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Ross Dress for Less Customer Care Service

Ross Stores, Inc.

Office 5130 Hacienda Drive
Dublin
California
United States - 94568

Customer Support Phone Numbers

Phone:
+1 800 945 7677 40 42
 

Ross Dress for Less Complaints & Reviews

Ross Dress for Less / I am complaining about elizabeth, the assistant manager

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Hanh Tran on Jan 15, 2018
This manager treats the customers really inappropriately. She allow the associate without the name tag talking with me.! It means like this associates work of the clock or not at belongs to Ross member !??? The when i asking for the nam everyone turn away and denying giving out . Fially i...

Ross Dress for Less / Discrimination from employees and manager

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Honeybear12 on Jan 12, 2018
As I walked into the Ross store in San Francisco I was immediately told by loss prevention that I was not allowed in the store app on asking why he had informed me that he had caught me a month ago stealing immediately I ask for a manager and after waiting for 15 to 20 minutes finally...

Ross / harassment of school children

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Ross123 on Jan 10, 2018
On Friday, my son and his friend were getting off the bus. They were walking, talking and joking as all young teenagers do. The boys noticed a police car circle them and come back around, the officer got out and asked them some questions. The officer asked them, "what is your name, date of...

Ross Dress for Less / returning my money from a credit

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heveran on Jan 3, 2018
i already sent a complaint about this same subject with no reply. I purchased a jacket from store #1723 on december 3rd fpr my husband. It was not to his liking, so i had seen a different style jacket at store #1464 so i returned the jacket from december 3rd and purchased the other one...

Ross Dress for Less / returning

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Latinasexy79@gmail.com on Dec 29, 2017
Hi, I was very dissatisfied with customer service on December 29. I was returning a Christmas gift that someone gave me I didn't have a receipt and I didn't have the tag but I had a little bit of tag that said was from Ross and a lady had no I can return it. It was that cuz she can find a...

Ross Dress for Less / boots with unsafe eyelets and return

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Nancy Eanes on Dec 29, 2017
In October, I purchased a pair of Boots for $19.99 along with a total of $66.28 spent at that time. Due to our weather being warmer, I did not put these boots on until this morning only to find that the eyelets had sharp metal inside the boots. At this time, I decided to return them to the...

Ross Dress for Less / customer service

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Tmani on Dec 29, 2017
A Supervisor by the name Janel, at Tamuning Ross, shouldn't be in that position at all. She has the rudest attitude and is also not helpful. She also posts things on social media bashing Ross. Do you think someone really should be in that position, when they take no pride of their...

Ross Dress for Less / rude manager

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Rosemary Boitel on Dec 28, 2017
12/28/2017 ...I just came out of the store #0191 on coral way and 87ave Miami Florida ... The manager named flor has not customer service skills and no manners to properly treat the customers...this person with her nasty and ugly attitude problem shouldn't b working for this company putting the...

Ross Dress for Less / ross at encino california

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TinaNa on Dec 27, 2017
My sister works at Ross at Encino California and they managers there are terrible and it is because she is in College and her college is not like 5 minuets away it's all the way in Santa Monica.Its heads for her to balance school and work.At work when they give you the sheet where you...

Ross Dress for Less / manager tamera

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Nitakou on Dec 18, 2017
To whom this may concern On December 18, 2017 at 5pm. I had a very disturbing experience at the Ross in Cumming, Ga with a Manager named Tamara. While in line 2 other customer and I were conversing with each other about how ridiculous the line was with only two people on the register. Tamara...

Ross Dress for Less / rude manager

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Thomas Duncan on Dec 17, 2017
Dec. 17, 2017 I was in Ross store in Aberdeen, NC I approached checkout the cashier who was the manager of the store her name was Kityana was talking to cashier next to her she was whispering something in her ear then they both turned and looked at me as if they were talking about me which...

Ross Dress for Less / complete unorganized disaster

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Kaelyn Rae Grimaldo on Dec 14, 2017
The Ross Dress For Less in Round Rock, Texas is an absolute disaster right now. Adult clothes are in the children's section, and vice versa. There are items all over the floor and being damaged by people walking by. The company is going to lose so much money just due to the fact that their...

Ross Dress for Less / management

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Jeska5515 on Dec 14, 2017
My name is Jessica Ransom my client ID number is 488157 and I work at Ross Dress for Less store number 00618. As I arrive to work today I went to my stockroom as I am the stockroom lead. My plan was to hang a few apparel, run a few hummers, and if need be run a few racks, because it was a...

Ross Dress for Less / bad customer service in sunrise, florida store by juannita

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Ana B Garcia on Dec 11, 2017
Today (12/11/17 at 4:36 pm) I went to my local Ross store to return a pair of shoes that I bought yesterday. Juannita took the pair of shoes that I didn't even try because the color didn't match the dress that I also bought in Ross and I will be wearing for my Christmas party (I work as a...

Ross Dress for Less / furniture

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Mdsmitka on Dec 5, 2017
I returned an item to my local Blue Springs Missouri Ross location. The item I had purchased was a screen or room divider that cost $29.99. I returned some three or four weeks later without a receipt because I found that it did not fit in the room. I ask the clerk what the policy was and...

Ross Dress for Less / picture frames and mirrors

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brileyakilgore on Dec 5, 2017
I am a regular Ross shopper and I have been into many many stores. Every single time I purchase a picture frame or mirror, etc... the price sticker is stuck on the glass!!! I­t­ is a pain to get off. It's honestly really frustrating especially when there are other places to place the price...

Ross Dress for Less / the staff and security guards didn't follow protocol when I was robbed in the fitting room.

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Ebonylane on Nov 29, 2017
November 27th 2017 I went to the Ross in Hollywood. I selected 18 items at first I tried on eight of them I kept the items I was going to buy and then exchange them for the other six. After walking into my dressing room I set my purse down onto the little bench then I noticed one of the...

Ross Dress for Less / unethical behaviour

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1ValuedCustomer on Nov 29, 2017
My name is Della Page and I have a complaint against William Page who currently works at your East West Connector location in Austell, GA. We are currently separated and I am in the process of filing for a divorce. I have recently observed William being a bit too friendly with the female...

Ross / employment

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Raquel Valdez on Nov 22, 2017
I was called for an interview when I arrived the manager erica told me that I needed a back ground check done and I would recieve an email with my policy info and my w2 and as soon as I recieved it to call her for my schedule well when I returned her phone call the next week later I wa...

Ross Dress for Less / customer service

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Cindyyy on Nov 17, 2017
So today I went to shop at ross & the cashier Name dawn was being so rude about me doing a return. This Happend at 10:30pm. I know that maybe is frustrated that I am doing a return last min but that doesnt mean she has to be rude to the Customers by doing mad face expressions & gasping...

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