it took a month for them to get back to me about orientation and then before I could start that I had to wait for their email to come thru so I could fill it out and that took another 4days by this time Mariajose...

Ross Dress for Less / Loss prevention

Ja
Jamie Kline on Nov 22, 2016
I had my money stolen by another customer after accidently leaving my Clutch in the stall in the restroom. I reported to the Loss Prevention and they nor Management would help me in getting my money back. They would not call the local Police for me, or approach the customer, then they...

Ross Stores / Horrible attitude!

Ma
Mariya on Nov 2, 2016
Went to one of these Ross Stores and had a terrible time there. Ross Stores employees were terrible and rude! I have no idea why but one of them though that I wanted to steal something and abused me in front of other customers! That's terrible! They blamed me for something I did not do...

Ross Dress for Less / Unethical behavior

Vo
Vonchelle on Oct 18, 2016
Saturday 10/16/16 I had an encounter with a representative named Christopher who was very rude and disrespectful. I had inquired about an item in stock and if there were others he was not helpful at all he replied " when we receive our stock it goes to floor", I then asked if there a was a...

Ross Dress for Less / Framed picture / disrespectful manager conduct

Da
DaniDan on Aug 31, 2016
My fiance and I have been customers at Ross for years. Over the years the service unfortunately has been lousy. Being on a financial budget and fair prices was the only reason we have shopped here for our families clothing, etc. The staff here are extremely rude, unprofessional conduct and...

Ross Stores / Rude and nasty employees

Em
Emily on Aug 19, 2016
Recently went to one of these Ross Stores and was shocked! They provide the worst service ever, their employees are rude and nasty. Terrible store and terrible people! Wanted to buy something but wasn't able to find the cashier. Went to find some help and saw two employees which were...

Ross Dress for Less / Unfair practices, scandals, open racism, corruption, and a living hell

An
Anonymous00010 on Aug 18, 2016
Store managers, district managers, loss prevention managers, and even hr managers at this company are incompetent and scandalous beyond belief. They openly and proudly partner with the immoral and unethical employees, and openly humiliate the good employees in public. Nothing good has come...

Ross Dress for Less / Returning an item

Pa
PatGa on Jul 20, 2016
I returned a purse with the tags still on it, they had never been taken off and the purse never used. I also had the receipt and it had been several months since I bought it. the cashier tried several times to scan it. it was not in the computer anymore so she said she would have to do it a...

Ross Dress for Less / Rude Manager

Sa
Savannah Ornellas on Jul 8, 2016
I worked at a Ross in Washington state and I had the most rude guy as my boss. He was an area supervisor and would roll his eyes and make this condescending face at employees when they asked something of him. The worst thing he did though was accidentally give my pay stubs (I don't work there...

Ross Dress for Less / Area Supervisor at Ross pay is ONLY $1.00 over min wage

Me
Melanie Smith on Jun 29, 2016
If you're considering becoming a manager for this company let me give you insight, DON'T!! Your yearly raises are 10 cents to 25 cents! Yes, cents!! Your schedule is usually one month in advance but never set in stone because when other managers call out, you are stuck closing for them or...

Ross Dress for Less / Service, Store 0414, Reg. 05, trans 8563, 05/10/16

Sh
ShelliMone't Williams on May 11, 2016
I've visited several Ross stores where I have made purchases and at each check out counter, I don't have a minute to count my change and return it to my wallet before a clerk is requesting the next guest while I am still gathering my bags and money. That kind of treatment really...

Ross Dress for Less / employee complaint

Al
Altamese berry on May 5, 2016
Hello, My name is Altamese berry I work at your bel air Ross. Yesterday on 5/04/16 I was supposed to work your stock shift which is from 5:45am-10:15am. I showed up to work at 5am and nobody was there. I stood outside until 6:30am before I realized nobody was coming to open the door. I wa...

Ross Dress for Less / Returns and Overall Store Experience

Fa
Fashion Forward on Apr 25, 2016
This is an ongoing issue that has gotten worse through the years. I don't like to return things but shop for a few people and it's necessary sometimes. I've been shopping at Ross since 1987 at various stores and cities and the descriptive tags at this point have become incorrect more than...

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