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Customer Service

+1 877 363 4537 (Customer Questions)
+1 866 763 4537 (Meijer Private Label Credit Card)
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2929 Walker Ave., NW
Grand Rapids, Minnesota
United States - 49544-9424
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Corporate Questions, Real Estate Inquiries, Meijer Real Estate Department, 2929 Walker Ave., NW, Grand Rapids, MI 49544-9424
 

Complaints & Reviews

Complaint about Employees

On Good Friday of this year, as I was at the self checkout, An employee came up to me ans started screaming...

Rude Employees not following Covid Guidelines

Rockford MI Store
I shop every 2-3 weeks for my needs, I was in today and in the check out by the west door. While I was checking out a older lady stationed by the west door behind the check out came up to me within 1 foot of me, violating my social distance, this happened about 7:50am today. I had 2 packs of toilet paper and food in my cart I took from a pallet display in the main west isle. The display was not marked with an limit and I explained that, she acknowledged that also and proceeded to get within 1 foot of me, reached into my cart and removed 1 pack of TP. I explained to her again there was no limit on the display and this will last me weeks avoiding another trip to the store. She stated I don't care rudely and left my space and walked away. A younger blonde lady (worker in the same area) after witnessing this apologized and said it not your fault, I just shook my head in disgust. I have shopped at Meijer's for 55 years and never have someone violate my space considering its posted all over the store and rudely grab an item out of my cart. Please check the video around the above time noted and see for yourself. I normally would never consider complaining about this, nor I am a hoarder with 2 6packs of TP but with Covid and the rude lady I will now make an issue out of this up the chain as far as I need to go to get some resolution to this. I simply am trying to follow the stay at home order and stay away from others.

employee service

While the Covid-19 pandemic is going on. Ohio governor allowed all Drivers licenses to be extended in a grace...

Discrimination

Hello I'm from Kokomo Indiana 46901 area code. First off I'm a regular customer at meijer I shop there at...

Unprofessional customer service experience:

If your cashiers are SO extremely terrified of CVOID 19 that they feel the need to be rude, unprofessional...

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Buy one get one free on meat 03/29/20

Sunday 03/29/20 Meijer's fyer advertised specific meats als BOGO free. I sent my husband, age 69, to pürchase chicken, bacon, & turkey breast. I could not go due to underlying health issues. When he returned home I noticed we only received one of chickens free (cheaper of the meats). I called Meijers and was told they signs posted over tue store when I questioned why the limit wasn't stated in the sale flyer. My husband told me the only signs he saw was "Limit two". As I stated he's 69 and it would've been very mich appreciated even if the cashier had checke to make sure he knew the limits in meats. We are seniors in a fixed income and every dollar counts.
Patricia Foley

customer service; cashier

Meijer at 5125 W Saginaw, I was in the store addressed above, I stood in line for 10 minutes because your...

manager Crystal

I entered the store this evening, store was extremely busy . However, I needed groceries, I received the last...

Meijer

Parking Lot

I was parked in the lot next to a shopping cart corral. When I opened the driver door, it hit the metal...

Deli

I have been shopping at Meijer in Highland and Sherrillville, Indiana for over 20 years and the delis are STILL the same!!! The employees in both delis clearly do not want to be there nor do they want to wait on any of the 15 customers in line. There is only 1 worker there at a time, if there are 2, one is always avoiding eye contact with the customers and finding something else to do, like hide in the cooler or stand by the rotissaire chicken on her phone. They get angry if another customer dare stand in line!!! I can not believe that the manager does not do anything to step up the customer service!!! They are all rude to customers and disrespectful. Just send someone in at any time to check this out for themselves. I was harrassed by a deli worker for not pronouncing KRAKUS correctly! She acted like I was speaking a foreign language and should just step away from the deli counter so she could go back to standing around and checking her phone! I will NEVER waste my time or money on any Meijer deli product again! I will gladly go to Jewel or Rob's Deli where EVERYONE is greeted with a pleasant smile and they are willing to work and their deli areas are so clean!! I think you may be losing more money in your stores by having the deli section than you even know.
Clean it up and hire deli workers that want to work and have customer service as number one and you a my find your deli sales increase!!! Just saying!!

Pharmacy

Feb 28, 2020 around 10:30am My main complaint for this pharmacy is customer service. There were at least 4...

cashier

I witnessed very poor customer service by a cashier towards an elderly lady in front of me at checkout. Her...

Meijer

The self scan guy

As soon as I walked in the self scan area he was all over me like I was stealing he was very rude not letting me scan my items this happened on 2-26 at 18:37 operator number 554. Won't be coming back

mperks did not work

We go to the meijers in White Lake, Michigan every Sunday and I always enter my phone number and password for...

customer service

I am seriously considering switching my families prescriptions to another pharmacy if this matter is not...

Manager

I have concerns about my boss being an ass to me. He yelled at me today in front of a customer. I tried to go...

Sturgis Employees

store secretary

My name is Danielle Page I was an employee at meijer in 2019 and had a interview a couple months back for an...

customer behavior

A customer was carrying an air horn around the store. Every few minutes you would hear this ear piercing...

deli

There was a young black lady in the back frying chicken texting on her phone. Her name was Jenay. This i...

deli cheese

From the deli, requested a pound of LandOLakes White American cheese. The lady gave me half a pound, after...

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