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Midas Customer Service Contacts

823 Donald Ross Road
Juno Beach, Florida
United States - 33408

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Midas Complaints & Reviews

Feb 27, 2021

Midas — Service rip off! Rude store manager!

Anil, the supervisor, at 506 golf road Schaumburg IL is money hungry and tries to get over on people. I went...

Jan 12, 2021

Midas — Oil change

The week of 1/4/2021 I went to Midas, Toms river, Nj 3 times. The first 2 times they were booked, it wa...

Jan 03, 2021

Midas — Service

Purchased car battery for Ford Edge last year at Midas in Calgary in the 6400 Blk NE. Recently on my car dash...

Calgary
Dec 12, 2020

Midas — Tie rod end

Went to have tie rod end replace left and right and a front alignment paid got car back and lights from the...

Dec 03, 2020

Midas — Customer service was unsatisfactory

On Wednesday, November 25, 2020 I dropped off my vehicle at Midas Auto and Tire, 5717 Silver Hill Road...

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Oct 06, 2020

Midas — Customer service

On 10/06/2020 I went in to have service done. The person who works the front desk was okay, but the...

Jun 06, 2020

Midas — Front brakes pad and rotors

On 8/16/2018 I took my car to Midas on rockside Rd in Garfield hts Ohio they supposedly put new brakes pad...

May 09, 2020

Midas — I am complaining about a Midas shop in Middletown, NY 10940

On Saturday, May 9, 2020, I stopped at the Midas in Middletown, NY Midas Auto Service Experts 419 Route 211...

Mar 09, 2020

Midas — pricing

Invoice #0054782 date of service 3/7/2020 Took my car in and had brakes/rotors and 2 belts replaced. Over...

Feb 14, 2020

Midas — removal and replacement of thermostat gasket

On November 13th I had Midas replace my thermostat gasket and they charged me $701 and $0.49. They would not...

Jan 07, 2020

Midas — a fuel pump put in my car

On 12/20/2019 I took my car to Midas because it was cutting off I was told I need a Fuel Pump which would...

Dec 15, 2019

Midas — engine fuel system cleaning service.

I brought my car in for oil change and they suggested a Engine Fuel System cleaning service so I oked it to...

Nov 04, 2019

Midas Muffler — tire rotation

I was asme certified however I am a driver. I drive a commercial van that gets a few thousand miles per week...

Oct 24, 2019

Midas — maintenance completed on 10/23/2019

On 10/23/2019 my husband, Anthony Santini went to Midas due to his vehicle making a noise and having...

Oct 22, 2019

Midas — poor customer service and refused to complete repairs

I am writing this review as a warning or caution to those who are considering taking their vehicle to thi...

Midasfront - end alignment

Be advised that have a complaint regarding my experience with Midas auto service (Please see attached receipt).
I went to Midas muffler shop on the 7th of August 2019 to get a front-end alignment because my Mercedes Benz vehicle was pulling to the right.
After receiving the front-end alignment and paying $129.50, I left the shop. After I left the shop and started driving, I noticed that the car was still pulling to the right.
I returned with my car and told the service manager that the car was still pulling to the right and I need the problem corrected. The manager told me that he couldn't align the car correctly because I needed new front struts. I asked him why he didn't tell me that information before he did the alignment because I would not have had my car aligned if he couldn't do the front- end alignment correctly. He told me he didn't know my front struts were defective until he did the alignment.
I told him that if he told me he could not do the alignment correctly due to defective front struts I would not have authorized him to do a front- end alignment.
After doing some research regarding the caster, camber, and toe for front- end alignments, I came back to the shop to talk to the manager once again. I came to the shop with a friend, [name removed] (phone number: [removed]), who was the individual that recommended this shop to me. I wanted further clarification regarding the reason he could not do the front- end alignment correctly due to defective front struts.
After he explained this issue to me further, the manager informed me that if I get my front struts replaced, whether it be at Midas or whether it be at another shop, he would be able to do the front end alignment for me correctly under the warranty at no charge.
Mr. Munoz was with me when the manager told me this and he said he would be happy to verify this information to Midas International Corp. if you would like to call him. He told me he would verify that this is exactly what the manager told me.

I called the manager on October 7th to schedule a front- end alignment and he informed me that he had no recollection of our conversation and he would only do the front- end alignment under the warranty if I purchased the front struts from Midas. He claims that he told me that he could not do the alignment correctly because of defective struts and I authorize him to do a defective front- end alignment anyway. I told him I would never be so stupid to authorize him to do a defective front end alignment for $129.50 if he told me that he couldn't do the front end alignment correctly due to my defective front struts.
He told me he would do a front end alignment for me for $89 and I told him that is unacceptable.
I told him that he was insulting my intelligence if he thought I would be so dumb to authorize him to do a defective front end alignment for $129.50.
I told him I will file a complaint with Midas International Corporation and I doubt if anybody in their corporate headquarters would believe a customer would authorize him to perform a defective front end alignment.

I am requesting a refund of $129.50 or a free front- end alignment from any Midas Auto Service Shop to correct this problem.

Thank you for your consideration regarding this matter.

Regards,
[name removed]

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    Oct 04, 2019

    Midas — service

    I went to the Whitby location of Midas for the first time. Very bad experience I asked for a synthetic oil...

    Midasawful experience and failure to offer options

    Regrettably out of Premium Synthetic Oil. Given a $15.00 off coupon for the inconvenience. Oyh.

    Driving back and forth fuel consumption and time required in rescheduling $15.00 truly does not inspire me.

    Must seek other options.

    Why is it that you run out of a premium Synthetic oil for my BMW X5 4.4I?

    I always go there for my oil and Lube change.

    J M de BRETIGNY
    [protected]
    [protected]@shaw.ca

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      Sep 27, 2019

      Midas — disturbing service!

      I opted not to say my name I just want to let you know about a disturbing incident I witnessed at the Cinco...

      Midasbrake service

      On March 24, 2018, I brought my car to Midas Location #1 5811 West Capital Drive, Milwaukee, WI 53216. I had an appt at 9am and arrived on time but still sat there for 3 HOURS! Total the service manager was Jon Alois, he told me I needed Rear Brake Pads & Rotors, I tried to hand Mr. Alois a coupon I had but he refused to accept it and talked about offering me some "deal" that was my first RED FLAG! I was charged $495.40, not even a week later I continued to hear a faint SQUEAL I returned, Mr. Alois came back saying I now needed CALIPERS! I said you said nothing about this when I was there the first time, Mr. Alois then went in the back and came out holding a stack of papers stating people have financial "issues" at this point I DID NOT know what the man was talking about because I NEVER REFUSED ANY SERVICE REGARDING MY BRAKES! I then requested my car and left. On June 2, 2018 the Squealing of my brakes was louder so since I COULD NOT GET MY BRAKES SERVICED PROPERLY, I took my car to Location #2 6044 North Port Washington Avenue, Milwaukee, WI. 53217 the service manager was B. Kuske, after I told him I was told I was told I needed Calipers he came back telling me I needed Calipers costing me ANOTHER $456.97! He stated they should have done this and that. To date Midas has cost me a GRAND TOTAL OF $952.37! I now find myself in the same situation a year later with even worst squealing and braking not good at ALL!! My Hyundai Elantra is equipped with a mechanism in the front that will squeal when brakes are needed, my brakes are HORRIBLE!! They squeal with the slightest pressure. I am requesting the proper service of my brakes that I did NOT receive that does NOT COST ME!

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