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Ross Dress for Less Customer Care Service

Ross Stores, Inc.

Office 5130 Hacienda Drive
United States - 94568

Customer Support Phone Numbers

+1 800 945 7677 26 35

Ross Dress for Less Complaints & Reviews

Ross Dress for Less / they did not want to refund my money

Erika25 on Oct 14, 2017
I purchased 2 dresses on ross store in lake jackson tx 10-2-17. One of them had a rip so I told the lady to give me a discount but then since I wasnt sure if I was staying with it I told her to remove the discount. Today 10-14-17 I came to return the dress and it did not go through because the...

Ross Dress for Less / return item

Ma Ro on Oct 12, 2017
This is a complaint for the Ross Store located in South Lake Tahoe, CA 96150. I recently went to return 1 item to this store and they person behind the counter processed my return BUT FAILED to tell me I would not be getting my money fully refunded because the item I returned went "ON...

Ross Dress for Less / non payment

Amy Adkins Miller on Oct 5, 2017
My name is Amy Miller. I was hired by 'Ed' with Nucleus solution to clean your store "Ross" in Foley, AL 36535. I worked July and August with a 30 day notice. I also worked sept 1st thru 3rd to train my replacement. As of today I have not been paid for the work I preformed. 64 days! Ed ha...

Ross store / customer service

Won Oh on Oct 5, 2017
My wife is frequent customer to Ross for many years, she love to shop there for many reason Ross provides. Yesterday (10/03/17) she went Ross by the ward in Honolulu, she like there for co convenient location, she is Tuesday .embet for senior discount, she purchase many items and getting...

Ross Dress for Less / I was denied service because of transgender.

Paris Cabrerra on Oct 2, 2017
I am a transgender female and was attempting to return items at a store in Long Beach CA on Sunday October 01, 2017. The person waiting on me rudely called me "sir". I explained that I was not a "sir" and am a women as listed on my California driver's license. The person then said she wa...

Ross Dress for Less / management

Jessica A Davis on Sep 29, 2017
I have been employed with Ross for over a year and recently I took at full-time position as front end supervisor. In August 2017 I went in to talk to my store manager about my availability since my kids were going back to school and I'm a single parent. I was told he couldn't accommodate...

Ross Dress for Less / return policy

MickieHo on Sep 28, 2017
I returned 1 sweater with tag and receipt at Ross on Gessner, Houston today 9/28/17. After scanning the receipt and then the tag, she told me this item is already returned. I then asked her what date it was returned because I just bought 10 days ago. It sounds weird because the sweater i...

Ross Dress for Less / customer service

LaTory Swanson on Sep 27, 2017
The way I was treated at this store was extremely unacceptable. I was skipped several times while waiting to do a return. My debit card was stolen that week before and I didn't realize that until the end of the returning the purchase. Ms. Angela at this location made me so upset that I...

Ross Dress for Less / horrible customer service at ross store 2676 homestead rd. santa clara, ca 95051

ross95051 on Sep 17, 2017
One of the worst Ross Stores in the area especially the manager at the store very rude and arrogant. I stood on the returns line as I was the only customer (for return and purchase) and there was only one Cashier who was assigned to the return. The light at the purchasing counter was lit...

Ross Dress for Less / service

Stephanie hudson on Sep 6, 2017
I went to Ross in Monrovia CA with my 90 year old mom and my sister who is in a wheel chair I was in the return line when the cashier who's name is Jordan associate #151320 toll me that I couldn't be in that line because it was a return line that the handicap line was in the regular line...

Ross Dress for Less / bathroom out of order

Aurelia C on Sep 6, 2017
I took my mother shopping last August 30th to the Waxahachie Ross. The bathroom where out of order so we didn't get to shop like we wanted we had to leave the store. Then today September 6th I took my 8mth pregnant niece to get more baby clothes, however she needed to use the bathroom...

Ross Dress for Less / service of assisting customers

DistrictManager253 on Sep 4, 2017
The store manager Lisa at 3719 116th Strest NE, Marysville, WA was not assisting customers properly or providing proper customer service to a long line of six to eight individuals in the purchasing line, and the returning of merchandise line. I was waiting in line to return merchandise for...

Ross Dress for Less / customer service, specifically management

Cara Cassaday on Aug 31, 2017
I have always been a fan of Ross Dress For Less stores! They may be sometimes a bit disshevelled and occasionally you wait in long lines because they only have a few registers, but I understand that they are a clearance store and I'm happy to search through it all and wait in line for a...

Ross Dress for Less / rude behavior

Gemma on Aug 23, 2017
Never had problems with them before. I often go shopping there. But this time I don't know what happened... They hired new employees or what... One of them was extremely rude and didn't show any tiny piece of respect. I don't think that he had an excuse to behave like that. If he had a bad...

Ross store / store uncleanliness/rude employees

Not At Ross! on Aug 20, 2017
While in St.Louis For a Science Project to view the Eclispe. I decided to shop at Ross on West Florissant Ave. As I entered the store about four employees standing around laughing and talking. I was expecting to hear the all too familiar "Hi Welcome To Ross!" I was not greeted or acknowledged...

Ross Dress for Less / stores environment

Abbyt on Aug 19, 2017
Today I visited the Ross in Allentown Pa (8-19) mind you one of my favorite stores ever. When they first opened the environment was so clean and organized, but when I entered the store today I could not believe how much of a dump it has turned into. There was literal garbage all over the...

Ross Dress for Less / sales transaction

Brittanygillette on Aug 16, 2017
During my recent vist to Ross, my husband attempted to pay for a transcation of 160.55 using apple pay, which the sale said not complete. He then swiped his card and still it did not go through so i proceeded to pay the amount with my debit card. However the transaction went through with...

Ross Dress for Less / security / employees

Rnee on Aug 15, 2017
Mon August 14, my sister and I went shopping for a new outfit for a job interview. I literally walked through the doors and saw some Halloween decoratives. I headed towards the ile which was right next to a cash register. A man (security) immediately walked up to us. I thought he was goin...

Ross Dress for Less / employee associate #131487

Anne Nguyen on Aug 12, 2017
I was shopping at Ross on Saturday Night 8/12/17, there was a long line and only one cashier, the other employee (Assoc # 131487) was walking around pushing carts, I finally asked her if she could open up, she pushed a few more carts and then opened up. I had purchased a shirt and a magnetic...

Ross Dress for Less / construction work done on their stores

contractflooring on Aug 11, 2017
We have done construction on two ross stores in south florida and have not been paid yet its going on eight months and we are getting the run around from the GC who is saying Ross has not paid them yet. We lost other large projects because we were unable to fund them because promise after...

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