NowPup.comweasel tail balls

C Nov 16, 2018
This review was posted by
a verified customer
Verified customer

I order Weasel Tail balls which are a battery powdered ball which rolls around on the floor to be an object of entertainment for Dogs and probably cats also. The package that arrived was a plastic envelop with not what I ordered but Beaver Balls. They are to be used in water - similar but not the same. I did try using them on the floor and they just laid there. The INSIDE of the package was soaked and the cardboard boxes the balls were in had literally fallen apart. I notified NowPup about the issue and the have answered with a request for photos which I sent multitple times. I asked to return the item and receive a refund. After multiple e-mails over a period of 3 weeks their replies say they are waiting to hear from their "fulfillment" team. I really believe they are trying to stall until the refund period has passed.

weasel tail balls
weasel tail balls

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