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Italian Consulate / italian passport renewal

1 LONDON, England, Greater London, United Kingdom

My partner who is Italian and has lived in the UK since around 1969 has been attempting to renew his expired Italian passport. He went to Liverpool and Manchester as this is what he had done previously but with no success as there was nobody there. Not sure if these offices are closed or not??

On his behalf I wrote to the Embassy in London and received a reply to my email address which I had provided. A number of forms were sent to him and documents requested by them. He completed the documents and provided the requested information. He then received an email saying he needed to attend the Consulate in London as fingerprints would be required to get a new passport. This is where the email response ended!!

We asked if there was another more local office as he is a 400 mile round trip from London (based in West Yorkshire) and it was going to involve extensive travel costs and an overnight stay - NO RESPONSE!!

He has attempted to call the Consulate in London to try and make the appointment but the line is constantly busy from opening to closing - averaging around 80 attempts per day!! We emailed the Consulate again asking it they could help with the appointment - NO RESPONSE AGAIN!!

He is at a loss what to do now.

PLEASE HELP!!

His name is Piermario ANTONINI - dob 31/3/1952 Consulate Ref: R9156

Gi
Aug 30, 2018

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