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Meijer
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Meijer Complaints Summary

34 Resolved
725 Unresolved
Our verdict: If considering services from Meijer with a critical resolution rate, extra caution is advised. Examine detailed customer feedback to understand the severity and nature of unresolved issues. Be prepared for the possibility of unsatisfactory responses and have contingency plans, including seeking assistance from consumer advocacy groups if necessary.
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Meijer complaints 759

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Newest Meijer complaints

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5:07 pm EST
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Meijer Electric carts

I drove 45 minutes from my house to the Meijer Store in Oswego, Illinois. For the 3rd time on arriving there I was unable to use an electric cart. I am 77 and have very bad legs. I love the store but it is so large I can’t walk it. Today just like the other times there was only one cart and the battery was very low so I couldn’t use it. For the 3rd time I had to leave the store and shop at the Near by Walmart. There were 3 carts sitting there with signs on them saying they were out of service! I was so disappointed I couldn’t shop at Meijer but I had no choice. I think it is very poor management at that store that the carts are not available. The manager is driving handicap people away. I spent $100.00 at Walmart instead of at the Meijer Store. That store is the closest one to my town.

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7:04 pm EST
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Beware if you do an online order on Saturday for a Sunday pickup you WILL NOT get the prices you were suppose to get when you did your order on Saturday since prices change on Sunday. The manager told me it’s whatever the price is when they shop for the item. Hmm…nope. That’s shady what you guys do. I order the items at a certain price & you want to tell me...

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10:23 am EST
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My 64 year old husband was at Meijer's on 11/22/23 purchasing groceries and a 12 pack of White Claw liqueur. We have always complied with Indiana State Law and shown our driver's license to purchase the liqueur. The Meijer Rep insisted that she scan his driver's license per corporate policy. My husband refused to have his license scanned and asked to speak...

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6:41 pm EST
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Store:5550 Keystone Ave, Indianapolis, IN46220 Date: 11/22/2023 Time: 5:15 to 5:45 pm Issue: (a) Order Pick-Up Parking Spots (b) Threatening/insulting Behavior (a) We placed a small order for pickup at the store. When I got there, all 10 -12 pickup spots were taken by unoccupied vehicles. The owners were elsewhere. Every one of the spots. I had to drive...

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9:05 pm EST
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To in bottle room confronted by Kerwin. Told me he was calling police for getting bottles from trash. Having a fund raiser for sick police officer. Told management as this isn't first time but 3rd or 4th. They keep pushing under rug. I will contact a lawyer if this continues. This the worst store but I was told by another mgr that Chesterfield was.

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11:12 am EST

Meijer automated voice response

when i call about my miejeer credit card it takesme so long to get to speak with a human all to get hung up opn now im goin to ruin my creit and [censored] payin the card if i cant speak to a humna when im asked by the automated robot how can i help you ok i say live cutomer service then the dan robot goes on and on thats not doin what i asked . i kow why bussineses use thios its to upset customers so we wiell just say [censored] iot well congrats i did that now call me wanting the bill paid and sit go thru my auotmated voice response system see how long you sit on tyhe phone

Claimed loss: 400.00

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11:28 pm EST
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Below is a message that I sent to Meijer in regards to their over-reach on the sale of alcohol: The look over 40 policy and the scanning of i.d. at point of sale. Hello Meijer, Your store looses its appeal quickly when I'm treated like a 15 year old trying to buy booze with a fake i.d. At my age, not over 21, but I'm over 55 years, to have someone not...

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9:13 pm EDT
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Meijer Checkout

Just thought I’d let everyone know……I wasn’t allowed to purchase Smirnoff Ice at Meijer today. They wanted to scan my drivers license. I said NO. Then she said I needed to take out of my billfold and show her. She grabbed for them but didn’t succeed. She said she had to hold them in her hands to see if they were real. I refused. She said I could go someplace else to buy it. As I was leaving she made snide comments. Haha I might look under 21. But I’m 76. Haha.

Claimed loss: None

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3:17 pm EDT
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I have been a Meijer costumer all my life, first in Grand Rapids, then Greenville, Byron Center and back to Greenville. It is the only card I use. I especially like the Credit Card $10 off on groceries when $750 is spent. Here is my complaint, I have not gotten neither the physical coupon or the digital coupon. I have tried to solve this matter by going...

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11:09 am EDT
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WE shopped today Oct 17,2023 at Meijer store on Columbia Ave Battle Creek, Michigan. When we were ready to check out with a cart full of groceries there was only one cashier working. There were 3 people ahead of us waiting, my husband went to the self-serve checkouts and asked if they could have someone open us another lane as there were people behind u...

