I have purchased a simcard having Mobile No.[protected] on 25.08.2009 from your Agent namely Mr.Akshay (Mob. [protected]) and accordingly, I have paid him the requisite charges in respect of the said simcard and also handed over him my residential proof such as ration card and pancard copy.
That after one or two days my outgoing and incoming calls were stopped for the reasons best known to Mr.Akshay or you. Therefore, I contacted Mr.Akshay ([protected]) and told him the fact then Mr.Akshay suggested me to submit the residential proof once again, as my pincode was not mentioned on the forms according to him.
Thereafter, as suggested by Mr.Akshay, I once again handed over my residential proof to Mr.Akshay for quick start of outgoing / incoming calls but upto till date there is no response from anyone. Thereafter again I tried to contact Mr.Akshay on [protected] but said Mr.Akshay has switched off his cell. I don’t understand when I have submitted all my ID proofs then why such kind of treatment is given to me. By doing such kind false assurances and playing mischief’s Mr.Akshay not only spoiling the image of the company in market but also loosing the customers.
Hence, I hereby request you to start my services at earliest or else I have to take appropriate action against you and Mr.Akshay ([protected]).
Ajit T. Prajapati