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8:54 am EDT
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I went to meijers this am and tried to buy pints of ice cream which were $3.00/each pint the coupon stated that they were limit one use per coupon. I have shopped at Meijer for many yrs and know that when the coupon reads each, that means each one. The mperks weren't working so they had to manually enter the coupon and were unwilling to do so. They told me...

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12:14 pm EDT
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Meijer Terrible providing of refrigerated dog food for the customer!

I already complained about this lack of providing the dog food they are supposed to have available!

I went yesterday to meijer a week later after my other complaint and they still have no product!

I went last week to target next to meijer and bought the product!

So the buying of dog food should be there!

New I went to get this dog food today... Oct 25

Once again no food again!

Desired outcome: GET THE DOG FOOD!!!!!!POOR BUYING MANAGEMENT!

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10:12 pm EDT
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Meijer Cart order

I'm contacting you once again, been dealing with you since July when my holiday weekend was ruined because I couldn't place my order, everytime I try the screen starts blinking and I can't finish, I've talked to numerous people on the phone and noone could help me, I'm a disabled senior citizen needing her food, I really like your products and hate to switch grocery stores, can someong please help me and will I discount for all my trouble

Thank You

Cynthia Fields

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Update by cynthia fields
Oct 15, 2023 6:15 pm EDT

I've been dealing with u since July when my whole Holiday was ruined cause

I couldn't place my order and still can't, I have a cart full, everytime I try to add my SNAP card and debit card the screen goes wacky I've talked to you people online and on the phone, your phone people are useless, keep telling me it's a technical issue I'm a disabled senior citizen that doesn't need this extra stress I just want my food and it would be nice if I was compensated for all the trouble for the last 3months I like your products and hate to start another store delivery please help me, my phone is [protected], afternoons are better for me

Thank you

Cynthia Fields

ORDER #[protected]

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3:30 pm EDT
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I shopped at Meijer 10/10/23 and Misty (cashier) rang me out... I usually check my bill prior to leaving the store due to the number of price mistakes on it. This time, I didn't. I am thankful I did not throw the bill away along with the other things upon coming home. I had put it in my purse and so still had the bill. Misty has 99.99 for 1 tangerine on...

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7:49 pm EDT
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I hope this letter finds you in good health. I'm writing to bring a concerning incident to your attention regarding the condition of some food items I recently purchased from your store in Green Bay, WI. On 10/12/23, I received a grocery order that was dropped off at my home. The store address this was shopped at is: 2015 Shawano Avenue Green Bay, WI. To...

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9:12 pm EDT
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Meijer placing an order

I've been dealing with you people since july, i can never place and order with no help from anyone, talked to people on the phone that don't know what they're doing, my 4th of july weekend was ruined because i couldn't get my order, now i'm trying again to put items in my cart and it won't let me, this is really getting me frustrated, can someone please help me, i hope i at least get some compensation for my trouble, terrible customer service

thank you

cynthia fields

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8:05 pm EDT
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On Sept 18th I brought several Indiana Lottery tickets in to the store located on Portage Rd in South Bend, In. I provided the time, the place, what I was wearing, to be reviewed by the surveillance team, I have had zero response. I was clearly seen standing in line counting my tickets in excess of $500 to be cashed in, I was presented back with only $465...

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10:16 am EDT
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Well I guess my original complaint was removed I tried to get my prescription at the Monroe Michigan store that is an hour away from my home town and the Pharmacist was on a power trip. I’ll explain. I’m staying with a friend that has cancer and I am helping him out. I had my prescription sent to Monroe Meijer instead of my home pharmacy. The pharmacist...

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9:48 pm EDT

Meijer Line leader self checkout complaint

Monday 7:45pm Southfield location. Self checkout was extremely packed which is fine. The female line leader who has been there for years continues to bully customers& not lift a finger even when addressed politely! Been going on for years! We always see her&know the experience is going to be terrible! All that was asked was how to submit my payment after 10 attempts. She stood there & mumbled some words didn’t approach or correct anything per usual! Might of still been there if I didn’t figure it out by myself. Making it harder for everyone else waiting to just simply checkout! Extremely uncomfortable trying to spend money here when an employed has zero respect for anybody! It’s uncomfortable to shop w/ my kids @this point! Someone needs to address this! Why do us customers have to suffer while spending our hard earned money!

Desired outcome: Someone responsible &even half way kind needs to be there! This has been going on for years!

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11:17 am EDT
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Why are you selling outdated products I’ve bought spoiled yogurt and other items not discounted so today I see jerky I go and price check it’s 20%off wow really still almost $5and expired8/21/23 really and your sale items you always leave original bar code so when we scan we pay full price wow is it that hard to take a box marker n draw line through you guys are very careless nowdays

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Meijer contacts

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